Honda Pilot Complaints

9,418 consumer complaints on file.

#11102245June 17, 2018
ELECTRICAL SYSTEM
THIS IS THE 4TH TIME NOW THAT WE HAVE HAD TO BRING OUT PILOT IN TO BE SERVICED FOR THE SAME THING. WHEN WE TURN THE CAR ON, MULTIPLE ERRORS COME ON OUT OF NOWHERE. POWER STEERING, THE SPEEDOMETER AND MANY OTHER THINGS STOP WORKING. THEY RESET IT AND IT HAPPENS AGAIN. THEY HAVE CHANGED THE BATTERY AND DONE SOMETHING WITH THE ALTERNATOR BUT NEITHER OF THESE THINGS FIXED THE ACTUAL PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102117June 15, 2018
SERVICE BRAKES
BRAKING SYSTEM TO APPLY BRAKING FORCE WITH NO DRIVER INPUT AT ANY TIME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102147June 15, 2018
AIR BAGS, SERVICE BRAKES
VSA, VTM-4,ABS LIGHTS IS ON. CAR GOES TO LIMP MODE. AIR BAG LIGHT IS ON AND OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101784June 14, 2018
SUSPENSION
DRIVING ON OVER RAILROAD TRACKS AND HEARD LOUD CLUNK . CONTROL WAS A MAJOR ISSUE AFTER. WHEN I STOPPED THE VEHICLE TO INSPECT , I SAW THE FOLLOWING. BOTH REAR WHEELS TILTED INWARD AT THE TOP. I INSPECTED UNDERNEATH TO FIND THE REAR SUB-FRAME ANCHORS HAD PULLED THROUGH THE UNI-BODY. CALLED THE MANUFACTURE AND NO ASSISTANCE DUE TO MILEAGE AND AGE AND LIVING IN A SALT BELT STATE. OTHER MANUFACTURERS ARE RECALLING VEHICLES FOR FRAME RUST ISSUES . THIS IS BASICALLY THE FRAME OF THIS VEHICLE.....AND THE OVERALL CONDITION OTHERWISE IS GREAT. THIS SHOULD NOT HAPPEN!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101855June 14, 2018
UNKNOWN OR OTHER
MY WIFE WAS DRIVING DOWN THE FREEWAY AT 70 MPH AND HEARD A BIG POP (SOUNDED LIKE A GUN SHOT). THE WEATHER CONDITIONS WERE PERFECT AND THE ROAD ITSELF IS VERY SMOOTH. SO MY WIFE PULLED OVER AND SAW THAT HER SUN ROOF HAD EXPLODED. SO I ASKED IF ANYTHING HIT THE SUNROOF AND SHE SAID NO. SO I LOOKED AT THE SUN ROOF WHEN SHE GOT HOME AND IT WAS SHATTERED FROM CORNER TO CORNER. NO WAY A ROCK OR FLYING DEBRIS COULD CAUSE THAT. LUCKILY THE SUNROOF COVER WAS CLOSED, SO SHE DID NOT GET HIT WITH SHARDS OF GLASS. I TOOK THE CAR INTO MY LOCAL HONDA DEALER AND TOLD THEM WHAT HAPPENED. THEY AGREED THAT IT WOULD BE DIFFICULT TO CAUSE THAT KIND OF DAMAGE TO THE SUN ROOF WITH A ROCK. UNFORTUNATELY, IT WAS NOT COVERED UNDER THE "WARRANTY" AND I HAD TO PAY FOR THE NEW WINDOW WHICH WAS CLOSE TO $700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101626June 13, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2004 HONDA PILOT. WHILE DRIVING AT AN UNKNOWN SPEED, ANOTHER VEHICLE CRASHED INTO THE PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED AND THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE DEALER (FIRST TEXAS HONDA, 3400 STECK AVE, AUSTIN, TX 78757) WAS CONTACTED AND INFORMED THE CONTACT THAT THE AIR BAGS WOULD NOT DEPLOY UNLESS THE VEHICLE WAS TRAVELING AT A CERTAIN SPEED. IT WAS UNKNOWN IF THE VEHICLE WAS TOWED. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 190,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11101760June 13, 2018
UNKNOWN OR OTHER
A BRACKET CONNECTING THE DRIVER SEAT TO THE BASE HAS BROKEN CAUSING THE SEAT TO TO BE MOBILE. THE SEAT MOVES ON THE BASE DURING TURNS AND STOPPING OR WHEN I SHIFT MY WEIGHT WHILE DRIVING. IN THE EVENT OF AN ACCIDENT, THE SEAT WILL SEPARATE FROM THE BASE CAUSING INJURY TO ME OR OTHER OCCUPANTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101317June 12, 2018
SUSPENSION
REAR END SUPORTS TOTALLY FELL OUT FROM RUST
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100503June 8, 2018
SUSPENSION
USING 4 WHEEL DRIVE TO PULL MY BOAT THROUGH THE WOODS, 2 OF THE 4 REAR AXEL MOUNTS PULLED OUT OF THE UNIBODY FRAME AFTER A LOUD CLUNK. CAR WAS ALWAYS MAINTAINED AT THE DEALERSHIP. THE VEHICLE IS NOT REPAIRABLE, THIS SEEMS TO BE A DESIGN FLAW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100349June 7, 2018
STRUCTURE:BODY, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
VEHICLE STABILITY ASSIST CONTROL MODULE IS MALFUNCTIONING AND THE BRAKES ARE ACTIVATING BY THEMSELVES... VEHICLE STABILITY ASSIST WARNING LIGHT IS ON AND CANNOT TURN THE VSA LIGHT OFF... HONDA DOESN'T LIST THIS VIN NUMBER AS UNDER RECALL THAT IT HAS THE SAME PROBLEM AS THE VEHICLES UNDER RECALL. UNIBODY REAR UNDER FRAME AND SUSPENSION MOUNT CORRODES AND RUST DO TO WATER COLLECTING UNDER VEHICLE INSIDE THE UNIBODY. THERE IS NO WEEP HOLES FOR WATER TO DRIP OUT AND THE SUSPENSION MOUNTS CORRODE AND HAVE COME OFF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100400June 7, 2018
UNKNOWN OR OTHER
2011 MAIN REAR VIEW INTERIOR MIRROR. THE ORIGINAL MIRROR BEGAN TO DEGENERATE OVER TIME, WITHIN 3 YEARS OF OWNING CAN, CAUSING MIRROR TO LOOSE ABILITY TO VISIBLY SEE WHAT WAS BEHIND YOU. MIRROR WAS REPLACED BY HONDA, NOW 2ND MIRROR IS DOING THE SAME THING. HONDA REFUSES TO REPLACE IT AND IGNORES THE SITUATION, INDICATING THAT WE MUST HAVE PUT SOMETHING ON IT TO CAUSE THAT. I HAVE FOUND ONLINE, UNDER PILOTEERS.ORG, THAT SHOWS MANY OTHER VEHICLES WERE EFFECTED BY THE SAME DEFECTS WHERE HONDA DID NOT LITTLE TO HELP. I FEEL YOU SHOULD LOOK INTO THIS ISSUE, AS I AM SURE ACCIDENTS HAVE HAPPENED IN THE PAST DUE TO THIS CONDITION AND HONDA IGNORES THE ISSUE AND PASSES IT OFF ON THE CONSUMER. EVERY OTHER CAR WE HAVE EVER OWNED HAS NEVER HAD ANY ISSUES WITH REAR VIEW MIRROR, AND THEREFORE MUST BE CAUSED BY THE MANUFACTURER OF THE MIRROR THAT HONDA SELECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100468June 7, 2018
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I NOTICED MY PASSENGER SIDE LOW BEAM HEADLIGHT FAILED TO OPERATE. MY HUSBAND REPLACED THE LAMP(BULB) AND CHECKED THE FUSES BUT THIS DIDN'T FIX THE PROBLEM. AFTER FURTHER RESEARCH, I FOUND PREVIOUS HONDA PILOT MODELS WITH THE SAME ISSUE THAT WERE RECALLED FOR FAULTY HARNESS HEADLIGHT ISSUES. HOWEVER, HONDA HAS FAILED TO RECALL THE MODEL YEAR 2007 FOR THE SAME EXACT ISSUES. MOST OWNERS ON FORUMS WITH 2007 PILOTS HAVE THE SAME PROBLEM AT OR AROUND 150,000 MILES. MY PILOT HAS 154,000. THE HIGH BEAMS WORK AND THE DRIVER'S SIDE IS NOT AFFECTED. IN ADDITION TO THIS PROBLEM THE YELLOW REFLECTOR BULB IS NOW NOT WORKING. IT'S JUST A MATTER OF TIME BEFORE THE ENTIRE UNIT STOPS WORKING. THE PROBLEM EXISTS WHILE IN MOTION AND STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099368June 3, 2018
UNKNOWN OR OTHER
SOMETIMES THE RPM DROPS AND THE VEHICLE HAS A HARD SHIFT JERKING THE CAR FORWARD. IT HAPPENS ABOUT ONCE EVERY OTHER WEEK BUT DOESN'T LAST LONG. UNFORTUNATELY, WHEN IT HAPPENS I CAN'T TAKE THE CAR IN BECAUSE I'M AT WORK AND WHEN I DO TAKE IT IN IT DOESN'T HAPPEN. THIS HAPPENS RANDOMLY WHEN I DRIVE. DOESN'T MATTER WHAT SPEED I DRIVE AT. I WAS ABLE TO RECORD IT WHEN IT HAPPENED AND BROUGHT IT IN TO THE MECHANIC BUT THEY SAID IF THEY CAN'T RECREATE IT THEN IT'S NOT AN ISSUE. I'M AFRAID OF THIS BECOMING A BIGGER ISSUE CAUSING ME TO GET INTO AN ACCIDENT. HONDA WAS NO HELP. TOLD ME IF I GOT INTO AN ACCIDENT BECAUSE OF THIS ISSUE THEN THE INSURANCE WILL TAKE CARE OF IT. HAVING KIDS, I DON'T WANT TO "WAIT" FOR AN ACCIDENT TO HAPPEN BEFORE THEY DECIDE TO FIGURE OUT WHAT THE ISSUE IS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099171June 1, 2018
SEATS
THE BRACKET WHICH HOLDS THE DRIVERS SEAT TO THE SLIDING BASE, SPLIT AND BROKE. THE BRACKET SPLIT AND BROKE AT THE TWO RIVET HOLES WHERE THE SEAT ATTCHES TO THE BASE. THE RIVETS ARE STILL IN PLACE ON THE PORTION OF THE BROKEN BRACKET WHICH REMAINS ATTACHED TO THE SEAT. INCIDENT OCCURED WHILE PARKED IN MY OWN DRIVEWAY. I WAS IN THE DRIVER'S SEAT AND REACHED INTO THE MIDDLE PASSENGER AREA WHEN I FELT THE DRIVER'S SEAT COME LOOSE. I DO NOT KNOW THE MOUNTING BRACKET PART NUMBER, BUT ON THE INTERNET I SEE OTHER COMPLAINTS OF THIS SAME PROBLEM: THE BRACKET WHICH HOLDS THE DRIVERS SEAT TO THE SLIDING BASE, SPLIT AND BROKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098742May 30, 2018
STEERING
THE IGNITION SWITCH ON MY CAR WILL NOT TURN. A REVIEW OF COMPLAINTS ON INTERNET NOTE THAT THIS IS A COMMON ISSUE WITH THIS CAR AS IT NEARS 100K MILES. MY CAR IS GETTING THERE AND ALL OF THE SUDDEN I HAVE TO FIGHT WITH THE STEERING WHEEL FOR IT TO TURN AND ALLOW THE KEY TO WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098787May 30, 2018
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2017 HONDA PILOT. WHILE DRIVING IN A PARKING GARAGE, THE VEHICLE ACCELERATED RAPIDLY ON ITS OWN WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE STOPPED AND RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO TWIN CITY MOTORS (10545 MEMORIAL BLVD, PORT ARTHUR, TX 77640), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND FILED CASE NUMBER: 08652108. THE FAILURE MILEAGE WAS 13,150. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098798May 30, 2018
STRUCTURE:BODY
PAINT CHIPPING FROM ROOF OF CAR. YOU CAN SEE THE GRAY PRIMER. HONDA REFUSES TO ACKNOWLEDGE PROBLEM. SAID MY CAR HAS TOO MANY MILES. IT HAS 60,000. IT IS WELL TAKEN CARE OF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098367May 29, 2018
SUSPENSION
I RECENTLY PURCHASED A 2005 HONDA PILOT. IT ONLY HAS 117,000 MILES ON IT. MOTOR AND TRANSMISSION ARE EXCELLENT. THERE WAS A KNOCKING NOISE IN THE REAR RIGHT PASSENGER SIDE. I HAD THE SHOCKS CHANGED AND WAS ADVISED THAT THE ENTIRE FRAME IS RUSTED OUT. I DID NOT NOTICE THE RUST BUT MY MECHANIC POINTED IT OUT TO ME AND NOW I DO NOT FEEL SAFE DRIVING THIS CAR. BEFORE I WAS ADVISED OF THE RUST DAMAGE I PUT ALL NEW BRAKES AND TIRES. IM IN SIX THOUSAND ON THE CAR AND NOW I HAVE TO SCRAP IT. THIS SEEMS LIKE AN ISSUE THAT HONDA SHOULD TAKE RESPONSIBILITY FOR. HOW CAN THE FRAME, CHASIS, AND SUB FRAME ROT/RUST OUT. THIS IS NOT OKAY. I SEE MANY FORUMS ONLINE DISCUSSING THAT THIS IS COMMON WITH OLDER HONDA VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098454May 29, 2018
AIR BAGS, ENGINE, EXTERIOR LIGHTING
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098482May 29, 2018
UNKNOWN OR OTHER
TRAVELLING ON A I-80 W ABOUT 60 MPH FROM NJ TO PA , FOR NO APPARENT REASON THE SUNROOF SHATTERED. CRACKED OPENING WAS ABOUT 1X3 FT IN OVAL SHAPE. NO OVERPASS OR OTHER VEHICLES ON THE FRONT AND ALSO NO ELEVATED ROCKY AREA ALONG THE HIGHWAY WHERE THIS HAPPENED. WE INITIALLY THOUGHT IT WAS SOME ROCK -BUT NO CHANCE WHATSOEVER FOR THAT. HONDA DEALER SAID THEY CAN LOOK AT IT , BUT MOST LIKELY INSURANCE WILL HAVE TO COVER IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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