Honda Pilot Complaints

9,418 consumer complaints on file.

#11151778November 15, 2018
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNED A 2005 HONDA PILOT. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DRIVER LOST CONTROL OF THE VEHICLE, CRASHED INTO A PARKED VEHICLE, AND THEN CRASHED INTO A BRICK WALL. THE DRIVER AND FRONT PASSENGER SUFFERED INTERNAL INJURIES, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AND DEEMED DESTROYED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 09042928. THE DEALER WAS NOT CONTACTED. THE FAILURE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS NOT AVAILABLE. *TT*JB
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11151350November 13, 2018
SERVICE BRAKES
BREAKS SEEM OFF & WEAK A YEAR AFTER OWNERSHIP. TOOK INTO DEALERSHIP LOOK INTO PROBLEM. SAID THEY LOOKED GREAT AND COMPLETED MULTI POINT INSPECTION. GAVE ME PAPERWORK SAYING THEY WERE STILL GOOD. FEW MONTHS LATER VEHICLE WOULD SHAKE AND BREAK POORLY. TOOK IT BACK TO DEALSHIP FOR SERVICE. THEN SAID I NEED TO REPLACE ALL BREAKS AND ROTORS. TWO WEEKS LATER AFTER REPLACING EVERYTHING BREAKS STILL SEEM OFF AND MAKE SCREECHING SOUND. TAKING VEHICLE BACK THIRD TIME FOR BREAKS IN 6 MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151006November 12, 2018
STRUCTURE:BODY
MAJOR REAR END CORROSION. FRAME & WHERE REAR END CONNECTS TO BODY. TOLD BY 2 BODY SHOPS & AN AUTO MECHANIC TO STOP DRIVING. THE BACK END COULD DROP OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150846November 11, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
MY VEHICLE WITHOUT WARNING WOULD NOT START AFTER GETTING HOME AND PARKED IN THE GARAGE. AFTER SEVERAL ATTEMPTS THE PANEL STATES AND IGNITION SYSTEM ERROR. ALL OF THE LIGHTS AND OTHER FUNCTIONS WORK WELL BUT IT WILL NOT START WHILE PHYSICALLY IN THE VEHICLE OR WITH THE REMOTE. IT MAKES A CONTINUOUS CLICKING SOUND ALL OF THE LIGHTS FLASH ON THE VEHICLE BUT NOTHING MORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150247November 9, 2018
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
2016 HONDA PILOT A/C GRINDING NOISE AFTER ACTIVATED AT COLD START AFTER MORE THAN 36-48 HOURS PARKED. WHEN A/C ACTIVATED WHILE DRIVING VEHICLE BELT SYSTEM SLIPS AND PULLS FORWARD LOOSING SPEED. A/C COMPRESSOR DAMAGE CONFIRMED BY DEALER AND HONDA CONFIRMED AND ACKNOWLEDGED PROBLEM DUE TO SEVERE LOOP ON THE A/C SUCTION HOSE DESIGN ON THIS MODEL CAUSING ISSUES WITH THE OIL FLOW. ISSUE FOUND AT 12,444 MILES AND CURRENT MILEAGE 17,874 .ONGOING ISSUE SINCE 2016. NO FIX AT THE MOMENT ACCORDING TO HONDA. ACCORDING TO THIS THERE'S AN ISSUE WITH THE CLUTCH ENGAGEMENT WHICH EXPLAINS THE LOSS OF POWER ON THE BELT SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11145134November 3, 2018
FUEL/PROPULSION SYSTEM
THE EMISSION LIGHT CONTINUALLY COMES ON IN THE TRUCK THEY MAKE IT GO OFF AFTER A MONTH OR 2 BACK ON AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143637October 29, 2018
STRUCTURE:BODY
PAINT PEELING FROM THE ROOF IN LARGE CHUNKS. SEEMS TO BE RELATED TO TSB APAS09282017903.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143331October 27, 2018
ELECTRICAL SYSTEM
KEYLESS STARTER SYSTEM ERROR MESSAGE AND IT NO LONGER AUTO LOCKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143333October 27, 2018
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
VEHICLE WILL STALL WHILE DRIVING AND THEN FAIL TO START UNLESS LEFT OFF FROM 15 TO 30 MINUTES VEHICLE WILL PERIODICALLY FAIL TO START. THIS HAPPENED DRIVING ON THE EXPRESSWAY AND WAS ABLE TO DRIFT OVER TO SHOULDER WHILE AVOIDING BEING RUN INTO. THE LAST INSTANCE A POLICE OFFICER KINDLY HELPED PUSH THE VEHICLE OFF A BUSY CITY STREET AS SO I COULD WAIT FOR A TOW TO THE DEALERSHIP AGAIN. THEY CONTINUE TO SAY THEY CANNOT REPLICATE THE PROBLEM AND HAVE REPLACED MULTIPLE AND EXPENSIVE PARTS BUT TO NO AVAIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143423October 27, 2018
SEATS
LEANED BACK AND TURNED AROUND TO BACK OUT OF PARKING SPACE AND LEFT FRONT SEAT BRACKET ON THE DRIVER'S SIDE FRONT BROKE. HAVE TO BRACE MYSELF WHILE ACCELERATING FORWARD SOMETHING NEEDS TO BE DONE HAVE READ MULTIPLE OCCASIONS OF THIS HAPPENING TO OTHER PEOPLE. AFRAID THE OTHER BRACKETS WILL BREAK SHORTLY AFTER. I HAVE NOT BEEN ABLE TO FIND ANYTHING TO FIX THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143052October 26, 2018
ELECTRICAL SYSTEM
KEYLESS START SYSTEM PROBLEM AND AUTOMATIC LOCK DOESN'T WORK WHEN LEAVI THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143063October 26, 2018
SEAT BELTS
DRIVER'S FRONT SEAT BELT IS DRASTICALLY SHORTER THAN PASSENGER FRONT SEAT BELT. I AM RESTRICTED IN ABILITY TO LOOK AROUND AND MAKE SURE THERE IS NO OTHER VEHICLE IN MY BLIND SPOT. THERE IS NO FIX FOR THIS PER THE DEALER AS HONDA DOES NOT ACKNOWLEDGE AN ERROR. THIS IS A SERIOUS SAFETY ISSUE AND NEEDS TO BE ADDRESSED BY THE MANUFACTURER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142523October 25, 2018
ENGINE, UNKNOWN OR OTHER
KEYLESS START SYSTEM ERROR - THE CAR WON'T START AND THIS IS THE ERROR MESSAGE THAT POPS UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142559October 25, 2018
STRUCTURE:BODY, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
REAR DOOR IS NOT OPENING , SWITCH DOES NOT RESPOND TO PRESSING , YOU HEAR THE UNLOCKING SOUND AND LIGHT TURNS ON BUT DOOR WONT OPEN , THIS IS NOT AN ELECTRICAL DOOR THAT OPENS BY ITSELF , THIS IS A MAIN ISSUE SINCE I CANNOT OPEN THE DOOR TO PUT MY KIDS STROLLERS , ETC . BY DOING SO MUCH PRESSURE IN THE DOOR , I TOOK OFF THE HANDLE AND BROKE ONE OF THE PINS . IS ANYBODY EXPERIENCING THE SAME ISSUE ?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142571October 25, 2018
ELECTRONIC STABILITY CONTROL (ESC)
I'VE BEEN HAVING ISSUES WITH MY CAR STALLING WHEN I TRY TO DRIVE AFTER BEING STOPPED AT A RED LIGHT. IT DOESN'T HAPPEN EVERY TIME BUT AT RANDOM TIMES. I HAD THIS ISSUE BACK IN FEBRUARY 2018 AND TOOK IT TO MY LOCAL HONDA DEALER IN JACKSONVILLE AND THEY HADN'T SEEN THE ISSUE BEFORE. THEY REPORTED IT TO AMERICAN HONDA, TOOK A FEW DAYS AND THEN REPLACED THE STARTER AND SAID IT WAS A FAILED STARTER ISSUE. IT WAS WORKING FINE UNTIL AUGUST 2018 WHEN IT STALLED AGAIN. IT INSTRUCTED ME TO PUT THE CAR IN PARK AND THEN START THE ENGINE AGAIN. I TOOK IT TO THE LOCAL DEALER AN HOUR AFTER IT HAPPENED BUT THEY WANTED ME TO LEAVE MY CAR SO THEY COULD REPORT IT AND I'M A STAY AT HOME MOM AND NEED TO HAVE MY VEHICLE SO I TOLD HIM I'D TRY TO BRING IT BACK ANOTHER DAY BUT INSTEAD DECIDED TO REPORT THE PROBLEM DIRECTLY TO HONDA TO SEE IF THERE IS ANY UPDATE OR CORRECTION AT THIS TIME. HONDA DIRECTED ME TO REPORT IT TO A DEALER SO I'VE SINCE REPORTED THIS ISSUE TO ANOTHER DEALER IN ST. AUGUSTINE, FLORIDA WHO IS AWARE OF MY VEHICLE HAVING THIS ISSUE. TO DATE, IT HAS NOT OCCURRED AGAIN BUT I ANTICIPATE THAT THIS WILL BE A RECURRING PROBLEM WITH THE CAR IF IT WASN'T A STARTER ISSUE. THE ISSUE SEEMS TO OCCUR WHEN I'M IN STOP AND GO TRAFFIC AND I PRESS DOWN ON THE BRAKE PEDAL AND GO TO RELEASE IT TO DRIVE THE CAR WHEN THE ENGINE IS GOING INTO THE AUTO-IDLE FUNCTION - ALMOST AS IF IT HESITATES TO START BACK UP BECAUSE IT WAS TOO QUICK OF A RESPONSE FOR THE AUTO-IDLE FUNCTION TO TAKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142756October 25, 2018
UNKNOWN OR OTHER
SUNROOF EXPLODED OUTWARD ON THE HIGHWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142493October 24, 2018
ENGINE
MY 2006 HONDA PILOT STARTED TO SHOW THE P0301 ERROR CODE AND HAD THE CHECK ENGINE LIGHT AND VTM-4 CAUTION LIGHT COME ON SUDDENLY. BOTH LIGHTS CAME ON WHEN I PULLED OUT OF MY DRIVEWAY ON A MONDAY MORNING. THE DAY BEFORE I HAD DRIVEN MY CAR ABOUT 20 MILES ON AN INTERSTATE HIGHWAY AND ABOUT 2 MILES ON CITY ROADS. THE LIGHTS WERE NOT ON AT THAT TIME NOR WERE ANY OBSTACLES HIT, SUCH AS POTHOLES, AND NO CHANGE IN THE DRIVING CHARACTERISTICS OF THE CAR WERE EXPERIENCED. I TOOK THE CAR TO A LOCAL REPAIR SHOP WHICH DIAGNOSED THE PROBLEM AS A MISFIRE IN THE NUMBER ONE CYLINDER CAUSED BY FAULTY VALVES. I HAVE SINCE TAKEN IT TO A SHOP WHICH RECONDITIONS AND REPAIRS ENGINES AS A SPECIALTY. THEY FOUND THE SAME PROBLEM AND ALSO FOUND THAT THE INTAKE SNORKEL WAS SPLIT IN TWO. LOOKING ONLINE IT APPEARS THERE WAS A RECALL FOR 2009 TO 2012 HONDA PILOTS WHICH EXPERIENCED SIMILAR FAILURES WHICH HONDA USA SETTLED. I AM CONCERNED A SIMILAR FAULT HAPPENED IN MY 2006 HONDA PILOT AND WOULD LIKE THE NHTSA TO INVESTIGATE BASED ON HONDA'S SETTLEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142414October 24, 2018
FUEL/PROPULSION SYSTEM
I NOTICED GASOLINE SMELL FROM THE ENGINE WHILE DRIVING IN THE CITY AND WHEN IT IS IN PARK AFTER USE FOR SEVERAL DAYS. DID NOT SEE ANYTHING IN THE ENGINE OR UNDER THE CAR THAT WAS LEAKING. THEN ONE DAY, I OPENED THE HOOD AGAIN AND FOUND THAT A MIST OF GASOLINE WAS COMING FROM A HOLE/CRACK FROM THE FUEL FEED HOSE FITTING AND FUEL FEED LINE THAT RUNS BACK UNDER THE CAR TO THE FUEL TANK. I NOTIFIED MY MECHANIC AT AUTOMOTIVE SERVICE CENTER AND THE VEHICLE WAS TOWED TO HIS SHOP. THEY FOUND THAT THE GASOLINE MADE ITS WAY THROUGH THE O RING AND INTO THE PLASTIC COVERING OF THE METAL FUEL FEED FITTING HOSE LINE AND ATE THROUGH THE PLASTIC AND CAUSED IT TO LEAK. THE MECHANIC REMOVED THE FUEL TANK AND REPLACED IT WITH A NEW FUEL FEED LINE. IT COST ME $790.74 TO HAVE IT REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141450October 19, 2018
STEERING
TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED THAT STEERING FLUID WAS LEAKING FROM THE VEHICLE. THE CONTACT ADDED STEERING FLUID TO THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (HONDA OF SUMNER, 16302 AUTO LN, SUMNER, WA 98390, (253) 826-6800) WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 97,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141274October 18, 2018
ELECTRICAL SYSTEM, ENGINE
VEHICLE TURNS OFF COMPLETELY WHEN AUTO OFF FEATURE ENGAGES WHILE IN A STOPPED CONDITION. ON TWO OCCASIONS, VEHICLE REFUSED TO RESTART FOR SEVERAL MINUTES. THE FIRST TIME, THE VEHICLE RESTARTED AFTER 2-3 MINUTES, THE SECOND TIME IT HAPPENED, CAR WOULD NOT RESTART UNTIL 10-15 MIN AFTER THE OCCURRENCE. DURING BOTH OCCURRENCES, I WAS IN A STOP CONDITION WITH FOOT ON THE BRAKE, VEHICLE IN DRIVE. DEALER SAYS BATTERY TESTS FINE AND CANNOT REPLICATE THE ISSUE, BUT I KNOW THERE ARE OTHERS EXPERIENCING SAME PROBLEM. THIS IS A MAJOR SAFETY ISSUE. ONLY OUT OF SHEAR LUCK, IT HAPPENED TO ME WHILE AT A RESIDENTIAL GATE KEY PAD PUNCHING IN THE CODE, AND THEN TODAY WHILE IN THE DRIVE THRU OF A FAST FOOD PLACE. IF THIS WOULD HAPPEN ON A BUSY STREET, AT A BUSY INTERSECTION, WHILE SITTING IN STANDSTILL TRAFFIC ON INTERSTATE, ETC, IT COULD BE EXTREMELY DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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