Honda Pilot Complaints

9,418 consumer complaints on file.

#11164515January 2, 2019
EXTERIOR LIGHTING
LOW BEAM HEADLIGHTS HAVE STOPPED WORKING. ALL OTHER LIGHTS IN THE PILOT ARE OPERATIONAL. THIS IS NOT A HEAD LAMP ISSUE, BUT APPEARS TO BE A WIRING PROBLEM AS ALL OTHER TROUBLESHOOTING HAS BEEN PERFORMED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164334January 1, 2019
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
MY 2018 HONDA PILOT ELITE TURNS ON THE "AUTO IDLE STOP" FEATURE EACH TIME I START THE VEHICLE. BASICALLY, THIS MEANS THAT THE ENGINE SHUTS OFF WHEN I'M AT A COMPLETE STOP. WHEN I RELEASE THE BRAKE, THE ENGINE STARTS AGAIN. HOWEVER, THERE IS LAG TIME BETWEEN THE TIME I RELEASE THE BRAKE AND ACCELERATION. THIS HAS NEARLY CAUSED A DEATHLY ACCIDENT ON MORE THAN A DOZEN OCCASIONS DURING THE PAST 6 MONTHS AT INTERSECTIONS. I'VE NEARLY BEEN T-BONED EACH AND EVERY TIME BECAUSE THE VEHICLE WILL SIMPLY NOT ACCELERATE AT THE PRECISE MOMENT WHEN I NEED IT TO. THERE IS OVER A 1 SECOND LAG BEFORE ACCELERATION OCCURS. PERHAPS THIS IS MEANT TO BE AN EMISSIONS CONTROL FEATURE, BUT IT COMES AT THE PRICE OF SAFETY. THIS "AUTO IDLE STOP" FEATURE MAKES THE VEHICLE COMPLETELY UNSAFE TO DRIVE FOR FAMILIES. THERE SHOULD BE A PERMANENT ON/OFF SWITCH RATHER THAN HAVING TO TURN THIS FEATURE OFF EACH AND EVERY TIME I START THE VEHICLE. COMPLETELY UNSAFE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164335January 1, 2019
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
2018 HONDA PILOT ELITE-- WHILE DRIVING ON A SMALL, CONGESTED, CURVY TWO-LANE ROAD, IN A POPULAR TOURIST DESTINATION, MY FRONTAL IMPACT SENSORS ALERTED ME TO FRONTAL IMPACT MULTIPLE TIMES BY SHAKING MY STEERING WHEEL. THE DASH LIGHTS ALSO FLASHED THE WORD "BRAKE" IN ORANGE AND BLACK. THIS SO-CALLED "SAFETY" FEATURE ALMOST CAUSE ME TO LOSE CONTROL OF THE VEHICLE SEVERAL TIMES ON THIS ROAD BECAUSE OF THE SHAKING STEERING WHEEL. THIS FRONTAL IMPACT ALERT ALWAYS OCCURRED WHEN A LARGE RV TYPE OF VEHICLE PASSED BY ME. ALTHOUGH I LATER DISCOVERED AN "OFF" SWITCH FOR THIS FRONTAL IMPACT ALERT SYSTEM, I SHOULDN'T HAVE TO TURN OFF MULTIPLE "SAFETY" SENSORS EVERY TIME I START THE VEHICLE. IF YOU DO NOT TURN OFF THESE "SAFETY" SENSORS, THEY WILL ACTUAL CREATE UNSAFE CONDITIONS BY SHAKING YOUR STEERING WHEEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164119December 30, 2018
ELECTRICAL SYSTEM, STEERING
KEY WILL NOT NOT TURN IN IGNITION TO START CAR. TRIED SPARE KEY AND ALL SUGGESTIONS FROM GOOGLE, TURNING STEERING WHEEL, BRAKES, DISCONNECTING BATTERY. LOCKSMITH CHARGE TO REPAIR $300+, PER COMMENTS ON GOOGLE BETTER TO REPLACE OR WILL HAPPEN AGAIN. COST TO REPLACE $600+. TRIED TAPPING AROUND KEY HOLE WITH SCREWDRIVER & HAMMER WHILE SOMEONE TURNED KEY, DID NOT WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163955December 29, 2018
ENGINE
EXCESSIVE OIL CONSUMPTION CAUSE ENGINE PISTONS TO BLOW. SEEMS TO BE A COMMON ISSUE. NO CHECK OIL LIGHT CAME ON OR ANY INDICATION THAT THE CAR WAS LOW ON OIL. RECEIVED OIL CHANGE 2K MILES PRIOR. MECHANIC SAID THIS IS A COMMON ISSUE HE HAS SEEN WITH MY YEAR AND MOTOR. I OWE $12K ON A CAR WORTH NOTHING THAT I CAN NO LONGER DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163771December 28, 2018
UNKNOWN OR OTHER
VEHICLE AUTO LOCKED WITH KEYS IN CAR AND COULD NOT UNLOCK. FORTUNATELY, CAR WAS IN MY GARAGE AND DID NOT CREATE A SAFETY ISSUE. HOWEVER, HAD THIS OCCURRED IN THE SUMMER WITH A SMALL CHILD OR PET INSIDE, IT COULD HAVE BEEN AN EXTREME SAFETY HAZARD, POSSIBLY LEADING TO FATAL CONSEQUENCES. THIS VEHICLE IS NEVER SUPPOSED TO LOCK WITH KEYS IN THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163123December 22, 2018
ELECTRICAL SYSTEM
KEYLESS START SYSTEM ERROR APPEARS RANDOMLY AND THE WALK AWAY LOCK FEATURE NO LONGER WORKS. IT HAPPENS IN ALL TYPES OF WEATHER WITH BOTH KEY FOBS. BATTERIES WERE ALSO CHANGED IN THE KEY FOB. SEEMS LIKE A COMMON ISSUE WITH NO CLEAR ANSWER WHY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162180December 18, 2018
AIR BAGS
I TOOK MY CAR TO DEALER TO WORK ON 3 RECALL NOTICES ON DRIVER SIDE AIRBAG (NOT TAKATA RELATED SINCE IT'S NOT A TAKATA AIRBAG), PASSENGER SIDE AIRBAG, AND SEAT BELT. I ALSO HAD A SRS WARNING LIGHT THAT WAS ON CONSTANTLY FOR ABOUT 2 YEARS SO I HAD THE DEALER DIAGNOSE THE WARNING LIGHT. THE CODE SHOWED 11-21 (SOMETHING ABOUT OPEN OR INCREASED RESISTANCE ON THE AIRBAG). THE DEALER SAID THE AIRBAG NEEDS TO BE REPLACED FOR ABOUT $1200 AND THE PROBLEM WAS CAUSED BY TAMPERING WITH THE AIRBAG WIRING. THIS TOTALLY DID NOT MAKE SENSE SINCE I AM THE ORIGINAL OWNER AND NOBODY TAMPERED WITH THE AIRBAG. THE LIGHT STARTED TO COME ON AFTER 5-6 YEARS SINCE I OWNED THE VEHICLE AND THE CAR WAS NEVER INVOLVED IN AN ACCIDENT. THIS LOOKS LIKE A POOR QUALITY AIR BAG WAS USED WHEN THE VEHICLE WAS MADE AND I THINK HONDA SHOULD REPLACE THIS AIRBAG AT THEIR COST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162261December 18, 2018
SUSPENSION
WAS TOLD BY HONDA DEALER COMPLIANCE BUSHINGS LEAKING. THEY WOULD BE HAPPY TO REPLACE FOR A FEE. HOWEVER, I FOUND AN SB. SB 15-045. I THINK IT APPLIES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162277December 18, 2018
SUSPENSION
REAR SUSPENSION CROSS MEMBER SUPPORT RUSTS OUT DUE TO DESIGN. OVER TIME WATER IS THROWN FROM TIRE AND RESTS IN THE SUPPORT NUT AREA. OVER TIME RUST BUILDS UP AND THE SUPPORT BREAKS THROUGH THE REAR CROSS MEMBER. NO WAY FOR THE WATER TO ESCAPE. I AM SUPPLYING ONE PICTURE OF MY CAR SHOWING WHERE RUST HAS STARTED. TWO ADDITIONAL PICTURES ARE FROM THE SHOP FIXING MY CAR FOR ANOTHER ISSUE SHOWING ANOTHER CUSTOMER WITH THE SAME ISSUE, BUT MUCH WORSE. YOU CANNOT BUY THE CROSS MEMBER DUE TO HOW THE CAR IS MADE. SO THE FIX IS TO CUT OUT THE RUST AND WELD IN A NEW SUPPORT. THE CAR SHOP WILL RUST PROOF AND PUT A WATER RESISTANT FOAM OVER THE NEW SUPPORT NUT ENSURING THE RUST WILL NOT RETURN. MY COST OF THIS REPAIR FOR BOTH SIDES IS JUST SHY OF $2000. MY OPINION IS THIS IS A FACTORY DESIGN FLAW THAT SHOULD BE ADDRESSED BY HONDA. NO RECALLS FOR THIS ISSUE EXIST, AND YOU ARE TALKING ABOUT THE BACK END SUPPORT POTENTIALLY COLLAPSING AS YOU ARE DRIVING. THE ISSUE WAS CAUGHT BY THE TRANSMISSION SHOP DOING OTHER WORK ON 12/18/2018. THEY JUST FIXED THE OTHER CUSTOMER'S PILOT (2004) WITH THE SAME ISSUE (PICTURES I ATTACHED) AND HAD THE FORESIGHT TO LOOK AT MY 2004 PILOT. SO FOR SAFETY REASONS I HAVE NO CHOICE BUT TO HAVE THEM APPLY THE SAME FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161146December 13, 2018
AIR BAGS
"TAKATA RECALL" UNFORTUNATELY, BEFORE THE RECALL BOTH AIRBAGS DEPLOYED. THE PASSENGER SIDE EXPLODED LEAVING A BURN ON THE PASSENGERS LEG. THE DRIVERS SIDE BAG ALSO EXPLODED AFTER DEPLOYMENT LEAVING A BURN ON THUMB OF RIGHT HAND OF DRIVER. THE DEPLOYMENT WAS DUE TO ACCIDENT INVOLVING A DEER ON A STATE HIGHWAY.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11161181December 13, 2018
SERVICE BRAKES
TL* THE CONTACT OWNS A 2017 HONDA PILOT. WHILE DRIVING AT UNKNOWN SPEEDS, THE BRAKE PEDAL WAS APPLIED, BUT FAILED TO RESPOND. AS A RESULT, THE VEHICLE CRASHED INTO TWO VEHICLES. IN ADDITION, THERE WAS AN ABNORMAL VIBRATION IN THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR AUTO BODY REPAIRS. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED FOR THE BRAKE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11160889December 12, 2018
SEATS, VISIBILITY/WIPER
DRIVER'S SEAT SINKS AND CHANGES THE SEAT/MIRROR FIELD OF VISION OF THE REAR VIEW MIRRORS. THIS "SINK" HAPPENS SLOWLY (AND WITHOUT NOTICE) CAUSING DANGEROUS BLIND SPOT SITUATIONS WHILE DRIVING AND PARKING. THE "SINK" BEGAN ON FIRST DAY OF OWNERSHIP BUT I DIDN'T REALIZE IT AND ALMOST CAUSED AN ACCIDENT BECAUSE OF THE CHANGE IN SEAT VS REAR VIEW MIRROR POSITION. I AM THE ONLY DRIVER OF SUV. MALE, 69 YEARS OLD. 180 LBS. DRIVER'S SEAT SLOWLY SINKS OVER TIME. APPROXIMATELY 2-5" PER DAY. WHILE DRIVING, IN ALL INSTANCES. ALSO WHEN THE SUV IS SITTING PARKED AND EMPTY OF PASSENGERS, BUT SINK IS SLOWER. DEALER AND HONDA MAIN PHONE COMPLAINT SITE SAY IT IS NORMAL. SERVICE WOMAN AT LOCAL BETTEN-BAKER HONDA SAID SHE HAS 2016 PILOT WITH THE SAME SEAT AND ISSUE. SAID THE SINK IS NORMAL. I BELIEVE IT IS POSSIBLY A LEAKING AIR BLADDER. CAUSE UNKNOWN. LX MODEL WITH 5000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11160815December 11, 2018
VISIBILITY/WIPER
THE INSIDE REAR VIEW MIRROR HAS DEGRADED TO THE POINT WHERE THE MIRROR IS CLOUDY WITH BLACK SPOTS THAT APPEAR LIKE DIRT, BUT ARE ACTUALLY JUST THE DEGRADATION OF THE MIRROR ITSELF. I'VE SEARCHED ONLINE AND SEE THAT THIS IS A COMMON PROBLEM WITH THE 2011 HONDA PILOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11157326December 10, 2018
VISIBILITY/WIPER
INTERIOR REAR VIEW MIRROR OF MY HONDA PILOT EX-L 2011 LOST MOST OF THE REFLECTIVE COATING/ MATERIAL. THE MIRROR IS CLEAN BUT LOOKS DIRTY AS IT LOST MOST OF THE REFLECTIVE MATERIAL. IT HAS BECOME DANGEROUS TO DRIVE WITH NO PROPER REAR VIEW MIRROR AND THE REPLACEMENT COST FOR THE MIRROR IS LITTLE OVER $850. I BROWSED ONLINE AND FOUND OUT MANY PEOPLE COMPLAINED OF THE SAME ISSUE WITH HONDA PILOT INTERIOR REAR VIEW MIRROR. PLEASE HAVE A CHECK AND HELP ALL THE HONDA PILOT OWNERS AND OTHER VEHICLES WHICH USE THE SAME PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156993December 8, 2018
SUSPENSION
REAR STRUT MOUNT ON FRAME IS TORN, WHEN DRIVING AND HIT SMALL BUMPS MAKES A CLUNK NOISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11157028December 8, 2018
STRUCTURE:BODY
DRIVER DOOR SLIGHTLY LIFTS AT TOP LEFT CORNER DURING WINDY CONDITIONS WHILE DRIVING ON HIGHWAY. SEEMS LIKE DOOR ALIGNMENT IS IMPROPER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156811December 7, 2018
AIR BAGS
WAS IN A FRONT END ACCIDENT GOING 30 MPH AND NO AIR BAGS DEPLOYED. THE PERAON I TBONED ALL OF HIS DEPLOYED. NONE OF MINE WENT OFF.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11156556December 6, 2018
SERVICE BRAKES, STEERING
I HAVE HAD SHAKING IN STEERING WHEEL AT 60-70 MPH AND BRAKES CAUSE THE CAR TO SHUDDER. THE BRAKES GRABBED WHEN LIGHTLY TOUCHED THEM AT 70 MPH TO AVOID A TRUCK THAT PULLED INTO MY LANE. AFRAID THAT VEHICLE WILL LOSE CONTROL DUE TO SUDDEN BRAKE AND SHUDDER IN STEERING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156679December 6, 2018
POWER TRAIN
TRANSMISSION STARTED SLIPPING JERKING IN AND OUT OF GEAR. CAN'T CHANGE INTO ANY OTHER GEAR BUT DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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