Honda Pilot Complaints

9,418 consumer complaints on file.

#11156680December 6, 2018
EXTERIOR LIGHTING
LIGHTING RECALL. THERE WAS A RECALL IN 2012 AFFECTING MY 2003 HONDA PILOT THAT I DID NOT KNOW ABOUT UNTIL MY HEADLIGHTS WENT OUT WHILE DRIVING AND ALMOST WRECKED. MY LOW BEAMS DO NOT WORK BUT MY HIGH BEAMS DO, ME AND MY CHILD COULD OF DIED FROM THIS. WE WERE JUST DRIVING AS NORMAL ON A HIGHWAY WITH NO OTHER TRAFFIC AROUND AND LIGHTS JUST STOPPED WORKING. AFTER PULLING OVER I REALISED MY HI BEAMS STILL WORK. I DO NOT UNDERSTAND WHY MY RECALL ISN'T LISTED WHEN A RECALL WAS ISSUED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155894December 4, 2018
SUSPENSION
FRONT LOWER CONTROL ARM BUSHING FAILED AND STARTED LEAKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155805December 3, 2018
STRUCTURE:BODY
OUR PILOT FRONT PASSENGER FLOOR GETS SOAKING WET WHEN IT RAINS! OUR CAR IS PARKED IN A DRIVEWAY AND STATIONARY. AFTER A RAINSTORM IS WHEN WE FIND THE SOAKED CARPETING ON THE PASSENGER SIDE OF THE CAR. THE WATER SEEPS UNDER THE PASSENGER SEAT WHERE MOLD CAN FORM. THE SEATS ARE DIFFICULT TO REMOVE AND THE AREA CAN'T BE VACUUMED EFFECTIVELY. THERE SEEMS TO BE EITHER FAULTY HARNESS PLUGS OR ANOTHER AREA IN FRONT TIRE FLAPS THAT THE COMPANY DIDN'T SEAL RESULTING IN SOAKING WET CARPETS THAT CAN SHOW SIGNS OF MOLD. I HAVE VERY BAD ALLERGIES AND THIS IS NOT ACCEPTABLE. I ALSO HAVE MY CHILDREN, GRANDCHILDREN AND SOMETIMES GREAT GRANDCHILDREN IN THIS CAR AND I'M AFRAID THAT ANY MOLD COULD COMPROMISE OUR HEALTH! WHY ISN'T HONDA TAKING CARE OF THIS ISSUE WHEN THERE ARE LITERALLY HUNDREDS OF COMPLAINTS ONLINE CONCERNING THIS ISSUE? WE HAVE BEEN HAVING THIS ISSUE FOR THE LAST THREE YEARS AND IT'S GETTING RIDICULOUS. THERE ARE HUNDREDS IF NOT THOUSANDS OF THIS SAME COMPLAINT ONLINE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155614December 3, 2018
VISIBILITY/WIPER
HIGHWAY DRIVING, APPARENTLY A SMALL STONE HIT THE WINDSHIELD. (PICTURE ATTACHED) AND THE WINDSHIELD CRACKED. THE STONE IN BARLEY 1/4 INCH IN SIZE. THIS IS NOT UNUSUAL SITUATION, A WINDSHIELD SHOULD NOT CRACK, THIS IS A NORMAL DRIVING SITUATION. THE ISM'S WINDSHIELD IS ON BACK ORDER, AND WILL TAKE 4 WEEKS TO RECEIVE, AS ONLY HONDA CAN RECALIBRATE THIS AT THIS TIME, THEY WILL ONLY RECALIBRATE AN OEM WINDSHIELD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155376December 1, 2018
EXTERIOR LIGHTING
WINCHESTER VA 22602 NOV 23 2018 7:38 PM . THE LOW BEAM HEAD LIGHTS WENT OUT IN THE DRIZZLE ON VERY DARK ROAD. I HAD TO KEEP HITTING THE HIGH BEAMS AND RUN ON THE DRIVING LIGHTS. WHILE HITTING THE HIGH BEAMS WHEN POSSIBLE.THIS SAME PROBLEM WAS RECALLED ON EARLIER MODELS OF HONDA PILOTS BUT IT DOES NOT COVER MINE AFTER GOING TO REPAIRPAL THIS IS A 9 MODEL YEAR PROBLEM.YOU CAN READ POST AFTER POST ON DIFFERENT SITES ABOUT THIS PROBLEM. THERE WAS A BURNING SMELL IN THE CAR AT THE TIME.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11155405December 1, 2018
STRUCTURE:BODY, ELECTRICAL SYSTEM
I HAD TWO BIG ISSUES (SOME SMALL ISSUES AS WELL) FOR MY 2016 HONDA PILOT. FIRST IS THE PAINT ISSUE, THE PAINT ON THE DOOR WAS OFF AND THE DOORS WERE RUSTED PRETTY BAD. I SPENT A LOT TO TIME GO BACK AND FORTH WITH THE DEALERSHIP, BOTH OF US WERE TIRED OF THIS ISSUE. ANOTHER ISSUE JUST HAPPENED TO ME TODAY, "KEYLESS START SYSTEM PROBLEM" SHOWED UP TODAY, THE WALK AWAY AUTO-LOCK FEATURE DOES NOT WORK ANYMORE, AFTER COUPLE OF DRIVES, THE ERROR MESSAGE GOES AWAY, BUT THE WALK AWAY FEATURE STILL DOES NOT WORK. I HAVE SEARCHED ONLINE AND I BELIEVE A LOT OF OWNERS HAVE THIS ISSUE. MY CAR JUST WENT OUT OF WARRANTY AT ABOUT 38K MILES, AND I SAW ONLINE A LOT OF OWNERS SAW THIS MESSAGE AROUND THIS MILEAGE. I HAVE BEEN A LONG TIME HONDA OWNER, BUT THIS NEW PILOT MAKES ME VERY UPSET ALL THE TIME. A LOT OF ISSUE. A LOT...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154573November 28, 2018
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
ON SATURDAY NOVEMBER, 24, AT APPROXIMATE 9:45 AM I WAS DRIVING UPHILL AND NOTICED MY ENGINE WAS MAKING AN ODD SOUND. IT MADE IT WHEN I ACCELERATED, BUT STOPPED AS SOON AS I TOOK MY FOOT OFF THE GAS. AS I GOT TO THE TOP OF THE HILL, THERE WAS NO MORE SOUND. ABOUT 1 MINUTE LATER I PULLED INTO A SHOPPING CENTER, THE CAR WAS ON A SLIGHT UPWARD ANGLE, AND I WAS GOING TO TURN INTO A PARKING SPOT, WHEN ALL OF A SUDDEN MY CAR ACCELERATED ON ITS OWN VALITION. I WAS APPROXIMATELY 2-3 FEET AWAY FROM A PARKED CAR, AND MY CAR FELT LIKE IT WAS GOING FULL SPEED TOWARDS THIS CAR. AT THE TIME, I BELIEVE MY FOOT WAS ON THE BRAKE, WHICH MADE IT EVEN MORE SHOCKING WHY THE CAR WAS PROPELLING FORWARD. I QUICKLY STOMPED ON THE BRAKE AGAIN AND THE CAR CAME TO A STOP. IT HIT THE PARKED CAR WITH TWO OCCUPANTS.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11154596November 28, 2018
ELECTRICAL SYSTEM, ENGINE
VEHICLE WAS STOPPED IN A PARKING LOT IN "DRIVE" WITH THE AUTO-IDLE FEATURE IN USE. CAR WOULD NOT RE-START WHEN FOOT TAKEN OFF BRAKE. RADIO CUT OUT BRIEFLY AS WELL. DASHBOARD LIT UP WITH MANY ERROR MESSAGES - ONE OF THEM WAS "COLLISION MITIGATION PROBLEM" OR SOMETHING SIMILAR. PLACED CAR IN PARK AND PUSHED START BUTTON NUMEROUS TIMES. ONLY GOT CLICKING SOUNDS, WITH OCCASIONAL ENGINE TURNOVER NOISE, BUT IT WOULDN'T START. TURNED OFF A/C AND RADIO. CAR FINALLY STARTED AFTER SEVERAL MORE MINUTES OF PUSHING START BUTTON WHILE IN PARK WITH FOOT ON BRAKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154153November 27, 2018
ENGINE, POWER TRAIN
TRANSMISSION COOLING MECHANISM IN LOWER PART OF RADIATOR FAILED CAUSING TRANSMISSION FLUID TO LEAK INTO THE RADIATOR AND MIX WITH COOLANT. INTRODUCTION OF ANTIFREEZE INTO THE TRANSMISSION CAUSED DAMAGE WHICH WOULD REQUIRE REPLACEMENT OF TRANSMISSION, RADIATOR, HOSES, FLUSH THE ENGINE, ETC. EVEN WITH THIS AMOUNT OF REPAIR, INCREASE FAILURE RATE OF WATER PUMP, HEATER CORE OR ANY RUBBER SEAL OR GASKET EXISTS. A QUICK GOOGLE SEARCH AS WELL AS A SEARCH ON THIS SITE REVEALS THAT THIS IS A KNOWN PROBLEM WHICH HAS NEVER RESULTS IN A RECALL. MY PILOT HAD JUST UNDER 134,000 MILES AND NOW IS UNDRIVEABLE. THE REPAIRS COST MORE THAN THE VEHICLE. PLEASE ISSUE A RECALL SO THAT THERE MAY BE SOME RELIEF FOR OWNERS WHO HAVE BEEN LEFT STRANDED BY THIS KNOWN PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154021November 26, 2018
WHEELS
BOTH FRONT TIRE RIMS ON MY 2014 HONDA PILOT HAVE HAD TO BE REPLACED DUE TO CRACKED RIMS. THE LEFT FRONT RIM HAS BEEN REPLACED TWICE. THE RIGHT FRONT IS NOW CRACKED. THIS CAR IS DRIVEN UNDER NORMAL CONDITIONS. LEFT FRONT FIRST CRACK WAS IN 2017. LEFT FRONT SECOND CRACK 13 MONTHS LATER. RIGHT FRONT CRACKED RIM NOV 2018.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153639November 25, 2018
UNKNOWN OR OTHER
DRIVING THE VEHICLE ON FLAT ROAD AT 40 MPH. VEHICLE SOUNDS AN ALERT AND BEGINS DISPLAYING ERRORS. THE ERRORS ROTATES THROUGH THE DISPLAY OF SEVERAL FAULTS WHILE THE ENGINE IS RUNNING -- IDLE OR IN DRIVE. PROBLEMS DISPLAYED INCLUDED, IN ORDER: EMISSIONS SYSTEMS, POWER STEERING SYSTEM, VEHICLE STABILITY ASSIST, HILL START ASSIST, TRAILER STABILITY ASSIST, AND ROAD DEPARTURE MITIGATION SYSTEM. VEHICLE BROUGHT TO A STOP, ENGINE SHUT OFF, THEN RESTARTED. THESE FAULTS RETURN WHEN THE CAR RESTARTS. VEHICLE IS UNSAFE GIVEN THE REPORTED STATE. MILEAGE: 34,122. REGISTERED NEW IN 12/2016. SCREEN SHOTS AND MAINTENANCE LOGS/RECEIPTS AVAILABLE FOR REVIEW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153386November 23, 2018
SEATS
BRACKET THAT HOLDS DRIVERS SEAT TO BASE MADE A POPPING SOUND TODAY WHEN APPROACHING A STOP SIGN, AND AFTER ACCELERATETING FROM THE STOP SIGN THE DRIVERS SEAT BEGAN TO RECLINE. UPON FURTHER INSPECTION I DISCOVERED THAT THE I BRACKET THAT HOLDS THE SEAT TO THE BASE HAD SHEARED OFF. THIS BRACKET IS RIVETED TO THE SEAT ITSELF BUT SHEARED OFF ADJECENT TO WHERE IT IS RIVETED. THIS IS A HUGE SAFETY CONCERN, THE SEAR SHOULD NOT BREAK FROM DAILY USE! THIS IS AN ISSUE THAT NEEDS TO BE ADDRESSED AS IT COULD BECOME POTENTIALLY FATAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152865November 20, 2018
AIR BAGS
TAKATA RECALL - I RECEIVED A LETTER IN THE MAIL REGARDING THIS RECALL AND CALLED THE LOCAL HONDA DEALERSHIP TO MAKE AN APPOINTMENT. THEY WERE ABLE TO GET ME IN THE FOLLOWING WEEK , WHICH WAS TODAY NOV 20, 2018. I ARRIVED WHICH IS 30 MINS FROM MY HOUSE AND THEY INFORMED ME THAT THEY DID NOT HAVE ANY AIR BAGS AVAILABLE / THEY WERE OUT OF INVENTORY. THIS IS VERY CONCERNING TO BE BECAUSE NOW I HAVE TO WAIT AND I WILL OUT OF TOWN (TRAVELING WITH CHILDREN IN THE CAR) TO ANOTHER STATE FOR THANKSGIVING. THE DEALERSHIP IS WEST BROAD HONDA - RICHMOND, VA (804-672-9200)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152400November 19, 2018
ELECTRONIC STABILITY CONTROL (ESC)
MY VSA WARNING LIGHT SUDDENLY CAME ON WHILE INFLATING MY TIRES PARKED IN MY GARAGE. I RAN A CODE SCAN ON IT AND NOTHING CAME UP.IF HONDA HAS A RECALL FOR THIS PROBLEM WITH THEIR 2008 HONDA ODYSSEY, WHY DIDN'T THEY INCLUDE THE PILOT AS WELL, BOTH HAVE THE SAME CHASSIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152276November 18, 2018
ELECTRICAL SYSTEM
AFTER DRIVING FOR AN HOUR, TURNED CAR OFF FOR TWENTY MINUTES. WHEN STARTING THE CAR WITH THE SAME KEY THE IMMOBILIZING SYSTEM WENT OFF. FOR TWO AND ONE HALF HOURS CAR WOULD NOT START. A TOW TRUCK HAD TO BE CALLED. THEN SIX HOURS LATER AFTER TOWING PUTTING THE SAME KEY INTO IGNITION THE CAR STARTED. THIS IS A FAMILY CAR MY WIFE USES EXTENSIVELY TRANSPORTING OUR FAMILY. I AM EXTREMELY FEARFUL OF THIS DEFECT REOCCURRING WHEN I AM NOT WITH HER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152241November 17, 2018
POWER TRAIN
HONDA PILOT 2016 EMISSION PROBLEM SIGNAL APPEARS ON DASH BOARD, CAR DECREASES IN POWER WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151907November 16, 2018
STEERING, SUSPENSION
WHEN TURNING THE STEERING WHEEL TO THE FAR RIGHT OR TO THE FAR LEFT (OR ON A SHARP TURN) AS IN MAKING A U-TURN, THERE IS A CLICKING SOUND AND VIBRATION IN THE STEERING WHEEL AND FEELS LIKE IT IS TIED TO THE AXLES OR TIRES. THIS HAS BEEN HAPPENING SINCE THE VEHICLE WAS PURCHASED BRAND NEW IN 2010. AS YOU ARE DRIVING, THERE IS A SENSATION THAT THE WHEELS ARE MOMENTARILY LOCKING UP FOR ABOUT 2 SECONDS. THIS IS NOT RELATED TO THE ECO SYSTEM. THE CAR FEELS AS IF IT IS SKIDDING OR SKIPPING AND THEN IT RESUMES TO NORMAL DRIVING. THIS HAPPENS ABOUT EVERY 5 MILES.THIS HAPPENS WHEN THE VEHICLE IS TRAVELING AT A SPEED OF 40 MILES OR HIGHER ON THE FREEWAY NOT IN STOP AND GO TRAFFIC. THIS HAS BEEN HAPPENING WITHIN THE LAST SIX MONTHS, HAD VEHICLE INSPECTED AND ALL WAS REPORTED NORMAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152109November 16, 2018
ELECTRONIC STABILITY CONTROL (ESC)
PILOT RUNS FINE. BUT CHECK ENGINE AND VTM4 LIGHT MAY GO AWAY AND COME BACK ANYTIME. STUPID CODES SHOW UP AND GO AWAY. REP.LOT OF SENSORS ETC STILL SAME PROBLEM. ALSO WHEN DRIVING THE D DRIVING LIGHT STARTS FLASHING.VERY ANNOYING. CALLED HONDA CORPORATION, STUPID WE DEAL CASE SEPARATELY..VERY UPSET WITH THE WAY OF DEALING THE PROBLEM. IF CUSTOMER IS COMPLAINING, MATCH TO SIMILAR OTHER PROBLEM AND HANDLE THE CASE MATCHING WAY SO CUSTOMER KNOWS IF CAN GET RECALL OR NOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151695November 15, 2018
STRUCTURE:BODY, UNKNOWN OR OTHER
WHILE DRIVING ON A STATE HIGHWAY, TRAVELLING AT APPROXIMATELY 60 MPH, I HEARD A LOUD 'POP' AND SAW DEBRIS FLY IN MY REAR VIEW MIRROR. AT FIRST I THOUGHT IT WAS A TIRE, BUT FOUND MY SUNROOF HAD EXPLODED. THERE WERE NO ROCKS, PROJECTILES, ETC, AND NO OVERHEAD STRUCTURES WHERE SOMETHING COULD HAVE FALLEN. THE GLASS BLEW OUT AS IT MAY HAVE BEEN UNDER STRESS AND NOT IN AS IF SOMETHING MAY HAVE HIT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151713November 15, 2018
AIR BAGS
SRS LIGHT CAME ON IN THE VEHICLE. DIAGNOSTIC SCANNER STATES PROBLEM IS DRIVERS SIDE AIR BAG INFLATOR OPEN OR INCREASED RESISTANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Honda Pilot