Honda Pilot Complaints

1,017 consumer complaints on file.

#11669721June 27, 2025
POWER TRAIN
Purchased vehicle 06-25-2025 with 6 miles on the odometer. Now has 78 miles. Whenever applying slight throttle pressure the vehicle lurges back and forth. As you applying accelerator pedal pressure the vehicle hesitates and then lurges forward.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669297June 25, 2025
ELECTRICAL SYSTEM
Over the period of a week there where 6 instances when my vehicle completely lost system power when at a complete stop. Took it to the dealership was told it was a low battery, they charged it, could not recreate the incidents and then released the vehicle to me. One the way to work at the second stop light I once again lost all power. Took 2 minutes stuck at a stop light for the vehicle to be able to power on and start again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669042June 24, 2025
AIR BAGS
As many before me, I urge NHTSA to hold Honda accountable for failure to rectify the "2020-2022 Acura/Honda Multi-model Seat Weight Sensor Recall" announced on February 6, 2024. I received the initial notice in March 2024, followed by a post card stating that the parts were in stock in April 2025. Upon calling Honda the following day, I was told that the parts were again out of stock and that I would be notified when the recall repair was ready. Nearly 17 months later, I am still waiting for Honda to have the part in stock to fix an issue that has the potential to (quoting Honda) "increase the risk of injury" and is so serious that the manufacturer itself has issued a STOP SALE to prevent any further sales of the affected vehicles. To limit exposure to this risk, I refuse to allow anyone to ride in the passenger seat of the vehicle. This has resulted in the loss of use of my vehicle and Honda needs to be held accountable for its delays.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668703June 23, 2025
STEERING
While operating the vehicle under normal conditions, the electric power steering system failed completely. The steering wheel became entirely unresponsive, effectively locking in place. My wife was forced to exert extreme effort to maneuver the vehicle safely off the roadway into a nearby parking lot. This created a serious life safety incident for her and others. Upon failure, the dashboard displayed multiple system errors and safety warnings, including: Auto High-Beam Problem “Manual controls available. See your dealer.” Electric Power Steering System Problem “Steering assist not available. Do not drive.” Brake System Problem “Brake performance may be reduced. See your dealer.” Brake Hold System Problem “Apply brake when stopped. See your dealer.” Vehicle Stability Assist System Problem “Reduced traction and handling. See your dealer.” Hill Start Assist Problem “Vehicle may roll upon brake release. See your dealer.” Trailer Stability Assist System Problem “See your dealer.” Hill Descent Control System Problem “Apply brake when descending. See your dealer.” After turning the vehicle off and restarting it, the steering assist returned temporarily. After arriving to the scene of the incident, I proceeded to the nearest Honda dealership for immediate inspection. The inspection took place on 06/23/2025 and no assignable root cause was found. The dealership attempted to return the vehicle to me at that time, but I refused.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668571June 23, 2025
ELECTRICAL SYSTEM:STARTER ASSEMBLY
The contact owns a 2021 Honda Pilot. The contact stated that the idle STOP/START system suddenly activated while idling at a stop sign, stop light, and driving at slower speeds of approximately 5 MPH. The vehicle stalled while the failure occurred, causing the contact to make several attempts to restart the vehicle. The failure was more persistent. There were no warning lights illuminated. The dealer was contacted, and it was confirmed that the diagnostic test and repair were not covered under the recall. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668155June 20, 2025
AIR BAGS, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING, VEHICLE SPEED CONTROL
Continued from previous submitted complaint: Driver window will not stop when trying to stop it forcibly with hand. I was told that the window will not stop until the window is almost closed at the top. Hope a 4 year old's arm isn't in it. Front passenger window will raise 1/4 of the way up, then fall back down and rock on it's cradle. I took a video of it happening but Charlie's Honda, Augusta, Maine did not want to see it. The Key Fob is a nightmare. It tells me it won’t lock because key is in vehicle. The key is in my pocket as I walk away. It also tells me that “No Key Detected” I’m sitting in the driver’s seat with the vehicle’s engine physically running. Rear Hatch will not open when physically pushing release button. Much more reported but Charlie's Honda has an excuse ready at all times. I bought this Pilot on 10/02/2023 and have nothing but problems with it up to date 6/20/2025. Previous owners kept it for 4 months then traded because they felt very unsafe in it. Which I didn't know this info until 6-15-2025
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668149June 20, 2025
ENGINE, POWER TRAIN, ELECTRICAL SYSTEM
All listed problems act sporadically. Dangerously Defected 2023 Honda Pilot. Numerous problems with vehicle over several months. Kept taking it back to Charlie's Honda and was told they could not reproduce the problems I was stating. The Vehicle will bog, hesitate and jerk while driving. Charlie finds nothing wrong. Actually all items that are functioning incorrectly, Charlie's tell me they cannot repair anything when they can not reproduce the problem. They tell me that the 10 gears are so close that they skip? Sorry, that's ridiculous! Finally I called previous Owners, (Which Charlie's Honda refused to give me until I had to show them the Chapter 10 S1475 I had with me.) [XXX] from Herman, ME. Ph # [XXX]. They told me to tell you to please call them because they are very upset. After several times taking the Honda back to Charlie’s with no repairs done they went to get a different vehicle at Charlie's Toyota and the Toyota Manager told them that the Honda Pilot was a very dangerous vehicle and will not be put out on the Lot for resale. The [XXX] stated that they almost crashed while taking a left at an intersection with their children in the vehicle because it almost came to a complete stop. This serious problem is doing it to me now and this is why I’m taking this action. The [XXX] left the Pilot at Charlie's Honda for several days but Charlie's said they could not reproduce the problem. Just a few of numerous defects stated below and reported to Charlie's Honda but received no repairs, just excuses : The Airbag says off when a 175 lb person sitting in the front passenger seat. Rear camera does not register an object. I was told it didn't work because it was 1 inch from rear side camera and it was too narrow. nothing done. Speed said I was doing 85mph. I was doing 40 mph. mechanic said he sees them register 100 mph. nothing done. The tech screen goes black. Cannot shut radio off. After trying 3 times. Much more to report! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 55
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667872June 19, 2025
SEAT BELTS
When the safety belt is buckled in the middle row seat with people sitting there, the system shows the safety belt isn't buckled and warning alert sounds some times. It is very annoying. The dealership hasn't part to replace it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667469June 17, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, SERVICE BRAKES, ELECTRICAL SYSTEM
The automatic emergency braking system in my vehicle has repeatedly activated without any visible reason. The brakes engage suddenly even when there are no cars, curves, reflective surfaces, or obstacles nearby. This has occurred on straight, empty roads and in clear conditions. We have previously taken the car to the dealership for issues related to sensors and wiring, and were even told at one point to turn off certain safety features. Most recently, we went through the dealership and escalated the issue to Honda corporate, but they closed our case and claimed there is nothing wrong with the car. I am very concerned that this unresolved issue could lead to the brakes locking up in a dangerous situation, potentially causing an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667061June 16, 2025
STEERING
When driving at a low speed like in a parking lot, the steering wheel makes cracking noises. The noise becomes more obvious in warm temperatures and after the vehicle has been running for a while.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666769June 13, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2021 Honda Pilot. The contact stated that while driving at various speeds, there was an abnormal ticking sound coming from the engine compartment. The vehicle was taken to the local dealer who diagnosed that the main engine bearings and connecting rods had failed. The contact was advised that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was not yet contacted. The failure mileage was 143,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666676June 13, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
Recently , I stated seeing CMBC failure in my 2021 Honda Pilot 2wd. My car has 41500 miles in it. I took car to dealer ship and dealer ship says they are no recalls i need to change my camera. i am not understanding it's like brand new car and not driven many miles. i research on google and there are so many pilot owners having same problems. Can this be recall?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665657June 8, 2025
UNKNOWN OR OTHER
USB port fail and wireless charger failure
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665458June 7, 2025
ENGINE
On multiple occasions, when sitting at a stop light and then attempting to drive as the light changes, the engine just shuts off as I take my foot off the brake. It then takes several attempts to get the car started.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665304June 6, 2025
STEERING
Clicking and groaning noise when turning the steering wheel. Happens at any speed including when stopped. Randomly started happening one day.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664940June 4, 2025
SERVICE BRAKES, SUSPENSION, POWER TRAIN
Case 11655023 Hello, I need your help. I spoke with Honda and was told they would buy back my truck and someone would contact me. Mrs. Briana called and said I had to keep taking the truck to the mechanic as many times as needed. I explained I had already taken it 8–9 times, but she said it didn’t matter and that I should take it to another dealer. I had already gone to the Mission Valley dealership, showed the mechanic photos and videos, and he agreed something was wrong. I left the truck for 3–4 days, but they only changed the start button. I asked about the brakes, which were making noise, and was told it was “normal.” I insisted on getting them fixed, but they said if parts weren’t broken, Honda wouldn’t replace them. I spoke to the manager, who drove the truck with me and said they would adjust the brakes and fix the faulty fuel sensor. I brought it back on Wednesday, received a service receipt, but when I tried to leave, the truck wouldn’t start. I showed the manager a video of the issue, and he said they would fix it. I returned on Wednesday, left the truck again, and on Thursday a worker called saying the truck had no issues. I reminded them the manager had promised repairs, and they said he would call me. On Friday, I was told the truck had “bad luck,” nothing was wrong, and I should pick it up — or go to another Honda if I wasn’t satisfied.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664190June 1, 2025
STEERING
While driving at low speeds after the vehicle has warmed up there are popping: clicking sounds while turning. Has the vehicle looked at by Honda and of course they didn’t hear anything. Other vehicles have needed the steering rack recalled and I need a recall to be issued for my car. Brand new car should be making noise and no car should be making noise while driving like this. Get it together.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664179June 1, 2025
SEAT BELTS, SEATS
Safety Concern: 2023 Honda Pilot – Persistent False Seat Belt Warnings (2nd & 3rd Row Seats) Issue Description: Repeated false seat belt warnings originating from: Second-row middle seat Third-row passenger-side seat The system triggers loud, repetitive auditory alerts and dashboard warnings even when seats are unoccupied or belts are properly buckled. Attempted fixes (unbuckling/rebuckling, restarting the vehicle, power cycles) fail to resolve the issue. Alerts recur intermittently, causing significant distraction. Safety Risks: Driver Distraction: Constant false alarms increase crash risk by diverting attention from the road. Alert Fatigue: Occupants may ignore all seat belt warnings due to repeated false positives, compromising safety. Sensor/System Failure: Indicates potential defects in seat occupancy sensors, wiring harnesses, or body control module (BCM) software affecting multiple seating zones. Expanded Scope: Affects critical seating positions (2nd row middle is common for child seats; 3rd row is high-traffic). Issue emerged IMMEDIATELY post-warranty (typically 3 years/36k miles).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663923May 30, 2025
ENGINE
Unknown
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663847May 30, 2025
STEERING
There's a grinding and clicking noise when turning the wheel left and right in a parked position and when slowing down. The dealership replaced the steering rack once already 1 year ago. Now the grinding and clicking noise is back and alot worse. The dealership is going to replace the steering rack for a second time. Spoke to Honda mechanics and told them that there must be another underlining issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Honda Pilot