Honda Pilot Complaints

9,418 consumer complaints on file.

#11351695August 27, 2020
ENGINE
A VALVE FELL INTO THE ENGINE AS I WAS DRIVING. I WAS ABLE TO PUT CAR INTO NEUTRAL AND COAST INTO SAFETY. IT WAS INOPERABLE AFTER THIS EVENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351507August 27, 2020
ENGINE
BEGINNING IN SEPTEMBER OF 2019, THE PILOT HAS COMPLETELY SHUT OFF AT LEAST 8 TIMES WHEN THE AUTO START/STOP FEATURE IS ON. WHAT SHOULD HAPPEN IS THE ENGINE AUTO SHUTS OFF BUT THE ELECTRICAL SYSTEM AND ALL OTHER SYSTEMS STAY ACTIVE. WHAT IS HAPPENING IS THE ENTIRE SYSTEM HAS SHUT DOWN AND WE NEED TO RESTART THE PILOT. IT TYPICALLY HAPPENS AT A STOP LIGHT BUT THE LAST TIME IT HAPPENED WHEN MY WIFE WAS TURNING LEFT OUT OF STOP LIGHT AND THERE WAS ONCOMING TRAFFIC. WE HAVE TAKEN IT TO OUR LOCAL HONDA DEALER AND THEY HAVE NO IDEA WHAT IS WRONG. OTHER IN THE HONDA PILOTEERS AUTO FORUM HAVE ALSO HAD THE SAME ISSUE BASED ON MY RESEARCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351515August 27, 2020
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2016 HONDA PILOT. THE CONTACT STATED THAT THE VEHICLE WAS LOSING POWER WHILE DRIVING AT 75 MPH, AND DEPRESSING THE ACCELERATOR PEDAL. THE RPMS DROPPED TO 35 MPH AND THE ENGINE REVVED. THE CONTACT ALSO STATED THAT WHEN THE ACCELERATOR PEDAL WAS RELEASED, THE VEHICLE WOULD SIGNIFICANTLY DROP IN SPEED. NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS RESTARTED AND IT RESUMED TO NORMAL. THE CONTACT MENTIONED WHEN THE FAILURE OCCURRED THE FIRST TIME, ALL WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO HONDA OF SUPERSTITION SPRINGS, 6229 E AUTO PARK DR, MESA, AZ 85206, AND WAS DIAGNOSED BUT COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351315August 26, 2020
WHEELS
LEAKS IN TWO OF 4 PIRELLI SCORPION VERDE TIRES WERE DIAGNOSED BY MECHANIC AS PLY DELAMINATIONS CAUSING MULTIPLE PINHOLE LEAKS AND INDICATING A NEED FOR IMMEDIATE REPLACEMENT. I FOUND MULTIPLE REPORTS OF DESTRUCTIVE DELAMINATIONS IN SERVICE ON THE NHSTA SITE, BUT NO RECALL. TIRES ARE 235/60 R18, DATE CODES 4217 AND 4717 TOTAL MILEAGE UNKNOWN (IN PLACE WHEN VEHICLE PURCHASED USED, PURPORTEDLY NEW BUT MORE THAN A YEAR OLD BY DATE CODE, LESS THAN 20,000 MILES THAT I KNOW OF, PLENTY OF TREAD LEFT.) HAVE LEAKED SLOWLY FOR A WHILE, ASSUMED IT WAS VALVE STEM SEALS, ASKED MECHANIC TO LOOK AT IT. TIRES ARE PRESENTLY INTACT, LEAK SLOWLY WHETHER PARKED OR DRIVING ON STREETS OR HIGHWAYS, WILL BE REPLACED ASAP, BUT ARE OBVIOUSLY DEFECTIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351478August 26, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
DRIVING VEHICLE CRACKING SOUND COMING FROM WINDSHIELD AND RADIO HAS STATIC . DRIVE ON SMOOTH ROAD DOES NOT DO IT .IT DOES IT WHEN HITTING BUMPS OR GOING UP CURBS .CAR WAS TAKEN TO DEALER 8 25 2020 PICKED IT UP TODAY 8 26 2020 DROVE IT HOME PULLED UP IN DRIVEWAY STARTED CRACKING TURNED AROUND BROUGHT IT BACK .SERVICE DEPT SAID THEY KNOW ITS A PROBLEM SERVICE CHIEF TECH SAID SOMETHING ABOUT WIRING ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351475August 26, 2020
ELECTRICAL SYSTEM
KEYLESS START ENTRY SYSTEM ERROR HAS GONE INTERMITTENTLY FOR A YEAR OR SO ON MY 2016 HONDA PILOT. MULTIPLE COMPLAINTS IN HONDA ONLINE DISCUSSION BOARDS. DOES NOT APPEAR TO AFFECT PERFORMANCE YET, BUT IS FRIGHTENING TO THINK CAR MAY NOT START OR MAY QUIT RUNNING WITHOUT WARNING. ERROR LIGHT IS ON WHEN CAR IS PARKED OR RUNNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351137August 25, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
EVER SINCE I HAVE PURCHASED THIS CAR I HAVE HAD NOTHING BUT ISSUES. FIRST STARTED WITH CRACKING AND POPPING SOUNDS WITH THE SPEAKERS, EVEN WHEN ALL AUDIO WAS OFF IN THE CAR IT WOULD STILL MAKE THE NOISE. THEN THE DVD PLAYER STOPPED WORKING. NEXT THE CRACKING AND POPPING STARTED ALL THE TIME AND IT WAS NEAR IMPOSSIBLE TO MAKE PHONE CALLS WITH BLUETOOTH IN THE CAR. FINALLY AFTER THE 3RD TIME BACK THE SPEAKERS WERE 80% FIXED AFTER A HONDA REPRESENTATIVE CAME OUT FROM CORPORATE. THEN MY AUTOMATIC BRAKING STARTING HAVING SIGNIFICANT ISSUES. AT FIRST IT WAS A RANDOM OCCURRENCE AND ONLY ONCE IN A BLUE MOON. NOW, LIKE THE OTHER ISSUES, IT IS PROGRESSIVELY GETTING WORSE. I HAVE ALREADY HAD IT IN ONCE AND THEY STATED THEY COULD NOT REPLICATE IT BUT WERE ABLE TO SEE THAT IT HAD BEEN TRIGGERED. SINCE I HAVE HAD MY CAR BACK IN LESS THAN TWO FULL WEEKS IT HAS OCCURRED AT LEAST 12 TIMES ON DIFFERENT ROADS (OPEN HIGHWAY, PLACES WITH NO CARS OR TREES, AT NIGHT OR DAY IT DOESN'T MATTER). I AM NOW AWAITING ANOTHER CALL BACK ABOUT GETTING THIS ISSUE FIXED. OH AND THERE WAS THAT TIME THAT MY BACKUP CAMERA STOPPED WORKING COMPLETELY, CAN'T FORGET THAT. OVERALL, INCREDIBLY UPSET ABOUT HOW MUCH WE SPENT ON A BRAND NEW LEMON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351218August 25, 2020
POWER TRAIN
THE TRANSMISSION HAS SUBTLE BUT CONCERNING JERKING BETWEEN 10-30MPH, ESPECIALLY WHILE ACCELERATING. THIS CAN BE GETTING ON THE FREEWAY, DRIVING STRAIGHT DOWN THE STREET OR GOING UP HILLS. I NOTICED IT IS WORSE WHEN GOING UP A SLOPED SURFACE. UPON HAVING A TRANSMISSION SPECIALIST DISMANTLE AND ANALYZE, I WAS INFORMED THE TORQUE CONVERTER AND OTHER ELEMENTS OF THE TRANS WERE FAILING AND FALLING APART. AT UNUSUALLY LOW MILEAGE, THE TRANSMISSION WAS HEATING UP VERY HIGH BECAUSE OF THE ISSUE, DARKENING THE FLUID AND CARRYING ELEMENTS OF THE FAILING CONVERTER ETC INTO OTHER PARTS OF THE TRANSMISSION. THIS REQUIRES A FULL TRANS REBUILD WHICH COSTS RANGE FROM 4-7K DEPENDING ON WHERE YOU TAKE IT. THIS IS AN ISSUE THAT A BASIC MECHANIC MAY MISS, BUT OWNERS WILL NOTICE FOR THIS YEAR/MODEL OVER THE LONG TERM. POTENTIAL DANGERS REPORTED ARE VERY CONCERNING, SO WE CHOSE TO HAVE THE TRANS FULLY REBUILT FOR THE SAFETY OF OUR FAMILY. BASED OFF MY RESEARCH, HUNDREDS OF OTHER COMPLAINTS EXIST ONLINE FOR THIS YEAR/MODEL DESCRIBING THE SAME EXACT EXPERIENCE. HONDA SHOULD BE RECALLING THEIR TRANSMISSION FOR THE 2016 HONDA PILOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351221August 25, 2020
ELECTRICAL SYSTEM
CRACKLING AND POPPING AROUND THE DASH AREA OCCURS WHILE VEHICLE IS STATIONARY OR IN MOTION. THE INFOTAINMENT SYSTEM WILL BLIP OR COMPLETELY GO OUT. WHILE DRIVING THE WHOLE DISPLAY PANEL HAS BLACKED OUT. I HAD TO PULL OVER, TURN THE CAR OFF FOR ABOUT 15 MIN BEFORE THE DISPLAYS CAME BACK ON. ALSO WHILE IN MOTION, THE BACK UP CAMERA WILL BLACK OUT. PROBABLY THE WORST ISSUE IS THAT RANDOMLY, ON THE FREEWAY OR IN TOWN, THE CRASH SENSOR DETECTS SOMETHING THAT ISN'T THERE AND THE "BRAKE" WARNING FLASHES AT ME. THE CAR HAS EVEN BRAKED FOR ME, WHICH THANKFULLY HAPPENED IN TOWN WHILE NOT AT A HIGH SPEED. THESE ELECTRICAL ISSUES STARTED WITH LESS THAN 3000 MILES ON THE CAR. THE FIRST TRIP TO THE DEALERSHIP FOR REPAIR, THEY SAID IT WAS CRIMPED WIRING BY THE FACTORY. THE "REPAIR" LASTED LESS THAN 2 WEEKS. THREE MONTHS LATER, TWO DIFFERENT DEALERSHIPS, 3 TIMES IN THE SHOP, AND THE PROBLEM STILL HAS NOT/CAN NOT BE FIXED. THE DEALERSHIP IS NOW TELLING ME THEY HAVE A TSB FOR THE POPPING/CRACKLING BUT THE PARTS ARE BACK ORDERED. WE'LL SEE. VERY DISAPPOINTED WITH HONDA ON THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350374August 20, 2020
ELECTRICAL SYSTEM
MAIN DASHBOARD DISPLAY GOES DARK, ALONG WITH INFOTAINMENT SYSTEM. CRACKS AND POPS HEARD FROM THE SPEAKERS. HANDS FREE STOPS WORKING. WE'VE REPORTED THIS TO THE DEALER AND HAD THE CAR LOOKED AT ON MULTIPLE OCCASIONS. THIS WEEK A SOFTWARE UPDATE WAS APPLIED THAT SEEMED TO MAKE THE PROBLEM WORSE. WITH MAIN GAUGES AND HANDS-FREE NOT WORKING THE VEHICLE IS NOT EASILY OR SAFELY DRIVEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350496August 20, 2020
ELECTRICAL SYSTEM
VEHICLE IS NOT STARTING ON FIRST ATTEMPT. SEVERAL TIMES THE PUSH START BUTTON NEEDS TO BE PRESSED BEFORE IT DOES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349452August 19, 2020
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2020 HONDA PILOT. CONSUMER WRITES IN REGARDS TO ELECTRONIC SPARKING FROM DASH DISPLAY. *LD THE CONSUMER STATED A NOISE COULD BE HEARD COMING FROM BEHIND THE DASH. THE SPARKING AND GROUNDING BLANKS OUT THE INSTRUMENT PANEL AND DASH DISPLAY. THE DEALER WAS MADE AWARE OF THE FAILURE AND ADVISED THERE WAS NO KNOWN FIX. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350012August 18, 2020
VISIBILITY/WIPER, UNKNOWN OR OTHER
WHEN I WAS BACKING MY CAR, I SAW A WHITE CAR APPROACHING FROM MY REAR END CAMERA BUT THERE WAS NO SOUND OR WARNING SOUND AS USUAL. I STOPPED MY CAR UNTIL THE CAR PASSED BY. THEN I STARTED BACKING SLOWLY WITHOUT SEEING ANY CAR MOVING OR APPROACHING. SUDDENLY I SAW AN OLD DARK GREEN HONDA CRV CAR ON MY REAR BACK CAMERA CAME FROM NOWHERE WITH HIGH SPEED AND NO WARNING OR SOUND. I PRESSED MY BRAKE IMMEDIATELY. I DID NOT FEEL ANY PULSE OR COLLISION. WHEN I DROVE HOME AND FOUND A SMALL DAMAGE ON MY CAR REAR BUMPER. I FILED AN ACCIDENT REPORT M0153386 IN WASHINGTON STATE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11350074August 18, 2020
ELECTRICAL SYSTEM, ENGINE
VEHICLE STALLS AND SHUTS DOWN WHEN START/STOP SYSTEM IS ENGAGED. WHEN STOPPED IN THE CENTER OF THE ROAD TO MAKE A LEFT TURN, THE VEHICLE REFUSED TO START THE ENGINE AGAIN, STALLED COMPLETELY, HAVING TO TURN IT OFF AND ON. TURNING IT OFF IS WAS NOT EASY AS THE START BUTTON WAS NOT WORKING. IT LEFT ME IN A VERY PRECARIOUS SITUATION WITH INCOMING TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349800August 17, 2020
UNKNOWN OR OTHER
ENGINE LIGHT STAYS ON AND SAYS EMISSIONS SYSTEM PROBLEM. KEYLESS START SYSTEM PROBLEM. EVERYTHING WORKS AND RUNS FINE BUT THESE LIGHTS SAY ON MY DASH. THEREFORE IT IS AN ISSUE FOR ME TO RENEW MY INSPECTION STICKER. I DON'T FEEL LIKE THERE IS ANYTHING WRONG WITH MY VEHICLE OTHER THAN THESE LIGHTS STAYING ON. I HAVE BEEN DRIVING MY CAR LIKE THIS FOR OVER A YEAR NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349837August 17, 2020
SUSPENSION
THE BOLTS/ BUSHINGS THAT ATTACH THE LOWER LEFT AND RIGHT FRONT DAMPER BRACKET TO THE FRONT SUSPENSION AND THE SPINDLE NUTS ON THE PILOT ARE LOOSE AND VEHICLE MAKES NOISE NOW AND STEERING IS OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349919August 17, 2020
POWER TRAIN
I NOTICED THE CAR STARTED JERKING BETWEEN 30-50 MPH. THE RPM'S WOULD ALSO PULSE AT THE SAME TIME. I TOOK IT TO THE DEALER AND OF COURSE THE WARRANTY WAS OUT. THEY 'RECOMMEND A TRANSMISSION FLUID FLUSH AND THE INTAKE NEEDED CLEANING.' SUPPOSEDLY THE INTAKE IS DIGITAL AND IT AFFECTS THE TRANSMISSION. THEY FOUND THE TRANSMISSION OIL WAS BURNT DUE TO HIGH TRANSMISSION TEMP. ALL OF THIS WAS DONE ON MARCH 10 2020. AUGUST 17 2020 I TOOK IT BACK TO HONDA WITH WORSE PROBLEMS WITH THE TRANSMISSION. THIS TIME WHEN I WOULD PUT THE CAR IN REVERSE IT WOULD JERK INTO GEAR. MY WIFE SAYS WHILE DRIVING IT JERKS HARD AT RANDOM TIMES. THIS TIME THEY RECOMMEND ANOTHER TRANSMISSION FLUSH BECAUSE 1/3 OF THE OIL WAS STILL BAD. APPARENTLY AFTER READING ON THIS SITE, THIS IS AN ISSUE WITH THE 2016 HONDA PILOT TRANSMISSIONS. IS IT GOING TO TAKE A COUPLE OF DEATHS BEFORE HONDA ACCEPTS RESPONSIBILITY THAT THE TRANSMISSION IS FAULTY?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349664August 16, 2020
UNKNOWN OR OTHER
COMPLAINT - HONDA NO LONGER PROVIDES A MAINTENANCE SCHEDULE FOR THE VEHICLES. IT INSTEAD RELIES ON A MAINTENANCE MINDER SYSTEM. I CHANGE MY OIL MORE FREQUENTLY THAN THE RECOMMENDED 7500 MILES, WHICH MEANS THAT THE MAINTENANCE MINDER NO LONGER WORKS, AS IT IS THROWN OFF BY THE MORE FREQUENT OIL CHANGES, AS WELL AS BY MY LOW MILEAGE. I HAVE HAD MY VEHICLE 5.5 YEARS, AND RECEIVED ONLY ONE MAINTENANCE CODE DURING THAT TIME PERIOD - WHILE I HAVE HAD TO CHANGE VARIOUS FLUIDS DURING THAT SAME TIME PERIOD TO BE ON THE SAFE SIDE AND IN AN EFFORT TO ENSURE PROPER MAINTENANCE OF THE VEHICLE. I BELIEVE MANUFACTURERS SHOULD BE REQUIRED TO CONTINUE TO PROVIDE A MAINTENANCE SCHEDULE FOR THEIR VEHICLES. IF I WERE TO RELY SOLELY ON THE MAINTENANCE MINDER, I FEAR THAT NECESSARY MAINTENANCE WOULD NOT BE PERFORMED. AND NO, I DO NOT USE A DEALERSHIP TO PERFORM MY MAINTENANCE - I USE AN INDEPENDENT SHOP. THIS LACK OF A MAINTENANCE SCHEDULE INCREASES THE RISK FOR IMPROPER MAINTENANCE AND POSES A POTENTIAL SAFETY HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349667August 16, 2020
STRUCTURE:BODY
PAINT IS PEELING OFF IN SHEETS ON THE ROOF ABOVE THE WINDSHIELD. THERE WAS NO DAMAGE CAUSING THIS AND THE PAINT IS WHITE PEARL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349675August 16, 2020
ELECTRICAL SYSTEM
THE AUTO IDLE DOESN'T ALWAYS RE ENGAGE WHEN AT A STOP LIGHT. VERY SCARY. WORRIED ABOUT BEING HIT FROM BEHIND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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