Honda Pilot Complaints

9,418 consumer complaints on file.

#11404443March 23, 2021
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
I GOT A WARNING ON MY DASHBOARD SAYS "EMISSIONS SYSTEM PROBLEM" MY VEHICLE HAS ONLY 58K MILES ON IT. I CHECKED THE RECALL BUT IS NOT THERE. I CHAT ONE OF THE AGENT "RENEE' TOLD ME TO FILE COMPLAINT IF I WANT. IS MY VEHICLE STILL UNDER WARRANTY FOR THIS ISSUE? THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404563March 23, 2021
UNKNOWN OR OTHER
WHEN USING THE HANDSFREE BLUETOOTH FUNCTION, THE RECIPIENT CANNOT HEAR WHAT WAS SPOKEN AS IT MAKES BOISTEROUS/ STATIC NOISE. THIS IS EVEN SEVERE WHEN THE HEATER FAN IS ON. BOTH IOS AND ANDROID PHONES OBSERVE THE SAME RESULTS. MY LOCAL HONDA DEALER SAYS IT IS THE CHARACTERISTIC OF THIS MODEL, AND THIS IS NOT ACCEPTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404268March 22, 2021
ENGINE
WHILE STOPPED AT AN INTERSECTION WITH THE BRAKE PEDAL DEPRESSED AND THE AIRCONDITIONING ON, THE ENGINE WENT INTO IDLE/FUEL SAVING SHUT DOWN MODE AS EXPECTED. WHEN THE BRAKE PEDAL WAS RELEASED AND THE ACCELERATOR PRESSED TO MOVE FORWARD AGAIN, THE ENGINE STALLED OUT AND NUMEROUS DASH WARNING LIGHTS ILLUMINATED. I PUT THE CAR IN THE PARK AND WAS ABLE TO RESTART THE CAR, BUT ONLY AFTER SEVERAL ATTEMPTS. FORTUNATELY I WAS IN MY NEIGHBORHOOD AND NOT AT A BUSY INTERSECTION IN HEAVY TRAFFIC. THIS IS THE FIRST OCCURRENCE I'VE HAD. I HAVE NO IDEA WHY THE PROBLEM OCCURS OTHER THAN THE IDLE SWITCH, IF THERE IS SUCH A THING, IS FAILING. I BOUGHT THE CAR NEW IN VA, DEC 2017 AND IT HAS ONLY 18000 MILES, NOW IN FL. I'VE JUST READ NUMEROUS OTHER COMPLAINTS RELATING THE SAME OR SIMILAR SITUATIONS. MANY PEOPLE REPORT THE SITUATION WORSENS WITH TIME AND MOST HAVE HAD NO RESOLUTION FROM THEIR HONDA DEALERSHIPS. ISN'T IT TIME FOR HONDA TO BE TOLD TO FIX THIS PROBLEM BEFORE SOMEONE HAS AN ACCIDENT OR GETS INJURED??
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404207March 22, 2021
POWER TRAIN
TRANSMISSION GRINDING GEARS SOUND AT ABOUT 45-52MPH WHEN EASING OFF THE GAS AND A SHIFT OCCURS. CAR TENDS TO LURCH WHEN THIS HAPPENS. HAPPENS JUST ABOUT ANYWHERE YOU CAN CRUISE AROUND 45-50MPH. DEALER ATTEMPTED FIX WITH HONDA USA, BUT THEY ONLY REVERSED A TRANSMISSION BRACKET AND REPLACED TRANSMISSION FLUID. NOW IT IS MUFFLED, BUT EXACTLY THE SAME OTHERWISE. THERE IS ALSO A NOTABLE METALLIC THUNK/SLAM SOUND AROUND 20-30MPH WHEN EASING OFF THE GAS AND A SHIFT OCCURS (VERY HARSH AND ABNORMAL SOUND FOR A CAR, DESPITE DEALER STATING THIS IS NORMAL FOR THIS VEHICLE) . HAPPENS ANYTIME YOU CRUISE AT 20-30. I LIVE RIGHT NEAR A STOP SIGN SO IT HAPPENS EVERY TIME I GO HOME. VIDEOS: HTTPS://WWW.AMAZON.COM/PHOTOS/SHARED/OVK5YU4ZRNAUQKKZBAFH1Q.VQC1EGWNB8AQUJEHU5GYJU/GALLERY/6HSXCULUROO5VQR-PHFJCQ HTTPS://WWW.AMAZON.COM/PHOTOS/SHARED/D_0O21IMSDWFBGC0484DZG.DGPJQDIT7UYGUZZVNDSOB9 HTTPS://WWW.AMAZON.COM/PHOTOS/SHARED/_YVXUTTRQEC_N2Z2EADIMG.NNWOEPXJEF0E6YVZG_T8OM/GALLERY/O6DCIGXOTTUD8J_P1KQRYW HTTPS://WWW.AMAZON.COM/PHOTOS/SHARED/6KB5VQKAQ5-WHAA9XSTHEA.4DG-FMY5GOF4RUHPDWMXK0/GALLERY/VRGBSFZOS3AJL-1OF9UP1W
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404202March 22, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
WE HAVE 2014 HONDA PILOT THAT HAD 68,072 MILES ON IT. MY WIFE BELIEVED THAT THE AUTOMATIC TRANSMISSION FOR THE VEHICLE WAS PLACED PARK IN OUR DRIVEWAY. ACCORDING TO THE HONDA OWNER'S MANUEL THERE IS A SAFETY FEATURE THAT PREVENTS THE IGNITION KEY FROM BEING REMOVED UNLESS THE VEHICLE IS IN PARK. THE VEHICLE ROLLED BACK INTO A TREE CAUSING OVER $3,000.00 IN PROPERTY DAMAGE. THIS EXACT SAME PROBLEM HAS OCCURRED IN THE PAST WITH THE HONDA PILOT (2003-2004) AND THE HONDA ODYSSEY (2003-2004) AND THE ACURA MDX (2003-2006) WHICH WERE THE SUBJECT OF A RECALL BY HONDA. PLEASE SEE NHTSA ACTION NUMBER PE12026. THESE RECALLED VEHICLES AS WELL AS OUR 2014 HONDA PILOT ARE EQUIPPED WITH AN AUTOMATIC TRANSMISSION. THEY HAVE A SAFETY INTERLOCK SYSTEM THAT IS SUPPOSED TO PREVENT THE IGNITION KEY FROM BEING REMOVED FROM THE IGNITION UNLESS THE TRANSMISSION IS IN THE PARK POSITION. WHEN THE TRANSMISSION IS NOT IN PARK, THE VEHICLE MAY ROLL UNEXPECTEDLY INCREASING THE RISK OF A CRASH. THIS IS EXACTLY WHAT HAPPENED TO OUR 2014 HONDA PILOT. I CONTACTED HONDA AND THEY COULD HAVE CARED LESS ABOUT THIS PROBLEM EVEN THOUGH THE SAME PRODUCT DEFECT OBVIOUSLY EXISTS AGAIN IN THE NEW MODEL HONDA VEHICLES. THIS PRODUCT DEFECT POSES A HIGH RISK OF DANGER AND HONDA SHOULD BE REQUIRED TO REMEDY THIS DEFECT. I HAVE VIDEOS THAT DOCUMENT THIS DEFECT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11404093March 21, 2021
ELECTRICAL SYSTEM, ENGINE
HONDA 2016 TOURING SHUT OFF WHEN STOPPING AT TRAFFIC LIGHT OR INTERSECTION, IT DOES NOT AUTO RESTART FROM IDLING-STOP MODE. IT TOOK COUPLE OF TRIES TO PRESS THE BREAK AND PUSH THE START BUTTON FOR THE CAR TO START. I ALSO NOTICED THE RADIO TURNED OFF AND THE CAR PUT ITSELF TO PARK. IT STARTED COUPLE MONTHS BACK, AND GETTING MORE FREQUENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403833March 19, 2021
SERVICE BRAKES
IN THE HIGHWAY THE CAR BRAKES FOR NO REASON FOR A MOMENT THAN IT RELEASE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403834March 19, 2021
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2019 HONDA PILOT. THE CONTACT STATED WHILE DRIVING 40 MPH, THE VEHICLE STABILITY ASSIST WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER OCEAN HONDA (8442 US-19, PORT RICHEY, FL 34668, (727) 312-0759) AND THE DEALER WAS MADE AWARE OF THE FAILURE. THE CONTACT CONTINUED TO EXPERIENCE THE FAILURE. THE CONTACT STATED SHORTLY AFTER, THE DVD PLAYER FAILED TO TURN OFF AND DRAINED THE BATTERY. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE BATTERY WAS REPLACED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V439000 (BACK OVER PREVENTION, ELECTRICAL SYSTEM) AND 20V440000 (ELECTRICAL SYSTEM, BACK OVER PREVENTION). THE CONTACT STATED THAT THE DEALER REPAIRED THE VEHICLE. THE CONTACT STATED THAT THE SPEEDOMETER WAS INOPERABLE. THE CONTACT PERFORMED A HARD RESET AND RECONNECTED THE BATTERY AND THE SPEEDOMETER OPERATED AS DESIGNED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403900March 19, 2021
STRUCTURE:BODY
WHEN I PURCHASED THE VEHICLE IN JUNE 2018 I NOTICED THAT THE HOOD VIBRATED EXCESSIVELY AT HIGHWAY SPEED. I BROUGHT IT TO THE ATTENTION OF THE DEALERSHIP THE DAY AFTER PURCHASE AND AGAIN AT THE FIRST OIL CHANGE. BOTH TIMES I WAS INFORMED THAT DUE TO THE LIGHTER METALS USED IN THE HOOD TO SAVE WEIGHT, THE VIBRATION WAS NORMAL. ON MARCH 5, 2021, WHILE DRIVING ON THE HIGHWAY AT ABOUT 65MPH, I NOTICED A LOUD "SLAPPING" NOISE COMING FROM UNDER THE HOOD. UPON INSPECTION, IT WAS DISCOVERED THAT THE ALUMINUM AROUND THE HOOD SIDE LATCH (METAL HOOK) MECHANISM HAD TORN ABOUT 75% OF THE WAY AROUND THE ATTACHMENT POINTS (THREE BOLTS). IN ORDER TO KEEP THE HOOD SHUT, AND FROM SEPARATING, IT HAD TO BE TAPED TO THE VEHICLE BODY. I DROVE IT TO THE DEALERSHIP IT WAS PURCHASED FROM AND ALL WHO INSPECTED IT AGREED THAT IT WAS A MANUFACTURERS' DEFECT AND A SERIOUS SAFETY ISSUE. HONDA CORPORATE REPRESENTATIVES AGREED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403972March 19, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE PUSH START BUTTON DOES NOT WORK, IT IS GIVING ME AN ERROR 'KEYLESS START SYSTEM PROBLEM'. I CHANGED THE KEY FOB'S BATTERY TO A BRAND NEW BATTERY AND IT IS NOT THE KEY FOB WITH ISSUES, IT IS THE BUTTON ITSELF. I HAVE TO KEEP PRESSING THE BREAK AND THE START BUTTON TO GET THE CAR TO START WORKING. THIS HAS BEEN HAPPENING FOR 3 MONTHS AND IT KEEPS GETTING WORSE, I HAVE TO PRESS THE START BUTTON LIKE A TOY.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11403712March 18, 2021
SERVICE BRAKES
TL* THE CONTACT OWNS A 2020 HONDA PILOT. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 1 MPH WHILE TURNING AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE LOST FUNCTIONALITY IN THE BRAKES, WHICH RESULTED IN THE CONTACT CRASHING THE VEHICLE INTO A WALL. 1 PERSON WAS INJURED (THE CONTACT) AND SUSTAINED SORENESS TO THE BODY BUT MEDICAL TREATMENT WAS NOT SOUGHT. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED AND A POLICE REPORT WAS NOT TAKEN. THE VEHICLE WAS DRIVEN TO CONTACTS RESIDENCE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11402976March 15, 2021
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
I'M WRITING TO INFORM YOU OF A SEVERE SAFETY ISSUE THAT OCCURRED WITH OUR 2020 HONDA PILOT TOURING EDITION. MY FAMILY AND I WERE DRIVING ON THE HIGHWAY AT ABOUT 70 MPH WHEN ALL OF A SUDDEN THE CAR WOULDN'T ACCELERATE AND IN FACT LOST POWER. THE ENGINE LIGHT WAS FLASHING AND WE WERE FORTUNATE TO HAVE AN EXIT RAMP CLOSE AND WE COASTED OFF ON THE EXIT RAMP LIMITED TO 5 MPH. ALL ELECTRONICS WERE ON (RADIO AND DVD), BUT THE CAR FORCED US TO A STOP. WE CALLED THE HONDA SERVICE LINE BECAUSE THIS CAR IS STILL UNDER WARRANTY. THEY INFORMED US NOT TO DRIVE THE CAR AT THIS TIME WITH THE ENGINE LIGHT ON. WE SAT IN THE CAR WITH THE ENGINE LIGHT ON AND PULLED OVER FOR APPROXIMATELY 20 MINUTES. THEY RECOMMENDED TURNING THE CAR OFF FOR 10 MINUTES, LIKE MANUAL SAID, AND THEN RESTART THE CAR TO SEE IF WE CAN DRIVE TO SAFETY. WE DID THIS AND THE ENGINE LIGHT WAS OFF AND WE WERE ABLE TO DRIVE TO A SAFE LOCATION. 100+ MILES AWAY FROM OUR HOME, WE TOOK IT TO A HONDA DEALER. THEY DID AN INSPECTION OF THE CAR AND ATTEMPTED TO READ THE SYSTEM TO FIND OUT WHY THE ENGINE LIGHT CAME ON. THEY WROTE UP A DETAILED REPORT AND SAID THAT THE ENGINE LIGHT MAY NOT HAVE BEEN ON LONG ENOUGH TO GET A READ/REPORT, BUT EVERYTHING ELSE LOOKED OK. THEY DID WRITE IN THEIR REPORT THAT THERE IS A KNOWN BULLETIN FOR A FUEL INJECTION PROBLEM. THEY SAID THEY RECOMMENDED IT, BUT THAT THE ENGINE LIGHT WOULD NEED TO BE ON LONGER TO JUSTIFY RECALL. AND LASTLY, I WANT YOU TO BE AWARE THAT THIS CAR, SINCE PURCHASING NEW, HAS BEEN IN THE SHOP OR NOT CORRECTLY WORKING FOR 4+ MONTH OF THE YEAR WE HAVE OWNED IT. THE DVD PLAYER, INFORMATION ELECTRONIC SCREEN SYSTEM BROKE AND NEEDED REPLACED. ADDITIONALLY, WE HAD LOUD CRACKING AND POPPING NOISE AND IT REQUIRED A CABLE WITH PROPER SHIELDING TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402995March 15, 2021
UNKNOWN OR OTHER
DRIVING ON 495 IN VIRGINIA NORTH TOWARD 66 NEAR ANNANDALE AT AROUND 55 TO 60 MILES PER HOUR ON THE BELTWAY, NON-TOLL PORTION, WE WERE SHOCKED TO HEAR THE SOUND OF EXPLODING GLASS FOLLOWED BY RUSHING AIR, LIKE AN OPEN WINDOW. WE LOOKED ALL AROUND THE WINDOWS TO SEE IF THERE HAD BEEN SOME SORT OF IMPACT, BUT ALL WINDOWS INCLUDING WINDSHIELD WERE INTACT AND FREE OF DAMAGE. I REALIZED FROM THE WHOOSHING SOUND THAT IT WAS COMING FROM THE SUNROOF. THE INTERIOR SHADE WAS CLOSED AT THE TIME, BUT WHEN I WAS ABLE TO SAFELY STOP THE CAR, I REALIZED THAT THE GLASS HAD EXPLODED UPWARDS. SOME SMALL SHARDS WERE STILL INSIDE THE SHADE AS IN THE PICTURE, BUT MOST APPEARED TO HAVE SHOT UPWARD AND BACK ONTO THE HIGHWAY. APART FROM THE SUNROOF, THERE WERE NO SIGNS OF ANY DAMAGE OR IMPACT, AND AT THE TIME THAT THE EXPLOSION OCCURRED, WE LOOKED ALL AROUND TO TRY AND FIND ANY POTENTIAL SOURCE OF IMPACT IN CASE SOMETHING HAD FLOWN UP FROM THE ROAD OR FALLEN FROM ABOVE, BUT THERE WAS NONE (NO DEBRIS ANYWHERE NEARBY ON THE ROAD, NO OVERPASSES NEARBY, ETC.).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402871March 14, 2021
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
IT HAPPENED TO MYSELF W/ MY CHILD IN MY CAR & THEN MY SPOUSE DRIVING MY CAR ALONE. HOWEVER THE SAME PROBLEM IS KNOWN TO HONDA BUT UNTIL SOMEONE IS KILLED, THEY ARE REFUSING TO ACKNOWLEDGE, THE CAMSHAFT SHUTTING OFF ALL CONTROLS WHILE DRIVING ON A HIGHWAY IS COMPLETELY DANGEROUS. AS AN EXPERIENCED DRIVER, I WAS ABLE TO AVOID A COLLUSION ON A MAJOR HIGHWAY SURROUNDED BY TRACTOR TRAILERS GOING 65MPH. ALTHOUGH THE HONDA DEALER HAS REPLACED THE CAMSHAFT TWICE ON MY 2016 HONDA PILOT WITH LESS THAN 46,000, I AM FEARFUL THIS WILL HAPPEN AGAIN. WE ARE LEFT WITH A BALANCE TO PAY OFF, THE SAFETY OF OUR FAMILY WHILE DRIVING THIS UNSAFE VEHICLE AND JUST CUT OUT LOSSES. HOWEVER, THIS WILL NOT SOLVE THE PROBLEM FOR THOSE WHO CANNOT AFFORD TO PURCHASE ANOTHER VEHICLE. I HAD A 2006 HONDA PILOT WITH VERY LITTLE PROBLEMS FOR 10 YEARS, 95K MILES ON IT. IT WAS WHY I PURCHASED ANOTHER HONDA PILOT. HOWEVER, I SPENT A LOT MORE MONEY. THIS 2016 PILOT WAS $30K WITH THE $10K TRADE IN. WE MAINTAIN ALL OUR VEHICLES AS WELL AS GARAGE KEEP THEM TO PROTECT THEM FROM THE HARSH PA WINTER ELEMENTS. AS A DRIVER FOR OVER 32 YEARS AND ZERO ACCIDENTS, I DO NOT WANT TO BE THE CAUSE OF A SERIOUS ACCIDENT BECAUSE HONDA IS NEGLECTING TO ACKNOWLEDGE THIS NEW GERMAN MADE ENGINE AS WELL AS THE TRANSMISSION IS A SIGNIFICANT PROBLEM. THERE HAVE BEEN OTHER PROBLEMS LIKE THIS ONE THAT BEGAN ONE YR AFTER PURCHASE I BROUGHT TO IMMEDIATE ATTENTION OF THE DEALER. I AM SURE THEY REPORT THESE FINDINGS TO THE MANUFACTURE AS WELL. THE REMOTE KEY STOPPED WORKING, SEVERAL INTERIOR OUTLETS FOR CHARGING HAS STOPPED WORKING, A DOME LIGHT DOESN'T WORK, THE GARAGE DOOR OPENER CAN'T BE PROGRAMMED ANYMORE AND OTHER FEATURES ARE NO LONGER WORKING. IT IS A DANGEROUS CAR TO DRIVE WITH THE RISK OF STARTING ON FIRE AS WELL AS STOPPING ABRUPTLY LIKE IT DID FOR ME IN 2018 AND 2021 FOR MY HUSBAND. VINART LV HONDA EMMAUS, PA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402786March 13, 2021
ELECTRICAL SYSTEM
TWO MAIN PROBLEMS: 1) VEHICLE WON'T START AND DISPLAYS "KEYLESS START SYSTEM ERROR". HONDA ISSUED A RECALL RELATED TO THIS ISSUE AND LOCAL DEALERSHIP REPLACED ENGINE START/STOP SWITCH ASSEMBLY. PROBLEM AND ERROR MESSAGE RETURNED AGAIN 3 DAYS LATER. ON RETURN TRIP TO THE DEALERSHIP, THEY TRIED TO BLAME IT ON A WEAK (5 MONTH OLD) BATTERY. (I TESTED BATTERY AT 3 DIFFERENT AUTO PARTS STORES AFTER TRIP TO DEALERSHIP; BATTERY TESTS AS GOOD AS NEW). COUNTLESS COMPLAINTS REGARDING THIS ISSUE ON INTERNET MESSAGE BOARDS, OWNERS' MESSAGE BOARDS AND HONDA SERVICE BULLETIN (20-117) HAS BEEN ISSUED. CHANGING THE START/STOP SWITCH DOESN'T APPEAR TO SOLVE THE PROBLEM IN ALL VEHICLES. 2) PROBLEM WITH ENGINE NOT AUTO RE-STARTING AFTER GOING INTO AN AUTO IDLE STOP. HAS HAPPENED MULTIPLE TIMES WITH MY VEHICLE, INCLUDING TWICE WHILE ATTEMPTING TO NAVIGATE THROUGH AN INTERSECTION DURING START AND STOP TRAFFIC. HIGHLY UNSAFE SITUATION. I'M NOT AWARE OF ANY RECALLS ON THIS ISSUE, BUT NUMEROUS HONDA TECHNICAL RESEARCH & SUPPORT GROUP 'DEALERSHIP ONLY' MESSAGES HAVE BEEN ISSUED REGARDING THIS PROBLEM. TESTING AT THE LOCAL DEALERSHIP COULDN'T LOCATE ANY PROBLEMS. I TURN OFF THE AUTO IDLE STOP FEATURE IMMEDIATELY WHEN USING THE VEHICLE TO KEEP FROM GETTING STUCK IN TRAFFIC AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11400303March 11, 2021
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2018 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY SHIFTED INTO PARK. AN UNKNOWN DEALER WAS CONTACTED AND INFORMED THE CONTACT THAT AS A SAFETY FEATURE IN THE VEHICLE, DEBRIS MAY CAUSE THE FEATURE TO ACTIVATE INDEPENDENTLY. THE CONTACT THEY BOUGHT A SPECIAL VACUUM TO CONSISTENTLY AND CONSTANTLY REMOVE DEBRIS FROM THE AREA HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 30,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402513March 11, 2021
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: BLIND SPOT DETECTION
PILOT WAS PARKED AND WHEN I WENT TO GET IN IT TO LEAVE, I NOTICED THE REAR WINDOW LOOKED WEIRD. WALKED AROUND BACK AND THE BACK GLASS HAD JUST EXPLODED. GLASS WAS BULGING WITH A LARGE MISSING PIECE. IT WAS CRACKED ALL THE WAY THRU AND ON THE PASSENGER SIDE WAS A BIG PIECE MISSING WHERE A REAR DEFROSTER MODULE WOULD BE LOCATED. THE GLASS WAS STILL CREAKING WHEN I REALIZED THIS HAPPENED. IT WAS NOT CAUSED BY SOMETHING HITTING IT AS THERE WAS NOT GLASS IN THE INSIDE. I THINK IT WAS CAUSED BY THE REAR DEFROST WHICH WAS NOT ON AT THE TIME. GLAD IT DID NOT HAPPEN WHEN I WAS DRIVING. JUST HAPPENED, BUT IF I KNOW HONDA, THEY WILL NOT STAND BEHIND THEIR VEHICLES. "NOT OUR FAULT".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11400245March 10, 2021
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
TWICE IN THE LAST WEEK MY HONDA PILOT HAS SHUT OFF WHEN AUTO-IDLING AT A STOP LIGHT. THE CAR SHOULD REMAIN IN DRIVE BUT WHEN I LOOKED DOWN IT HAD SHIFTED TO NEUTRAL. THE FIRST MESSAGE ON THE DASH BRIEFLY FLASHED 'CRASH MITIGATION PROBLEM' AND THEN INSTRUCTED ME TO PUT THE CAR IN PARK AND PUSH THE ENGINE START BUTTON. AFTER THIS INCIDENT, I TURNED OFF THE CRASH MITIGATION SYSTEM. A COUPLE DAYS LATER (TODAY), THE SAME THING HAPPENED. NO CRASH MITIGATION SYSTEM FLASH BUT INSTRUCTIONS TO PUT THE CAR IN PARK AND PRESS THEN ENGINE START BUTTON. BOTH TIMES THE ENGINE WAS ON AND IN DRIVE. AUTO IDLING WAS ENABLED. I HAVE ONLY OWNED THIS CAR FOR TWO MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399913March 9, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE INFOTAINMENT UNIT IS CONSISTENTLY SHUTTING DOWN. THIS INCLUDES THE NAVIGATION, TV, RADIO AND BACKUP CAMERA. THIS HAPPENS WHILE VEHICLE IS IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11400062March 9, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
FEW MINUTES AFTER MY WIFE GOT HOME THE CAR ALARM BEGAN BEEPING AND THERE WAS A FIRE COMING FROM THE ENGINE OF THE CAR. WE CALLED 911 AND THE FIRE KEPT GETTING BIGGER. ONCE THE FIRE DEPARTMENT ARRIVED AND PUT OUT THE FIRE WE SAW A HUGE DAMAGE ON THE CAR. WE DON'T KNOW HOW THE FIRE COULD HAVE STARTED WHILE THE ENGINE WAS OFF . WE ARE CONCERNED ABOUT THE SAFETY OF THIS COMPANY'S CAR.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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