Honda Pilot Complaints

9,418 consumer complaints on file.

#11407685April 16, 2021
ELECTRICAL SYSTEM
2019 HONDA PILOT. CONSUMER WRITES REGARDING NHTSA SAFETY RECALL 20V-440. *LD THE CONSUMER STATED HE WAS NOT SENT NOTIFICATION OF THE RECALL. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408254April 15, 2021
SERVICE BRAKES, ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2008 HONDA PILOT. THE CONTACT STATED WHILE APPROACHING A STOP SIGN AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE INADVERTENTLY ACCELERATED. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED HE SHIFTED GEARS TO NEUTRAL AND CONTINUED TO DEPRESS ON THE BRAKE PEDAL AND THE VEHICLE BEGAN TO SHAKE FORCEFUL UNTIL THE VEHICLE STOPPED. THE CONTACT STATED HE WAS ABLE TO DRIVE TO HIS RESIDENCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT CALLED BIANCHI HONDA (8430 PEACH ST, ERIE, PA 16509, (814) 868-9678) AND THE DEALER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 179,942.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408277April 15, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
MY 2017 HONDA PILOT ELITE IS EQUIPPED WITH THE AUTO START/STOP "FEATURE". THIS FEATURE CAN BE DISABLED, BUT NOT PERMANENTLY - YOU HAVE TO REMEMBER TO TURN IT OFF EVERY TIME YOU START THE CAR. SEVERAL TIMES OVER THE LAST FEW MONTHS MY CAR HAS TOTALLY DIED WHEN I'M AT STOP LIGHTS OR INTERSECTIONS. THE AUTO START/STOP FEATURE ENGAGES AND SHUTS THE ENGINE OFF, BUT WHEN I TAKE MY FOOT OFF THE BRAKE THE ENGINE SPUTTERS AND DIES, AND THE CAR MOVES TO NEUTRAL. I'VE FIGURED OUT AT THIS POINT THAT I NEED TO SHIFT TO PARK, AND THEN PUSH THE START BUTTON, BUT SOMETIMES IT TAKES SEVERAL TRIES TO START. THE LAST TIME THIS HAPPENED I WAS IN THE MIDDLE OF THE BUSIEST INTERSECTION IN TOWN WITH CARS WHIZZING AROUND ME. IT WAS ABSOLUTELY TERRIFYING. TODAY I TOOK THE CAR TO THE HONDA DEALER AND THEY SAID THAT THEY COULDN'T RECREATE IT (IT DOESN'T HAPPEN EVERY TIME) AND THERE'S NO ERROR CODE SO "AT THIS POINT" THERE'S NOTHING THEY CAN DO. THEY SAID THEY'D NOT HEARD OF THIS ISSUE BEFORE, BUT A QUICK GOOGLE SEARCH TURNED UP MANY FORUMS ON WHICH PEOPLE ARE RAISING THIS VERY DANGEROUS, POTENTIALLY DEADLY ISSUE. HERE'S A SAMPLE: HTTPS://WWW.PILOTEERS.ORG/THREADS/ELITE-SHUTS-OFF-AT-STOP-LIGHT.157005/ HTTPS://WWW.CARPROBLEMZOO.COM/HONDA/PILOT/ENGINE-SHUT-OFF-WITHOUT-WARNING-PROBLEMS.PHP HTTPS://COMMUNITY.CARTALK.COM/T/2017-HONDA-PILOT-STALLING-AT-INTERSECTIONS/161704 HTTPS://WWW.CARCOMPLAINTS.COM/HONDA/PILOT/2016/ENGINE/ENGINE.SHTML HTTPS://WWW.VEHIE.COM/COMPLAINTS/HONDA?VEHIE_MODEL=PILOT I'M NOW LOOKING AT TRADING THIS CAR IN FOR A VEHICLE THAT DOESN'T HAVE THIS "FEATURE" BUT AM WORRIED ABOUT THE FAMILY THAT PURCHASES THE CAR - IT'S NOT FAIR TO THEM. PLEASE MAKE HONDA RECALL THE VEHICLES WITH THIS "FEATURE" AND LET US DISABLE THE FEATURE PERMANENTLY, RATHER THAN EVERY TIME WE START THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407827April 13, 2021
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
VEHICLE WILL NOT RESTART AFTER ENGINE AUTO IDLE ENGAGES. WHEN LIFTING FOOT OFF THE BRAKE TO BEGIN DRIVING CAR WILL NOT RESTART AND SAYS YOU MUST GO INTO PARK AND PRESS BRAKE. RADIO AND LIGHTS ARE STILL ON. EVEN AFTER SHIFTING INTO PARK AND PRESSING BRAKE IT WILL NOT START. AFTER REMOVING FOOT FROM BRAKE AND PRESSING STOP CAR WILL COMPLETELY TURN OFF. WE CAN THEN PRESS START AND CAR WILL USUALLY START WITHIN THREE OR FOUR TRIES. THIS HAS HAPPENED ABOUT 10 TIMES, WITH THE LAST BEING IN THE CENTER LANE OF A MAJOR FREEWAY. TRAFFIC CAME TO A STOP AND WHEN WE STARTED GOING AGAIN I WAS COMPLETELY STUCK IN THE MIDDLE LANE WITH CARS GOING ALL AROUND ME. HAS ALSO HAPPENED MULTIPLE TIMES AT STOPLIGHTS AND IN DRIVE THROUGHS. I TRY AND ALWAYS DISABLE THIS FEATURE BUT FORGET SOMETIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407868April 13, 2021
ELECTRICAL SYSTEM
VEHICLE DOES NOT RE-START AND APPEARS TO HAVE AN ELECTRICAL OUTAGE (ALL LIGHTS COME ON AND THE RADIO SHUTS OFF) AFTER "IDLE OFF" FEATURE IS ACTIVATED (MEANING MY FOOT ON THE BRAKE) AT RED LIGHT OR STOP SIGN. I HAVE TO PUT THE VEHICLE IN PARK AND TAKES 2-3 TRIES TO RE-START BY PUSHING THE START BUTTON. SO VERY DANGEROUS WHEN I'M AT A BUSY INTERSECTION, AND ESPECIALLY WITH KIDS IN THE CAR AND I CAN NOT MOVE. THIS ISSUE HAPPENS ALMOST ALL OF THE TIME. I HAD TO TURN OFF THIS FEATURE FOR SAFETY REASONS OR RISK BEING IN AN ACCIDENT. TWO YEARS AGO I HAD A HONDA DEALERSHIP LOOK AT IT AND THEY SAID THEY DIDN'T FIND AN ISSUE. I CHOSE THE MOST RECENT DATE OF OCCURRENCE (YESTERDAY) FOR THIS FORM BUT IT HAS BEEN HAPPENING FOR 4 YEARS. I CURRENTLY HAVE 45,000 MILES ON MY VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407911April 13, 2021
POWER TRAIN
THERE IS A GRINDING/VIBRATION OR "RUMBLE STRIP" SOUND AROUND 44MPH. THIS HAPPENS DURING CRUISING AND NOT NECESSARILY ACCELERATING OR DECELERATING. I TOOK IT TO THE HONDA DEALER AND A SPECIAL HONDA TECH CAME OUT AND REPORTED THAT THIS HAPPENS WHEN THE 5,000LBS TOWING PACKAGE IS INSTALLED WHICH CONTAINS A TRANSMISSION COOLER AND THE COOLER IS WHERE THE SOUND IS COMING FROM. THERE IS NO FIX. CARS, ESPECIALLY NEW CARS, SHOULD NOT GRIND, AND THERE IS NO FIX FROM HONDA AND THIS ISSUE EFFECTS ALL HONDA MAKES AND MODELS WITH THE 9 SPEED TRANSMISSION SINCE 2016 (SO THE DEALER SAID).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407916April 13, 2021
ELECTRICAL SYSTEM
KEYLESS START SYSTEM PROBLEM ERROR MESSAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407933April 13, 2021
ELECTRICAL SYSTEM, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
THE INFOTAINMENT SCREEN GOES BLACK. NO REAR CAMERA VIEW SHOWN WHEN REVERSING. VEHICLE WAS BEING DRIVEN ON A PUBLIC STREET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407539April 12, 2021
ELECTRICAL SYSTEM
SPEEDOMETER FLICKERS AND IS NOT WORKING MOST OF THE TIME. AND GOES BLACK MOST OF THE TIME IN MOTION STANDING STILL EVERYWHERE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407591April 12, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
2016 HONDA PILOT ALARM GOES OFF RANDOMLY/SPORADICALLY WHILE PARKED/LOCKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407612April 12, 2021
ENGINE
CHECK ENGINE LIGHT CAME ON WHILE DRIVING, QUICKLY FOLLOWED BY A FLASHING OIL LIGHT. PULL OVER AND TURN VEHICLE OFF. CHECK OIL AND THERE WAS PLENTY. AT THIS POINT, THE CAR WILL NOT TURN OVER. HAD IT TOWED TO THE MECHANIC. THEY MANUALLY GOT THE CAR TO START BUT THE ENGINE IS KNOCKING AND THERE IS ZERO OIL PRESSURE. ENGINE IS NOW NEEDING TO BE REPLACED. VEHICLE HAS 105K MILES ON IT. RECENTLY HAD THE WATER PUMP AND TIMING BELT REPLACED AT 103K MILES. REGULAR OIL CHANGES AND MAINTENANCE HAVE BEEN COMPLETED SINCE IT WAS PURCHASED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407811April 12, 2021
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
WHILE AT A RED LIGHT, THE AUTO IDLE ENGINE FEATURE COMPLETELY STALLS THE VEHICLE. THIS HAS HAPPENED MORE TIMES THAT I CAN COUNT AT THIS POINT. BASICALLY, IF I LEAVE THE FEATURE ON, AT SOME POINT IN ROUTE, IT WILL STALL. OF COURSE, I HAVE BROUGHT IT IN SEVERAL TIMES TO THE DEALERSHIP TO BE TOLD THAT NOTHING IS WRONG WITH THE VEHICLE AND THE COMPUTER DOESN'T REGISTER/READ ANY KIND OF CODE OR ERROR. WHEN THE BRAKE PEDAL IS COMPLETELY DEPRESSED, THE VEHICLE SHUTS DOWN, RADIO, LIGHTS EVERYTHING. WHEN THE BRAKE IS RELEASED, IT SEEMS TO TRY TO FIRE UP, BUT STALLS INSTEAD. LIGHTS ARE PROJECTED ONTO THE DASH SAYING "TO START ENGINE: BRAKE + PEDAL". THIS DOES NOT IMMEDIATELY START THE CAR. IT TAKES SEVERAL TRIES AND LATELY I HAVE FOUND THAT I HAVE TO KEEP MY FOOT OFF OF THE PEDAL AND HIT THE START BUTTON TO TURN "OFF" THE VEHICLE (EVEN THOUGH IT IS ALREADY STALLED). THEN, I CAN START IT. I AM ALWAYS IN A BUSY INTERSECTION AT A RED LIGHT WHEN THIS OCCURS WHICH IS FRIGHTENING. IT HAS TAKEN UP TO TWO MINUTES TO GET IT RESTARTED AND LIGHTS HAVE TURNED GREEN, HORNS HAVE BEEN BLASTED AND I HAVE BEEN SWERVED AROUND BY ONCOMING (BEHIND) VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407417April 10, 2021
SEATS
I WAS MADE AWARE OF AN URGENT SAFETY RECALL THAT THE DRIVER & FRONT PASSENGER SEATS WERE ASSEMBLED WITH IMPROPERLY MANUFACTURERED RIVITS USED TO SECURE THE SLIDE RAIL FRAME TO THE VEHICLE FLOOR. I SCHEDULED AN APPT FOR THE RECALL ON 3/02/19 @ HUNTINGTON HONDA. I WAS TOLD THEY HAD THE PARTS & WOULD DO THE RECALL WHEN I BROUGJT MY CAR FOR THE APPT. THEY DID NOT DO THE WORK & TOLD ME THAT IS HONDA'S PROCEDURE IS THAT THEY NEVER REPAIR RECALLS ON THE 1ST APPT. THEN I MADE AN APPT AT HONDA CITY FOR THE RECALL REPAIR TO BE DONE ON 03/14/20 I MADE SURE THEY HAD THE PARTS BEFORE THE APPT.. AGAIN THE REPAIR WAS NOT DONE AND I WAS TOLD THEY NEVER REPAIR IT THE 1ST TIME THEY SEE IT. I SCHEDULED THE NEXT APPT AT HONDA CITY FOR THE RECALL REPAIR ON 09/05/20 & AGAIN IT WAS NOT DONE. I BELIEVE HONDA WILL CONTINUE WASTING MY TIME & CAUSING ME EXPENSES & LOSS OF SALARY EVERY TIME I MAKE AN APPT FOR THIS RECALL REPAIR. I DO NOT BELIEVE THEY HAVE ANY INTENTION OF EVER REPAIRING THIS RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407431April 10, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
A NOTICE HAS STARTED POPPING UP ON MY HONDA PILOT SAYING KEYLESS START SYSTEM PROBLEM. BUT MY CAR STILL STARTS. THE ERROR MESSAGE WENT AWAY FOR A FEW DAYS THEN CAME BACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407176April 9, 2021
SEAT BELTS
SEAT BELT BUCKLES COME UNDONE AFTER CLICKING THEM INTO PLACE. THEN HAVE TO REPEAT CLICKING AND SOMETIMES DO NOT EVEN KNOW IT'S NOT PROPERLY CLICKED UNTIL SEATBELT COMES UNDONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407328April 9, 2021
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
CAR WOULD NOT START AFTER GOING INTO AUTO IDLE STOP.CAR WENT INTO NEUTRAL BY ITSELF.HAD TO PUT IN PARK AND IT TOOK SEVERAL ATTEMPTS BEFORE CAR WOULD START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407317April 9, 2021
POWER TRAIN
I JUST BOUGHT MY BRAND NEW 2021 HONDA PILOT I HAD IT FOR 1 WEEK SO I DECIDED TO TAKE IT TO LAS VEGAS ON THE WAY THERE IT WAS FINE BUT ON THE WAY HOME I'M COMING DOWN I STARTED TO FEEL A JERK IN THE TRANSMISSION I DIDN'T THINK NOTHING OF IT SO I KEPT DRIVING. BUT FOR A NEW CAR IT SHOULD NOT BE DOING ANYTHING LIKE THAT AT ALL SO I TOOK IT TO HONDA DEALER AND THEY DID A MULTI INSPECTION CHECK AND SAID THEY DIDN'T FIND ANYTHING WRONG WITH IT AND EVERYTHING SHIFT FINE BUT WHEN I TOOK IT HOME A WEEK LATER IT'S HAPPENING MORE AND MORE ESPECIALLY WHEN IT'S TRAFFIC YOU WILL FEEL IT WAY MORE I JUST HOPE IT DON'T GO OUT AFTER MY 60K MILES WARRANTY RIGHT NOW IT'S ONLY 2,500 MILES AND I FEEL I GOT A LEMON I ALREADY HAVE TRANSMISSION PROBLEMS BUT IT JUST TOO NEW TO GO OUT RIGHT NOW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406685April 6, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THIS PROBLEM INVOLVES THE AUTO-IDLE STOP FEATURE OF MY VEHICLE. WHILE STOPPED IN A LONG LINE OF CARS, AND THE BRAKE PEDAL DEPRESSED, I HAD BEEN MOVING FORWARD SLOWLY IN THIS LINE. EACH TIME I TAKE MY FOOT OFF THE BRAKE PEDAL, THE ENGINE RESTARTS AUTOMATICALLY, AND I PULL FORWARD. THEN, WHEN I HIT THE BRAKE AGAIN AND STOP, THE ENGINE SHUTS OFF, BUT USUALLY GOES INTO ACCESSORY MODE. FIRST, THIS STARTED TO MALFUNCTION AND THE RADIO, ELECTRICAL SYSTEM WOULD SHUT DOWN, INCORRECTLY, THEN RESTART ONCE I TOOK MY FOOT OFF THE BRAKE. BUT THEN, ON THIS PARTICULAR SATURDAY, WHEN I TOOK MY FOOT OFF THE BRAKE ONE PARTICULAR TIME...THE CAR DID NOT RESTART. THE WHOLE CAR, ELECTRICAL SYSTEM AND EVERYTHING SHUT DOWN. I THEN TRIED TO MANUALLY RESTART THE CAR BY PUTTING THE CAR IN PARK, DEPRESSING THE BRAKE PEDAL, AND PRESSING THE START BUTTON. THE CAR JUST CLICKED, AND ALL THE LIGHTS ON THE DASH WERE FLASHING ON AND OFF. THE CAR WOULD NOT RESTART!! I TRIED OVER AND OVER, AND NOTHING! I HAD 40 + CARS BEHIND ME IN THIS LINE! EVERYONE WAS BEEPING THEIR HORN AND IMPATIENT. I THEN TRIED TO PUT THE CAR IN NEUTRAL SO I COULD TRY TO PUSH THE CAR OUT OF THE WAY AND THE LINE....BUT THE DASH WARNING MESSAGE SAID THE CAR COULD NOT BE PUT IN NEUTRAL WITHOUT THE CAR BEING STARTED!! THE CAR WAS DEAD! I COULDN'T MOVE IT, I COULDN'T TURN ON EMERGENCY FLASHERS, NOTHING! IT WAS A BAD SITUATION. I HAD TO CALL A FRIEND TO BRING JUMPER CABLES TO JUMP START THE CAR. BUT IT CLEARLY WAS NOT A BATTERY ISSUE. THE BATTERY WAS CHECKED AFTER I GOT THE CAR STARTED AGAIN...AND IT IS FULLY CHARGED! SO THIS WAS CLEARLY A PROBLEM WITH THE AUTO- IDLE STOP FEATURE!! I DID SOME ONLINE RESEARCH AND FOUND THOUSANDS OF ONLINE COMPLAINTS ABOUT THIS EXACT ISSUE! IT'S PUT MANY PEOPLE IN VERY DANGEROUS SITUATIONS. I REPORTED THIS TO HONDA USA CUSTOMER SERVICE. THIS ISSUE NEEDS TO BE ADDRESSED AND A RECALL PUT IN EFFECT!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406741April 6, 2021
POWER TRAIN, VEHICLE SPEED CONTROL
THE SUV JOLTS AND DECREASES SPEED . IT TAKES A LONG TIME TO TAKE OFF AGAIN. THE JOLTING CAN BE STRONG AND IT HAS DECREASED ON THE FREEWAY. THIS IS NOT SAFE FOR A FAMILY VEHICLE. THIS HAS HAPPENED FOR A COUPLE OF MONTHS. I WAS TOLD AT THE DEALER I JUST NEEDED A NEW BATTERY I DID CHANGE IT AND IT STILL DOES IT THEN I WAS TOLD THEY FOUND NOTHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406414April 5, 2021
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
WENT TO HOLLER HONDA DEALER TO ADDRESS THE OUTSTANDING 2 RECALLS (FUEL PUMP AND TIRES) AND WAS TOLD BY SERVICE DEPARTMENT THAT MY VEHICLE HAS NO RECALLS ACCORDING TO HONDA SYSTEM. HONDA SYSTEM NEEDS TO BE UPDATED WITH NHTSA SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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