Honda Pilot Complaints

9,418 consumer complaints on file.

#11415456May 6, 2021
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
RECURRING PROBLEM WITH IDLE STOP FEATURE CAUSING CAR ENGINE TO SHUT OFF COMPLETELY (EVEN WHEN DISABLED), RESULTING IN AN ERROR MESSAGE AND REQUIRING THE CAR TO BE TURNED OFF AND ON. THIS IS A SAFETY ISSUE WHILE DRIVING, ESPECIALLY IF IN AN INTERSECTION WHILE TURNING. HTTPS://WWW.CARPROBLEMZOO.COM/HONDA/PILOT/CAR-STALL-PROBLEMS.PHP HTTPS://WWW.PILOTEERS.ORG/THREADS/ELITE-SHUTS-OFF-AT-STOP-LIGHT.157005/PAGE-13
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415459May 6, 2021
ELECTRICAL SYSTEM, ENGINE
AFTER EXITING AN INTERSTATE HIGHWAY AND STOPPING AT A STOP SIGN, THE AUTO-STOP FEATURE ENGAGED. WHEN THE BRAKE WAS RELEASED THE ENGINE STARTED AND THE CAR MOVED FORWARD A FEW FEET THEN SHUT DOWN COMPLETELY. THERE WAS A MOMENTARY WARNING TO PUT THE CAR IN PARK, BUT IT DISAPPEARED WHEN THE ELECTRICAL SYSTEM COMPLETELY SHUT DOWN AND ALL SCREENS WENT BLANK. I PRESSED THE BRAKE PEDAL AND THE START BUTTON, BUT THE ENGINE DID NOT START. I RELEASED AND PRESSED THE BRAKE AGAIN AND THE CAR STARTED. THE TRANSMISSION WAS IN PARK AND I HAD TO PUSH THE DRIVE BUTTON SEVERAL TIMES FOR IT TO ENGAGE. LUCKILY THERE WAS NO TRAFFIC BECAUSE I WAS BLOCKING THE EXIT AND THE ROAD. AFTER THE ENGINE STARTED IT TOOK SOME TIME FOR ALL THE SYSTEMS TO POWER UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415484May 6, 2021
UNKNOWN OR OTHER
THE AUTO IGNITION SHUTOFF TURNS THE VEHICLE OFF WHEN STOPPED, SUCH AS AT A STOP SIGN OR STOP LIGHT. THE VEHICLE IS SUPPOSED TO TURN BACK ON AUTOMATICALLY WHEN THE BRAKE IS RELEASED, BUT INSTEAD THE VEHICLE DIES REQUIRING YOU TO SCRAMBLE TO PUT THE VEHICLE IN PARK AND HIT THE IGNITION BUTTON. THE AUTO IGNITION SHUTOFF MUST BE TURNED OFF MANUALLY EVERY TIME YOU USE THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415087May 4, 2021
UNKNOWN OR OTHER
SUN ROOF EXPLODED AND GLASS SHATTERED WHILE DRIVING WITH NO OTHER VEHICLES IN FRONT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415162May 4, 2021
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS
VEHICLE STATIONARY. AUTO ENGINE IDLE ENGAGED. CAR LOSSES POWER. BEEN HAPPENING FOR SEVERAL YEAR. DEALER SAYS NOTHING WRONG. NOW ON TWO OCCASIONS, CAR HAS STALLED WHEN BRAKE RELEASED TO RE-ENGAGE ENGINE. CAR GOING INTO SHOP. CAR IS STATIONARY AND BASICALLY STALLS. SOMETIMES POWER LOSS DISABLES COLLISION MITIGATION SYSTEMS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415177May 4, 2021
ELECTRICAL SYSTEM
CAR ENGINE TURNED OFF IN DRIVE THRU AND TOOK 1 MINUTE TO RESTART CAR. KEPT PRESSING START BUTTON AND CAR FINALLY STARTED. THIS IS 2ND OR 3RD TIME HAPPENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414726May 1, 2021
POWER TRAIN
1. WHEN ACCELERATING GRADUALLY ON THE 2018 HONDA PILOT TOURING AWD FROM COMPLETE STOP, THE CAR JERKS HARD AFTER THE CAR STARTS MOVING - PROBABLY FROM 1ST TO 2ND GEAR. THE CAR IS IN AUTOMATIC DRIVE MODE. 2.THE 2018 HONDA PILOT TOURING AWD TURNS OFF ENGINE UNEXPECTEDLY. WHEN SLOWING DOWN TO TRAFFIC, SOMETIMES THE CAR TURNS OFF THE ENGINE. THIS IS ESPECIALLY BAD WHEN ON A UPHILL AND IN HEAVY TRAFFIC, CAUSING PANIC. THE SUDDEN ENGINE STOPS ALSO HAPPEN OCCASIONALLY WHEN STOPPING TO SHIFT TO REVERSE INTO MY GARAGE- THIS CAUSES A DANGEROUS SITUATION AS CARS ARE COMING AND CAN GET INTO T-BONE COLLISION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414749May 1, 2021
ELECTRICAL SYSTEM, ENGINE
AUTO SHUT OFF WHEN STOPPING AT A RED LIGHT WILL NOT RESTART ENGINE. HAD ORANGE RED LIGHT ON DASH SAYING YOU MUST PUT IN PARK AND PRESS BREAK TO AND PRESS START AGAIN. ALSO RADIO WENT OFF FOR A FEW SECONDS ALSO. IT ALSO HAS BEEN HESITANT TO ACCELERATE AFTER AUTO SHUT OFF STARTS ENGINE SEVERAL TIMES JUST IN THE LAST FEW WEEKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414658April 30, 2021
UNKNOWN OR OTHER
TRANSMISSION JERKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414599April 30, 2021
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
THE AUTO SHUT OFF WHEN THE BRAKE IS FULLY DEPLOYED FAILS WHEN PRESSURE IS RELEASED AND THE CAR WILL NOT RE-ENERGIZE. LEAVING A CAR DEAD AT A LIGHT THAT JUST TURNED GREEN. REQUIRES ME TO PUT CAR IN PARK, THEN RESTART THEN PUT INTO DRIVE. THIS IS A SAFETY HAZARD. NO ERROR LIGHTS. AUTO SHOP CAN'T FIX. MUST REMEMBER TO MANUALLY SHUT OFF THE AUTO SHUT OFF EACH TIME THE CAR IS TURNED ON. NOT SAFE. I HAVE ALMOST BEEN REAR ENDED SEVERAL TIMES AS THE CAR BEHIND EXPECTED TO GO AT THE JUST THEN GREEN LIGHT. AT ONE LIGHT NO CARS WERE STOPPED BEHIND ME BUT A CAR APPROACHED A LIGHT THAT HAD BEEN GREEN DIDN'T REALIZE I WAS STOPPED WITH A FAILED ENGINE. SCARY. IT HAPPENS EVERYDAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414435April 29, 2021
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
SINCE I PURCHASED THE CAR, THE WHEELS MAKE A CRACKING NOICE WHEN TURNING AND BRAKING. TOOK IT TO THE DEALER 2-3 TIMES AND THEY TOLD ME THEY COULD NOT FIND ANYTHING THAT IT MAY JUST BE THE BRAKE PADS STICKING SOME TIMES. NOW AT 55,000 MILES THE POWER STEERING EPS AND ALL OTHER LIGHTS CAME ON LIKE A CHRISTMAS TREE. THIS HAD NOT HAPPENED IN THE PAST. I HAVE READ UP ON IT AND OTHERS HAVE HAD THE SAME PROBLEM. MY MAIN CONCERN SINCE I PURCHASED IT WAS THAT CRACKING NOISE WHEN TURNING WHEN BACKING UP OR TURNING WHEN GOING FORWARD. THIS ONLY HAPPENS ON STARTING TO DRIVE NOT AT FAST SPEEDS. NOW ALL THE LIGHTS ARE ON AND DON'T KNOW WHAT THE ISSUE IS. FROM RESEARCH IT SEEMS LIKE IT MAY BE SOMETHING WITH THE FUEL INJECTORS. MY CAR IS ALREADY PAST IT'S WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414249April 28, 2021
STRUCTURE:BODY
THE EXTERIOR PAINT STARTED PEELING BY THE SUNROOF THEN THE HOOD AND NOW BY THE BACK WINDOW. I HAVE SEEN A LOT OF 2014 HONDA PILOTS TOURING SAME AS MINE ALSO PEELING THE SAME SO THAT MEANS THERE IS SOMETHING WRONG WITH THE PAINT. ITS NOT JUST MY HONDA. I REALLY THINK THIS SHOULD BE FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414294April 28, 2021
SUSPENSION
FRONT WHEEL LOWER CONTROL ARM BUSHING LEAKING. BOTH FRONT LOWER CONTROL ARMS REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413697April 24, 2021
ELECTRICAL SYSTEM
I AM THE SECOND OWNER OF THIS VEHICLE. I PURCHASED IT CERTIFIED USED FROM GOUDY HONDA 626.576.1114 ON 11/13/2019. THE BATTERY WAS REPLACED AT TIME OF VEHICLE'S PURCHASE. I HAVE DRIVEN THE CAR LESS THAN 2000 MILES SINCE I PURCHASED IT. I HAVE EXPERIENCED THE STALLING ISSUE MULTIPLE TIMES EACH BEING PROGRESSIVELY MORE ACUTE THAN THE PREVIOUS. I FIRST REPORTED THIS TO LONG BEACH HONDA AT MY SERVICE APT ON 10/15/2020. AT THAT TIME THE ISSUE WAS A HESITATION WHEN THE AUTO IDLE WOULD ENGAGE AT A RED LIGHT, IT WOULD START AFTER A SECOND OR TWO OF DELAY. TO COPE, WE HAVE GOTTEN INTO THE HABIT OF USING THE AUTO-OFF BUTTON BELOW THE GEAR SELECTOR. HOWEVER, THE LAST TWO TIME I HAVE FILLED UP FUEL AND GOT IN TO DRIVE OFF I HAVE FORGOTTEN TO 'PUSH THE BUTTON.' TODAY I FORGOT TO PUSH THE BUTTON AND ALMOST GOT HIT BY ANOTHER CAR, WHEN MY CAR STALLED AND REFUSED TO START BACK UP. I NOTICED IN THE EMERGENCY FLASHERS WERE ACTIVATED AND THE CAR GEAR SELECTOR WENT TO NEUTRAL. THE DANGER WAS I WAS ON A DOWN HILL SLOP AND ROLLED INTO TRAFFIC AS I MISSED MY WINDOW TO PULL OUT HAD MY CAR STARTED UP PROPERLY. THE DASH DISPLAYED THE PUSH BRAKE AND PUSH START MESSAGE. THAT DID NOTHING. I HAD TO PUT THE CAR IN PARK USING THE PARK BUTTON AND THEN OPEN MY DRIVERS SIDE DOOR. AFTER I CLOSED THE DOOR THE CAR BEHAVED NORMAL AND STARTED WITHOUT ISSUE. I CONSIDER MYSELF LUCKY, THAT THE DRIVER HEADING AT MY DOOR WAS AWARE ENOUGH TO MITIGATE A MUCH WORSE TURN OF EVENTS. I WILL AGAIN REPORT THIS TO LONG BEACH HONDA WHEN THEY OPEN ON MONDAY. SEARCHING THE WEB I FOUND A NUMBER OF OTHER MODEL OWNERS HAVE EXPERIENCED SIMILAR. I WOULD LIKE TO SEE A RESOLUTION PROVIDED BY THE MANUFACTURE OF THIS VEHICLE. I WILL BE INSTALLING A DASH CAM TO TRY AND CAPTURE THIS WHEN IT HAPPENS AGAIN. ONCE THAT IS COMPLETE, I WILL HAVE A COMPLETE DOCUMENTATION OF THE CASE TO FORWARD TO COUNSEL. LEMON LAW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413488April 23, 2021
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
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
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413337April 22, 2021
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2017 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE VEHICLE SHUT-OFF WHILE DEPRESSING THE BRAKE PEDAL. THERE WERE SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE POLICE WERE CALLED TO SCENE AS MULTIPLE ATTEMPTS TO SHIFT THE VEHICLE INTO NEUTRAL OR TO RESTART THE VEHICLE FAILED. THE CONTACT WAS FINALLY ABLE TO RESTART THE VEHICLE AND RECEIVED A POLICE ESCORT TO WEST BROAD HONDA (7014 W BROAD ST, RICHMOND, VA 23294) HOWEVER, A DIAGNOSTIC TEST WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS FILED. THE FAILURE MILEAGE WAS APPROXIMATELY 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11412988April 20, 2021
TIRES, TIRES:SIDEWALL
SIDE-WALL BLEW OUT OF TIRE WHILE TRAVELING AT APPROXIMATELY 55-60MPH ON NORMAL, PAVED ROAD. NO DEBRIS WAS HIT AT THE TIME OF FAILURE AND THERE WAS NO KNOWN HISTORY OF STRIKING DEBRIS WITH THE SIDEWALL. TIRE HAD APPROXIMATELY 16,000 MILES ON IT (65,000 MILE TIRES) AND HAD BEEN ROTATED TWICE SINCE PURCHASE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413076April 20, 2021
SERVICE BRAKES, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2020 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE INTERMITTENTLY STALLED AS THE BRAKE WARNING LIGHT WOULD ILLUMINATE ON THE INSTRUMENT PANEL. EACH TIME, THE CONTACT WOULD COAST TO THE SIDE OF THE ROAD AND RESUME NORMAL DRIVING SOON AFTER FAILURE. THE CONTACT ALSO STATED THAT UPON APPROACHING A STOP LIGHT, THE BRAKE PEDAL DEPRESSED TO THE FLOORBOARD AS THE BRAKE MADE AN ABNORMAL GRINDING SOUND. THE BRAKE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT HAD TAKEN THE VEHICLE TO HONDA OF TOMBALL (22727 TX-249, TOMBALL, TX 77375) ON THREE OCCASIONS AND EACH TIME THE MECHANIC WERE UNABLE TO DUPLICATE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11412895April 19, 2021
POWER TRAIN, VEHICLE SPEED CONTROL
WHEN ACCELERATING FROM AN IDLE POSITION THERE IS A 2-3 SECOND DELAY. VERY SLOW TO BET MOVING AND VERY DANGEROUS IN HIGH VOLUME TRAFFIC. THE CAR OFTEN TIMES JERKS WHEN I AM ACCELERATING IN TO A HIGHER GEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408535April 17, 2021
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
MY 2020 PILOT HAS SEVERAL ISSUES. 1. THE DASHBOARD AND INFOTAINMENT SYSTEM BLACKOUT. IN SEPT 2020, HONDA REPLACED THE MOST MODULE AND SAID THIS WOULD FIX THE PROBLEM. SEVERAL WEEKS AGO, MY INFOTAINMENT SYSTEM AGAIN WENT BLANK (3/6/2021), I HAD NO BACK UP CAMERA OR INFORMATION. THIS FIX OBVIOUSLY DID NOT WORK. I TOOK VIDEO ON MY PHONE. I TOOK THE VEHICLE TO HONDA, THEY WOULD NOT LOOK AT MY VIDEO AND SAID THAT THEY NEEDED TO RECREATE IT (3/26/21). THEY DID NOTHING. I ALSO GOT THE FOLLOWING MESSAGE SEVERAL DAYS LATER (3/12/21), "UNFORTUNATELY, COM.HONDA.TELEPHONYSERVICE HAS STOPPED." I ALSO SHOWED THIS TO THE HONDA SERVICE CENTER, THEY SAID INTERESTING, WE HAVE NEVER SEEN THAT. THEY DID NOT WANT MY PICTURE, AND COULD NOT RECREATE, SO THEY DID NOTHING. THE CRACKLING/POPPING NOISE IS ALSO BACK AFTER IT WAS SUPPOSED TO BE FIXED, WITH THE HONDA REPAIR. THEY COULD NOT RECREATE THIS EITHER, SO THEY DID NOTHING. 2. I HAVE ISSUES WITH THE FORWARD COLLISION BRAKING, AUTO SENSING. I LIVE IN A RURAL AREA AND WHEN DRIVING ON TWO LANE ROADS, HEAD ON TO THE OTHER TRAFFIC THE VEHICLE CONSTANTLY BRAKES. WHEN DRIVING OVER TWO LANE BRIDGES, WHICH I DO OFTEN, IT BRAKES SEVERAL TIMES A TRIP TRYING TO GET OVER THE BRIDGE. THIS IS NOT SAFE. ONE TIME I WAS ON 66 IN VA (1/27/21), AT NIGHT, AN 18 WHEELER WAS COMING OFF AN EXIT RAMP, I WAS IN THE RIGHT LANE. THE VEHICLE SLAMMED ON THE BRAKES AND DROPPED MY SPEED APPROXIMATELY 20-25 MPH FOR NO REASON. THE 18 WHEELER WAS STILL ON THE EXIT RAMP. I WAS ALMOST REAR ENDED BY THE VEHICLE BEHIND ME. THE BRAKE SENSING IT TOO SENSITIVE. I HAVE TAKEN IT IN FOR THIS, THEY COULD NOT RECREATE AND TOLD ME TO TURN IT OFF. THAT IS NOT AN ANSWER. IF A VEHICLE HAS SAFETY OPTIONS, WE SHOULD BE ABLE TO USE THEM AND NOT BE TOLD TO TURN THEM OFF! THE 2020 PILOT HAS A LOT OF ISSUES THAT ARE NOT BEING FIXED. THIS VEHICLE SHOULD BE TAKEN OFF THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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