Honda Pilot Complaints

9,418 consumer complaints on file.

#11422582June 28, 2021
ENGINE
The Auto Idle Engine malfunctioned and would not allow the car to start again at an intersection. Previously, It has been stalling out and turns the electrical of the car off (radio) when engaging but this time the car would not start at all. After approximately 90 seconds I was able to turn the car back on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422584June 28, 2021
STRUCTURE:BODY
Hood flutters at highway speeds and appears that it will open and break windshield, looks as though hood is not latched causing stoppage or pull over for inspection of which the hood is latched
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422604June 28, 2021
FUEL/PROPULSION SYSTEM
The components that have failed are the fuel injectors and catalytic converter. This is according to the Honda dealerships diagnostics. Whenever I press the gas the car hesitates, shudders, shakes, and wont accelerate. This has been an ongoing issue for the past 4 years when the car was 1 year old. It has gradually become worse.My children's safety as well as my safety are put at risk every time I drive. But one example was when I was entering the highway, I tried to speed up and couldn't and almost crashed with another car because my car wasn't functioning correctly and I wasnt able to merge correctly. The dealership has confirmed the issue but wont take responsibility on fixing it. They want me to pay out of pocket. No it has not been inspected by the manufacturer, police, etc. At first there were no warning lamps, but there was a slight hesitation. Eventually, when the car started getting worse, the emissions light as well as check engine light came on. Took it it to the dealership and they got Catalytic converter P0430 error code. However, the dealership kept saying it was fuel injectors issue since it was no longer under warranty and they wanted me to pay for it. Fuel injector warranty is covered until 36k miles and I was at 60k miles.I did replace the fuel injectors with a different mechanic and that didn't fix the problem. Still drove the same. Now that I am over 100k miles on my vehicle, they are saying it's the catalytic converter because that warranty ran out at 80k miles and I would have to pay for it. I am not the only 2016 Honda Pilot owner having these issues and Honda is aware of it but wont take responsibility for it. I cannot afford to get a new car. This year model came out faulty and Honda has made bulletins regarding the issue, but wont cover the cost to fix the cars. They should be held responsible.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422535June 28, 2021
ENGINE
While idle at red light, the automatic idol activated when I press brake with consistent pressure. When I released the brake to start going forward and engage the gas pedal; all red light indicators turned on (parking brakes and shifted into Neutral) and the car fully siezed up. No power, no ability put car in park or drive. I attempted to put in Park and Start car with On/off switch but got no reaction from car . No brake function. I sat in an unresponsive vehicle at 4-way red light intersection. I activated my emergency flashers yet. I repetitively kept pushing power button in effort for car to respond and restart, eventually did and was able to drive off. Working on taking into dealership. This happened approx 1 month ago, a very similar situation occurred again today 6/27/2021 on i45 returning form Austin TX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422430June 26, 2021
UNKNOWN OR OTHER
Transmission temperature too hot Seems like every 8k miles I have this pop up. Only been serviced at Honda.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422238June 25, 2021
ENGINE
My 2017 Honda Pilot touring’s engine won’t turn on after stop while using the idle stop . The idle stop option has to be cancel in order to drive and stop with out engine getting shut off
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422225June 24, 2021
ELECTRICAL SYSTEM
Remote key start error
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422110June 24, 2021
ELECTRICAL SYSTEM
The dash crackles sometimes a little and other times it crackles constantly all across the dash. If the radio is playing, it interferes with the radio or using the Bluetooth. At first it seemed like something hit the windshield and now it's worse and crackles all the time. There was a recall on this recently but not for the 2021 Pilot. This needs to be fixed. It is quite distracting and annoying.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421992June 23, 2021
BACK OVER PREVENTION: CAMERA SYSTEM
The contact owns a 2019 Honda Pilot. The contact stated while driving at an undisclosed speed the contact noticed the rearview camera was showing a blank screen and would sporadically on its own. This disables the rearview camera and most other electronic systems in the vehicle. The contact stated the failure occurred several times. The contact took the vehicle to a local dealer where they informed the contact of a recall on the vehicle NHTSA campaign number: 20V439000 (back over prevention, electrical system) and performed the recall repair for the failure but that did not fix the failure. The contact took the vehicle to multiple dealers to have it inspected but could not diagnose the cause of the failure. The connectors and wiring are so sub-par that even the small amount of pressure on them caused by routine on-road driving is enough to cause them to disconnect the entire Infotainment system. In short, the vehicle cannot currently be repaired by any Honda dealer. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximate 12,500 when the problem initially began. The vehicle currently has 27,000 miles. The infotainment system failure violates 2 Federal Motor Vehicle Safety Standards, FMVSS numbers 101 "Control and Displays" and 111 "Rearview Mirrors". Based on the information the contact has seen and learned from various Honda dealers, The Honda Motor Company is aware of this design flaw, as it has affected thousands of their vehicles. The Honda Pilot and the Honda Odyssey are the primary vehicles affected, but multiple other vehicles have also been affected. This can be easily supported by a simple search of the Internet. This failure is extremely dangerous. It has the very real potential to cause injury and death and needs to be corrected as soon as possible.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421765June 22, 2021
EQUIPMENT:ELECTRICAL:INFOTAINMENT
my 2019 honda pilot's front panels lights goes off while driving. It includes radio screen, AC and other accessories button lights, and speedometer and other gauges. I went to dealership twice. First time they mentioned that it could be software issue and they updated the software. But that didn't resolve the issue and I had the same problem. Honda knew this fault in many other vehicle and they sent out a notice to get changed the MOST cord. Got changed it on May 29, but again it happened on June 21. This issue happens when I drive my vehicle more than 10-12 miles continuously. This is a serious safety issue as the speedometer and other gauges shut down and could be dangerous while on highways. Also, the sudden shut down of info system's light changes the interior ambient lighting and could be a possible cause of an accident while driving at high speed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421911June 22, 2021
LANE DEPARTURE: ASSIST
This is New Honda Pilot 2021 Trim EX-L purchase in Dec,2020. Miles 3300. It seems Honda is having software issues. Without ON of Lane Keeping Assist System (LKAS) feature is activating automatically and taking over driving or steering of the vehicle and attempt to steer the vehicle back into the center of the lane. Basically it's giving false indicator without ON of LKAS feature and due to this issue driver is becoming panic situation this will be safety issue and this will cause problems for others safety as well(Putting other at risk while driving). This is appearing from past one week onwards. Called Honda Customer Care about this issue and informed. They have taken a notes to inform R&D/Technical team and suggested to take to service to determine system failed or malfunctioned.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421573June 20, 2021
ENGINE
June 20, 2021 This is my third Honda Pilot. I owned a 2004, 2008 and now a 2013 Honda Pilot since September 23, 2019. And YES, both 2004 and 2008 vehicles had recalls, transmission and engine problems. Fast forward to today, my Pilot wasn't being driven on a daily basis due to COVID-19 Pandemic from March 23, 2020 to present (Teleworking from home). However, while driving my vehicle heading home on June 11, 2021, the VSA Indicator, Malfunction Indicator Lamp and the VTM-4 System Indicator lights lit up on the instruction panel. I took my vehicle to Pohanka Honda in Capitol Heights, Maryland on Saturday, June 12, 2021 but they told me that it would cost approximately $160.00 to run Diagnostic test for the lights and that they were booked for the day and to come back on Monday morning, June 14, 2021. Instead, on Monday afternoon, I took my vehicle to an independent mechanic who informed me that the oil is burning and spilling onto the engine and the engine light came on while they were test driving the car. The independent mechanic recommends that the engine and all six spark plugs be replaced. The independent mechanic also told me to researched the issues. And upon further investigation on the NHTSA website, I found that the issues are linked to the NHTSA Campaign Number: 13V382000 (ENGINE). However, my VIN number is not under Recall. Even though there are approximately 258 total complaints for the 2013 Honda Pilots and of those, 59 were engine complaints, I am shocked that Honda has not addressed this issue as of June 2021. That is just totally unacceptable and I am so over Hondas period. I will be contacting Honda of America for assistance with this repair. Thanks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421517June 20, 2021
ENGINE
When I was stopped at a stop light, the auto idle malfunctioned. The car totally shut off and I was unable to get it restarted despite the flashing lights telling me to put it in park and restart it. It wouldn't start. After sitting for awhile in traffic waiting for the tow truck. I opened the door and closed it and then it restarted. I moved it over to a parking lot where it happened once again for the tow truck driver.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421488June 19, 2021
VISIBILITY/WIPER
The windshield randomly cracked in the lower passenger side of my 2019 honda pilot exl while i was driving i have done research and found this to be a common occurrence in these vehicles and a safety issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421076June 15, 2021
STRUCTURE:BODY
Paint peeling on my 2013 Honda Pilot - passenger side roof between moon roof and front windshield. Paint color is the white pearl. Seeing many reports of paint issues with this type of vehicle and paint color.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421087June 15, 2021
EQUIPMENT:ELECTRICAL:INFOTAINMENT
The electrical system including the rear camera, dash board speed display, hands free phone system radio intermittently goes blank and resets randomly during operation of the vehicle. Two Honda dealers have attempted repairs unsuccessfully and continue to try changing parts. Failure during driving is distracting and potentially hazardous to the vehicle occupants and other vehicles near them. Honda can or will not give me any assurance that this problem will not cause problems with other electrical component of the car that are more safety critical. The dealer tells me they are waiting on parts and Honda Customer service sends me to a case managers voice mail who does not return calls.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420801June 14, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The vehicle is starting itself in accessory mode. It is completely off, no one around, no one touching the key fobs, and it will just try to start itself. Because no one is inside of the car pressing the brake, it just defaults to accessory mode. The vehicle is just turning itself on by itself. When the vehicle is locked, this triggers the alarm.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420818June 14, 2021
ENGINE
when auto engine idle is on after coming to a stop at a light or stop sign upon acceleration some times the car will stall and then an error message will come on the dash "Collision Mitigation Braking System error" this happens multiple times a week when driving i have taken to honda dealership and the blew me off saying they could not replicate the issue but i have come across many other people online with the same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420829June 14, 2021
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Vehicle brakes automatically when operating at highway speeds when passing a vehicle that is either moving slowly or stopped in a turn lane waiting to turn left. Occurs when Collision Mitigation System is in both the on and off position and when cruise control is engaged and disengaged. This has occurred approximately twice a month since purchasing new in July of 2020. Vehicle also breaks when encountering an approaching vehicle on the highway while going around a corner when turning to the right. One time the vehicle behind me almost hit me and had to go onto the shoulder to avoid a collision. I reported this to the Honda dealer in the winter months and they said it was likely caused by road salt. It's now June and there is no road salt and problem is still occurring. The orange break indicator when on turning the automatic breaking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420917June 14, 2021
ELECTRICAL SYSTEM
Multiple vehicle battery failures. Vehicle fails to start after a vehicle is parked. Alternator is overtaxed and unable to maintain battery charge. Each time vehicle required “jump starting” Noted vehicle has approximately 13,000 miles. Battery passed “Honda “ test.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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