Honda Pilot Complaints

9,418 consumer complaints on file.

#11440069November 10, 2021
UNKNOWN OR OTHER
WHILE DRIVING NORMALLY IN ANY CONDITION THE VEHICLE WITHOUT ANY WARNING WILL MAKE A BANG NOISE, SHUDDER AND BRAKE WITHOUT APPLYING THE BRAKES. THE VSA LIGHT COMES ON AND THE VEHICLE WILL NOT FUNCTION CORRECTLY UNTIL AFTER THE CAR IS TURNED OFF AND RESTARTED. THIS HAS HAPPENED MANY TIMES. THE VSA RECALL WAS not applicable to THE VEHICLE yet it CONTINUES TO HAVE THE SAME ISSUES. MY Mechanic advised me of a VSA code 25-1. I did a google search and found numerous accounts of this happening to people. My daughter was extremely emotionally impacted by this when it happened to her at freeway speeds. While the fix is replacement of an expensive component, there is no guarantee that it will eliminate the condition. I have been a loyal honda owner for over 40 years and find it unbelievable that the company has not taken ownership of this incredibly dangerous design flaw.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440032November 10, 2021
SERVICE BRAKES
Brake grinding noise when rotors get hot
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439838November 9, 2021
SERVICE BRAKES
The contact owned a 2020 Honda Pilot. The contact stated that while her son was driving approximately 55 mph the brake pedal was applied however failed to respond the vehicle crashed into a fence. The wheel assembly detached. There were no warning indicator lights illuminated. The driver sustain muscle injuries and medical attention was provided. A police report was filed. The air bags deployed. There was no reported fire. The vehicle was towed to an independent mechanic. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified however, no further assistance was provided. The approximate failure mileage was 18,000. The insurance company deemed the vehicle a total loss.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11439912November 9, 2021
ENGINE, ELECTRICAL SYSTEM
Auto engine idle malfunction: engine would not restart when brake pedal released. Dash instructed to shift into park. All electrical stayed on, but engine would not restart for several minutes. With electronic shifting, wasn't even able to get into neutral to get out of the way of traffic. At busy intersections, being stranded could be very dangerous or even fatal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439632November 7, 2021
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
Since purchasing new in 2013, experienced ongoing issues with VCM. Noticable vibration/shudder at all speeds except during heavy acceleration. Taken to dealer mant times. They are able to reproduce but state no fix available. It's how the car was made. In addition to vibration, engine makes a chirping noise when accelerating through vibration. I believe they are related although neither have been able to be fixed. No warning lights illuminate. I purchased this car for the 4wd as I live in snow/ice climate. However, excessive vibration/shudder makes driving in these conditions (any conditions) unsafe due to constant need to fluctuate acceleration/ deceleration to help minimize vibration/shudder to regain sense of control. If you maintain speed while vibrating on snow/ice you feel like you are losing control. This vibration HAS to have a long-term effect on engine/car integrity. It's strong enough that some day I imagine I'll come to a stop and at that very moment, every screw will have come loose/undone from years of vibrating and I'll be left sitting in the seat holding just the steering wheel with the car in parts all around me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439645November 7, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
When stopped at a light, the idle auto engine off feature turned off the engine, then when I remove my foot from the pedal, the engine fails to start again. After several attempts to start the engine it finally will start, but this has left me stalled at intersections on several occasions for up to 2 minutes. Honda has stated that this is a known issue with no known fix which is distressing and unacceptable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439393November 4, 2021
SUSPENSION
The contact leased a 2020 Honda Pilot. The contact stated that the front end and rear end of the vehicle wobbled while driving at various speeds. The vehicle was taken to an unknown dealer who diagnosed that no alignment issues were found. The manufacturer was made aware of the failure. The contact was awaiting a call back from the manufacturer. The vehicle was not repaired. The approximate failure mileage was 8,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439407November 4, 2021
ENGINE
On multiple occasions over several years the car will shut completely down when accelerating from a stop light or stop sign. The car has to be restarted and it is not safe. Most recently it happened twice in 1 week and the car will not restart immediately because you have to get it into park. It's very dangerous and the dealer is useless as they "can't get the issue to duplicate"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439305November 4, 2021
ENGINE, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
My 2020 Honda Pilot has stalled 4 times in the past two weeks after the auto engine idle occurs at a red light. The engine will shut off automatically, but when I lift my foot from the brake, the car engine does not turn back on, and the car shifts into park, and acts as if stalled. In order to get the car to restart, I have to power down completely, open the driver side door(!!!) and “reset” the whole system before I can apply the brake and press the ignition button. Even then a couple of times it doesn’t start for me doing that, and I have to cycle through the entire process a second time. This happened to me with my 3 children in the car twice on very busy (50mph) roads, and is incredibly dangerous. The second major issue I have noticed, but less frequently (about 3-4 times in the past 6 months), is that the auto braking system will randomly alert and apply the brakes while I’m driving down a straight road with no traffic in front of me! Needless to say, terrifying. This thankfully only lasts a few seconds before I regain control of the car, but also incredibly dangerous. I am scheduling service with Honda to evaluate ASAP, but I have read *many* accounts of the exact same problem online and every single person says Honda has never been able to find any cause. Some say replacing the battery helps, others say the stalling issue remains after battery replacement. If we can’t solve this problem, or have the auto engine idle completely and permanently disabled, I will be selling this car very soon. 16,104 miles driven as of today.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439210November 3, 2021
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
ENGINE WOULD NOT ACCELERATE/MISFIRING ON HIGHWAY NEARLY CAUSING AN ACCIDENT CERTIFIED MECHANIC REPLACED TIMING TENSIONER, TIMING BELT AND WATER PUMP ALSO REPLACED VARIABLE TIMING TENSIONER, COIL PACKS, SPARK PLUGS. ISSUE STILL PERSIST WITH ENGINE LIGHT COMING ON BLINKING CLEARING CONSTANTLY ALSO ANTI TRACTION LIGHT. THERE ARE SEVERAL OTHER SIMILAR COMPLAINTS IS THERE A RECALL IN PROCESS????
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439254November 3, 2021
TIRES:SIDEWALL
Continental Cross Contact LX Sport tire size 245/50 R 20 102H has a crack on the sidewall, which caused sudden air loss. I can see there are recalls for Pilot tires. I think this tire should be reviewed as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439242November 3, 2021
UNKNOWN OR OTHER
I have been harassed and yelled at when driving my Black edition car. People are finding it offensive name and if I would have known this I would not have purchased. I have even got threats of harm due to the name in Atlanta. I can not even drive my car when I am going to certain parts of my job due to the fear that I have from the name and yells that I get.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439241November 3, 2021
EQUIPMENT:ELECTRICAL:INFOTAINMENT
The Information board goes out frequently and does not stay connected with phone. It started with the appleplay and the bluetooth dropping my phone and saying there was nothing connected. Then it would not connect at all. My infoboard behind the steering wheel then started to go on and off. There was one time that I was driving and the entire system went out and I had no idea where to turn and how fast I was going. The heating on the steering wheel does not work and does not warm up or just warms to the 1 I have called and taken my car in 2 times. They said this last time that it was fixed. It does not recognize my phone again and starting to drop calls. There is also loud static when you do get access to bluetooth or the sound goes muffled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439010November 2, 2021
ENGINE
issue is when the car is stopped and the auto engine idle is on, when I lift the brake to press the accelerator, the car shuts off the engine completely, puts itself in Neutral. So when I’m at a red light that turns green, when I attempt to go by lifting the brake my engine quits, that i have to wait a few and restart the whole thing,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438848November 1, 2021
VEHICLE SPEED CONTROL, POWER TRAIN
The contact owns a 2017 Honda Pilot. The contact stated that while driving at slower speeds and attempting to come to a stop, the vehicle revved up and independently accelerated. The contact depressed the brake pedal with excessive force and the vehicle moved forward a little before coming to a stop. The contact had taken the vehicle to the dealer however, the mechanic was unable to diagnose the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure by the dealer however, the contact was unable to speak with a representative. The approximate failure mileage was 16,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438800October 31, 2021
UNKNOWN OR OTHER
Keyless Start System Problem. Only 52000 miles on car
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438311October 27, 2021
AIR BAGS
Hi. Soon after I bought the car the steering wheel is making a loud cleacking noise. I took it to the Schaumburg Honda dealer and they replaced the cable reel under the airbag 4 times. They replaced the wrong part while the car was under the manufacturer warranty. Now the car has no warranty and they said honda knows about the faulty airbag and they do not want to replace it. When you turn the steering wheel to the right or to the left is making a loud cleacking noise. I have all the paperwork. Please help me so no one will get injured or killed on the road. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438405October 27, 2021
POWER TRAIN
This vehicle has a pushbutton transmission "gear selector". It is IMPOSSIBLE per the owner's manual, and further confirmed by the dealership, to PLACE THIS VEHICLE IN NEUTRAL without the engine running. This is an unacceptable safety hazard. If the vehicle stops running in busy traffic or in an intersection, or otherwise in a zone such that imminent danger of collision is necessarily introduced, it is impossible to push the vehicle out of danger, off to the side of the road. Further it cannot be towed without necessary imparting damage to the drive train. Honda requires the owner to BUY A SPECIAL TOOL, Lock Release 07AAA-TZ3A100 which requires removal of underhood components to place the transmission in neutral, and it (apparently) cannot be maintained there without an extra person available to hold the tool against spring return pressure. This whole affair is simply UNBELIEVABLE. As I write this, there is NO INCIDENT, as the vehicle is relatively new to us. But I'm 61 years old, and have had to place inoperative cars in neutral to get them out of harms way, at least a dozen times in my life. Note that this shortcoming manifests itself as simply as whenever the vehicle runs out of gas. This cannot be allowed to happen. Are there no adults left in the building designing these cars?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438187October 26, 2021
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
In my 2017 Honda Pilot Elite the auto idle stop feature has more frequently failed to restart the vehicle when stopped at a traffic light. This leaves the car stalled in traffic instead of restarting after I take my foot off the brake (which is when the system should be restarting the engine). This failure occurs whether I press the gas pedal or just take my foot off the brake. It began happening around the 30,000 mile mark and the vehicle now has 56,000. I notice it most often occurs when the auto idle stop function engages at the first traffic light after a period (approx. more than 20 minutes) of freeway driving. The only way I have found to recover from the stall is to place depress the brake, place the car in Park, press the engine Start/Stop button twice (once to shut off the car then again to restart it), and then place the vehicle in drive and release the brake. Sometimes this process needs to be repeated. My vehicle is almost always in ECON mode. The issue happens whether or not the radio is on. My map is almost always displayed when I am driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438002October 25, 2021
UNKNOWN OR OTHER
When stopped at a red light the idle-stop initiates and engine shuts down. Upon release of the brake peddle the engine does not start leaving you stranded at a green light or even worse in the middle of the intersection waiting to make a left turn. I have to turn off the car completely and then try to restart it. It never happens when I disable the idle stop. I have read this same problem with many other people on various forums. This must be addressed ASAP before someone gets hurt or killed. This happens at least twice a week.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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