Honda Pilot Complaints

9,418 consumer complaints on file.

#11445749December 31, 2021
ENGINE, POWER TRAIN, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Traveling about 70 mph on the interstate using cruise control. I don’t think there was a change in steepness/grade, but if there was it was mild. Suddenly, the rpm’s were erratic and the engine and gears seemed out of sync. Pressing the gas pedal didn’t seem to effectively accelerate the vehicle. I don’t believe the brakes were affected. The “D” for drive indicator kept blinking on and off. Multiple warning lights on the dash display: transmission system problem, all wheel drive problem, and interestingly, blind spot monitor problem. The last indicator to show was emissions system problem, and this indicator remained on the screen. I exited the interstate. Shifted to reverse, then parked the car and turned engine off. After a few moments, I restarted the engine and the only anomaly I observed was the warning indicator light on the dash read: emissions system problem. There was roughly 1/4 to 1/2 tank of gasoline remaining at the time of incidence. I continued to drive approximately 350 miles more to my destination, without using cruise control and without further or other issues. I made a couple stops to add gas and both times the engine was turned off then back on again without issue. The following day, after restarting the engine, the “emissions system problem” warning indicator light was no longer showing on the display. I have yet to encounter the problem thus far, but I haven’t used the cruise control since nor have I driven at interstate speeds for any considerable length of time. I haven’t yet taken the vehicle to the dealer for inspection. But will do so.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445511December 29, 2021
ENGINE
No prior indications of a pending issue. Stopped at an intersection for a Red Light, Auto Start/Stop feature turned the engine off as designed. When took foot off of the brake pedal and depressed gas pedal to start moving for the green light, which should have re-engaged the Auto Start feature and started the engine, multiple dash warning and caution lights turned on and the car itself never turned on. Result was a stuck car. Required multiple attempts to successfully restart the engine over several minutes, which included a couple of traffic light sequences (Red, Green, Red) around the stuck car. The brake pedal seemed extremely stiff with very little movement during these start attempts. Asked 2 Honda dealerships, they said they never heard about it and could not replicate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445515December 29, 2021
ENGINE, POWER TRAIN
There is no way for the driver of the car to put the transmission into neutral if needed with an electrical/battery failure. According to Honda, there is a special mechanical device that tow truck drivers would have that physically attaches to the engine to shift the car into neutral. In addition, the honda mechanic that I talked to today said even if the average driver had one of these devices, they would not recommend they use it due to likelihood of causing damage to the engine or transmission. This is fine if the car is already in park, since it would most likely be located in a parking lot, residence, etc. The two times that would be a safety issue and could very easily cause an accident would be if the car was in drive, stopped at a traffic light with the engine off due to the Auto Start/Stop feature, and suffered a battery failure, preventing the engine from starting. Now the car would not be able to start, but more importantly couldn't even be pushed off to the side of the road and clear the intersection, since there is no way to move it into neutral. Another example could be with an alternator failure while driving, where the battery then surges and drains itself, with the engine and car now shut down. If you are unable to move the car to the side of the road as this is happening, maybe stuck in traffic or stopped at a traffic light, the car is now unmovable until a tow truck driver arrives and installs this mechanical neutral unlock device. There should be a way with an electrical problem to be able to place the car into neutral and move it. Otherwise, this turns a routine auto problem (that has had an acceptable solution) into a true safety issue, both for occupants and other vehicles and their operators.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444880December 23, 2021
UNKNOWN OR OTHER
I was driving down the highway and heard a loud noise. After a couple of minutes, I realized that my sunroof had shattered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444646December 21, 2021
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
On my way to work yesterday, I took my exit and stopped at the light where the idle engine function enabled and then my car completely shut off on its own. It took multiple tries to restart the car. Meanwhile, the light turned green, multiple cars were honking at me, and could have most certainly rear ended me. If it was the next street over, it would have been quite a dangerous situation as it is a super busy area. Upon taking it to the dealership today, they cannot figure out the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444531December 21, 2021
ENGINE
I notice you guys had other 2003 Honda Pilot transmissions recalls. I checked mine with the vin # and my car happens to not be included on that recall. To be honest everything stated on that recall is what exactly is happening on my car Can you please help thanks my car would get high rpms or jerk while driving or just rev and not move it changes all the time seems that also the colder the car is or not ran till the next day seems to drive normal but after car worms up it’s starts to drive then rpm’s jump high I got to let go of the gas in order for it to get its 2 nd shift and randomly it’ll like hard jerk while driving like a hard stop then countinues at speed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444410December 20, 2021
STRUCTURE:BODY
The exterior paint is chipping in multiple places
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444494December 20, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
My vehicle was recalled twice before 2,500 miles for wiring harness connector issues (snapping, popping, crackling). I was told I could lose visibility with all dash functions, navigation, radio, etc. After the first and second recall service fix I continued to experience the same symptoms. I opened a case with Honda in June, 2021, and notified my local dealer. The Honda case number is 12314702. I have heard nothing from either Honda and my local dealer, and I am concerned nothing is being done on this issue and I will lose visibility of my dash at some point, putting myself and family in danger.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444237December 18, 2021
LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST
While driving on highways that have had repairs done my lane departure sensing system has kicked in and both jerked my car over as well automatically slowed the speed. The issue is that the car's sensors are reading the material used to repair the roads as if they are the lane markers and have pulled me out of an actual lane and caused my car to slow while on the expressway. Twice this has happened during rush hour and I was nearly rear ended twice and almost hit a car in the lane next to me once. To be clear: in each of these incidents I was in a proper lane and was not drifting. The lane had repairs/patches done which caused the car's sensors to misread the lane's boundaries.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444164December 17, 2021
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL, POWER TRAIN
The contact owns a 2016 Honda Pilot. The contact stated while driving approximately 15-60 MPH, the accelerator pedal was depressed but hesitated to respond, and the vehicle started jerking. There were no warning lights illuminated. The contact was able to continue to drive the vehicle. The contact stated that the failure had recurred while driving. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444076December 16, 2021
UNKNOWN OR OTHER
When I started my car, my rear window imploded/shattered. There was no evidence of tampering, no sudden change in temperature, no previous cracks in that window.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443778December 14, 2021
WHEELS, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
Travelling on interstate w/ cruise speed set @ 70 mph. VSA (vehicle stability assist) engaged with a brief grinding noise & pulled to the right. Very startling event. VSA activation indicator triangle light came on, as well as, the VSA system indicator light. Have experienced the event a dozen or so times on both the interstate and roads with a speed limit of 35/40 mph, without use of the cruise control. We are original owners of the vehicle and it has been diligently worked on throughout & currently has 230,000 miles on it. Awaiting delivery of a new vehicle, but intend for my newly licensed son to drive the vehicle. Took it to my repair shop, but they couldn't replicate the issue. Replaced both front speed sensors, but the issue occurred on the interstate drive home immediately after. Hope to be able to drop the vehicle off for an extended period once I take delivery on my new vehicle. Worried the issue will occur in rain or snow & be even more dangerous. Repair shop ran diagnostic showing the yaw issue, but said the Honda generated code report only went up to 25 mph. Has always pulled to the right during activation and the grinding noise is very evident & startling. Kinda feels like maybe the ABS anti-braking system engages on 1 tire for a brief few seconds in my non auto mechanic analysis.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443572December 13, 2021
UNKNOWN OR OTHER
Roof and hood of SUV PAINT PEELILNG badly. I notice many Honda Pilots with the same defect. I get my Pilot serviced at the dealer and NEVER have they offered to repaint/repair or offer suggestions. Obviously this is a Vehicle Defect from the factory. The rest of the body is in great shape.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443414December 10, 2021
VISIBILITY/WIPER
The problem is the driver's outside rearview mirror. The mirror shakes so much that it is useless at highway speed, you cannot focus on vehicles coming up on your left hand side. The dealer and Honda are aware of the problem since the beginning of 2021. That being said both allowed me to purchase the 2021 Honda Pilot in June 2021. I have been in contact with the dealer over 6 times to see if a fix has been made available? I also filed a complaint with Honda in July 2021 and got no date for a fix. I have avoided an accident on three occasions, my daughter once and my wife has had close calls. How can a dealer and Honda sell me a vehicle with a known defect and not be able to fix it?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443212December 9, 2021
STEERING
I was starting my car and the steering column started smoking and smelling burnt. It was able to start up but started up rough. Car then turned off and when tried to turn on it would no longer start up again or even when key turned to start position was unable to move the car out of park. This happened on 12/03/2021 but has yet to be inspected due to mechanic has not had time. The safety of myself, son, and grandson was at risk due to the potential of it catching fire if smoking and burnt smell along with unable to move car out of park and could have been in an unsafe location and could have caused an accident. There were no warnings of any kind prior to the failure with the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442782December 6, 2021
ELECTRICAL SYSTEM
Keyless Start System Problem. Error message comes on and will not go away. Tried replacing the Ignition start button.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442796December 6, 2021
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
The contact owns a 2018 Honda Pilot. The contact stated that there was no windshield washer fluid coming from the nozzle while attempting to clean the windshield. The contact stated that while driving approximately 25 MPH, the contact heard an abnormal sound coming from the vehicle with the windshield washer fluid warning light illuminated. While attempting to replenish the washer fluid reservoir the windshield washer fluid was spilling. The contact took the vehicle to a dealer where he was informed that the windshield washer motor system needed to be replaced; however, the parts to repair the system were on backorder. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442708December 5, 2021
ENGINE, STRUCTURE:BODY
Engine acceleration suddenly degrade in the highway 50 miles seems running like 20 miles even pressing the gas hard. also water coming from no where on the driver side floor when it rain Hard or light notice this since the day I bought it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442712December 5, 2021
ENGINE
The truck has been very sluggish and it surges especially when accelerating. It doesn't seems to have power to come up to the designated speed limit. It started happening when it came up to the 48,000 miles on the odometer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442620December 4, 2021
UNKNOWN OR OTHER
I stopped at a red light. The idle stop engaged (ie: the engine turned off but the radio was still on). When the light turned green, I removed my foot from the break and the entire car turned off. I tried pressing the start button but the car didn't turn back on. I turned on my hazard lights as I prepared to call emergency roadside assistance while also continuing to press the start button. It took probably a minute or more for the car to finally turn back on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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