Honda Pilot Complaints

9,418 consumer complaints on file.

#11464841May 16, 2022
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, UNKNOWN OR OTHER
When parked, the car anti-theft alarms will honk loudly waking up everyone noisily; the headlights will be turn on & keep running (even if it is manually turned off); the dashboard lights will be flickering; relays clicking; and sometimes the car will turn itself on. The noise & lights can't be turned off from the keyfob. The only way to silence it is to disconnect the battery and leave the car unlocked which is not safe when parked in the street or anywhere.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464888May 16, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
While driving, I noticed a stall with the speed then I immediately noticed that the shift gear was on N position, apparently the shift gear was pushed accidentally even without pushing the button on the side to change gear. Also, my car kept randomly alarming and with static flashing on the dashboard while on park. I already changed the battery thinking its the battery problem but the alarming persisted. I took it to Honda and was told it's the keyless unit system, needs replacement and will cost around $900. Upon checking online, I learned that there was a recall for 2016-2017 Honda Pilot in 2020 for the same problem but when I called Honda I was told my car VIN was not part of the recall. How is that possible when my car is showing the same problem and also manufactured in 2017? How can my car's VIN be included in the recall. Pls help me have my car fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464138May 11, 2022
ENGINE
My vehicle was stopped at a red light in a busy turning lane. When I pressed on the brakes to stop the vehicle the "idle-stop" automatically came on. As my vehicle was idling, I waited for the light to turn green to go. Once I pressed on the gas to go my vehicle went haywire. I couldn't drive forward or put the vehicle in any park mode. Every light started flickering on the dash, MY HAZARDS WOULDN'T COME ON, the car wouldn't start and every time I tried attempting to turn on the car it continued to do the same. I was stalled at a very busy intersection with no hazard lights with two kids, this was frightening. My husband had to restart the vehicle with a battery pack. After getting the car checked, there were no signs of any battery issues or any other problems, the car seemed perfectly fine. Now we have to completely turn off the "idle-stop" before driving or the car will stall, shut off and go haywire. We have to constantly restart the vehicle with a battery pack in order to continue driving. I asked several people and apparently this is a huge issue and problem for many with no help from Honda dealerships to fix it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464288May 11, 2022
ELECTRICAL SYSTEM
My battery light was on and after charging the battery overnight my wife drove to her workplace, parked the Pilot and then a coworker stated there was a car on fire in the parking lot and it turned out to be mine! The fire department was finally able to put out the fire but the whole front end of the car is totally burnt and part of the cabin inside was also burnt.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11463996May 10, 2022
ENGINE
Engine shuts off when you are at a red light and you press the foot brake pedal hard. When you release the brake the engine starts. In my case the engine shut off and when I released the brake the engine did not start had to put transmission in park and then did a restart.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463568May 6, 2022
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
When parked, the car begins to try to turn on. The interior lights flash, systems fire and the battery drains. Twice I was left stranded having to rely on tow trucks, replacing batteries that were still functional and running car continuously in order to not drain it since it is my only car and I needed reliable vehicle to get to my kids. I could have been stranded in unsafe areas, thus impacting the safety of myself and family. There was no warnings before this happened the first time. Then, after changing the battery, it went another week without issue and then randomly happened again, without warning or indicators. It was looked at by 2 mechanics, the first (Christian brothers automotive) could not find a problem. The second (Honda dealership) diagnosed it as “body control module failure-code b12d3”. They were not able to fix my car after diagnosing the problem today because they didn’t have the part in stock. So, I am now having to disconnect my battery every time I park to prevent it from draining the battery and honking. As a single mom, with only one vehicle, this will be a long wait until the part arrives and can be fixed. On top of the exorbitant wait, the repair quote is $861.63 to correct. This is a manufacturing malfunction for which I do not believe should be my financially responsibility. Honda cars have had recalls of the BCM modules starting with the 2018 models. It is not a huge stretch to assume the 2017 pilot BCM was flawed as well. I hope this is made right, a recall issued and my repairs expedited and paid for by Honda.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463581May 6, 2022
POWER TRAIN
At start up, both with remote start an manual start, the vehicle will lurch forward. It seems to be happening with more frequency for a total of about 10 times. My worry is that at start up the vehicle will strike nearby pedestrians or property. The transmission has had start / stop issues and “hard” shifts but the dealer has not found any issues. There are no warning lights associated with this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463314May 4, 2022
ENGINE
The contact owns a 2009 Honda Pilot. The contact stated that while operating the vehicle, the check engine warning light remained illuminated. Additionally, there was an odor of burning oil present inside the cabin of the vehicle. In addition, the contact indicated that the vehicle had experienced excessive oil consumption and no oil leaks were present. The cause of the failure was not determined. The manufacturer was notified of the failure but no assistance was offered. The local dealer was not yet contacted. The approximate failure mileage was 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463433May 4, 2022
POWER TRAIN
As described in Power Train TSB A20-029 (but so far associated only with 2019 Pilot AWD Touring and Elite) - my 2019 Pilot AWD transmission has intermittent harsh or jerky upshifts with steady acceleration. The vehicle lags, failing to accelerate properly. This creates a safety issue when merging, turning into active traffic, etc. The issue was inspected via diagnostic snapshot at Jenkins & Wynne Honda in Clarksville TN on May 3, 2022. Output graph confirmed transmission lag occurring consistently throughout tech drive. Issue first appeared in April 2022 at approximately 32,000 miles, just 2,000 miles past 30,000 mile service completed in Jan. 2022. All vehicle service maintained according to manufacturer timeline and recommendations.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463067May 2, 2022
ELECTRICAL SYSTEM, ENGINE
Last Fall I was driving, exiting freeway, I slowed down before I got to traffic light, then my vehicle stalled. I looked down and push the drive button (i had the auto idle-stop on), then pressed on gas, but car would not move. I pushed the start button twice and nothing happened. After a few minutes I pushed the start button gain and the vehicle started. I was in the middle lane and thankfully no one was behind me when this happened. Similar issue happened to my husband last week after car was picked up from Honda dealer for Transmission fluid exchange ( I in passenger seat). We were exiting the freeway going into another freeway, we slowed down because there was bumper to bumper traffic when the vehicle stalled. The vehicle was on auto idle-stop on. My husband pushed the park button, then the drive button but noting happened. Then pushed the start button twice and the car started again, he pressed on the gas and the car moved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462917May 1, 2022
ELECTRICAL SYSTEM, ENGINE
The auto Start-Stop function is not working properly. In several occasions when the engine stops at a red light the engine will not start again. This has caused many dangerous situations as we got stuck in the middle of an intersection. The dealer has not been able to identify the problem. Also linked to this electrical problem is at time all kids of electrical warning messages appear in the cluster. I expect this to be an electrical/battery related problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462844April 30, 2022
UNKNOWN OR OTHER
On Saturday, 30 April 2022, While driving approximately 65 mph on a state highway in Alabama from Florida, the sunroof spontaneously exploded. Thankfully, at the time of the incident the sunroof and shade were both closed. However, had the shade been open, all of the glass would’ve shattered on my two children, my husband, and myself. Being that this occurred while I was driving, it could have resulted in a serious accident. I have never had any issues with the sunroof up until this incident. There were no warning lamps or system messages that there were any problems with my vehicle. My vehicle has always been regularly serviced at a certified Honda dealership service center since I purchased it in 2017.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462885April 30, 2022
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
Check engine and VSA light on. Vehicle jerks and shakes/ rough when slowing down. Diagnosis Misfire in cylinder two- foul plug ( that was just replaced), burning up oil rapidly. Piston rings are defective on a car with 75000 k miles. The repair is $5k after I just spent $2k on plugs, coils, replaced again, alternator. Undsafe and feels like car will crash. This was recall on 2013 and class action suit. Not on 2014 after they knew about issue!! Wreckless
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462813April 29, 2022
POWER TRAIN, ELECTRICAL SYSTEM, ENGINE
Vehicle stalls and shuts off at a stop when engine idle stop is enabled. All lights on dashboard are illuminated and vehicle automatically sets to N gear. Upon attempting to restart engine, It takes several attempts to put vehicle back into P gear and start engine by pressing the push start button as well has having foot on the brake pedal. After doing so, the vehicle will start up right away and can be driven off normally with no warning lights illuminated on dash. This issue has happened numerous times. When engine idle stop is disabled, it does not happen. Battery has been replaced as well as push start button switch per service bulletin 20-117. Software update for TCM/PGM has also been performed as per set DTC P2638 (torque management feedback signal A range/performance) U1211 lost communication with shifter, U0404 invalid data received from shifter. Dealership has not been able to duplicate the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462605April 28, 2022
UNKNOWN OR OTHER
Both rear axel mounts rusted away from the subframe while being driven by my teenage driver. This caused the tires to lean inward and caused mounts to rest on the muffler system. The vehicle is available for inspection, but has not been inspected since it is not mobile or safe to drive. The safety of my child and others were at risk, as this failure could have caused an accident. There were not warning lamps or messages, but rust was noticeable underneath the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462655April 28, 2022
ELECTRICAL SYSTEM
The contact owns a 2016 Honda Pilot. The contact stated that while at a complete stop, the vehicle would stall upon the depression of the accelerator pedal with either the Collision Mitigation Failure or Shift to Park and Restart Vehicle messages were displayed on the instrument panel. The contact had taken the vehicle to the dealer several times for the same failure; however, the dealer was unable to duplicate the failure. The contact stated that upon disabling the auto idle-stop feature, the failure did not occur; however, the feature had to be manually disabled each time upon the start of the vehicle. The manufacturer had been notified of the failure but offered no assistance. The vehicle remained in the possession of the dealer and was not repaired. The failure mileage was approximately 30,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462419April 27, 2022
STRUCTURE:BODY
2008 Honda pilot Rear subframe on both sides rotted out! horrible design! Lots of Honda pilots with this issue!! you could've killed my family due to this!! This is a known issue now take care of your buyers!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462324April 26, 2022
FUEL/PROPULSION SYSTEM, ENGINE, ELECTRICAL SYSTEM
Driving the vehicle started to quickly lose power for about 15 seconds and it stalled while at speed on an interstate. Luckily I was in the right lane and was able to pull out of traffic onto the shoulder. The car had all the lights flash on the dashboard. The check engine, the hill assist, the oil, power steering, etc...i mean all the lights. I turned the car off through its power button and waiting about a meeting and attempted to restart the vehicle. It would not restart. I repeated this action. After two more failed attempts i went and opened the hood to check to see if there was a visible problems or potential a lose sensor connection. The engine looked ok. The main sensors were connected. I again tried to restart the car. The car started and drove about half a mile before losing power again. I repeated all of the above. Again. After about 45 mins the vehicle started even though nothing had actually changed. I didn't do anything. I took the car with the check engine light still on to autozone where they plugged the computer in to tell me my fuel pump wasn't working. Code P0087 registered. The next day the computer cleared itself and has been running. My mechanic said Honda had released a TSB pertaining to the fuel pump with new lines. Unfortunately there is a nation wide shortage of those parts so my car cannot be fixed. I feel unsafe. I dont know if the car will work or not. Its terrifying
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461926April 23, 2022
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
The car's automatic engine shut-off feature when stopped at a red light failed to reengaged after removing foot from break the car shut down and the transmission button shifted into neutral and displayed a message that you must put your foot on the brake and shift the car to Park. The battery indicator light was flashing and everything turned off in the car. After doing this the car told me I must put my foot on the break and restart the car. It then allowed me to shift back into drive. The dealer was not able to recreate the issue, and no other things showed the issue other than the battery indicator lamp flashing on and off until the car was back in drive. The light I lost all power at was on a road with a 55 MPH speed limit. When the light turned green and the car lost all power there was another vehicle approaching, but I was not able to get the car moving fast enough to get out of the way.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461925April 23, 2022
SERVICE BRAKES, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The cars automatic emergency breaking system malfunctions and randomly activates and applies the brakes while driving. This specific incident has occurred three times when entering the highway on ramp the "BRAKE" message is displayed in the car and the brakes have been applied as I've attempted to get up to speed entering the highway. There were no cars in front of the vehicle at the time the emergency breaking system applied the breaks. In addition, the braking system has applied when changing lanes on the highway with no vehicles or objects in front of the car and several times on curvy roads. I've taken it back to the Honda dealer and they have stated that no codes were stored and were not able to recreate the problem. However, the service advisor also informed me that they could not reset or make any changes as "there is pending litigation and investigations with the NTSB" I was charged $109 for a 'diagnosic fee' for a car that is still under the manufacturers waranty and told to watch for a recall at some point because their is nothing they are able to do to fix the problem because of the pending litigation/investigation. The incident happened two more times on my drive home from the dealership. There is no warning lamps that have come on or other symptoms that can be isolated, other than the "BRAKE" message appearing and the automatic breaking being applied. This is incredibly dangerous when the car drastically is slowed down for no reason on roads that have 45 + MPH speed limits.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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