Honda Pilot Complaints

9,418 consumer complaints on file.

#11461859April 23, 2022
POWER TRAIN, ENGINE, VEHICLE SPEED CONTROL
I leased a brand new 2022 Honda Pilot and after two weeks of leasing it developed a severe leaking problem with the transmission. The pilot was taken to a local dealer, the local dealer refused service. It was then taken to the original dealer, and the original dealer replaced the transmission. There was some sort of metallurgical fault or defect with the transmission casing, necessitating replacement of the entire transmission. The vehicle had less than 500 miles when this happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461439April 20, 2022
UNKNOWN OR OTHER
My car has been put in PARKING on its own and won't allow me to put it back in DRIVE or REVERSE. I can't turn it off when this happens (I pressed the START/STOP PUSH button, and nothing happens) and the steering WHEEL locked up and the brakes too. This has happened to me on two occasions: one time when I stopped in a red light. When the light changed to GREEN and I released the brake to move, the car went into PARKING and locked up itself, NOTE: when I stopped in the red light the car went into AUTO idle engine mode (April 19 2022). My safety was put in risk because it happened in a busy road. On another occasion it happened when I was entered the garage slowly and I pressed the brake to completely stop, the car went into AUTO idle engine mode and then changed its own to PARKING (April 7). The car just like "turned off" although everything seems ON without warning messages. I couldn't start it until a few minutes later. After this event happened the "CRUISE CONTROL" and "LANE KEEPING Assist" features stopped working. I went to a place, and they checked the battery and the battery is not the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461285April 19, 2022
ELECTRICAL SYSTEM
No accident. Keyless warning light on. nothing wrong with vehicle. you tube full of same complaints. some cars are covered and some not. have replaced batteries etc etc
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460988April 16, 2022
ELECTRICAL SYSTEM
The vehicle is equipped with idle stop if I don’t disengage it when the vehicle is started. At a stop when the vehicle shuts down if completely shuts down and then you have to shift into park. To restart the vehicle. My radio/ gps unit also goes black and shuts off while I am driving and reboots.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460883April 15, 2022
ELECTRICAL SYSTEM, ENGINE
AUTO IDLE SYSTEM FAILS. AUTO IDEL TURNS OFF ENGINE AT STOPS AND FAILS TO RESTART ENGINE WHEN FOOT IS REMOVED FROM BRAKE. MUST RESTART CAR. ERRORS ON DASH WHICH MAY BE ASSOCIATED WITH ISSUE: CHARGING SYSTEM ERROR AUTO ENGINE IDLE STOP SYSTEM PROBLEM KEY FOB ERROR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460957April 15, 2022
UNKNOWN OR OTHER
On dry asphalt the vehicle stability control (VSC) periodically activates forcing the car either off the road or into the opposing lane. This has occurred 3 times in the past year, always on dry asphalt going in a straight line. Thankfully I live in a rural area, were there other cars on the road one instant could have caused a head-on collision. The VSC light comes on when this happens but no permanent CEL lights and the VSC light turns off after a restart. The recall work was done with the capacitor added to the circuit to smooth the signal and the ground connection under the driver side kick panel was cleaned according to the TSB, however, based on my experience and what has been reported by numerous other Honda Pilot owners this cheaper fix to replacing or repairing the yaw sensing circuit is concerning, particularly since Honda charges nearly $1000 for an OEM yaw sensor.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460794April 14, 2022
ENGINE
The contact owned a 2006 Honda Pilot. The contact stated that initially, her check engine light had been illuminated on her instrument panel. She then took the vehicle to an independent mechanic who replaced both her fuel injectors and spark plugs. The mechanic then took the vehicle to a dealer since the check engine light remained illuminated on the instrument panel. The PCM software was updated by the dealer; however, the light still remained. Upon picking up the vehicle, the contact was informed that her check engine light remained illuminated due to a misfire in cylinder#1. The contact was assured by the mechanic that the vehicle passed the PCM test and that the vehicle was safe to drive. While dropping her child off at school, a cloud of white smoke began to emit from the hood of the vehicle. The vehicle quickly became engulfed in flames as the contact exited the vehicle. The authorities were called to the scene and the local fire department was able to extinguish the fire. A fire and police report were filed. No injuries were reported. The vehicle was towed to an independent mechanic where it was deemed a total loss. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle was destroyed. The failure mileage was approximately 256,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11460636April 13, 2022
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
The contact owns a 2021 Honda Pilot. The contact stated while driving above 20 MPH, the driver's side mirror was vibrating and causing a visibility issue. The failure had been reoccurring since the vehicle was purchased. The vehicle was taken to the local dealer and the contact was informed that the failure was due to the adhesive used to secure the mirror. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown. In June 2021 consumer bought a new Honda Pilot. From the time consumer drove it off the lot, she noticed that the driver's side mirror shook on rough roads and at highway speeds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460447April 11, 2022
ELECTRICAL SYSTEM
The Auto Idle will kill the engine at a stoplight and force you to restart the vehicle when the light turns green. It is dangerous, and have caused many near accidents and frustrated drivers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460233April 9, 2022
STRUCTURE:BODY
On the highway I can see the hood is vibrating and air is getting under it. I had a recall for the hood latch and believe I completed that service but am concerned that it’s still not safe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460283April 9, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Automatic Emergency Braking engaged while I was driving on the highway with no cars and no warning brake light on dash. There were no cars in front me ( this is the second time). Periodically the Braking light flashes on the dash if I’m driving on a two way road in the curve part of the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459885April 6, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The infotainment screen in the vehicle which includes the backup camera display, navigation, radio, Bluetooth and other important vehicle functions and settings, shuts down and reboots in a continuous loop and sometimes turns off (blank screen) completely. This results in a backup camera function that is no longer useable as the screen does not/cannot display the camera image behind the vehicle. This is an SUV with a large rear blind spot that cannot be viewed simply by turning your head especially if there are short/small objects below the view of the rear glass. The other functions that rely on the screen also do not work and this constant rebooting/flashing is very distracting to the driver. There are also strange noises emanating from the sound system regardless of whether the system is on or off. This appears to be a widespread problem with this vehicle that still does not have a permanent solution. Several repair attempts by the OEM have not fixed this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459892April 6, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS
The camera assembly - monocular unit mounted in front of the rear view mirror just stopped working. It’s responsive for a multitude of safety systems, such as: Automatic Emergency Braking, Collision Mitigation, Lane Departure Warning, Adaptive Cruise Control and Lane Keeping Asst.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459660April 5, 2022
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
For the past few months, I have been having issues with my vehicle stalling. This issue occurs while stopped at red lights, stop signs, and while sitting in stop and go traffic. My vehicle is equipped with the Auto Start/Stop feature, and while stopped at a stop sign for instance, the vehicle will auto stop but fail to auto start when taking my foot off the brake and hitting the gas. This has happened on numerous occasions, putting those in the vehicle and those in other vehicles around my vehicle at risk. I brought my vehicle to my local dealership, at which point they checked it and found nothing wrong with the vehicle. They also stated that they, and the vehicle manufacturer were aware of the issue, but have no solution for it. The first time I brought the vehicle in, the dealer told me that a possible fix was an update to the system, however I would have to pay for the update. After the service adviser spoke with the service manager a few times, the dealership paid for the $220 update. The vehicle has since continued to stall, the only thing that seems to assist is to turn off the Auto Start/Stop feature every time the vehicle is turned on. Last Thursday, the vehicle stalled again on my wife with our son in the vehicle at a t-intersection. The vehicle failed to start for approximately 10-15 minutes. I contacted my dealer again and was advised to bring my vehicle in. I brought it in and was told that I could have a rental car, but that I would need to approve paying a $160 diagnostic fee. They were unsure of a permanent solution for the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459331April 2, 2022
ELECTRICAL SYSTEM
Driver Side Window malfunctioned. Honda has attempted to repair 5 times but it continues to malfunction after working for 2-3 days max.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459212April 1, 2022
ELECTRICAL SYSTEM
Alarms go off for no reason. The display shows Keyless Start System Problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459133March 31, 2022
ELECTRICAL SYSTEM
When the 2020 Honda Pilot sits for over 3-6 days, the battery goes dead. I have brought it to the Honda Dealership and they have checked out the battery and alternator and say it's working properly. I have jumped the Honda Pilot 6 times because of a dead battery and had the battery replaced once. Never had a vehicle ever do this before. Very dangerous for anyone parking and flying from an airport. Unbelievable!!!!!! This has been going on since we purchased NEW!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458947March 30, 2022
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
I received a letter in the mail from Honda North America in early 2022 stating that my vehicle/vin was covered under an extended warranty on emissions systems problems. HONDA TSB 20-100. I took my car in to the local dealer, dealer performed a software update, 2 days after software update, all warning lights turn on in dash and do not go away. Check engine light, Power steering problem , hill start assist, vehicle stability control, trailer assist, traction control. Took vehicle back to the dealership. The service advisor takes the car back and when I return a few hours later he states that his technician informed him the injectors must also be replaced when the software update is done. Then I am informed that due to previous salvage history (from 2017) the vehicle emissions warranty extension will not be covered by Honda and I will be required to pay roughly $1,500 for this repair. The TSB states that all 2016 Honda pilots are covered. The faulty injectors were an issue from the factory on every single last 2016 pilot that was produced. The dealership caused these lights to come on and now wants me to pay to fix the additional issues they caused.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458827March 29, 2022
ENGINE, POWER TRAIN
The contact owns a 2016 Honda Pilot. The contact stated while driving approximately 35 MPH, the accelerator pedal was depressed and the vehicle hesitated and started jerking. Additionally, the vehicle occasionally stalled and the failure was intermittent. The contact stated that the check engine, emissions, and stabilitrak warning lights were illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and it was determined that the fuel injectors needed to be replaced. The catalytic converter and fuel injectors were replaced by an independent mechanic. The vehicle was repaired however, the failure persisted. The manufacturer had been informed of the failure. The failure mileage was approximately 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458843March 29, 2022
ENGINE
3 engine piston rings failed. Wife was driving the vehicle. Yes, verified and repaired by Honda of Fort Worth. Engine light flashing when misfiring and rough idle before pulling over. Also needed timing belt kit replaced. 2009-2013 Pilots had same problem and were part of a class action suit. Same 3 pistons that the VCM and ECO mode effects the operation of engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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