Honda Pilot Complaints

1,017 consumer complaints on file.

#11684122August 30, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Uncommanded braking at approximately 35 mph. 7-8 instances. All on same 1mile stretch of road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683990August 29, 2025
LANE DEPARTURE: ASSIST, LANE DEPARTURE: LANE KEEP: STEERING ASSIST
The contact owns a 2024 Honda Pilot. The contact stated that while driving at 55 MPH, the vehicle independently moved into the opposite lane of traffic. The contact stated that the Lane Keep Assist System (LKAS) failed to function as intended. The contact was able to avoid a head-on crash. The contact used force to return the vehicle back into the intended lane. No warning lights were illuminated. The contact was able to continue driving. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 16,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683852August 29, 2025
UNKNOWN OR OTHER
Car does not restart after auto start stop is engaged, car stalls at intersections, causing dangerous conditions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683748August 28, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2021 Honda Pilot. The contact stated that while driving approximately 60 MPH, the brake pedal was depressed, and the vehicle lost motive power. The contact heard an abnormal rattling sound coming from the engine compartment. The contact stated that the check engine warning light was illuminated. The contact continued driving to the destination, parked the vehicle, and checked under the hood. The contact checked the oil level, which was normal. The vehicle was towed to a dealer. The dealer diagnosed the vehicle and determined that a connecting rod had failed and damaged the engine. The contact was advised by the dealer that the engine oil level was very low. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling); however, neither the VIN nor the model year was included. The manufacturer was informed of the failure. The failure mileage was approximately 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683616August 28, 2025
ELECTRICAL SYSTEM
My 2021 Honda Pilot SE has developed a failure of the forward-facing Multipurpose Camera Unit (mounted behind the rearview mirror). A scan with a professional tool confirmed Diagnostic Trouble Code U3000-49 – “Multipurpose Camera Unit Internal Electronic Failure.” When this occurs, the vehicle immediately displays multiple warning lights at every startup: Collision Mitigation Braking System (CMBS), Lane Keeping Assist (LKAS), Road Departure Mitigation (RDM), Adaptive Cruise Control (ACC), and Automatic High-Beam/Dimming headlights. In addition, the dashboard shows a “brake system failure” message, although the brakes continue to function normally. This single camera failure disables all of Honda’s Honda Sensing crash-avoidance features, leaving the driver without forward collision prevention or lane-keeping systems. The failure is persistent, and the DTC remains “Current” after clearing. I took the vehicle to a Honda dealer, but because the car is out of warranty they refused to perform diagnosis or provide a repair estimate, essentially telling me it was my responsibility to resolve. This problem is widely reported by owners of Pilots, Odysseys, CR-Vs, Accords, and Passports, all showing the same U3000-49 code and symptoms. Independent shops confirm they often see these failures, and forums show repeated cases of owners paying high out-of-pocket costs, sometimes with parts on back-order. Honda has recalled less serious issues, such as rearview camera display faults, while this defect disables forward collision prevention and lane safety systems—far more critical to protection. Other automakers (Toyota, GM, Subaru) have recalled forward cameras and radar modules under similar conditions. This is a major safety defect that removes federally promoted crash-avoidance systems with no fallback. I urge NHTSA to investigate and require Honda to issue a recall at manufacturer expense, and please advise how long the process may take, as my vehicle is less safe to drive
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683613August 28, 2025
ELECTRICAL SYSTEM, ENGINE
The contact owns a 2021 Honda Pilot. The contact stated that while at a complete stop with the START/STOP feature activated, the engine shut off while depressing the accelerator pedal. There was no warning light illuminated. After waiting for several minutes, the contact had to perform several procedures to restart the vehicle. The vehicle was initially taken to a dealer where a software update was performed; however, the failure returned weekly. Recently, the contact stated that upon restarting the vehicle after the failure, the vehicle began to jerk while accelerating, with an abnormal tapping sound coming from the engine. The vehicle was taken to a dealer and was diagnosed with a defective engine rod bearing. The contact was informed by the mechanic that the repair could not be warranted. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683595August 28, 2025
EXTERIOR LIGHTING
The issue is that the rear light on both sides has a sharp plastic edge and I’ve actually cut myself on it twice. I took it to the dealer, and they said they couldn’t really replace it because it’s the same on other Honda Pilots, so it seems to be a common issue. Basically, it’s a safety concern with that sharp edge.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11683060August 26, 2025
FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST
The 2021 Honda Pilot would randomly flash brake, which would lock up the steering wheel, electronic warnings going off when nothing was there, and then all of the CMBS warnings came on. Dealer charged for diagnosis, and requires $2,300.00 to fix the sensor. The vehicle was never in an accident, and various ghost electronic issues would be present over the last few years before the system failed with multiple warnings.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682624August 23, 2025
SEAT BELTS
The middle-right passenger seatbelt does not properly register as engaged on the dashboard indicator. When a passenger buckles in, the system fails to show that the seatbelt is latched.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682482August 22, 2025
UNKNOWN OR OTHER
Auto engine idle keeps stalling When I press the brake the engine cuts off idle and when I release the brake engine stall
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682114August 21, 2025
STRUCTURE:BODY, STEERING
My vehicle begun to make a clicking noise every time when turning the steering wheel. It has gotten worse over time, almost constantly. I took the vehicle for my first service and mentioned this to the service guy. He mentioned that this is a known problem on some of their Hondas, not just my vehicle and that they tried fixing it on another Honda vehicle but that the problem on that vehicle was worse after they tried to fix it. The guy basically said there is a sensor inside the steering wheel that tells the vehicle how much the wheel has turned (I forgot the name of the sensor). He basically admitted this was a known design flaw and recommended I leave the issue alone or it would get worst if they try to fix it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682107August 21, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS, VEHICLE SPEED CONTROL
While driving on the highway my vehicle out of nowhere activated the automatic collision break system. The breaks were activated or pressed automatically and my vehicle had a sudden jerk becase of the quick, sudden drop in speed. The car had an immediate drop in speed about 20-30 mph then resumed to pick up speed to the original speed eventually picking up to normal speeds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682071August 21, 2025
ENGINE
1. ABOUT A YEAR AGO THE ENGINE STOP/START FUNCTION STARTED TO FAIL INTERMITTENTLY. I WENT TO THE HONDA DEALER WHO THEY CHARGED US ABOUT $500 FOR A BATTERY AND NEVER MENTIONED A RECALL OR REPAIR. 2. ABOUT SIX WEEKS AGO THE AUTO ENGINE STOP/START FUNCTION FAILED TO RESTART THE ENGINE AFTER STOPPING. I THOUGHT IT WAS THE BATTERY AGAIN AND WENT BACK TO THE HONDA DEALER. THEY CHARGED ABOUT $1,500 FOR VARIOUS THINGS BUT STATED THAT THE AUTO STOP/START FUNCTION SOFTWARE HAD BEEN UPDATED AND IF THERE ANY FUTURE PROBLEMS TO RETURN. 8/19/2025. WE WERE ON THE INTERSTATE HWY IN STOP AND GO TRAFFIC. WE WERE STOPPED IN THE LEFT LANE AND THE TRAFFIC STARTED GOING AGAIN. THE CARS IN FRONT OF US STARTED GOING AND WE WERE LEFT BEHIND. THE CARS BEHIND US WENT AROUND AND WE WERE LEFT STALLED IN THE MIDDLE OF AN INTERSTATE HWY. AFTER A FEW MINUTES I GOT THE CAR RUNNING. BEING STALLED ON THE INSERSTATE HWY IS A LIFE THREATING ISSUE! I TOOK THE 2021 HONDA PILOT TO THE HONDA DEALER ON 8/20/2025 WHO STATES THAT THEY CANNOT DUPLICATE THE PROBLEM. PLEASE NOTE THIS THE THIRD (3RD) TRIP TO HONDA FOR THE SAME ISSUE. NO RESOLUTION THERE HAVE BEEN MANY OTHER TIMES WHERE THIS OCCURED AND I JUST TURNED THE FUNCTION OFF WHICH ONLY WORKS TILL THE NEXT TIME YOU DRIVE THE CAR. PLEASE HELP WITH THIS ISSUE BEFORE SOMEONE GETS HURT...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682069August 21, 2025
SEATS
There is already an active recall , OHB 24V-064, on this vehicle for a seat weight sensor circuit board. I have made numerous inquiries at two local Honda dealerships in Phoenix over the last 9 months about getting this fixed, but they never have the part(s) available. One dealership, Bell Honda, promised six months ago to call me when they got the parts; I have not heard back from them. I went to another dealership, Right Honda in Scottsdale, yesterday for some other maintenance. They just told me that the parts were not available and could not tell me when or if they would have them.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682051August 21, 2025
STEERING, ELECTRICAL SYSTEM
A few days after I got my new 2025 Honda Pilot Touring, I was turning a corner and the car jerked a bit and several warning messages came up on the dash. I was able to pull the car into a parking spot and I recorded some of the warning messages (a few photos attached). The car worked fine after restarting and when I called the dealer they said that it may have been a sensor and not to worry. Then two days later, I was reversing out of a parking spot and the power steering stopped working. I was able to brake the car and drive it forward to get to a safe place, but the steering wouldn't work after trying to turn the car off and on a few times. There were also other warning messages that were flashing up on the dash. I had to get the car towed to the Honda dealership and am awaiting a report from them. The car is brand new with only 130 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681900August 20, 2025
ENGINE, ELECTRICAL SYSTEM
At a stop light and the car shifted to neutral and lost power, had to restart car. This happened twice, once on a busy road and we were almost rear-ended. Took the car to dealership they said the only thing they could find was that it needed a new battery. Changed battery and has not happened since. They said that likely the battery did not have enough power to power the auto stop/start feature so when I stopped the car lost power. I had no indication that the battery was low and never had a car with a low battery lose power in the middle of traffic. I feel like this is bad design and a potential safety hazard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681875August 20, 2025
VISIBILITY/WIPER
While parked, I heard a pop. Later on there was a crack in the windshield around the camera. Nothing impacted the windshield this looks definitely like a stress fracture but the dealership was not helpful.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681492August 19, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I purchased my vehicle approximately 8 months ago, and recently all of the warning lights on my dashboard began coming on randomly while driving. I immediately brought the vehicle back to the dealership where I purchased it. At that visit, I was told the cause was unknown and that it might possibly be related to the battery. Unsatisfied with that explanation, I took the car to a second authorized dealership for another opinion. After inspection, I was advised that there was nothing wrong with the battery and no clear cause was identified for the warning lights. Despite taking the car to two dealerships, I have received no resolution or effective support. The issue remains ongoing, and I am now left uncertain about the reliability of my vehicle. Warning lights are designed to alert drivers to serious problems, and when they come on without explanation, it creates a very real safety concern. I do not know if my car is safe to drive. My concern is heightened by the fact that I have since learned this vehicle model has been subject to a recall in the past for the same issue. This raises the possibility that my car may be experiencing a known defect that was not properly resolved. As a consumer and driver, I should not be left to guess about the safety of my vehicle, especially when a documented recall exists. I am formally requesting immediate assistance: a complete inspection by a qualified technician, confirmation of whether my car is covered by any recall, and repair of the defect at no cost if it is recall-related. I also request written documentation of findings and assurance that my vehicle is safe to operate. At this point, I feel I have not been provided with adequate support or resolution. I am extremely concerned for my safety and believe this matter requires urgent attention.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681465August 18, 2025
ENGINE, ELECTRICAL SYSTEM
When stopped at a stop light the auto idle stop turned the car off. When we tried to go at the green light the car wouldn't move. The transmission shifted to neutral and was stuck. We couldn't put the car in park, we couldn't turn the car off, we couldn't put it in gear. We considered calling the police for help since we were stuck in an intersection. The car eventually turned off and we tried pushing all the buttons to do something it finally allowed us to turn the car 100% off and restart it. Then we could go.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680859August 15, 2025
STRUCTURE:BODY
Vehicle hatch door window seal and door seal allowed water to collect inside the door. When the door was later opened, the water that collected in the door rushed inside the vehicle and began leaking heavily from behind the interior trim panels at the rear of the vehicle near the hatch door opening.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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