Honda Pilot Complaints

1,017 consumer complaints on file.

#11691839October 7, 2025
STEERING
The contact owns a 2022 Honda Pilot. The contact stated that while driving and turning in either direction, there was a clicking and squeaking sound coming from the steering column, and the steering wheel was difficult to turn. The vehicle was taken to the local mechanic, who was unable the identify the cause of the failure. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The contact was informed that the vehicle was not included in the extended coverage or recall related to the failure. The failure mileage was 58,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691526October 5, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
When I started my 2022 Honda Pilot Special Edition (VIN: [XXX] ) in a parking lot, the vehicle immediately behaved abnormally. As I attempted to turn into a space, the car unexpectedly accelerated and moved in an unintended direction. Despite pressing the brake pedal firmly, neither the standard brakes nor the automatic braking system responded. Shifting into Park did not stop the vehicle, and the transmission did not engage to hold the car. The vehicle continued moving through the parking lot, striking property and other vehicles. The entire event felt like a loss of braking and control, with both the brake system and gear selector failing to function as intended. This was a sudden and dangerous incident that could have caused serious injury. The Honda dealer has confirmed there are no open recalls or campaigns for my VIN, but the event aligns with reports of unintended acceleration and brake failure in other 2022 Honda Pilot vehicles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11691207October 3, 2025
STEERING
I am reporting a serious safety issue with my vehicle related to the steering system. The steering cable reel is binding up, causing difficulty or resistance when turning the steering wheel. This issue affects steering at any speed, making driving unpredictable and unsafe. I am very concerned for my safety, as this could lead to a sudden loss of steering control, putting myself and others at risk. I have brought the vehicle to the dealership, and they have confirmed the problem. They will be replacing the steering cable reel. However, I know there has been many issues with the 2025 Honda Pilot's, and I believe this issue could be another potential defect and may affect other vehicles as well. It needs to be investigated to prevent possible accidents.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691062October 2, 2025
POWER TRAIN
While driving my car braked, would not drive and a warning for transmission presented on warning board. The vehicle would not shift into park, reverse, neutral, or drive. I could not move it from impeding traffic. It nice I factory reset the vehicle was fine again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691032October 2, 2025
POWER TRAIN
My 2021 Honda Pilot AWD (40,200 miles) shifting from Drive to Neutral at intersections by itself, then Engine dies. It happened multiple times. If you need more information, pls contact me at [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690959October 2, 2025
FUEL/PROPULSION SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
My Honda Pilot experiences a serious safety issue with the Auto Idle Stop feature. When the system engages at a stop (such as a red light), the vehicle sometimes fails to restart, leaving me stalled in traffic. This creates a dangerous situation for myself and other drivers. The problem appears to be related to the Auto Idle Stop system and/or the auxiliary battery. Many other Honda owners are reporting similar issues, which suggests this may be a widespread defect that needs investigation. I just dropped the car at Honda dealership for further inspection
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690776October 1, 2025
STEERING
Our 2024 Honda Pilot started with a grinding noise in the steering. Our Pilot only has 011,208 miles on it. We took to the dealer and they said the steering rack needs replacing but its ok to continuing driving. The dealer will order the part. Its beend 3 weeks still no part. What happens on all these Pilots if the steering rack freezes up?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690380September 29, 2025
ENGINE
The contact owns a 2021 Honda Pilot. The contact stated that while his wife was driving 50 MPH, the engine seized, and the functions on the vehicle became inoperable. After waiting for an hour, the vehicle restarted. The contact was unaware if there were any warning lights illuminated. The contact stated that on a separate occasion, while the contact's wife was driving 30 MPH, the engine seized. No warning lights were illuminated. After waiting for a long while, the vehicle was restarted. The vehicle was taken to another dealer, Honda of Whittier; however, no cause for the failure was found. The dealer restarted the vehicle. The contact stated that the failure persisted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689805September 25, 2025
FORWARD COLLISION AVOIDANCE: WARNINGS, BACK OVER PREVENTION: WARNINGS
While driving the right center forward collision warning "approaching object" came on with 4 red bars for no reason, repeatedly. Additionally a warning saying "low speed braking control problem. Parking sensor obstructive" came on intermittently. Upon returning home I noticed that two sensors had become dislodged and fallen into the bumper. They appear to only have been held on by double sided tape. There are no obvious signs of impact, I have not had any collision, and the vehicle was purchased new. The failure appears to be one of the following 3 potential issues: 1) It could possibly be a very poor design choice, by Honda, to tape the parking sensors onto the vehicle. I don't understand why the mounting was not engineered to be injection molded as part of the lower garnish. That would easily reduce the vehicle parts count. 2) It may also be a poor decision in materials by the manufacturer. Honda may have specified an inferior adhesive that is incapable of sustaining the forces involved, or not capable of withstanding the exterior climate. 3) Least likely, but still possible, is the possibility that Honda's trusted retail partner, Conicelli Honda 19428, sold me a car with pre-existing damage that was not disclosed. A malfunctioning safety systems is dangerous to both the driver, other vehicles, and human life. Not only are the excessive malfunctioning notification a distraction to the driver, if a child was to run out in front of the vehicle, the vehicle would not recognize them and they could be hurt. Additionally if it triggers any other safety features such as automatic breaking, it could cause accident, especially if multiple vehicles in the road are experiencing the same issue. I look forward to a resolution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689225September 23, 2025
ELECTRICAL SYSTEM
Vehicle: 2021 Honda Pilot VIN: [XXX] Complaint: My 2021 Honda Pilot continues to have the same issues described in NHTSA Recall 23V-431 (backup camera / infotainment coaxial cable defect). The recall was marked “completed” about two years ago, but the safety problem persists. Symptoms include: •Infotainment screen going black •“Network communication lost” error messages •Backup camera flickering or failing to display Because the backup camera is federally required under FMVSS 111, my vehicle is not compliant with safety standards. The dealership told me that since the recall was already performed, I would now have to pay out of pocket for further repairs. This means the original recall remedy either failed or was not effective. I am filing this complaint because Honda and its dealership are refusing to correct an unresolved safety defect, leaving my vehicle unsafe to operate. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689187September 23, 2025
ENGINE
when stopped at a stop light the engine idle kills the engine and want start back up causing traffic backups...have to go through process to setting back to park and trying to start which does not happen quickly leaving people behind you frustrated and honking. This needs to have an option to disable it if you don't want that function as it's very frustrating and dangerous. Please get honda to fix issue. Thanks for your help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689161September 23, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While driving on U.S Highway 521 in South Carolina, the vehicle experienced SUDDEN, UNEXPECTED BRAKING AND VIOLENT SHAKING even though there were no cars or obstacles directly in front of me. The sensation was so strong it felt as if the car had been rear-ended, but there was no impact. The issue has happened MULTIPLE TIMES since I purchased the vehicle new in 2023. Each time, traffic was flowing normally, and no immediate hazard was present. The closest car in front of me was several car lenghts away, yet the PILOT suddenly braked on its own. The problem appears to be linked to the COLLISION MITIGATION BRAKING SYSTEM or related driver-assist sensors, which seem to be misreading conditions and triggering false emergency braking. This defect creates a serious SAFETY HAZARD. The abrupt, forceful braking puts me and my family at risk of being rear-ended by following vehicles. It has also caused panic and near-miss incidents in traffic. I am filling this complaint to ensure it is formally documented and investigated as SAFETY DEFECT. This is a serious risk to DRIVER AND PASSENGERS and could lead to accidents. I am requesting NHTSA to investigate whether this defect affects other HONDA PILOT vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689148September 23, 2025
BACK OVER PREVENTION
The contact owns a 2021 Honda Pilot. The contact stated that the infotainment system had turned off unintendedly while driving. Additionally, the rearview camera image was black while reversing. The vehicle was taken to the dealer, where the contact was informed that the repair could not be covered under NHTSA Campaign Number: 23V431000 (Back Over Prevention), which was previously performed on the vehicle. The contact stated that the recall repair failed to correct the failure. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11688393September 19, 2025
STEERING
The contact owns a 2024 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V735000 (STEERING). The vehicle was taken to a local dealer where the recall repair was performed; however, the contact stated that afterwards, while driving at various speeds and making a right or left turn, the steering wheel was making an abnormal clicking sound and was jerking abnormally. The Lane Keep Assist warning light remained illuminated. The vehicle was taken to a local dealer, where it was diagnosed, and the contact was informed that the rack and pinion were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11688322September 19, 2025
UNKNOWN OR OTHER
The auto stop - start when idle shuts off the vehicle and then does not auto start when lifting off the brake. This has happened 3 times on the road and is incredibly dangerous as you are left immobile until you are able to wait and restart the engine manually
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11688280September 19, 2025
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
When i stepped on the gas after starting the car, my car suddenly accelerated and there this 25 mph warning popped up in my dashboard. After stepping my brake the car slowed down but I can still see the 25 mph on the dashboard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11687958September 17, 2025
STEERING
My 2023 Honda Pilot has had persistent issues with the steering system since it was purchased new. The problems manifest as knocking noises in the steering column, although no warning lights appear. The Honda dealer has replaced the steering rack three times. A rattling noise is now occurring in the steering column, and the dealer is advising replacement of the steering column. The dealer was in contact with Honda engineering each time to solicit advice and obtain approval for the repairs. The replaced parts are not available for inspection, and only the Honda dealer has inspected the vehicle. I am concerned for my safety. I am afraid that the steering will fail while I am driving at highway speeds and cause an accident. I contacted Honda corporate, and they essentially told me there is nothing they can do because the vehicle is considered “fixed” after each repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11687674September 16, 2025
FUEL/PROPULSION SYSTEM
On the afternoon of Friday, August 29, 2025 while driving the Honda Pilot on a US Highway, the "Check Engine" light came on and the vehicle immediately experience a decrease in speed. Top speed on the highway suddenly became approximately 25 MPH and the Pilot became sluggish and was shaking. We had to drive with the vehicle's "flashing hazard lights" on due to the low speed on the 55 MPH highway speeds. Multiple alerts appeared on the vehicle information display panel. I was just able to get the vehicle home. Due to the Labor Day Holiday, we were not able to get the vehicle scheduled to go into the shop until the Tuesday following the Monday Labor Day holiday. It was very difficult to get the Pilot to start on the Monday "Labor Day" to drive to the automobile shop for them to look at it the next morning (Tuesday, September 02, 2025). Once it did start, it again displayed multiple alerts on the vehicle information display panel behind the steering wheel. Speed was again limited to a maximum of 25 MPH. While driving to the shop (less than 5 miles away), the engine stopped completely and the car shifted out of the "Drive" mode and switched into Neutral without any action of the driver to do so. We had to coast into a nearby parking lot to get the vehicle out of the active city road. All attempts to restart the vehicle in the lot failed. We had to call for a tow truck with a flat bed to take the AWD Pilot to the local shop. While in the shop the codes were diagnosed by the attached "Full Diagnostic Report" via "TOPDON". The shop owner called us saying that the fuel pump had failed and that there was an active NHTSA recall for this issue with Pilots. We called the local Honda Service Department and they stated that our VIN number was outside of the current recall for the same Fuel Pump issue. We feel that the VIN coverage for the already Active Recall for the Honda Pilots should be expanded to include our VIN for the same reasons as the Active Recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11687659September 16, 2025
AIR BAGS, SERVICE BRAKES, FUEL/PROPULSION SYSTEM
Multiply communication failures with the CAN Communication failures found across ECM/PCM/TCM and sensor issues with ADAS components. The vehicle had a surge acceleration after a stop sign and when the auto start stop engaged the vehicle surged forward and, in an effort, to control the vehicle side swiped another vehicle before crashing into a home. Engine was still surging after multiple efforts to stop the engine surge. The engine stopped the surge after hitting the park button multiple times. NO warning lights or sounds and no air bags deployed. The vehicle has been repaired by a body shop and inspected by the manufacturer.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11687579September 16, 2025
ENGINE
AFTER I had the softwear update! When idle at stoplight, auto idle feature kicked on. When light turn green and I pushed gas, car shut off entirely. This happened on multiple occasions. While waiting for an appointment to get this issue looked at, my car failed to start after being parked. It would not start after a jump from another vehicle. The tow truck driver was able to bet it jumped using a battery pack case. At the dealership, battery failed load test. Waiting to see if starter needs to be replaced and valves adjusted under extended warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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