Honda Pilot Complaints

9,418 consumer complaints on file.

#11751468July 20, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
While operating my 2019 Honda Pilot, the vehicle experienced a sudden and complete failure of its advanced driver safety systems. Without warning, a cascade of simultaneous error messages illuminated on the dashboard, completely disabling the Collision Mitigation Braking System (CMBS), Road Departure Mitigation, Adaptive Cruise Control, and Lane Keeping Assist networks.This defect renders critical safety features completely inoperable and causes severe driver distraction due to persistent dashboard warnings flashing on the loop. This failure occurred when turning on the car. The sudden loss of safety systems while traveling at highway speeds poses an unreasonable risk of a crash, as the vehicle can no longer utilize automatic emergency braking or lane assistance features.The vehicle currently has about 88000 miles. The dealership has indicated the issue stems from a failure of the front-facing windshield camera sensor, matching the systematic defect patterns alleged in active federal class-action litigation against Honda. I am requesting that the NHTSA formally investigate this widespread camera component failure to mandate a safety recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751471July 20, 2026
UNKNOWN OR OTHER
While operating my 2019 Honda Pilot, the vehicle experienced a sudden mechanical failure of the factory moonroof assembly. While driving, the moonroof became permanently stuck open / began violently grinding and refused to close.This mechanical failure presents an immediate safety and security hazard. Because the glass cannot be closed, it exposes the interior cabin and driver to distracting external wind turbulence, weather, and road debris while traveling at highway speeds. Furthermore, the inability to secure the vehicle leaves it vulnerable to theft and environmental damage. The vehicle currently has 88000 miles.Inspection reveals that the failure stems from fragile internal components within the track assembly and drive motor. This structural failure requires a costly, full replacement of the track frame mechanism. I request that the NHTSA track these mechanical track failures to determine if a formal safety investigation or recall is warranted for the 2019 Pilot's moonroof assembly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751525July 20, 2026
ENGINE
The contact owns a 2017 Honda Pilot. The contact stated that while idling at a red light and then attempting to accelerate, the vehicle failed to respond, and the vehicle shut unexpectedly. The contact was assisted with pushing the vehicle to the side of the road. The vehicle was towed to a certified mechanic, who diagnosed it with connecting rod bearing failure. The mechanic informed the contact that it was a known issue and that there was a previous recall for the issue. Upon research, the contact became aware of NHTSA ID Number: PE25008 (Engine). The vehicle was towed to the local dealer, who confirmed the failure and determined that the engine needed to be replaced. The dealer located a used engine, but the vehicle was not repaired because the VIN was not under recall. The vehicle was towed to the residence. The manufacturer was informed of the issue and opened a case. The failure mileage was approximately 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751571July 20, 2026
ENGINE
The contact owns a 2020 Honda Pilot. The contact stated that after starting the vehicle, there was an abnormal ticking sound coming from the engine. The vehicle was taken to the local dealer, who examined the engine and discovered metal shavings inside the oil pan and there was engine rod bearing damage. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The contact was informed of NHTSA Action Number: PE25008 (ENGINE). The contact stated that the vehicle had experienced the failure listed in the NHTSA Action Number. The failure mileage was 46,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751683July 20, 2026
ELECTRICAL SYSTEM, SERVICE BRAKES, FUEL/PROPULSION SYSTEM
Full brake system, Emissions System problem, and Service System malfunctioning, out of the blue. Factory Reset and System Updated performed with no improvement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751510July 20, 2026
SEAT BELTS, WHEELS
I bought the car brand new in December 2024. About 3 months later I had to get the struts replaced and had multiple problems that Honda deems as “fine”. The AC cooling is terrible and worse that my 2009 Dodge and 2015 Accord. The steering wheel has a springy rattling noise, and the phone won’t connect to the car at random times. They replaced the struts after returning twice. One year later in March my SRS warning light came on and the dealership fixed it a total of 3 different times, each time not taking care of the problems. They also broke and scratched pieces of my car, failed to put my oil cap back on, and left my car in poor condition when returning it back to me. So far, the SRS system warning hasn’t came back on but still worried because I have kids and don’t want to get into a wreck and something fail.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751504July 20, 2026
UNKNOWN OR OTHER
While running errands, the A/C compressor abruptly stopped pushing cold air. The air was pushing out cold before vehicle engine was turned off, then wouldnt cool when vehicle was turned back in. Honda dealer states need new compressor.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751450July 20, 2026
POWER TRAIN
I had two time between the week of June 30 th to July 4 thank July 13 to July 16 th on the excessive heat days my car was making a lot of sound from driving side as well full vibrations on steering and floor I went to page Honda dealer ship they said short block problem and they they are raising request to Honda my mileage is 58800 2023 Honda pilot bought in May 2023 which is under power train warranty but did not receive any email or any paperwork from Honda dealer ship.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751350July 19, 2026
UNKNOWN OR OTHER
As I was driving I had a transmission system error come up. Took it to a mechanic and code P0741 came up related to the torque converter problem. A service bulletin for 17-18 Pilots is out but does not include mine. I feel like this should be covered as I had to fork out $3000 for a known issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751382July 19, 2026
VEHICLE SPEED CONTROL, SERVICE BRAKES, LANE DEPARTURE: ASSIST
Lane keeping assist problem light on, collision mitigation system problem light on, road departure mitigation system problem light on, adaptive cruise control problem light on. brake sy stem light on. The vehicle’s multiple camera has failed and it is a common occurrence with this vehicle. Honda has not recalled this and is charging customers upwards of $2500 to replace the camera behind the windshield and recalibrate it. This isn’t an issue based on miles there have been incidents with it happening as early as 30,000 miles. I bought my vehicle used and about 113,000 this started happening
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751427July 19, 2026
ELECTRICAL SYSTEM, SERVICE BRAKES, STEERING
While driving my 2025 Honda Pilot at normal road speeds, multiple warning messages suddenly appeared on the dashboard, including steering system warnings. The steering wheel became extremely difficult to turn and felt as though it had locked, creating a serious safety hazard. I had very limited ability to steer the vehicle and could have lost control, especially if this had occurred at higher speeds or in traffic. The vehicle had to be towed to a Honda dealership for inspection. I was informed there were issues involving the steering system, including the steering rack/rack and pinion, and an alignment was recommended. The estimated repair cost was approximately $5,900, and I was told the warranty would not cover the repair even though this appears to be an internal component failure. The failed components are available for inspection upon request. I believe this is a serious safety defect because a sudden loss of steering control while driving could easily result in a crash, serious injury, or death.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751387July 19, 2026
ENGINE, ELECTRICAL SYSTEM, STEERING
Started up vehicle, and (all the bashboard warning lights illuminated),tsa,check engine light,power steering, brake lights.....all of them. Doors won't lock, and the raido stays on, even when the vehicle is completely turned off. Vehicle purchased on:12/02/2024. 3 miles on the odometer. Currently 14,000 miles.. honda corporation attempting not honor the warranty. $8400 dollars, to fix,and to contact my insurance company, and claim rodent damage; I, wouldn't have to pay, the insurance company will cover the cost.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751254July 18, 2026
UNKNOWN OR OTHER
COMPLAINT REGARDING FRANCHISE DEALER RECALL NON-COMPLIANCE & MISREPRESENTATION (#26V-365). My vehicle is currently held at an authorized facility, [XXX], General Manager Honda (Downtown [XXX]), under an active manufacturer dispute (Honda Corporate Case #XXX). On Friday, XXX Service Manager [XXX] verbally stated on a voice line that the mandatory structural safety repairs for Rear Subframe Recall 26V-365 were 'fully completed' on my vehicle, and used this claim to demand immediate asset removal under threat of a $150 daily storage fee. Less than two hours later, at 4:30 PM, an agent named [XXX] from the exact same service department called to schedule the identical 'free safety recall service.' This represents a severe, documented misrepresentation of federal safety recall compliance records by a certified franchise dealer to pressure a consumer during an active dispute. The vehicle has never had a signed work order authorized by the primary owner for this recall. I request a formal manufacturer audit of this facility's recall tracking logs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751320July 18, 2026
ENGINE
My daughter was driving my 2016 Honda Pilot EX when loud rattling noise came from engine compartment. The vehicle lost power and display warning lights came on. She pulled over and shut off the vehicle since the rattling noise was very loud. Vehicle was towed to an independent shop and the technician from the shop confirmed engine malfunction and found large metal bits in the oil. I had the vehicle towed to Honda of Stevens Creek, San Jose, California. Technician also confirmed metal chunks in my vehicle oil. Brian the service advisor from the dealer told me that my VIN number is not part of the recall. I informed him of Honda's recall number XG1 and GGO, but he said he has to follow the VIN number and cannot include my vehicle's engine as a recall issue. Even though the recall article mentioned 2016 and 2018-2019 Pilot in NHTSA recall no. 23V858000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750995July 17, 2026
ELECTRICAL SYSTEM, ENGINE
Engine start/stop function fails to restart after automatically shutting off at a light or in traffic. It falters and fails to start, then the dashboard lights up with errors, and I have to put it into park before restarting. Sometimes it takes a few tries before restarting. The battery has been replaced twice in the last year and the starter motor within the last year too, but the issue persists.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750998July 17, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Additional Comments for Complaint #11750912:I am uploading photographic evidence of severe material delamination on my vehicle's front radar emblem shield (Part #71125-TG7-A51) [71125-TG7-A51].This manufacturing defect caused a critical safety failure: my vehicle recently executed a sudden, violent phantom braking event on the highway with absolutely no prior warning lights or error codes on the dashboard. The peeling layers and air bubbles on the emblem physically refracted the radar signals, creating a false target that locked the brakes and nearly caused a severe rear-end collision.While I was driving alone during this specific incident, this car is my primary family vehicle used daily to transport my wife and my three young children. I am now genuinely terrified to drive my family in this vehicle and must manually turn off the CMBS system every time I start the car to protect them. American Honda Corporate (Case #16495852) has formally refused to address this active braking hazard, deflecting the issue by focusing only on unrelated radio glitches.I request a federal safety investigation into Honda’s radar emblem material degradation, as it directly compromises collision-mitigation systems without triggering automated dashboard fault alerts, putting families and young children at immediate risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751082July 17, 2026
SUSPENSION, UNKNOWN OR OTHER
Hondal recall S/B 26-031 subframe This vehicle is 10 years old and was purchased / driven entirely in the northeast / NY - where the vehicle is most susceptible to underlying rust and corrosion issues and potential failure of suspension components. Vehicle was delivered to authorized Honda dealer / service center for scheduled inspection and required repairs on July 17. However, Honda service could not complete and remedy this safety recall on my vehicle due to unavailability of parts. Specifically, the subrame requires repair/reinforcement, but the bolts are seized and removing them will cause damage to the control arm bushing. Dealer advised they are unable to obtain control arm parts from Honda due to back order. I was advised my vehicle is not the only one they have where unavailbility of repair parts is resulting in inability to complete the safety recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751188July 17, 2026
STRUCTURE:BODY
Premature paint delamination on a 2019 Honda Pilot. Notifying NHTSA to track factory paint adhesion defects correlating with active Attika v. American Honda Motor Co. litigation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751137July 17, 2026
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
Unintended acceleration / accelerator pedal stuck. Vehicle accelerated uncontrollably (>75 mph) on two-lane road despite heavy braking. Could not regain control for over 1 minute. This is the second incident (first in Nov 2025, reported to Serra Honda Sylacauga with no issues found per service department). Video evidence available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751118July 17, 2026
ELECTRICAL SYSTEM
My 2021 Honda Pilot has a failing rearview camera caused by the identical MOST network coaxial defect described in NHTSA Campaign 23V431000, but Honda drew the recall population too narrowly and excluded my VIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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