Honda Pilot Complaints

9,418 consumer complaints on file.

#11471569June 29, 2022
ENGINE
The contact owns a 2017 Honda Pilot. The contact stated while the vehicle was stationary at a traffic light, the vehicle stalled. The contact stated no warning light was illuminated. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the battery to be replaced. The vehicle was repaired. The contact stated that the battery had been replaced three times within four years. The manufacturer had been informed of the failure. The failure mileage was approximately 23,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471277June 28, 2022
ENGINE
It took my Pilot into the Honda dealership because the car repeatedly stalled at when the auto engine idle is engaged and I let off the brake, putting mine and my families in serious danger. Honda originally said they couldn't duplicate the issue or figure out why it was happening and sent me on my way. When it happened again, I took it back to Honda and was told it was the battery. I was hopeful that this was going to solve the problem, but it has not. It continues to stall intermittently if I forget to manually turn off the feature after starting the car. After searching the internet, I found that this is a common problem and that Honda is not doing anything to permanently solve the issue. Please investigate this before someone is killed!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471305June 28, 2022
SERVICE BRAKES, HYDRAULIC, AIR BAGS
The contact owns a 2020 Honda Pilot. Upon purchase of the vehicle, the contact heard an abnormal, screeching noise emit from the front driver-side tire. The contact's husband took the vehicle to a dealer where they found no defect with her rotors or tires. The contact stated that while in stop and go traffic, the brake warning light appeared on the instrument panel as the vehicle independently came to a sudden stop; the contact was able to resume normal operation after the failure. On a separate occasion while traveling downhill at approximately 20 MPH, the brake pedal depressed to the floorboard without warning. The contact panicked and pumped the brake pedal but to no avail. The contact steered the vehicle into the grass to avoid oncoming traffic. The contact hit a neighbor's mailbox and then a tree, which stopped the vehicle. The airbags did not deploy upon impact. The contact nor her daughter were physically injured by the accident but both have suffered traumatic mental anguish due to the failure. A police report was filed. The vehicle was initially towed to an independent tow yard and was later towed to an independent body shop for repair by insurance. The manufacturer was notified of the failure and offered no assistance. The vehicle had yet to be repaired. The failure mileage was approximately 28,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11471379June 28, 2022
ENGINE
The engine's auto idle stop-start system malfunctions intermittently and unexpectedly when stopped at traffic lights, intersections and other roadway stops. The engines shuts down after a normal idling stop, but instead of restarting when the brake is released and the accelerator is pressed to proceed the car remains shutdown and will not restart automatically to proceed out of the intersection or stopped position. There is NO warning of the impending failure to restart - when the brake is released and the vehicle should restart > Annunciator panel then illuminates to an engine off status, the engine remains off/stalled > the car must be put into 'Park', the Brake depressed and a manual restart attempted, all while disoriented and sitting stationary with traffic moving around the vehicle. This is extremely dangerous and completely non anticipatable. The vehicles engine will not restart without multiple cycles/attempts, often with as many as 6 tries or more - taking many minutes while other traffic attempts to maneuver around the vehicle. This has been present with the vehicle since 16,280 miles, now 53,000 miles(6yrs). Multiple Honda Pilot owners have reported this dangerous issue, Honda is aware, the safety concerns of Pilot owners are apparently being ignored by Honda without an effective investigation/engineered solution. I've taken the vehicle to Honda dealership multiple times and told there is no standard/effective 'fix' which has been communicated by Honda to their service centers for this issue - and any attempts to remedy it by replacing the battery, ignition switch or starter has been reported at best as temporary - Dealer service centers refuse to guarantee any remedy attempts or provide any warranty on repair attempts - that any attempt to fix the issue is at the owners expense and risk. This needs to be investigated as a very significant safety issue leaving vehicles full of occupants disoriented/stalled in busy intersections/roadways.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471398June 28, 2022
VISIBILITY/WIPER
Drivers side outside mirror vibrates at highway speeds to the point that images become blurry and making distances unknown. This does not effect the passenger side outside mirror. Bought to Honda dealer and their response is this is a very common issue that the consumer must fix out of pocket if the repair is out of factory warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471419June 28, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, UNKNOWN OR OTHER
I currently have a 2019 Honda, Pilot with approximately 70,000 miles. I have had problems with the idle stop feature since the first year of owning the vehicle. I have had many instances of a restart resulting in actuating the warning lights on my instrument panel and a few times when my vehicle did not restart. My dealer either was not able to diagnose the problem or did not know how. I even paid to have my battery replaced, which helped elevate the problem but did not fix it.I also either have a problem with the automatic braking system giving me a warning or in some instances actually applying the brakes when there is no traffic.Both of these are reoccurring and on-going problems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471448June 28, 2022
ENGINE, ELECTRICAL SYSTEM
When breaking at a stop. Entire car shuts off instead of just the engine. Turns off and have to restart car while in traffic. Has occurred 4-5 times so far.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471079June 27, 2022
ENGINE
Engine is stalling / cutting out at stoplights or when slowing down or stopped in traffic. Car is still in drive but requires that I place it in park, shut off car completely (in traffic) and restart the car. This is an ongoing issue that I have reported to my Honda dealer but they have said there are “no codes” generated and cannot find anything wrong with my vehicle. This is becoming a safety hazard especially if my car slows and stalls in an intersection. It’s causing me severe anxiety when I drive anywhere.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471170June 27, 2022
ENGINE
I was at the red light stop, when I got green light, I moved my feet off of brake, engine did not wake up or restart. I pushed gas pedal but the car would not move, then it showed all kinds of lights on dashboard. Afterwards, the car showed a sign asking to shift into parking, which I did. The engine start button could not restart or turn the car comepletely for a minute. After 2 minutes the card started it again and there was no light on dashboard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471220June 27, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I moved into the left lane to merge onto another road. I had to come to a stop because a car had was stopped ahead of me. After that car moved, I lifted my foot from the brake and pushed the gas to make my left hand turn. The car didn’t move. A light flashed on the car that said something like “to start engine push brake and push start” I looked down at the gear shifter and noticed it was on N. I tried to hit “drive.” The car flashed the sign again. I put the car in park. I tried to put the car back in drive. The car would not change gears. I put on my hazard lights, turned off the car, and restarted it. The car transitioned from park to drive. There have been many instances where I’m merging onto a roadway or slowing down to turn left where the car hesitates. I will be braking. I lift my foot from the brake to press the gas pedal and nothing happens. The car moves because it’s going downhill, but the gas pedal is not causing the car to move. When the car does finally move, it moves with a huge lurch. There have been times that I'm unable to move my car with the gas pedal while crossing traffic. It's terrifying and Honda says that they are unaware of the problem and unable to replicate it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470995June 26, 2022
ELECTRICAL SYSTEM, ENGINE
Issue: engine sometimes does not start after engine idle stop activates On several occasions while stopped at traffic lights the engine failed to start requiring the driver to turn the vehicle off then back on. This occurs after the engine idle stop actives. When the engine stops electrical components, such as the radio, momentarily lose power. The dealership was not able to reproduce the issue. Members of my household have encountered this issue several times a week over a 2 month period. This is a safety issue as the car does not reliably start in traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471055June 26, 2022
ELECTRICAL SYSTEM, ENGINE
Auto Idle System failure. This has been a problem for several years and continues to be a safety issue. If I don't disable the auto idle feature my car will die when I take my foot off of the brake to accelerate.. The vehicle has to do a complete computer reset before I am able to restart the engine. This has happened many, many times at stop lights when the light turns green and I attempt to accelerate, when waiting to merge onto the frontage road of I-35, when turning onto a main road out of a parking lot when traffic is backed up but someone was attempting to let me into the lane (I was half in and half out of the parking lot). In every situation, there is someone behind me expecting me to go (rightfully so). I could easily be hit if the other drivers weren't paying attention. This is a safety hazard and needs to be recalled and repaired. I've asked my mechanic about it and the Honda dealership. No one knows what to do. I've replaced the battery twice thinking maybe that would help but it didn't.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471071June 26, 2022
POWER TRAIN
Transmission kind of jerks when accelerate especially when you do it nice and easy(more like fluctuating up and down) I did some research on line a lot of people having same issues on this year model vehicles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470945June 25, 2022
ENGINE
Start/Stop function engaged at a red light or in stop and go traffic, stopping the engine. Engine would not restart. I attempted to restart engine and had a great deal of difficulty getting it restarted. This is a serious safety issue as vehicles could crash into me and/or I could be stranded with my two children. It has happened 5 times in the past 2 weeks. I have low miles on my car and have owned it less than 3 years.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470949June 25, 2022
ENGINE, ELECTRICAL SYSTEM
The auto start and stop engine feature leaves the car stalled and unable to restart until multiple attempts. We have been stuck in the middle of a highway multiple times with hazards on trying to restart
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470793June 24, 2022
ELECTRICAL SYSTEM, ENGINE
the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the Auto Start/Stop function engaged. Making it necessary to restart manually.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470812June 24, 2022
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
When exiting the interstate and stopped at stop sign, vehicle shut off due to auto stop/start feature. When I released the break to go, the vehicle did not start and completely shut down. The vehicle had to be placed in park, break pressed and ignition button pressed again. It took a little bit but it did start again. After this incident, this has also happened about 10 more times stop lights around town. It has always started again but it takes a minute to restart and multiple steps are needed for it to be restarted. Traffic has been backed up while I attempt to restart the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470887June 24, 2022
ENGINE
While stopped at a busy 4 way stop light my engine shut off and the screed read “car in neutral must be in drive” then went to accessory mode. The car would not restart for five minutes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470919June 24, 2022
ENGINE
Rattling Noise in Engine after I stepped on the gas pedal at a light. Honda said the Engine needs to be replaced. 80,000 Miles never missed an oil change. Prior to the engine issue the pilot would stall at stop lights due to the auto shutoff feature. Honda attempted to replace the stop/start button, it did not fix the problem. When I brought it the 2nd time they said my battery was likely causing the issue and it needed to be replaced. I informed them I purchased a new battery two months prior. The issue was so bad that we had shut off the feature everytime we started the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470864June 24, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
New car battery and car died while waiting at a light. The vehicle idle/stop system kicked in but car was not able to restart. While lights were still available on dashboard, the emergency hazards would not show nor could I put the car in neutral. The dealer looked at this problem twice, first time stating this can just happen and this time they said the new battery was perhaps faulty and replaced the battery. Very dangerous situation as the car just died at the light and cars had no way of knowing the car was disabled as the hazards would not work. Had an emergency jumper pack and was able to move the car to get out of road before it died again- no option to push car as I could not put car in neutral. This is the 3rd time this issue with the battery dying has happened and dealer cannot supply an answer except to swap out the battery. Less than 1.5 years old and <26K miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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