Honda Pilot Complaints

9,418 consumer complaints on file.

#11469954June 19, 2022
UNKNOWN OR OTHER
Auto engine idle stop not working correctly. Have seen others online with same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469880June 18, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Took my Honda Pilot 2019 for emissions test Vehicle Emmssion inspection MVA VEIP told me they having issues with this 2019 Honda especially the Honda Pilot and added manufacturing issues. My $14 was refunded back. Can someone please look into this issue for us. My friend with Honda Pilot 2019 is having the sane issue.We keep getting extended dates to drive around gases are expensive. Please help
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469882June 18, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
While driving I first noticed the radio would shut off- almost like an electric surge (Spring 2021). I brought in to local dealer to assess. Dealer couldn't replicate so was dismissed. Car slipped into "sport" mode randomly (July 2021). Brought in to dealer and couldn't be replicated.Then the car would take longer to start at a stop light. Eventually, at times, the car would NOT START when the brake was released and gas paddle depressed (August 2021). There is no warning or indiction that this will happen. It is periodic, random and unpredictable. The stall out has happened on long and short rides. This has occurred at stop lights, stop and go traffic on a busy highway and entering traffic circles. I could have easily been rear-ended at any of these stalls. I am afraid when driving this car. The dashboard lights up with alerts and the car must be put in park and the start button used to get the car turned on. This takes time to restart the car- further increasing chance of an accident. I have brought the car to the dealer on at least 5 service visits and the problem persists. The dealer reports they were able to reproduce the stall at most recent service visit (6/16/2022). Fuel injector replacements (8/2021), PCM software reboot (10/2021), battery replacement (3rd battery in life of car), and now awaiting valve adjustment (part on national back order). Battery #1 replaced 3/2020, battery #2 replaced 1/2022. The problem persists despite these "fixes". I have requested that the dealer escalate this problem to Honda Corporate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469883June 18, 2022
UNKNOWN OR OTHER
The Honda Pilot repeated failed Maryland Emission inspection. I am requesting the NHTSA to investigate nationwide before it becomes a major safety issue. The Maryland emission officials are also aware that most 2019 Honda Pilot is failing the emission test.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469886June 18, 2022
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
At least once a week the vehicle shuts off and don’t restart at stop light/ sign.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469934June 18, 2022
ENGINE, POWER TRAIN
Reported to dealer twice and could not be replicated. They just tell me they have never heard of this problem. While at a traffic light the vehicle either shifts into neutral, park or second gear. Sometimes I press the accelerator and it does not go even though I’m in Drive. I gave up with the dealer but it is scary when people behind you honk and I could be rear ended because I’m scrambling to press the transmission buttons or restarting. A few incidents, I had to turn off and restart. I have learned if it is running and in Drive but does not go, I press the drive button several times to make it go or turn off and restart in lines of traffic. This vehicle has bells and whistles but falls short with engine and transmission. I currently own 5 Honda vehicles and 12 Hondas over the years. This vehicle is the one I feel the least secure in being dependable. It has 16,000 miles on it and has been problematic since approx 7,500 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469721June 17, 2022
ENGINE, POWER TRAIN
The contact owns a 2018 Honda Pilot. The contact stated that occasionally the vehicle would hesitate while driving. Additionally, the vehicle occasionally lost motive power and stalled without warning. The contact stated that while idle at a stop light and attempting to accelerate, the vehicle independently shifted to neutral and stalled. The contact shifted into park(P) and restarted the vehicle after several attempts. The vehicle had not been diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469759June 17, 2022
ELECTRICAL SYSTEM
Keyless start system problem error message even after replacing key fob battery
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469828June 17, 2022
ENGINE
When I'm driving this vehicle and stop at an intersection, the auto stop/start feature shuts my engine off. When I attempt to start driving again, the auto stop/start feature attempts to start my engine, but instead the car completely dies. This has happened to me three times this week alone! All three times I was running the air conditioning in the vehicle. This does not seem to occur asoften if I am not running my air conditioner.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469529June 16, 2022
ENGINE
Car does not restart after auto stop at intersections or traffic lights.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469583June 16, 2022
POWER TRAIN
This car has an automatic start/stop feature/function that shuts the engine off when the brake is fully pressed. The purpose is to save fuel when stopped at a red light or in heavy traffic. As soon as you release the brake, the engine is supposed to restart automatically. Unfortunately whats been happening is either the engine does not restart or it begins to restart and then stalls. In either case, the car needs to then be put into park, fully turned off, and then restarted. In most cases, it more an annoyance for everyone involved. However, what has happened a number of times is that we’ve moved into an intersection to make a left, stopped for oncoming traffic to pass, and then started our turn. The car has stalled then. Luckily there has been no accidents, but that is by luck. As the lights change, we have to quickly restart and get out if the intersection. I’ve searched online for a solution. Many people have post about the same issue in various forums. Many have also taken their car to Honda dealership for service, but there has been no consistent response as to the cause or a solution. In more recent models, Honda has changed how this feature works, but they have not provided any solution for models preceding the change. Thank for any resolution you can bring to us the many others impacted by this point problem. FYI this is not an issue on a single date; it is inconsistent but recurring.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469612June 16, 2022
ENGINE, UNKNOWN OR OTHER
Auto stop/start feature will leave vehicle disabled and stranded at lights , and or in the middle of busy roads. Has happened to my wifes 2016 honda pilot 5 times now. Luckily 3 of those times were in parking lots , but twice on a busy highway with kids in the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469645June 16, 2022
ENGINE, ELECTRICAL SYSTEM
When the car comes to a stop at a light or intersection, the auto-idle function of the engine engages (indicated on dashboard). When you lift your foot off the break, the radio shorts out, the dashboard flashes, and the engine struggles to restart. This happens regularly. I've even had my vehicle stall in the middle of the road after auto-idle has been engaged (see video). I've taken my vehicle to the Honda dealer several times to be serviced, but each time I'm told they are unable to re-produce the problem. Last time I was at the dealer, I shared this video with them, but they communicated the same message. They can't reproduce my issue and my vehicle is safe to continue driving. I feel strongly that this is a safety issue. If I'm stalled at a busy intersection and drivers behind me are not paying attention, it is likely I'll be hit from behind. The orange engine information light in the video was for a needed oil change that I've since had completed. Video: https://photos.app.goo.gl/dnfH1v3bq31HXQWr6
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469693June 16, 2022
ENGINE, ELECTRICAL SYSTEM
I come to a full stop at a red light at a busy intersection. The auto engine idle shut off engages. When traffic begins to move I lift my foot off the brake. Usually this restarts the car. However, the engine turns off as if it is in Accessory mode. I try to put the car in Park and Turn Off and Turn On, but it requires me waiting a minute or two before I can restart the car. This problem has happened many times and I have reported it to the Curry Honda service in Yorktown Heights, NY (10598) many times. The are aware of the problem and says that there is no fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469511June 16, 2022
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
Multiple times the vehicle wouldn’t start. The start stop switch is the culprit after 7 months of dealing with it and taking it to dealership finally. Car will cut off at stop light but won’t turn back on. Takes like 4 tries to get it back on. Also at 126k or 128k engine had a knocking sound and needed replaced and it cost $7000 the air conditioning doesn’t work and this is very upsetting this isn’t why I buy Hondas. The start stop event happens everyday and every time I start the car and don’t deactivate the start/stop system
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469512June 16, 2022
ENGINE
No Restart After Auto Start/Stop Engages. The engine fails to restart on its own from a complete stop at a traffic light or road intersection with the Auto Start/Stop function engaged. The Vehicle stalls out, must be put into park and the start button must be cycled a few times before engine will restart. This has been occurring continuously for a year now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469293June 15, 2022
UNKNOWN OR OTHER
Honda has a "stop / start" feature that when stopping at a stop sign or traffic light, with brakes applied, stops the engine. Once you take foot off brakes, the engine should restart. On four occasions, the engine did not restart. This is a fuel saving feature, however, in each case I'm stuck in traffic while trying to "restart" my Honda Pilot.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469324June 15, 2022
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
2018 HONDA PILOT. CONSUMER WRITES IN REGARDS TO MPG ISSUE. THE CONSUMER STATED THERE WAS A DISCREPANCY BETWEEN THE MPG DISPLAYED ON THE VEHICLE VERSUS THE ACTUAL MPG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469364June 15, 2022
ENGINE, ELECTRICAL SYSTEM
Incident happened 3 times in 1 week (June 8th, 11th, & 15). When stopped at a light or in traffic the car shuts down. The engine does not restart when it's supposed to, leaving us with a dead vehicle. The car had to be jump-started to get the vehicle moving again. In worst cases, the battery doesn’t even hold a charge. Other issue would be when pressing the gas the car would stall sometimes before accelerating.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469399June 15, 2022
ELECTRICAL SYSTEM
The contact owns a 2019 Honda Pilot. The contact stated while stopped at a traffic light and slightly releasing the brake pedal, the vehicle stalled. A message was displayed on the instrument panel on how to restart the vehicle after an Auto START/STOP failure. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the battery needed to be recharged. The battery was recharged however, the failure persisted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 42,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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