Honda Pilot Complaints

9,418 consumer complaints on file.

#11479458August 15, 2022
UNKNOWN OR OTHER, ENGINE
When my auto stop idle engine kicks on, and stalls when I try to depress brake and press gas. It has happened approximately 10 times over the past year and a half, always in an intersection when it’s dangerous. I have taken to the dealership more than once and they have been unable to resolve and recommended I replace my battery which I did which has not made the situation better. I also just filed a complaint with Honda but this is very dangerous and needs attention.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479460August 15, 2022
ENGINE
I was stopped at an intersection and when I got a green light and stepped on the gas my car stalled, I drifted into the intersection and braked and I was then stuck there bc my car would not restart. It took a couple minutes and it finally did. Luckily it wasn't a busy intersection and there wasn't an accident. I had 3 small children with me, it was very scary.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479362August 15, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The controls froze while driving and I was unable to safely maneuver the vehicle and it crashed in nearby bushes. I don’t see any recall for the VIN, Also we asked the motor repair team run scan though nothing was found. But would like to report this as we still feel it is some mechanical failure
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11479186August 14, 2022
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
My car completely shuts off at stop sign/red light when engine idle feature is activated. I have to put car in park and restart it. This has been an ongoing issue since summer 2021. Vehicle was evaluated at dealership with no resolve. In addition, a new cam shaft had to be installed in fall 2022 , at Honda's expense.Car completely stalled while passing another (55mph)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479189August 14, 2022
VEHICLE SPEED CONTROL
5 times we have experienced P2135 code. 4 times this year, causing the dash warning lights to flash numerous warnings and the vehicle goes into immediate limp mode. Unable to accelerate normally and unable to drive faster than 30-35 mph on the freeway causing us to drive on the shoulder until we are able to safely exit the freeway . This has occurred while on a hill going up to an intersection not allowing me to accelerate to get through intersection safely. Unable to recreate the situation at the dealership, they see the code but unable the diagnose the root cause. We had the throttle body replaced at our expense per dealership recommendation. It reoccured again within 200 hundred miles. Dealership has had it for 2 days and they are unable to reproduce or diagnose the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479205August 14, 2022
ENGINE, ELECTRICAL SYSTEM
Car stalls when auto stop turns back on
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479229August 14, 2022
UNKNOWN OR OTHER
My vehicle is equipped with with an Automatic Engine shutoff. The vehicle shuts off at traffic lights and then fails to turn back on. I have contacted Honda but only told that there is not currently a recall and it would cost 200$ for a diagnostic test to be ran and if they don’t find the problem I am still responsible for the 200$ charge.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479234August 14, 2022
EXTERIOR LIGHTING, UNKNOWN OR OTHER
Rear view mirror is hazy. This is a problem with most Honda Pilots 2011. The problem is most likely with adhesion or the chemicals tat make up the camera screen and electronics inside the mirror. It is too dangerous to drive with a hazy rear view mirror. Also, headlights get hazy on the Honda Pilot 2011. I think problem is adhesion. In other words, Honda is either did not apply adhesion properly on their lights and mirrors or they used poor material. Please issue a recall and fix these issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479255August 14, 2022
ELECTRICAL SYSTEM, ENGINE
The auto stop/start gas saving feature often results with the car being unable to automatically restart. When this happens, in traffic, I am forced to put the car in park, and hopefully, manually restart the vehicle. This has resulted in the need for roadside assistance, several times (the car requires a jump). I have sent the vehicle to the dealer multiple times, but they say they cannot find the problem or are unable to duplicate it. Once they tested for battery and electrical system for power leaks and such, and though the car is only 3 years old, it is on it's third battery. I have had to regiment myself to disabling the feature, before driving, to ensure the issue doesn't happen in traffic again, as it could result in an accident. The last time this happened was the first week of August 2022, but it has occurred NUMEROUS times, and I'm pretty fed up with the whole issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479107August 13, 2022
ENGINE
Engine unable to restart after stopping at traffic light. When Auto Engine is enabled I have faced this problem multiple times and it was unable to restart. Traffic backed up because I could not go forward. I had to literally shut down everything and then start the engine again. I have already seen this news that you guys are investigating this issue with Honda. Now I disable my engine before I start my journey.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478947August 12, 2022
STEERING, ENGINE
The contact owns a 2010 Honda Pilot. The contact stated while driving at various speeds and making right turns, the steering wheel lost power steering. The contact stated that the failure also occurred while the vehicle was in idle position. The low pressure oil warning light and the check engine warning light were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the rack and pinion needed to be replaced. The dealer was contacted and informed the contact that there was no recall associated with the VIN. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 185,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478972August 12, 2022
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The engine start/stop idle does not start up again after the car stops when at a red light or in traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479077August 12, 2022
UNKNOWN OR OTHER
When stopped and idling at an intersection (just south of North Avenue on Milwaukee Avenue in the city of Chicago) the vehicle engine turned off and would not restart, as it normally does when the car is idling. A message appeared saying, to “push the brake and push the start button” to restart the car. The battery light came on. I tried twice to start it, with no result. I turned on the hazard lights so traffic could attempt to move around me. I tried twice more. Nothing. I couldn’t get the Pilot to either start or completely turn off. Finally, while I was thinking about what to do next, the Pilot completely shut down on its own. I was able to restart the car normally. Prior to this there were no warning lights, and no signs of failure. The idle-stop usually works fine. No one has inspected the vehicle yet. This incident put me and my family at risk as I was in the middle lane of Milwaukee Avenue in heavy traffic, with no way to start the car or turn it off. I turned off the idle-stop feature to drive the 100+ miles home. I’ll call the dealer Monday morning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478835August 11, 2022
ENGINE
My 2020 Honda Pilot (Touring edition) has begun having a rough restart after stopping and the Auto Engine Idle function has turned the engine off. Once it seemed to turn the vehicle off and the radio turned off and back on quickly. I've read about the investigation into Pilots with this issue and wanted to add my car to those that are affected. I called the dealership where I bought the car and explained the issue to a service technician and he indicated that he'd never heard of the issue. Since it just started having the issue in the last couple of weeks and so far it happens intermittently, I haven't taken it into the service department yet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478847August 11, 2022
ENGINE, ELECTRICAL SYSTEM
The engine stop start function fails to "start" the truck in traffic when the failure happens 60% of the time you can follow on dash instructions and restart the truck - the remaining 40% it will ONLY restart after you JUMP Start the vehicle with another car. This has left my Wife Stranded 2 times in a busy intersection and we had to get jump started in the busy intersection While in this state we also could NOT put the vehicle in neutral to move it from the intersection trapping it where it was until it was jump started.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478853August 11, 2022
POWER TRAIN
Vehicle would shift into neutral upon acceleration such as when passing and take up to a minute to reengage in a gear to continue acceleration. Generally happened at 50-60mph on the highway. Called dealer multiple times and brought in at 47,000 mi, but no codes generated by vehicle and dealer couldn't replicate. Finally at 81,000 transmission completely failed on a busy highway exit ramp and car could not be put in gear. Blocked traffic for 2 hours before car could be towed to the dealer. It appears Honda had transmission based recalls up to 2016 but not 2017 model year.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478730August 11, 2022
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
The contact owns a 2021 Honda Pilot. The contact stated both exterior mirrors turned inward independently. The contact stated no warning light was illuminated. The contact stated she positioned both mirrors but continued to experience a failure. The contact took the vehicle to the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 29,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478549August 10, 2022
STRUCTURE:BODY
I had the hood latch recall fixed at Gerald Jones Honda and a week the next day I notice my hood would shake when I would pass by cars. I took it back and they said it was fixed. Currently is shakes and rises when I pass cars. I am afraid to drive with my small children. I have contact the dealership who repaired it and American Honda. By next step is to get an attorney.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478560August 10, 2022
ENGINE, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
The contact owns a 2016 Honda Pilot. The contact stated that the auto start /stop feature cut off and the vehicle shifted to neutral. The vehicle shut off and failed to restart. All the instrument cluster warning lights were illuminated. The contact disengaged the auto start/stop feature. The contact called the local dealer but the vehicle was not diagnosed or repaired as of yet. The manufacturer was not contacted. The failure mileage was approximately 91,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478611August 10, 2022
ENGINE
Today and yesterday, the engine cut off when the car came to a complete stop. I tried to recreate the situation coming to a stop randomly, but found the cutting out was intermittent. Upon reading the forums, I discovered others are having the same problem and that you are investigating whether it has something to do with the auto start/stop feature, so I am reporting my issue with you. Where the engine cut off, I was either at a stop sign or at a red light with passengers including small children, and it took time to restart.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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