Honda Pilot Complaints

9,418 consumer complaints on file.

#11482424September 1, 2022
VISIBILITY:WINDSHIELD
The contact owns a 2017 Honda Pilot. The contact initially noticed that a water leak had developed from the passenger’s side of the windshield. The contact had taken the vehicle to the dealer where they determined that the leak had come from a crack on the driver’s side of the windshield. The contact was then given an estimate for the repair. The contact then took the vehicle to an independent mechanic who refuted the dealers claims and determined that the the cause of failure was due to a manufacturing defect. The contact discovered a 1-inch gap between the sheet metal and the roof at the top of the passenger’s side windshield. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 111,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482508September 1, 2022
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Was driving on a not busy road on the morning of august 30th, 2022 when I heard a large bang/ boom sound and my sunroof literally exploded with Glass luckily falling onto the sunroof viser.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482438September 1, 2022
ELECTRICAL SYSTEM, ENGINE, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
With the auto idle feature engaged (disengaging requires manually turning off the system with each vehicle start) while at a stop light the auto idle feature shut the engine off. Typically, when you release the brake the car start back up and you can begin to accelerate. Over the past few months the issue has stalled the engine, but restarted and give the warning "Collision Mitigation Braking System Malfunction." On the past 2 occurrences the engine has shut off completely and I have had to restart the car. This occurs when at an intersection or similar after going into a complete stop, so vehicles around you are ready to move. Once it took me opening the car door and closing it to get the electronics to allow the car to restart.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482224August 31, 2022
ENGINE, ELECTRICAL SYSTEM:SOFTWARE
The contact owned a 2003 Honda Pilot. The contact stated she was informed by her daughter that the inside passenger side of the vehicle was on fire. The contact extinguished the fire with water. The fire department arrived afterward and informed that the electronic software was the cause of the fire. The contact was unsure if a fire report was filed. The vehicle was destroyed. There were no injuries or medical treatments needed. The contact notified a local mechanic regarding the failure and was informed of the same information which the fire department provided. The manufacturer was notified of the failure. The approximate failure mileage was 89,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11482228August 31, 2022
ENGINE
The engine engages the auto-idle feature but fails to restart at stopping points in the roadway or at intersections. This leaves the occupants stranded in the roadway in traffic congestion. There were no warning indicator lights on the dashboard before the incident indicating a potential issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482236August 31, 2022
ENGINE
The auto stop start function is malfunctioning. When I start to go after being stopped at a red light, the engine often does not restart back up. The car shuts down and I need to put it in park and restart the car. This just started happening about a month ago and it is happening more frequently now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482272August 31, 2022
ENGINE
The problem is related to the start/stop system. When the car is stopped in a red light or crossing the system turns the engine off. When the breaks are released and the system tries to restart the engine, the engine does not start and the car goes off. The panel turns off. After 2-3 seconds the panel lights goes. Pushing the start button, the car's engine turns on on the majority of times. Around 10% the car engine does not start when the button is pushed for the first time. Sometimes is needed to push the button 3-4 times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482277August 31, 2022
ELECTRICAL SYSTEM
On numerous occasions, when the auto engine start/stop engages, due to coming to a temporary stop, the vehicle completely shuts down. I then have to restart the car manually. Usually a notification pops up on the dash telling me there’s an issue and you have to follow the instructions. It’s very stressful because I am usually in traffic and have my children with me. This is a huge safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482294August 31, 2022
POWER TRAIN
The contact owns a 2019 Honda Pilot. The contact stated that after stopping at a traffic light and attempting to accelerate, the vehicle lost motive power and stalled and the transmission shifted into neutral. The contact was able to restart the vehicle and the vehicle operated normally. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 31,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482064August 30, 2022
POWER TRAIN, UNKNOWN OR OTHER
Two incidences occurred within one hour. When in park the vehicle suddenly shifted to neutral and began to roll backwards. The second incident occurred 30 minutes later. When stopped at a traffic light the vehicle again shifted into neutral on its own and would not allow you to switch to drive with out turning off the vehicle and then back on again. Both could have resulted in catastrophic injury. This vehicle has been recalled (and repaired) multiple times for electrical issues and has all push button gear shifts. It is up to date on all recall and service notices and maintenance.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481936August 30, 2022
ELECTRICAL SYSTEM, ENGINE
The automatic engine stop-start feature of the car is having serious issues, the car engine shuts off automatically after stopping the car at stop signs/red lights etc and does not restart automatically after releasing the brake. This has been an intermittent issue and has happened noticeable number of times till now. When the system does not restart its asks to pull over without having engine turned on which is conflicting message. I have spoke to the dealership and they say there is no known issues with the system which says otherwise based on my research multiple customers are facing this issue. Though not a huge safety risk, unable to start a car in busy intersection induces some amount of safety hazard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482029August 30, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2020 Honda Pilot. The contact stated that while driving approximately at 65 mph the brother who was in a second vehicle ahead could see flames present in the front grill of the vehicle. White smoke began to enter the cabin of the vehicle and the contact pulled over, parked and exited the vehicle. Smoke and flames were present coming from under the hood of the vehicle. The fire department was called to the scene and extinguished the flames. No injuries were reported. The vehicle was towed away. A fire and police report was taken at the scene. The cause of the failure was not determined. The manufacturer and local dealer were not yet notified of the incident. The failure mileage was 100,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11481675August 29, 2022
UNKNOWN OR OTHER, ENGINE, SERVICE BRAKES
While driving in the highway , took an exit and slowed down and stop in a traffic and the car ‘s engine stop suddenly and Iam unable to restart it, the brake pad feels stuck and the neutral and drive button does not work, when you turn it on the other electronic still works like the audio and air conditioning but the engine will not turn on . It took us about an hour before the car start working again , causing a long traffic jam in the highway due to we can’t even put the car on neutral for other cars to help us move it on the side, 2 police officers came to the rescue to help us but it didn’t work until we tried again and for some divine intervention the engine start working again. I will have my car check at the honda service in the next few days.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481703August 29, 2022
ELECTRICAL SYSTEM, ENGINE
This issue has occurred twice. First occurrence was when stopped in traffic. Auto stop engaged. When brake was released auto start caused vehicle to stall-out. Vehicle restarted after multiple attempts. Second occurrence was when stopped at traffic light. Auto stop engaged. When brake was released auto start caused vehicle to stall-out. Vehicle restarted after one attempt. For both occurrences, radio was on, air-conditioning was on and outside temperature was +85 degrees. This is a serious safety concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481744August 29, 2022
ENGINE
We are original owners of the vehicle. At busy intersections, including when in the middle of the intersection for a left turn, the car has shot off with the auto-off feature. Upon removing our foot from the brake the truck shut off completely (engine should have restarted). To restart the vehicle we had to ensure we were in park and restart the engine. This catches the driver off guard and creates a panic which is not safe. This has happened about 10 times since owning the vehicle. During my last service appointment I reported the incident, and they checked the battery to ensure it was not a battery related issue. Since that appointment in February we have had this happen ~3-4 times. There is NO OPTION to just disable the auto off. Se we are doing our best to remember to de-activate it every time we start the engine. I'm taking the car in for service again within the next week and will have them recheck the battery.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481767August 29, 2022
ENGINE
Engine start stop will sometimes cut the car off completely. You have to manually restart the car. All the electrical goes dead when this happens
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481791August 29, 2022
ELECTRICAL SYSTEM
My 2016 Touring Honda Pilot has an issue with the idle stop/start feature. I exited the highway and the vehicle shit down as I was decelerating. All of the dash lights flashed and the car would not accelerate. The flashing warning toggled bw engine idle problem and transmission. I was unable to shift gears even into neutral. After shutting the car off, It acted normally for a few weeks. Now, the car is doing it again and I had to have it towed to the dealership bc the lights continued flashing and the I couldn’t shift gears. Dealer says it’s an electronic control issue and costs $900 to repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481901August 29, 2022
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
WE WERE TRAVELING THE FREEWAY AND AS WE DROVE DOWN THE ROAD THE LOW BEAMS TURNED OFF. FORTUNATELY HIGH BEAMS WERE STILL FUNCTIONAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481908August 29, 2022
LANE DEPARTURE: BLIND SPOT DETECTION, POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
I received a transmission system problem warning and a blind spot info system warning. Also the spot on the dash that tells you if you are in Park, Neutral, Drive or Reverse has all of the letters on top of each other and they were flashing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481717August 29, 2022
ELECTRICAL SYSTEM
When the automatic engine shut-off is engaged during traffic stops, sometimes the power to the vehicle shuts off. It can happen at stop signs with out warning. The vehicle usually powers back up in Park.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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