Honda Pilot Complaints

9,418 consumer complaints on file.

#11483759September 9, 2022
ELECTRICAL SYSTEM, ENGINE
Vehicle is equipped with auto engine shutoff when vehicle stops. It started failing and has caused the car to stall at red light. Purchased vehicle 4 months ago
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483470September 8, 2022
ENGINE
When my car had the engine disable feature on the car will stall out usually at traffic lights or even in the middle of intersections. When it stalls it will not start sometime for a few minutes. I have been stranded in the middle of intersections multiple times and cars have come close to hitting me
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483574September 8, 2022
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
The contact owns a 2012 Honda Pilot. The contact stated while driving at 32 MPH and pulling into a parking lot, the vehicle accelerated unintendedly. The contact depressed the brake pedal and the vehicle stopped. There was no warning light illuminated. However, the failure reoccurred the next day. The vehicle was taken to the dealer where it was diagnosed that the vehicle was operating as designed. The contact stated that the ECO was engaging, causing the vehicle from dropping from number six (6) cylinder to number three (3) cylinder. The contact stated upon pulling into the car wash and depressing the accelerator pedal, the vehicle accelerated unintendedly. The contact depressed the brake pedal but it failed to respond and went all the way to the floorboard. The contact turned the steering wheel to avoid a pedestrian. The contact drove sideways and crashed into a building. The air bags did not deploy. The contact was unsure whether he sustained injuries. A police report was filed. The vehicle was towed to a tow lot. The dealer was notified of the failure but provided no assistance. The manufacturer was not notified of the failure. The failure mileage was approximately 158,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11483203September 7, 2022
ELECTRICAL SYSTEM, ENGINE, FORWARD COLLISION AVOIDANCE: WARNINGS
AUTO START / STOP functionality won't re start engine after it has engaged. Engine won't crank over, multiple dash warnings come on. PUSH START bottom doesn't work, have to put vehicle back in PARK and have to attempt several times to start engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483251September 7, 2022
ENGINE, UNKNOWN OR OTHER, ELECTRICAL SYSTEM
I understand there may be an investigation of Honda's stop-start system, the system which is meant to improve fuel economy by shutting the engine off when the vehicle comes to a stop. I experienced this one (1) time while stopping at a traffic light, date unknown. The engine went off, as it was supposed to, but when I took my foot off the brake and pressed on the accelerator nothing happened, the engine had not restarted. I attempted to restart the car by pressing on the start button but since I was in Drive it wouldn't start. I think I tried to shift the transmission into Park (it's been several months since the incident) but I'm not sure if it shifted or not. I turned the car off by pressing the start button, waited briefly and then pressed the start button again to start, which it did. I shifted into drive and pulled away. That was a long time, probably not as long as it seemed, sitting at the light as others were going around me or blowing their horn at me. I have not had any further incidents since that time but wanted to register this one with you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483307September 7, 2022
ENGINE
Sitting at stoplight with the auto start on (turns off at light to save emissions). light turned green took foot off brake, the car died, had to push the start button a few times before car would turn back on. This has happened to us twice.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483360September 7, 2022
ENGINE
The Honda Pilot includes an engine-idle stop feature that is specifically for energy savings. When this feature is on, when the vehicle comes to a stop, the engine idles and then is to restart upon release of the brake and by pressing on the accelerator. On a few occasions now, upon coming to a stop, my engine idles, and then when I attempt to press on the accelerator, the engine does not restart, but rather shuts off completely. When this occurs, multiple interior dash lights ignite and it states to shift to park. When attempting to shift to park the engine still does not come on, and rather I have had to wait until I am able to fully restart the car completely. This has occurred unexpectedly while in the middle of city traffic, while at a stop lights, and while at stop signs. On each occasion, it has been a safety issue as the vehicle is idle in the middle of traffic and there is no immediate resolution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483374September 7, 2022
VEHICLE SPEED CONTROL
While driving at highway speed and applying the brake the car independently accelerated. Vehicle continued to accelerate while applying greater brake pressure in an attempt to slow down. Vehicle had to be driven onto shoulder to avoid hitting the vehicle in front of it. Acceleration stopped after several attempts at braking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482987September 6, 2022
ENGINE
Multiple times the cars engine shuts down at a light due to the auto start/stop and then stalls immediately when trying to restart the car to proceed. It takes a few attempts to restart the car .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482992September 6, 2022
POWER TRAIN, ELECTRICAL SYSTEM, ENGINE
I have experienced several instances where the vehicle's auto stop-start system fails to restart the vehicle's engine after a stop. This has happened 2-5 times. Specifically, when the vehicle is at a full stop (with brake fully depressed), the auto stop-start system is designed to stop the engine to conserve fuel by turning the engine off. During the episodes at issue, the system works correctly to stop the system. However, when I have released the brake pedal and attempted to resume driving, the engine has failed to restart and the power system appears to fail/reset. The vehicle then requires that I attempt to restart it using the stop/start button. On at least one occasion, I had to make multiple attempts to restart the vehicle before it finally began operating again. This situation often results in the vehicle obstructing traffic for an extended period of time and creating a dangerous situation. I have begun disabling the auto stop-start system when driving the car to avoid this problem occurring.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482890September 5, 2022
ENGINE, ELECTRICAL SYSTEM
We have a 2016 Honda Pilot Touring model equipped with the stop-start feature. This feature has failed to restart the engine while stopped at an intersection 3 times; after the first failure we try to remember to disable the feature however it must be disabled every time the car is started (worse, there is a delay in the confirmation that sometime leads to pushing the button twice and inadvertently re-enabling the auto-stop-start). The first time the stop-start failed was near the end of a long trip (New Jersey to North Carolina); it was dark out and we stopped at highway traffic signal triggering the auto-stop, there was no indication that anything was wrong. When releasing the brake, the car failed to start and went into an "off/stalled" state, leaving us stuck in the dark intersection with no lights (presumably the brake lights still worked). Given the vehicle has both an automatic transmission and ignition controlled by buttons (not a shifter/key switch); it took nearly a minute to find the right combination of button (and brake pedal) presses need to get the car restarted (as this was a highway light, the cycles are long). We took it to get the ignition system tested the next day and everything tested OK. We did not experience the issue again for roughly 7 months. The second and third time occurred in the same drive: our son sustained a compound fracture to his arm and given our proximity (less then 2.5 miles) to the ER we opted to drive ourselves there. The auto-stop-start failure occurred at a busy 4-way intersection; upon getting the vehicle restarted (in an admitedly more panicked state) we unsuccessfully attempted to disable the auto-stop-start. The failure occurred again about a mile away at the stop light before the ER; this time the car would not start back up; ultimately we let the car sit for an extremely long minute (a full cycle of the traffic light) before attempting to successfully start the car again in time for the next green light.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482901September 5, 2022
UNKNOWN OR OTHER
My 2016 honda Pilot Touring model won’t restart after idle stopped. I have to place car in park and restart using the start button. Issue occurs only when can idle stops. This has happened to us about 5 - 6 times over a course of 1 year. Detailed says they are unable to find the issue after a software scan. This is a serious safety concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482794September 4, 2022
FUEL/PROPULSION SYSTEM
While coming to a stop light auto start/stop activated when releasing brake pedal car failed to restart. Needed to enter vehicle into park and restart car with push button to resume.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482795September 4, 2022
ENGINE
On numerous occasions, the auto-engine stop/start feature that turns off the engine when the car comes to a stop has had issues where the engine does not restart and the car enters into an error state. I must then turn off the car, then turn it back on. Sometimes this happens after I've pulled out into an intersection but have to stop before proceeding.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482830September 4, 2022
UNKNOWN OR OTHER
This like the third time this has happened where the stop-start feature on my Honda Pilot almost have gotten me into a serious accident. It has happened during stop and go on I95 when I was heading to Maine and I stopped and it literally almost shutdown after I got ready to go forward. Most recently it happened 4 Sep 2022 at about 11:05am EST and was in a turning line in Chelsea, MA and it when it into stop idle shutdown feature but then completely shut off and it took about 2 to 3mins to get it to start back up. The car behind almost hit the back thinking I was pulling off but my Honda Pilot shutdown right when I was getting ready to take off. This is serious danger and defect in this when I see other vehicles operate with no problem with this feature. This could cause someone to get into a serious accident especially in Massachusetts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482844September 4, 2022
ENGINE, ELECTRICAL SYSTEM
When auto stop/start engages the vehicle occasionally will experience a complete engine and electrical shut down when auto start is supposed to engage; the is often leads to a dead vehicle in traffic at an intersection. Occasionally it will have extreme difficulty with a restart, often only starting after several attempts at push button starting. Fuel injectors and battery have all been replaced recently, fuel injectors under recall/manufacturer issue and battery at replacement lifetime. Is often unpredictable when it will cause issues and when it will operate correctly. Has occurred intermittently for several years with a somewhat unpredictable pattern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482720September 3, 2022
ELECTRICAL SYSTEM, ENGINE, STEERING
When stopped at a red light with my foot on the brake and the engine in idle, the engine turned off when I put my foot on the gas peddle. The engine idle stop was on. This occurred while stopped in city traffic (6/2022) and again when I was stopped at a red light on a highway (9/3/2022). The car rolled backward. I had to put the car in park and restart the car. I now have manually turned off the engine idle stop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482695September 2, 2022
ENGINE
When stopped at an intersection, the auto engine idle stop activated in my vehicle. When I let off the brake pedal, the engine of the vehicle did not start back up. Alerts on my dash came up instructing me to place the vehicle in park and restart the vehicle. It took two attempts to get the vehicle restarted. The battery light turned on when trying to restart the vehicle. There was traffic behind me and I had to turn on my hazards to alert them of me having troubles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482344September 1, 2022
ENGINE, UNKNOWN OR OTHER
I can't remember if I reported this already but here goes. My daughter was driving my 2020 Honda Pilot with 41,400 miles on it. She had baby in the back and was in slow traffic in Millsboro Delaware. She thought she smelled something burning. Then she got out of the vehicle, took the baby out and called 911. Fire started coming out of the engine compartment and the vehicle totally burned up.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11482396September 1, 2022
ENGINE
The vehicle stalls at stop signs, traffic lights and in stopped traffic. Sometimes takes multiple trys to restart the vehicle. Been happening regularly for several years. Have had multiple repairs done with no affect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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