Honda Pilot Complaints

9,418 consumer complaints on file.

#11758364August 20, 2026
UNKNOWN OR OTHER
I was driving and I heard a loud bang and then sounds on the top of my roof. I pulled over and found the sunroof had exploded. There is a large portion that is gone. The glass that is left is spider cracked around where the glass is gone. There are pieces of glass that are angled upwards
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11758180August 20, 2026
SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS
The automatic breaking sensor put on my brakes at random times. It happens when going over a small rise in the road and also happened on a 2 Lane road when a semi truck was coming the opposite direction totally within its lane and the sensor for some reason thought maybe the vehicle was in my lane. This caused a sudden breaking and could’ve caused an accident by either me reacting to that breaking or by Vehicle following me hitting my car. This has happened multiple times and is very disconcerting. I took it to the dealer, but they could not find anything wrong with the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757989August 19, 2026
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
MY 2019 HONDA PILOT EX-L WAS STOLEN FROM OUR DRIVEWAY IN JERSEY CITY, NJ ON OR ABOUT JULY 16, 2026. THE VEHICLE WAS LOCKED. BOTH FACTORY KEY FOBS REMAINED IN MY POSSESSION AND WERE INSIDE MY RESIDENCE AT THE TIME. NO WINDOW WAS BROKEN AND NO GLASS WAS FOUND AT THE SCENE, INDICATING THE VEHICLE WAS OPENED AND STARTED ELECTRONICALLY RATHER THAN BY FORCED ENTRY OR MECHANICAL BYPASS. WE HAVE A VIDEO RECORDING OF THE INCIDENT CAPTUREd BY OUR HOUSE SECURITY CAMERA. THE VEHICLE HAS NOT BEEN RECOVERED. A POLICE REPORT WAS FILED WITH THE JERSEY CITY POLICE DEPARTMENT [26-140624]. THIS VEHICLE IS EQUIPPED WITH HONDA SMART ENTRY AND PUSH-BUTTON START. SECURITY RESEARCHERS HAVE PUBLICLY DOCUMENTED A ROLLING-CODE VULNERABILITY IN HONDA REMOTE KEYLESS ENTRY SYSTEMS (CVE-2022-27254, KNOWN AS "ROLLING-PWN") REPORTED TO AFFECT HONDA VEHICLES FROM MODEL YEARS 2012 THROUGH 2022, WHICH INCLUDES THIS VEHICLE. HONDA HAS PUBLICLY ACKNOWLEDGED THAT REMOTE KEYLESS COMMANDS CAN BE MIMICKED, BUT HAS STATED IT HAS NO PLAN TO UPDATE OLDER VEHICLES. NO RECALL, SOFTWARE UPDATE, OR OWNER REMEDY HAS BEEN OFFERED FOR THIS VEHICLE. POLICE DEPARTMENTS IN NORTHERN NEW JERSEY, INCLUDING NEWARK, HAVE ISSUED PUBLIC WARNINGS IN 2026 THAT THIEVES ARE USING ELECTRONIC DEVICES TO CAPTURE OR RELAY KEY FOB SIGNALS TO STEAL LATE-MODEL HONDA VEHICLES. THE PATTERN DESCRIBED IN THOSE WARNINGS MATCHES THE CIRCUMSTANCES OF THIS THEFT. I AM REPORTING THIS AS A POTENTIAL SAFETY AND SECURITY DEFECT IN THE VEHICLE'S ELECTRONIC IMMOBILIZER AND KEYLESS ENTRY SYSTEM. A VEHICLE THAT CAN BE OPENED AND DRIVEN AWAY WITHOUT THE KEY PRESENT DEFEATS THE PURPOSE OF THE ANTI-THEFT IMMOBILIZER AND CREATES RISK BEYOND PROPERTY LOSS, INCLUDING THE OPERATION OF THE VEHICLE BY AN UNAUTHORIZED AND UNIDENTIFIED DRIVER ON PUBLIC ROADS. I REQUEST THAT NHTSA INVESTIGATE WHETHER A DEFECT INVESTIGATION IS WARRANTED FOR HONDA KEYLESS ENTRY AND IMMOBILIZER SYSTEMS IN THESE MODEL YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11758040August 19, 2026
FUEL/PROPULSION SYSTEM
The vehicle sputtered and stalled on the highway. I was able to restart after a few minutes and then it stalled again. I was able to get it to a repair shop after stalling about 3 times on the way. The diagnostic code was for the high pressure fuel pump. This was replaced. Four weeks later the same problem occurred. This time I stalled on a major freeway. I was able to restart and get it off the freeway. It stalled so frequently that I had to call a tow. The vehicle is throwing the same diagnostic code but the shop suspects the low pressure fuel pump may be the source of the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11758068August 19, 2026
SUSPENSION
I am writing to request that the NHTSA investigate a potential safety and repair adequacy issue regarding our 2017 Honda Pilot Elite. On June 29, 2026, we brought the vehicle to an authorized Honda dealership for a Rear Subframe Safety Recall. At drop-off, I specifically reported an ongoing grinding and rattling noise coming from the rear of the vehicle and requested an investigation. The Honda repair order documents this as "Concern rattle heard coming from the rear" but states they were "Unable to duplicate concern." The dealership also documented performing a multi-point inspection. The odometer was recorded at 87,508 miles in and 87,509 miles out. The abnormal noise continued after the recall repair. Due to ongoing safety concerns after driving the vehicle a considerable distance, we sought a second opinion from an independent repair facility on August 17, 2026. The technician there discovered and documented that the left rear upper control-arm bolt was incorrect and too short, and that the required washer and nut were entirely missing. Photographs were taken to document this condition. The technician advised us that the vehicle was unsafe to drive. It remains at the facility waiting for the correct hardware to be installed, followed by an alignment. We are deeply concerned that this critical suspension hardware issue was not identified by the authorized Honda dealer during the recall service, the multi-point inspection, or the targeted investigation of our rear suspension noise complaint. We request that the NHTSA investigate whether this condition is related to the recall repair, and whether the recall repair and subsequent safety inspection were performed adequately. Thank you very much.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11758077August 19, 2026
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
Driving down country road doing about 45 mph when all of a sudden the brakes slammed on throwing me into the seat belt. There was no vehicle or other obstacle insight. Called dealer to see if there was a safety bulletin on this problem. They said there were no safety bulletins on this. They said to check for bugs on the emblem. No bugs on Honda emblem or in front of the rear view mirror on the windshield. Just glad I was not on the interstate doing 70 mph when this happened. It definitely would have caused a wreck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11758063August 19, 2026
SEAT BELTS
The second-row seat belt sensor chimes persistently whenever the seat is occupied although the seat belt is buckled properly. Currently the only seat belt affected is the one directly behind the front passenger seat.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757958August 19, 2026
SEAT BELTS, SEATS
Rear 2nd row seats give false warning when the kids car seats are buckled but constantly give warning that seat belts are not buckled properly. Haven’t received any recall & dealer won’t fix the issue under warranty
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757895August 19, 2026
ENGINE
My Ac went out and upon taking it to the dealership, it was determined that my clutch and coil are melted into my compressor. They ordered the part but there were over 1,000 other dealerships that put in an order for the same part so I was told it could take over two months to get this sort in. They also said this was highly abnormal and it normal wear and tear so it definitely feels like a malfunction of the equipment Honda has that should be considered a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757842August 19, 2026
ENGINE
I had a connecting rod bearing failure. Thjs failure is exactly the same as the issue being investigated by NHTSA currently for modek year 2020 Honda Pilots. My car had 93k miles on it at the time of failure although I complained to my dealer as far back as September 2022 of hearing engine knock occasionally. The repair cost me $8700 not to mention the loss of my car for 10 days. The incident happened when I was on a family vacation and I had to have the car repaired at a dealer 200 miles away. I went to Honda America seeking some assistance given their current recall per bulletin 24-001, even though my car was beyond the model year range. The failure was exactly the same as that described in the bulletin. I have a record of oil changes on my car for the last 4 years. I typically change oil at 5000 mile intervals.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757579August 18, 2026
FUEL/PROPULSION SYSTEM, ENGINE, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Tachometer is starting to surging idle. Getting a wave of errors lights and messages. It’s also a known problem on the 2019 of the same model and it has a recall. I received the same code from an auto repair shop. Service Bulletin 21-010
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757830August 18, 2026
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: ASSIST
My 2022 Honda Pilot developed an intermittent failure of the multipurpose forward camera used by the Honda Sensing system. Multiple dashboard warnings appeared simultaneously, including Adaptive Cruise Control (ACC), Lane Keeping Assist (LKAS), Collision Mitigation Braking System, Road Departure Mitigation, Auto High Beam, Blind Spot Information, and a Brake System warning. The vehicle’s normal brakes continued to function, but the affected driver-assistance and collision-avoidance features became unavailable. A Honda dealership diagnosed DTC U3000-49, documented as an internal failure of the multipurpose camera, and recommended replacement and aiming/calibration of the camera. The quoted repair cost was $2,356.95 plus tax. The failure is intermittent. On one occasion, all warning lights disappeared after starting the vehicle and the Honda Sensing safety features operated normally. After the vehicle was shut off and restarted, the warnings returned and the safety features were again unavailable. Honda declined my request for goodwill assistance and advised that this is not considered a known camera problem. I am reporting this because failure of a single camera disables multiple collision-avoidance and driver-assistance safety systems. I am concerned that other 2022 Honda Pilot owners may experience the same U3000-49 multipurpose-camera failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757706August 18, 2026
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
On 05/01/2026 the battery failed and the car needed to be jumped and immediately driven to a dealership for battery replacement. The battery would not hold a charge. On 8/15/2026 the A/C went out and upon a diagnostic service appointment at the dealership on 8/17/2026 it was determined that the compressor suffered a catastrophic failure and melted.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757688August 18, 2026
UNKNOWN OR OTHER
1. What component or system failed or malfunctioned and is it available for inspection upon request? The Air Conditioning (A/C) compressor seized completely, causing the A/C compressor clutch to overheat and melt. Yes, the vehicle and the failed components are available for inspection upon request.2. How was your safety or the safety of others put at risk? A completely seized A/C compressor pulley creates a severe mechanical hazard while driving. Because the compressor is driven by the engine's serpentine belt, a locked pulley can cause the belt to melt, snap, or throw off entirely while the vehicle is in motion. If the belt fails, it results in an immediate loss of power steering assist, loss of alternator charging, and engine overheating. This creates an abrupt, catastrophic loss of vehicle control on the road, putting my family and other drivers at extreme risk. Furthermore, dealership staff dangerously misinformed us that the vehicle was "safe to drive" despite this critical failure.3. Has the problem been reproduced or confirmed by a dealer or independent service center?Yes. The problem was officially diagnosed and confirmed by a local authorized Honda dealership service center (8/17/26).4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes, the vehicle was inspected, and the failure was documented by an authorized Honda dealership representative. 5. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? The primary symptom was a sudden failure of the air conditioning system to blow cold air (afternoon of 8/14/26).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757643August 18, 2026
SEAT BELTS, SEATS
the seatbelt alarm on the passenger side middle row seat keeps beeping and flashing the seatbelt warning despite the passenger being bucked in. The dealer says the belt is covered under warrant but the buckle is not. The sensor in the buckle is supposedly the issue. Its a system... Am I supposed to tie my kid in with just the strap? The constant alarming while driving is a distraction. Failure to address is going to result in people not buckling into the seat.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757583August 18, 2026
SEAT BELTS
the right rear seat safety belt warning keeps going off as if the passenger does not have the seat belt fastened although they do have it fastened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757426August 17, 2026
ELECTRICAL SYSTEM
The contact owns a 2016 Honda Pilot. The contact stated that upon starting the vehicle, there was an abnormal dinging sound coming from the vehicle, and the ignition control, stability control, power steering, and hill-start assist warning lights were illuminated. The warning lights initially turned on and off simultaneously but eventually remained illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that there was no coverage under Technical Service Bulletin: A18-010 / NHTSA 10128893. The approximate failure mileage was 222,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757503August 17, 2026
ENGINE, SUSPENSION
when trying to accelerate car is yanking very bad seems like it is a very bad shutter or something with the transmission there is also a very bad squeak when you drive under the car
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757538August 17, 2026
ELECTRICAL SYSTEM, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
The entertainment system shuts down and repeatedly restarts during driving. When it shuts down, an error screen states "Network Communication Lost" and "MOST NET OFF". When it shuts down, the rearview camera function fails when the vehicle is in the reverse gear. Using today's date. This failure has occurred repeatedly. The NHTSA Recall Number: 23V-431 does not include this VIN; however, the failure symptoms appear to be identical
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757561August 17, 2026
FUEL/PROPULSION SYSTEM
Smells gas while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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