Honda Pilot Complaints

9,418 consumer complaints on file.

#11622970October 31, 2024
UNKNOWN OR OTHER
Just returned back home from a quick drive and the vehicle was sitting in my driveway. After about 20 min I walked by the car and noticed the entire back window in multiple pieces. There was no one that walked by or drove by. Pieces of glass were noted to be 10 feet behind the vehicle on the driveway. There was no one in the vehicle at the time and nothing in the trunk area that was potentially pressing on the glass. Vehicle was towed to the dealership where it was collision wrapped until the glass could be replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622808October 30, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Honda Pilot. The contact stated that on several occasions while driving at various speeds, the vehicle lost power. Additionally, on other occasions while stopped at stop signs and or red lights, the accelerator pedal was depressed; however, the vehicle hesitated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that either the fuel injector and or fuel pump needed to be replaced. The vehicle was not repaired. The vehicle was then taken to a dealer however, the failure could not be duplicated because the independent mechanic had cleared the codes. The vehicle was towed to a dealer where it was diagnosed and determined that the fuel injectors needed to be replaced. The vehicle was repaired but the failure reoccurred several weeks later when the contact attempted to start the vehicle and the vehicle failed to start. The manufacturer was notified of the failure. The failure mileage was approximately 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622831October 30, 2024
ELECTRICAL SYSTEM
When car is stopped at light/stop sign, etc, the car automatically shifts into neutral and battery light comes on, car will not shift out of neutral or turn on. Car has to be shut off which involves pushing start button several times before it will shut off. Wait a few seconds and then it will reset and drive. This is a safety issue as cars behind do not realize my car won’t move. This has been a recurring issue with the start/stop function since I bought the car where the car engages the start/stop and the. The car won’t turn on and go when I release the brake. I have gone to the dealership several times. They have replaced the battery and says nothing is wrong and they can’t recreate problem. Previous case #14132776 with Honda on this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622461October 29, 2024
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
I have a recall for fuel pump malfunction that was announced in December 2023. The first time I was notified was in February 2024 and today we are at the end of October 2024 (240 days) and there has been no update. My car failed to start twice and the battery was in good shape in May and July. The car constantly hesitates when trying to accelerate. Every time, I call a Honda dealer they tell me that the replacement for the item is not available. Upon checking for some affects that might be caused as a result of this recall, the fuel filter might get bad due to bad fuel pump, it might also affect the function of the fuel injectors, valves, and the whole fuel system. Honda wants to charge me just to take a look into this incident. I feel unsafe driving on highways or even in local areas as every time I try to accelerate, the car fails to go to full power and I am afraid that the car behind might hit me from the back if my car stops due to fuel pump failure. If the manufacturer or the dealer is unable to replace this part, I feel that they should change my car to a new car as I have been driving with this issue for over 8 months now with no visible progress.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622473October 29, 2024
FUEL/PROPULSION SYSTEM
I received a recall notice from Honda regarding the Safety Recall of the fuel pump module in May 2024. My local dealer just informed me that they have no idea when they will receive the replacement modules and they are receiving about two units per month at random intervals. If this is indeed a safety recall, I believe Honda should be making these units available for existing customers ahead of producing units for new, unsold vehicles. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622543October 29, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was not yet available. The local dealer was contacted and informed the contact that parts would be available in October 2024; however, most recently the contact called, and it was confirmed that parts were still not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that after turning off the vehicle and attempting to restart the vehicle, the vehicle failed to start. The vehicle failed to restart after being turned off on several occasions. The vehicle would restart after waiting approximately 15-20 minutes. The vehicle was taken to the dealer where it was confirmed that the fuel pump module needed to be replaced. The vehicle was not repaired due to parts not being available. The manufacturer was not made aware of the failure. The approximate failure mileage was 30,000. Parts distribution disconnect
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622573October 29, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed the vehicle lost motive power with several unknown warning lights illuminated. The vehicle was towed to the dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 118,239. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622629October 29, 2024
STEERING
Steering makes noise, safety concern. Steering rack replaced at 5,000 miles in July 2024 (10 months after purchase). Noise came back at approximately 7,500 in October 2024 (13 months after purchase). Was told initial Steering rack was defective and the replacement may have been defective too. Honda replaced the steering rack a second time on October 28-29, 2024. Not sure of this is a permanent fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622234October 28, 2024
ENGINE, ENGINE AND ENGINE COOLING
The contact owns a 2018 Honda Pilot. The contact stated while driving 25 MPH, the vehicle stalled. The vehicle was towed to a dealer where it was diagnosed that the rod bearing was worn and caused damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling); however, the VIN was not included. The manufacturer was notified of the failure. The failure mileage was 165,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622363October 28, 2024
FUEL/PROPULSION SYSTEM, STEERING
THE VEHICLE WHEN IN MOTION SUDDENLY TURNS OFF BY ITSELF PUTING ME AND OTHER DRIVERS AROUND IN DANGER. THEN, WHEN DRIVING THE STEERING FEELS LIKE LOOSING CONTROL. AND I TOOK IT TO THE MECHANIC TO CHECK ON IT AND HE DETECTED A STEERING WHEEL PROBLEM AND THERE'S NO WARNING LIGHTS. ALSO, MY CAR FEELS LIKE THE GASOLINE DOESN'T FLOW PROPERLY. CAR LOOSES SPEED AND START SHAKING WHEN TRYING TO PUMP GAS WITH PEDALS. MY CAR HAS ONLY 100,000 MILES AND THIS CAR HAS GIVING ME PROBLEMS FROM THE BEGINNING. THE VISORS WERE SO HARD TO MOVE UP OR DOWN UNTIL THE DRIVER SIDE IS FULLU BROKEN AND TOO EXPENSIVE TO REPLACE. HONDAS ARE NOT NUMBER ONE CARS LIKE THEY USE TO BE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622130October 27, 2024
ENGINE
Connecting rod bearing failure. Engine was making knocking noise noticeable under 2000 RPM. Engine could experience sudden loss of power if engine failed. Dealer inspected engine internals and found a spun connecting rod bearing, requiring engine short block to be replaced. Vehicle falls in the production date range stated on recall 573 for this exact issue, however Honda Corporate stated VIN doesn't match affected units.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622141October 27, 2024
UNKNOWN OR OTHER
I just purchased this vehicle this year if any components failed I do not know of it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622053October 26, 2024
LANE DEPARTURE: ASSIST, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
Warning lights for the ACC, LKAS and FCW have been blinking everyday. One day they just started blinking. I took to dealership and they said it's $180 to diagnose issue. I have seen 100s of pist of different forums about the issue which means it is a known problem. As of the last 6 months or so these features do not work on the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622091October 26, 2024
ENGINE
On October 24th I was parked at a rest area and started the engine on my 2017 Honda Pilot. When I did I heard a knocking in the engine and the oil light came on. I immediately shut the engine off and checked the oil. I contacted a wrecker and had it towed to the nearest Honda Dealership. I was advised that it’s probably a faulty Rod bearing. I did research and found out there was a recall on the 2016, 2018, 2019 pilots but skipped my year except the 2016 Ridgeline. I contacted Honda Corporate and they stated I had to get a physical inspection done at the Honda dealer again and it might or might not be covered. I did not get a definitive answer. I don’t understand when the 2016 and 2018 have a recall for an issue that occurred on my car, but my car is not included on the recall and I will probably be out a minimum of $10k for a faulty designed engine. Make note my vehicle has only 80k miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622019October 25, 2024
POWER TRAIN
When shifting from reverse into drive, there is a 5-10 second hesitation. I push the gas and the car does not go. It will eventually accelerate at a very high speed. Does not happen every time, but often enough to be very dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621856October 25, 2024
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER, ENGINE
- Extremely strong gasoline smell inside the vehicle while driving. Didn’t matter AC on or off, smell was terrible but more evident with AC/Fan on. Had to lower all the 4 windows to let out the air. - With a toddler in car it was terrifying with the nauseating smell and/or the risk of fire if at all. - Problem not reproduced by dealer and was mentioned it’s a sticky plastic in exhaust, will go away. - First appeared only on 23rd Oct 2024 with around 1,590 miles on it and not until then. No other related symptoms. - Fuel was almost 3/4th full and had been more than 8 days since last filled. Never filled to the brim ever or overflowed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621717October 24, 2024
ENGINE
Purchased a used 2016 Honda Pilot Elite in "great condition" from the Honda dealership 2.12.24 @ 99,745 mi. Car performed awesome, minus the need for new battery and continued to perform well until recently 10.15.24. The car was a bit low on oil so I topped it off thinking that this new clicking sound from the central part of the engine would mellow. I gave the engine a day or two to allow the engine to hopefully settle. Still heard the clicking. Took it in to the shop 10.21.24, thinking that it may be the timing belt tensioner beginning to go, (I'm @ 107,000 now. I took it to the shop before 105,000 6.21.24) and my mechanic confirmed the belt is still good and has much life left) and was told my engine is on the verge of seizing up. The noise I'm hearing is related to the Cam Rod/connecting rods of my engine. Theres still not a check engine light on in the car.! WTH? This came as a complete surprise. My VIN is currently not included in the engine recall incident #23V751000 issued 11.12.23, but it should be!!!!!! I've made an appeal to American Honda, but I'm not confident of the results based on what I'm seeing others have posted before me. Please help us!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621746October 24, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621754October 24, 2024
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
I've brought the car to the Honda Dealer located at 2400 N State Rd 7 Hollywood FL 33021 for over a year I have complained that the car jumps and that there is a few recalls on my vehicle. I was told that the part isn't available and they can't fix it but did not offer any remedies to this issue. The car will shut off on me while I'm driving and it's very dangerous. I've mentioned this to them many times but they only try to convince me to buy another car and get me to trade in my car and pay a deposit.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621708October 24, 2024
ENGINE
Our vehicle developed an engine knock 1 week after purchase. The mileage on the vehicle is 110,914. We took the vehicle to a certified Honda dealership which has had all maintenance at Honda’s recommended service intervals complete for the entirety of the vehicles life. The problem was reproduced at the dealership and upon further investigation, the tech found connecting rod bearings and main bearing failure. I received an estimate for repairs in total of over $15,400. American Honda is aware of this issue and has remedied it through work found in safety recall 23V-751. Our specific 2017 model doesn’t fall under the recall, but it has the same symptoms detailed in the recall. American Honda has been contacted for inquiry and vehicle is currently at the dealer awaiting further response.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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