Honda Pilot Complaints

9,418 consumer complaints on file.

#11630973December 16, 2024
SERVICE BRAKES
The contact owns a 2012 Honda Pilot. The contact stated during the past 3 seasons of winter, the vehicle would fail to come to a stop while depressing the brake pedal. No warning lights illuminated. The failure would occur during winter cold climate temperatures. The vehicle was previously taken to a local independent mechanic where both the front brake pads and rotors were replaced. The vehicle was also taken to the local dealer for a second opinion however the failure could not be replicated. The vehicle was taken back to the same local independent mechanic where the power fluid and brake system were flush however the failure had reoccurred and could not be replicated. The vehicle was also taken to another local independent mechanic for a second opinion however the failure could not be replicated. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 149,584
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630814December 15, 2024
ENGINE, ELECTRICAL SYSTEM
We have had consistent, non-stop, unknown and unresolved engine issues from the day we purchased this vehicle. The dealership has not been able to identify or resolve these issues, which include the Rocker Arm, Cam Shaft and Cam Shaft sensors, numerous electrical, fuse and sensor failures and more. The symptoms appear to be the same as those cited with the connecting rod bearing issues but for some reason our vehicle has not fallen under the recalls.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630602December 13, 2024
ELECTRICAL SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION
The Honda Pilot radio center includes the back-up camera and also Apple-Play used for navigation. This system was subject to a recall earlier when the radio would crackle and then the info center would lose power on an intermittent basis. A recall was performed, and a cable was replaced. That seems to have fixed the loud crackle issue, but I still have an intermittent problem with the info center losing power. The dealer told me to contact Honda. Honda told me it is a dealer decision to charge for troubleshooting and diagnostics. Meanwhile this is a safety issue especially when backing up and while driving because I lose my GPS map. Honda has not fixed the earlier problem, and the dealer will not do anything without getting paid for their efforts (which seems reasonable).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630564December 13, 2024
BACK OVER PREVENTION: WARNINGS, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: ASSIST
We own two Hondas. On December 18, 2024 someone stole the radar senders from both vehicles. I takes a little over a minute to steal these. The Honda dealer states that Honda Corp has offered no solution. Beyond expense this negates the cars high tech safety features which makes the vehicle unsafe to drive per the numerous warning that flash on the dash board. As you can understand, there is no effective way to stop this safety defect from reoccurring. The solution may be an encrypted design for the sensor, that only works on the car it was installed on. Police report cannot be made until we know the accurate repair cost.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630325December 12, 2024
ENGINE
Engine developed a knocking, then started to sputter and ultimately stalled. No codes showed. Sent to dealership, they said I need a new engine, but could not tell me why. Again No codes drove car for 1 day, engine completely failed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630485December 12, 2024
ENGINE
No precursors and vehicle always followed recommended maintenance. Started vehicle and began making knocking and screeching sound which grew increasingly louder, followed by the engine light flashing. Immediately pulled over and had vehicle towed. Gunn Honda ran diagnostics and determined engine failure originating in the lower engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630179December 11, 2024
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
On the highway, driving at 70mph, the speed of the car dropped suddenly down to 40mph. Almost caused an accident as there wasn't time for other cars to break or move lanes. Managed to exit and drove slowly to the dealership. They said it was a problem to the high pressure fuel pump.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629848December 10, 2024
ENGINE
Engine failure only at 80k miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629969December 10, 2024
ENGINE
Rod Bearings failed on the vehicle. No indication that were going bad. we were driving on the interstate and all of a sudden heard major "clunking" and safety system lights on the dash flashing. The vehicle was towed to a private auto shop and inspected to find it was the rod bearings. there are recalls on the same motor for model years 2016, 2018, and 2019. The vehicle is available for inspection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629977December 10, 2024
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Our Honda had a failure while driving on the highway. The camera behind the windshield apparently failed all at once and this caused all of the safety features to stop functioning and we almost had a wreck trying to get across the busy lanes of traffic because when this camera failed it caused the service brakes light on the dash to come on and stay on as well as the adaptive cruise control, the lane keep assist, the emergency braking, the blind spot warning all to stop functioning immediately without warning. We had the vehicle towed to the Honda dealer and had to pay to have the $1300 camera behind the windshield replaced on a vehicle that’s barely 5 years old. This camera that is so ingrained into all of the safety features that are the main reason we bought this vehicle should not be failing. Honda refused to assist with this repair and they will recall vehicles because a backup camera isn’t clear but offer no help for something that kills every single safety feature of the vehicle? How does that make sense? I find this to be a sad situation that will get someone killed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629820December 10, 2024
POWER TRAIN
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629668December 9, 2024
ENGINE, POWER TRAIN
The contact owns a 2016 Honda Pilot. The contact stated while driving at an undisclosed speed, there was a loud knocking sound coming from the engine compartment. The vehicle was towed to an independent mechanic and was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The contact stated that while test driving the vehicle after the repair, the transmission was slipping. The vehicle was then towed to a transmission specialist. The contact was informed that the transmission needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629676December 9, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda Pilot. The contact stated while driving at various speeds, the RPM failed to respond as needed. The contact stated that the vehicle was jerking while accelerating, and on several occasions the vehicle stalled. The contact stated that no warning light was illuminated; however, the failure became progressively worse. The local dealer was contacted, and the contact was notified that parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not repaired. The manufacturer was made aware of the issue. The approximate failure mileage was 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629711December 9, 2024
BACK OVER PREVENTION: WARNINGS, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: ASSIST
Four warning lights have been on for the past week. Brought it to Honda for diagnosis and repair, and they state that the multi-purpose camera has failed and will need to be replaced at a cost of $1,900. This is seems like a huge safety issue and, after reading several forums, appears to be a global issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629761December 9, 2024
FUEL/PROPULSION SYSTEM, ENGINE
My car for a long time has had the errors/emissions engine light on and when Honda has performed the diagnostic testing they say it could be the oxygen sensor or catalytic converter or fuel injectors or many other things...I've replaced the oxygen sensor recently and the light still on and doesn't go off. I think my car issue needs to be investigated and a recall performed. I see other recalls for my year and make of vehicle but when I enter my VIN its not saying no recall at this time. I feel like Honda doesn't know what is wrong with my car and of course at this point my car's is not under warranty and the fuel injectors they had replaced when I had around 10,000 or 20,000 miles on my car that also is now not covered on any warranty. Please help , all I want is my car to not have this light on every time I drive it. Thank you for looking into this for me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629789December 9, 2024
ENGINE, VEHICLE SPEED CONTROL, STEERING
Since we purchased the vehicle back in 2019, the truck would stall and want to shut off during driving on and off. We received the recall information back in August and were told to call and make an appointment to service the recall. Back in August they said they didn't have enough parts in stock to service the recall and they would call me when more parts became available. Now we are in December and the truck is getting worse and we have not received any information regarding service to it. We have two young children in the car with us daily and are afraid that something might go wrong with the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629535December 8, 2024
ENGINE
The component that failed was the connector rod bearing in cylinder 4. It is not available for inspection. Our safety was put at risk because the connector rod bearing failed while my family and I were driving at 80mph (legal freeway speed) on the freeway. We lost power and the engine shuddered and the car shook while we navigated to the shoulder. The vehicle was inspected by the independent service center. There were no symptoms that I noticed prior to the failure. It was sudden, and occurred on my Pilot on just 112,546 miles. The problem was confirmed by an independent service center.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629499December 8, 2024
ENGINE, ELECTRICAL SYSTEM
Our vehicle continues to randomly turn off and not go while driving. Whenever the idle start/stop is engaged, the vehicle will randomly not restart when traffic is moving. When this occurs you must completely turn off the vehicle, wait a few seconds, restart the vehicle, wait a few seconds, then attempt to place back into drive before being able to move. We have been having this same issue many times now. We have taken our vehicle in to the dealer service department multiple times with this issue. We have replaced the battery ($400) and it still happens. They act like they have never heard of this happening to anyone before and we must be "making it up". They then proceed to tell us that we need to let it keep happening until it is much more common. Then bring it back in again so they can see it happen. I complained to Honda USA with the same story, being that it keeps happening over and over, and they gave us the same answer..."wait until it happens so the mechanic can see it" as if it has never happened to anyone else before. This is going to end up causing people serious harm or worse. Honda is obviously trying to play down the issue to avoid cost at the expense of consumers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629421December 7, 2024
FUEL/PROPULSION SYSTEM
In January, 2024 I was notified by Honda that the fuel pump module was being recalled and to contact our Honda dealer to have the vehicle repaired at no cost. Unfortunately, for the past twelve months I have been unable to have my vehicle scheduled for repair. I have been to two Honda dealers and we also called Honda headquarters and were told by all three that they're still waiting for the replacement parts, yet they could not give an estimated date when those parts would be available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629461December 7, 2024
WHEELS, SERVICE BRAKES, ENGINE
Dealer sold me a lemon car with broken and rotten parts on the car. Dealer never stated the car was messed up or needed the major work it needs now. Dealer at one point took the car to go get inspected at a shop located on 705 Jefferson Ave , "and hour later he came back with the car and parked it. Couple days later dealer called me to go get the inspector form form the inspector " Gilbert/Tony". While viewing the paper correctly, the car was never inspected properly. Once I was able to take the car to a shop to do my own inspection they stated to me that I was sold a lemon car and it would be almost thousands to fix the car "more then i had purchase the car. I called the dealer back multiple times and sent msgs to the dealer regarding the vehicle dealer then blocked my number and the mechanics phone I used to call him after he blocked my number. As of now I am trying to figure out a way to get this car fix and filing a complaint report against this dealer to at lease get justices from this dealer and for him to get his business SHUT DOWN due to selling people as in myself broken lemon cars.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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