Ford Focus Complaints

22,326 consumer complaints on file.

#11597711June 29, 2024
POWER TRAIN
For some reason the recall doesn't show up on the last page, but my TCM went out. The car failed to sshift at a stop sign. I brought the car to a Ford dealer, who confirmed the part was covered by recall. That was 2 years ago. It's bene sitting in their parking lot ever since. I've emailed them twice. The first time, they seemed to try just reentering the cars ticket, based on emails I was getting. I got several emails saying service has been scheduled. The second time they told me the repair was complete. I drove to Ford where they told me they were stil waiting on th part. That's when I emailed this site, which directed me here. I don't know what a "reasonable amount of time" is, but I feel two years of waiting is excessive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597717June 29, 2024
ELECTRICAL SYSTEM, STEERING, ENGINE
UNKNOWN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597457June 28, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford Focus. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the engine compartment, after which the vehicle lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling), and the VIN was included, but parts were not yet available. The manufacturer was notified of the failure but provided no assistance. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was 53,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597467June 28, 2024
POWER TRAIN:CLUTCH ASSEMBLY
The contact owns a 2015 Ford Focus. The contact stated while driving at an undisclosed speed and coming to a stop, the vehicle stalled. There were no warning lights illuminated. The contact was able to restart the vehicle, but the failure persisted. The vehicle was taken to the dealer where it was diagnosed as a failure with the clutch assembly. The contact was informed that the clutch assembly needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597495June 28, 2024
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
on 6/27/2024 when accelerating into traffic my vehicle stalled and almost caused an accident. Dash board display had two messages was code P0106 MAP sensor and hill start assist wasn't going to work. Possible safety recall 14S17 Saying not for my vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597533June 28, 2024
POWER TRAIN, VEHICLE SPEED CONTROL
The contact owns a 2014 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle suddenly accelerated and then decelerated independently, surging several times before returning to normal functionality. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the clutch. The contact was informed that the clutch needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 19N08. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597226June 27, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Ford Focus. The contact stated that after refueling the vehicle, the engine would shut off or idle roughly immediately after starting up. There were several unknown warning lights illuminated. The manufacturer was made aware of the failure and a case was filed; the contact was later referred to the NHTSA Hotline for assistance. Upon investigation, the contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline); however, the VIN was not included in the recall. The vehicle was not repaired. The failure mileage was approximately 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597296June 27, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford Focus. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle inadvertently lost motive power. The low oil pressure warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the oil pump. The vehicle was not repaired. The vehicle was towed to the dealer but was not yet diagnosed. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The VIN was included, but parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 51,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597348June 27, 2024
FUEL/PROPULSION SYSTEM
Oil light on engine is on. Issue is related to recall. Not able to fix issue until early next year
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597024June 26, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2016 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the vehicle stalled and lost motive power, with the check engine warning light illuminated. The contact also stated that when the vehicle was started, there was a loud beeping sound and the “Engine Power Reduced” warning light was illuminated and the vehicle failed to respond as needed after the warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 101,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597028June 26, 2024
POWER TRAIN
The contact owns a 2012 Ford Focus. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the transmission hesitated and then jerked into the intended gear. In addition, the check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed clutch failure. The contact was informed that the clutch needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597040June 26, 2024
POWER TRAIN
I purchased the vehicle in 2019 and noticed significant shuddering almost immediately. This was surprising as the vehicle was only 2 years old at the time. The vehicle has particularly intense shuddering when accelerating from a stop on any slope, sometimes seeming as it can't make it up steeper inclines at all. I took the vehicle to a Ford dealership 3 times within the first year or so of ownership (while it was still under warranty) and they replaced the clutch each time, even though this only helped the suddering for a short period (a month or two) each time. It was after this time (after the warranty had lapsed), that I realised transmission issues with my make and model were very common and similar to what I was experiencing. The shuddering has persisted over the last 5 years, and has worstened in the last couple of years. Lately, the transmission issues have also included Slipping. Frequently, when accelerating, the vehicle will often not respond (or respond very slowly). This is especially true when shifting into or out of reverse. These issues make the vehicle a safety issue and should be addressed by Ford.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596519June 25, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford Focus. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle inadvertently lost motive power. The driver was able to pull to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the oil pump resulting in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The VIN was included, but the parts to do the recall repair were not yet available. The manufacturer was notified of the failure, and a case was opened. The failure mileage was unknown. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596546June 25, 2024
POWER TRAIN
Driving on highway, message transmission overheating, park car. We were on highway, and had to pull over, this very much put our safety at risk. 2018 ford focus titanium 29,000 miles Got it to dealership Replaced clutch/levers with seal kit $4123.05
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596559June 25, 2024
POWER TRAIN, ENGINE
The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle shuddered and shook abnormally while attempting to accelerate. The check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The manufacturer stated that the vehicle was previously under a recall for a failure with the transmission clutch shudder, but the contact had not received the notification. The contact was also advised to contact the NHSTA Hotline to report the failure. The failure mileage was approximately 52,850.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596586June 25, 2024
POWER TRAIN
The contact owns a 2012 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle was able to be restarted but the vehicle was unable to be shifted into gear. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the clutch. The vehicle was repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline to report the failure. The failure mileage was 124,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596456June 25, 2024
STEERING
The contact owns a 2007 Ford Focus. The contact stated that on several occasions while driving at an undisclosed speed and turning, the steering wheel became stiff, and the contact heard scraping sounds emanating from the engine compartment. The vehicle was taken to the residence and inspected. The contact observed condensation on top of the power steering pump and the ground underneath the vehicle. The vehicle was inspected, and a power steering fluid was added to the vehicle. The vehicle was then taken to three independent mechanics where it was diagnosed twice that the power steering pump needed to be replaced. The vehicle was repaired but the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 198,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596093June 24, 2024
ENGINE
I recently took my car to the dealership for a recall or what they are calling an extended warranty (19N08 Transmission Clutch Shudder- Transmission Clutch Warranty Extension). Unfortunately, my car does have the recall/extended warranty issue. The issue is it is outside the 7 years of 100,000 miles warranty. I have called Ford and opened a case # with them. I am begging you guys to extend this warranty to 10 years or 150,000 miles. I am a single parent and this is my [XXX] son's car. We bought it at 103,000 miles. The older gentleman we bought it from told us about the shuttering, but he did not realize that the shuttering was due to a recall. Please extend this warranty/recall parameters as from my research others are having the same issue still. Thank you for your time!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596146June 24, 2024
UNKNOWN OR OTHER
I was driving to work on a Monday and the transmission light came on. I took it to the dealership for a diagnostic and the service advisor said the vehicle needs a clutch replacement. The warranty 19N08 has expired since the warranty start date was back in 2015. The warranty was 7 years of warranty start date or 100,000 miles. The car is 76,000 miles and I’m stuck without a car to drive to work and no money to repair the car. Please help me and extend the warranty for this one time repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596230June 24, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2017 Ford Focus. The contact stated that while operating the vehicle, the check engine warning light remained illuminated. Also, while driving approximately 65 MPH, the vehicle suddenly began to lose automotive power and the red oil warning light began to flash off and on. The vehicle was later towed to the local dealer who diagnosed that the oil pump drive belt and oil pump tensioner had failed causing severe damages to the engine. The contact was advised that the engine needed to be replaced. The vehicle was not repaired. The contact was informed that the VIN was not included in NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 53,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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