Ford Focus Complaints

22,326 consumer complaints on file.

#11726013March 21, 2026
POWER TRAIN
car stalled and I took it to three mechanics who all said transmission was shot.I replaced two oil pumps (low and high) in the last year or so also.Car is barely 8 yrs old with 101k miles on it. ONline says this problem is widespread.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725902March 20, 2026
STEERING
Steering wheel became hard to turn and then no steering and steering loss Stop safely came on the instrument panel, had car towed home and have had no one look at it yet
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725168March 18, 2026
POWER TRAIN, ELECTRICAL SYSTEM
My 2014 Ford Focus with approximately 145,000 miles is experiencing a failure of the Transmission Control Module (TCM). The vehicle hesitates, jerks, and has difficulty shifting, which creates a safety concern when driving in traffic. The issue was diagnosed by a dealership, and I was quoted approximately $1,800 for the TCM replacement. I contacted Ford for assistance, but they stated the vehicle is “outside of their programs” and refused to help, despite this being a widely known issue with Ford Focus transmissions. This defect affects the safe operation of the vehicle and should be investigated.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725243March 18, 2026
ELECTRICAL SYSTEM
The vehicle was serviced at Bartow Ford in Bartow, Florida, where approximately $1,100 was paid for the installation of a Body Control Module (BCM). Less than two weeks after this repair, the vehicle was returned to the same dealership due to issues involving the windshield wipers. According to the dealership’s own written statement, their technician began diagnosing the issue by replacing a blown fuse and tracing the wiring harness. While inspecting the wiring harness near the heater hose area, the technician observed coolant dripping onto the harness. When the technician touched the harness, it immediately caught fire. The shop foreman then had to disconnect the battery to prevent further damage. This fire occurred while the vehicle was in the possession and control of the dealership and during active diagnosis by their technician. Despite this, the dealership is now attempting to charge approximately $3,700 to repair the wiring harness and related components. We find this unacceptable. It is unreasonable to expect the customer to pay for repairs to damage that occurred during dealership service and inspection. This situation raises serious concerns, particularly because the dealership had recently performed electrical work on the vehicle involving the BCM only two weeks earlier.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11724863March 17, 2026
VISIBILITY/WIPER, ELECTRICAL SYSTEM
Windshield wipers won't move and I got caught in the rain on the highway so its definitely unsafe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11724970March 17, 2026
ENGINE
Ford refuses to respond to emails nor return calls...... Cracked cylinder head caused from a known issue Ford failed to recall. The 2.0L Ecoboost uses an aluminum cylinder head with relatively thin casting areas between the combustion chamber and coolant passages. Coolant passages run very close to the exhaust valve seats. The turbocharged exhaust temperatures are EXTREMELY high. Thin aluminum sections are repeatedly exposed to rapid heating and cooling cycles. Over time this creates micro-fractures int he heat casting, which eventually grow into a crack between the combustion chamber and coolant jacket. This defect tends to occur between 60k - 100k miles. Safety: Car was smoking so bad that it could have caught fire. The car has been inspected by a Ford dealership and declared this to be the problem. The fix is a new engine that costs $12k. There were no warning lamps or symptoms prior to the failure. Car is still deemed inoperable as Ford refuses to help with the fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11724535March 16, 2026
ENGINE
Engine light is on with the code reading the clutch and the transmission is overheating with sticking gears as I drive
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11724135March 13, 2026
ENGINE
The engine oil light came on during late September or early October of 2024 while on the highway. There was a severe loss of power. I was able to get the car back to my residence and changed the oil filter and oil. The error persisted, I then changed the oil pressure switch to see if that was the issue, but it did not resolve. In approximately December of 2024, a friend who is a mechanic and has thousands of hours of experience offered to look at the issue. He pulled the engine and found that the oil pump belt and timing belt were severely degraded and had clogged the oil screen. He replaced the two belts and cleaned the screen hoping it would resolve the issue. In approximately late may or early June 2025 I got the car back and by the beginning of August the engine had seized due to damage received when the oil pressure had failed due to a clogged screen back in 2024. Thankfully I was not on the highway when the engine seized.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11724151March 13, 2026
ENGINE
Recall 23s64 was completed and immediately was smelling and losing oil. Took back to dealer twice and second time they said it was fixed. A few thousand miles later I had sudden turbo failure. Lost all power and a huge amount of smoke making it impossible for me and other highway drivers to see. The turbo failed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723467March 11, 2026
POWER TRAIN, ELECTRICAL SYSTEM, ENGINE
Recall maintenance with regard to NHTSA ID Number: 19V515000 for a Purge Valve was completed 1/9/2025. Starting in October 12, 2025, driving on the freeway, a large "bang" was felt/heard. I pulled over, the dust cover under the car had ripped partially off and took a portion of my grill trim with it. The car still ran perfectly fine, so I continued the mile and a half to my house. I did not see anything that I may have hit on the highway and did not see anything eject behind my car when this incident happened. I noticed the oil light begin to flicker as I was ½ mile from home for maybe a second, then it was off and then flickered again, it did not stay lit. I filed a claim with my insurance-Progressive-they wanted to total my car without inspecting it. I negotiated and they had me take it to The Ford dealer who inspected it visually to see if the cause was internal combustion as my insurance claimed, or external damage. See photos. They recommended a full engine replacement after only a visual inspection and charged me $276.70. I had the oil-pan replaced as shown on my bank statement $1053.77, with Interstate Automotive who verified no engine damage was found. Next the LCD instrument panel showed distorted, or not at all, or perfectly fine at times, which made it hard to read, and no instrument warnings are given for any issue, just the check engine light. As of today, 3/10/26, car will no longer reverse or progress into 2nd gear, is sluggish and feels as though it has no power at all. This happened randomly on 3/9/26 after the car would not start and it was believed to be a battery issue. The battery was replaced 3/9/26 $148.08. When the diagnostic codes for the check engine light were tested, they showed a faulty CO2 module issue. New parts will be installed on 3/11/26. All of the above described issues seem as though they could be related to a major safety issue with this vehicle, but Ford insists any courtesy fixes are not available to my VIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723254March 10, 2026
AIR BAGS
My sister was driving my 2006 Ford Focus along a highway. Out of nowhere, the airbag in the side of the driver's seat deployed. This was the only airbag that deployed. The airbag deployed into the side of my sister emitting a white smoke or powder substance. She saw black from the trauma of the airbag impact. She was able to then gain control of the vehicle as no other vehicles were around. She got into the emergency lane and slowly made her way to the offramp then into a gravel parking lot. She then called her daughter to pick her up, who then took her to the ER. She was not thinking clearly or she would have called an ambulance. My husband took off work and took our car dolly and towed the vehicle to our house. My sister was diagnosed with head trauma, concussion, and whiplash. She has since been to her primary doctor who is following her care now. My sister now has ongoing foggy head, headaches, slower reactions, pain going down her leg and arm and dizziness. We have made contact with Ford and made a complaint, giving a case number and told they would contact me with 15 business days. As of today, no one has contacted us, so my sister called Ford and basically had to file another complaint, given a second case number, then told her for me to file a report with my insurance company and take the vehicle to Ford to have the airbags inspected. I immediately called my insurance company and am waiting for the adjuster to call me today. I was informed due to the price of a new airbag and the year of my Focus, it will likely be totaled. I will have the car towed to Ted Russell Ford in Knoxville as soon as I am told how to proceed with the towing by the adjuster.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11723284March 10, 2026
POWER TRAIN
The transmission begin to stall and would not shift. The motor would get to high RPMS and then shift hard into the next gear. I was able to pull over and the TCM error code popped up on the dash. I was able to get the car to the dealer. I was notified that the TCM failed and Ford would no longer cover this failed part. The car is a 2012 Focus with only 69,000 miles. Dealership is wanting $2,116.00 to fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723415March 10, 2026
ENGINE
All a sudden struggling to start. Crankshaft was bad and replaced. Still had issues. Checked plugs and they needed replaced less than 18.5k miles since engine and plugs replacement (under previous owner). Still had trouble starting. At least 12 different codes. Dropped off for diagnostics and now they're saying they found coolant in the cylinders and I need a whole new UPDATED engine. If the engine was replaced just under 2 years ago, why was the updated engine NOT used?? Engine replaced at 65k miles in April 2024. I bought the car used in July 2025 with 78k. Car now has 84k. I can tell you the exact miles I was able to get out of it was 7887. That's it. I have not had my car since thanksgiving 2025. This issue is STILL ongoing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723055March 9, 2026
POWER TRAIN, ELECTRICAL SYSTEM, ENGINE
Complaint Description: This complaint involves a 2014 Ford Focus with VIN [XXX] . The vehicle experiences severe transmission shuddering, slipping, delayed acceleration, and hesitation when attempting to accelerate from a stop. The vehicle sometimes struggles to move forward normally when entering traffic or crossing intersections. These symptoms appear consistent with the widely documented PowerShift DPS6 dual-clutch transmission defect affecting 2012–2016 Ford Focus vehicles. The hesitation and delayed engagement create a potential safety hazard when merging into traffic or attempting to accelerate normally, as the vehicle does not respond immediately to throttle input. The vehicle also appears to have electrical irregularities associated with the transmission control system, which may be related to the Transmission Control Module (TCM) failures previously reported in these vehicles. Although there are currently no open recalls associated with this VIN, the vehicle continues to exhibit transmission behavior that creates an unsafe driving condition. This complaint is being submitted so that the issue can be documented as part of the ongoing safety record regarding PowerShift transmission failures in these vehicles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723110March 9, 2026
POWER TRAIN
The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the vehicle shuddered unexpectedly. No warning lights were illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with dual clutch failure. The contact was informed that the dual clutch needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact referenced NHTSA Campaign Number: 18V169000 (Power Train); however, the VIN was not associated with the recall. The failure mileage was approximately 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723164March 9, 2026
FUEL/PROPULSION SYSTEM
After my car was left on idle for a couple minutes ( about 5), it began to shake, the check engine light came on, then it completely died. When I went to restart it, it stalled and then finally turned on but when I began to take off it began to shake and died on me again while driving. I was left in the middle of rode. I put my blinkers on and had to leave my car off for a couple minutes so it would restart again. Then I pulled over to the side so I wouldn’t be in harm’s way. My mechanic believes there is something wrong with thee fuel pressure system whether it be a fuel pump or a fuel pressure sensor.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721084February 27, 2026
POWER TRAIN
While driving on the highway, (I-40) my dash lit up with "transmission fault stop car" The it shudders, bounced in and out of gear to finally completely stopped. Although I wasn't killed, my life was in danger. I believe the 2017 dual clutch transmission is faulty and should be added to the 2016 recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11720830February 26, 2026
ENGINE, UNKNOWN OR OTHER, ELECTRICAL SYSTEM
Transmission failure, lots of jerking. Also I think there are some electrical components messed up. As when my car is off no keys in the ignition, it sounds as if the engine try to turn over. Also when no keys in the ignition loud clicking noise comes from down by the transmission. Received multiple information dashboards messages started about 2 years ago.”Trasmission Failure” Only happened once each year in the past 2 years. I’d let the car sit for the weekend and then it would be fine to drive. Also related to this issue when the loud clicking noise comes from the Transmission while the car is off when I go to start the car it won’t turn over have to pump the gas pedal or put it in neutral and it will turn over. Also have had other dashboard messages a lot recently, but haven’t drove my car in 2 weeks as it’s unsafe as will stall up at stoplights. These include “Transmission overheated”. Brought it to Advanced Auto part to try getting codes to see what’s wrong, but all that would pop up on their reader was “Error”. Date below is when i received the first Transmission failure message. Happened again in May 2025, and now the car is undrivable as of February 10 2026. Video I’m attaching is the noise the transmission makes when the car is turned off with no keys in the ignition. Will not let me upload it. Can send it in an email when you respond. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11720326February 25, 2026
POWER TRAIN
Driving down the road the car shimmed a couple times I parked it turned it off when I went to turn it back on. It wouldn’t turn over when I finally got it to turn on. It wouldn’t go on reverse sometimes it’ll start sometimes it won’t sometimes it’ll go in reverse and sometimes it won’t.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11720396February 25, 2026
POWER TRAIN
The DPS6 clutch failed rapidly. It is available for inspection. The car will suddenly and aggressively speed up while trying to shift gears or will suddenly slow down when downshifting making a collision very likely. They problem has been confirmed by a dealer. It has been inspected by a ford dealership and confirmed bad. There were no warning lamps or other symptoms prior to failure. It first started around 2/08/2026. This is a well known faulty clutch in the ford focus and ford fiesta lines from 2012-2018. Several repair shops and dealerships in the area i spoke with all acknowledge the high rate of failures with this specific type of clutch.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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