Ford Focus Complaints

22,326 consumer complaints on file.

#11737276May 12, 2026
POWER TRAIN
The contact owns a 2014 Ford Focus. The contact stated that while entering a highway from an off-ramp at 50 MPH, the vehicle began to hesitate upon depression of the accelerator pedal as an unknown warning light appeared on the instrument panel. The contact stated that the RPM's began to rev to a high level as the "Transmission Fault Service Now" warning message appeared on the instrument panel. In addition to the transmission failure, the contact stated that an abnormal, swishing sound would emit from the engine while driving at various speeds. Despite the failure, the contact managed to drive the vehicle back home at a low rate of speed. The manufacturer was then notified of the failure and the contact was informed that the vehicle was not included in NHTSA ID Number: 13V523000(Power Train). The contact was then informed if the failure were to occur for the second time, the dealer would cover the parts and labor fee under warranty. The vehicle was driven to the dealer where the transmission control module was repaired. Recently, the contact stated that the abnormal, swishing sound returned in addition to a slight hesitation upon depression of the accelerator pedal as a "Park Aid Fault" warning message appeared on the instrument panel. The vehicle was taken to an independent mechanic where they diagnosed the vehicle with a defective Transmission Control Module(TCM). The independent mechanic notified the contact that the vehicle needed to be repaired before the TCM ruined other parts of the vehicle. The manufacturer was alerted of the failure and the contact was given a case number. The vehicle was not repaired. The failure mileage was approximately 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737191May 11, 2026
ENGINE
No warning lamps until catastrophic engine failure. Power loss and that puts myself and others at risk. I have had multiple issues going back to first year owned when I had power loss while driving through interactions and on the freeway. Dealership tried to state it was due to bubble in coolant system. Then first engine failure occurred and was replaced by Ford
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736515May 8, 2026
POWER TRAIN, ENGINE, UNKNOWN OR OTHER
The "shift tower" typically refers to the external mechanism on top of the transmission where the shifter cables connect. Problems with this part, which is a broken internal pin, result in a shifter that moves freely without engaging any gears. The gear become in operatable when driving down the highway, which is a hazard on the road. There were no warning light just not ale to change gears.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736575May 8, 2026
POWER TRAIN
The contact owns a 2014 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal. In addition, the vehicle jerked. The contact was unsure if any warning lights were illuminated. The contact received the manufacturer's customer satisfaction number: 14M02 in the past. However, when the vehicle was taken to the dealer, the dealer refused to work on the vehicle. The contact stated that the failure was worsening and took the vehicle back to the dealer. The dealer informed the contact that the customer satisfaction was closed. The vehicle was not repaired. The contact stated that the vehicle had seized while driving, and it would take several attempts to start. The contact stated that the vehicle would fail to accelerate intermittently. Due to safety concerns, the vehicle had not been driven. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736645May 8, 2026
POWER TRAIN, UNKNOWN OR OTHER
The vehicle's transmission control module is not working. The Ford Focus vehicle put my family and I at risk because we would be driving along in the Ford vehicle then all of a sudden it would slow down abruptly in traffic as it loses power. We've only had the vehicle 7 years and it is one of the most expensive problems to have with the car. Many reports online state that transmission control modules and transmissions in general are known complaints for 2018 Ford Focus cars. A diagnostic was performed by a Ford dealer's service center. It was determined the part needs to be replaced. This is very dangerous. I would like for this to be repaired without causing any additional expenses to my family as the Ford company is aware that more than few models have this problem before reaching 7 years or 100,000 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736311May 7, 2026
STRUCTURE:BODY
While driving on the highway the sunroof suddenly blew off. The sunroof had not been opened prior. The frame bent upwards from the front, and the glass completely flew out onto the highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736136May 6, 2026
POWER TRAIN
Transmission is slipping. Dealer reported cluthes going out. This is a known issue with all of these cars.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735820May 5, 2026
FUEL/PROPULSION SYSTEM
I replaced my canister purge valve prior to TSB or recall (18S32). Once I received the letter for reimbursement, I sent my paperwork to the dealer that performed the work (Pierre Ford Seattle on 01/05/25). They said they were going to reimburse me for the work that they did but did not. I went back to the dealer on 04/22/26 with my paperwork again. They made a copy and said they were going to submit my reimbursement. After a week or two they said that the recall reimbursement program had expired earlier this year.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735835May 5, 2026
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
Ford Motor issued two safety recalls regarding this, but has since closed them without providing a safe resolution for consumers. July 8 2019 Ford issued Ford Safety Recall program 19S22 (following 18S32) for stuck open canister purge valve (CPV). This can result in a failure to bleed the vacuum from the gas tank, and deforms the gas tank upon failure. This has been confirmed, reproduced, and recalled by Ford before, but continues to happen nationwide to Ford Focus ST owners as a small subset of their vehicles. A stuck open CPV can result in a number of codes. In my case, I got a P1450, Ford-Specific check engine light on the MIL. This can cause inability to start, along with rough idle and stalling while driving. Ford reports closing these safety recalls and provides no further support for the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735078May 1, 2026
POWER TRAIN
This is the 2nd time the transmission has went on this vehicle. First time was 12/2022 when my son was on his way home from [XXX] to [XXX] from school. Towed to Ford in MA. Ford stated there was a recall on the TCM. Vin did not fall under the recall. Thank god we had Mechanical breakdown with Geico. Had transmission repaired. April 29, 2026, car will not go in reverse or forward once again! RIDICULOUS!!! Cant afford to get a new transmission. Vehicle does not even have 90K on it. If Ford is going to put out a recall, like they did years ago on this issue, they should put it out for ALL and not just certain models. We have always purchased Fords, but I am getting a little sick and tired of recalls not being all ALL the models for that year. Who can afford a new car nowadays?? Thank the [XXX] no one was injured while my son was driving. Ford needs to do something about this issue ASAP! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735104May 1, 2026
STEERING
Electric power steering failed at 65,000 miles. No power assist in the steering. Trying to steer the car with no power assist is very difficult and not safe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11734826April 30, 2026
POWER TRAIN, ELECTRICAL SYSTEM
While driving, the transmission went into limp/safety mode and became difficult to control. Diagnostic scan confirmed codes P0806 (Clutch Position Sensor A Circuit Intermittent) and P2872 (Clutch A Stuck Engaged). The failure is electrical — wiring harness damage near the clutch position sensor. This has happened multiple times. The vehicle is a 2018 Ford Focus SE with DPS6 PowerShift transmission. Repair estimates range from $1,500 to $2,600. The manufacturer has declined goodwill assistance despite this being a known defect on this model.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11734830April 30, 2026
ELECTRICAL SYSTEM, POWER TRAIN
While driving, the transmission went into limp/safety mode and became difficult to control. Diagnostic scan confirmed codes P0806 (Clutch Position Sensor A Circuit Intermittent) and P2872 (Clutch A Stuck Engaged). The failure is electrical — wiring harness damage near the clutch position sensor. This has happened multiple times. The vehicle is a 2018 Ford Focus SE with DPS6 PowerShift transmission. Repair estimates range from $1,500 to $2,600. The manufacturer has declined goodwill assistance despite this being a known defect on this model.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11734286April 28, 2026
POWER TRAIN, ELECTRICAL SYSTEM, ENGINE
Beginning in approximately May 2025, the vehicle began displaying diagnostic trouble codes identified by independent auto parts retailers and service providers. These codes indicated potential issues within the engine, electrical, and powertrain systems. The vehicle was subsequently brought to a dealership for diagnostic evaluation and remained there from approximately May 15 through May 19, 2025. During this time, the dealership reported that no diagnostic codes were present and did not resolve the reported issue. However, the vehicle had recently exhibited repeatable symptoms, including entering “limp mode” and triggering diagnostic trouble codes, prior to being delivered to the dealership. Similar codes and issues were again identified after the dealership visit. The vehicle has experienced multiple incidents of entering “limp mode,” resulting in sudden loss of power and reduced drivability while in operation. This condition occurred without reliable warning and created unsafe driving situations, including the inability to maintain normal traffic flow. Due to safety concerns, the vehicle has not been driven under normal conditions since approximately May 2025 and has been limited to short, local movements only. The issue poses a safety risk to the driver, passengers, and surrounding traffic due to unexpected loss of power and inconsistent system diagnostics. The problem appears to be ongoing and unresolved. Independent diagnostic records and service visit documentation are available upon request.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11734319April 28, 2026
POWER TRAIN
The vehicle has been inspected at the Ford dealership, erratic behavior, stalling in the middle of the street shaking miss shifting net starting not going in reverse not going back. It left me stranded on the streets very unsafe. It is an ended up being a TCM and the clutch and Forks. This is a known issue with this transmission. It needs to be recalled before someone gets hurt.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733734April 25, 2026
STRUCTURE:BODY
March 27th I went to have my focus recalled March 31st there was still one unopened recall. I did not go back to them to fix it the my documentation was falsified there's still an open recall on my Ford there's no documentation that I have it replaced. In fact it'd be easier to prove that they falsified information nths. It is a simple way to prove you need to remove the door handle and see if the door lock has been repaired and it hasn't
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733745April 25, 2026
ENGINE
RECALL 23V905 February 2024 This is a complaint about service for the Recall. Or, the lack thereof. Still hasn't been serviced by dealer Serramonte Ford in Colma, CA.650-395-2728 Car was delivered to dealer Wednesday April 22, 2026. And still hasn't been serviced, as far as I know. Inquired for status on Thursday 23rd, and Friday 24th. Never received any. call back. Called today, Saturday April 25, and was told that Service Department is closed. Left message on Service Manager voicemail. Monday the 27th will be 6 days without a car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733354April 23, 2026
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
The dual clutch PowerShift DCT transmission has failed. When placed in reverse, the engine RPM increases when accelerating but the vehicle does not move at all. While driving forward, the vehicle struggles to reach 10mph and the transmission slips severely. The vehicle is essentially undriveable. The vehicle has gotten stuck on neighborhood roads on 3 separate occasions due to complete loss of reverse function. I was stuck for 30 minutes to an hour which put me in way too much preassure and possibly, I could have ended up in danger. The vehicle had to be physically pushed by hand to move it. This created a dangerous situation for myself and others on the road. An independent mechanic diagnosed and replaced the clutch actuator assembly and fuel pump. After repairs the problem persists unchanged. The mechanic has noted the vehicle requires a full transmission replacement. This is a known defect with the Ford PowerShift DCT transmission affecting multiple model years. Repair costs have exceeded $1,500 with no resolution. The failed transmission puts safety at risk as the vehicle cannot accelerate properly in traffic and has no reverse function. Problem has been confirmed by an independent service center. Vehicle is available for inspection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11732379April 20, 2026
POWER TRAIN
Was seen by Ford Dealer And confirm TCM issues
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11732515April 20, 2026
AIR BAGS
During their recall repair work on my cpv/ecm recall Rowe Auburn Ford allowed my car to leave their custody with the airbag light on and have refused to take responsibility or offer resolution to fix this issue without costing me more money.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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