Ford Focus Complaints

22,326 consumer complaints on file.

#760147April 2, 2002
SUSPENSION:REAR
CORRECTED COPY. MAJOR ASSEMBLY LISTED WRONG IN ORGINIAL REPORT. NO SAFETY DEFECT LISTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760148April 2, 2002
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
I HAVE 18-2001 FORD FOCUS' AND 7-2000 FOCUS'. I LIVE IN ERIE,PA. WHEN THE OUTSIDE TEMPERATURE GOES UP 25-30DEGREES FAST THE CAR STARVE FOR GAS. LAST YEAR CHAMPION FORD AND FORD FLEET ACKNOWLEDGED THE PROBLEM. THIS YEAR THEY BLAME IT ON THE "GAS STATION" AND BECAUSE I DIDNT BRING ALL MY MAINTENENCE WORK TO THEM. 5 OF THE 18-2001 HAVE BROKEN DOWN FOR THIS PROBLEM THIS YEAR. LAST YEAR 6 OUT OF 7 CAR BROKEN DOWN FOR THIS PROBLEM. NEED HELP. PLEASE SUPPLY INFORMATION IF YOU HAVE ANY. PLEASE CALL 814-461-2451. THANK YOU. JOHN SIMMONS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760151April 2, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
I WENT TO STOP BEHIND A TRUCK AND MY BRAKES DID NOT RESPOND. THE CAR WOULDN'T STOP. IT WAS LIKE THERE WERE NO BRAKES.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#760155April 2, 2002
SUSPENSION:MULTIPLE AXLE, POWER TRAIN:AXLE ASSEMBLY, ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
THE BUSHINGS FAILED RUINING THE BACK TIRES. THE DOOR LOCKS HAVE A MIND OF THEIR OWN WHICH COULD BE DANGEROUS IN AN ACCIDENT AND FORD HAS BEEN UNABLE TO DIAGNOSE THE PROBLEM. THE STEERING COLUMN WAS LOOSE AND THEY DISCOVERED BROKEN PARTS IN THERE. THERE IS AN UNDIAGNOSED PROBLEM WITH AS SCRAPING NOISE AS I TURNED A CORNER INTO A PARKING LOT. WE ARE AFRAID TO DRIVE IT, EVERY TIME WE DO SOMETHING ELSE HAPPENS TO IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760156April 2, 2002
AIR BAGS:FRONTAL, SEATS
1) AIR BAGS DID NOT DEPLOY IN FRONTAL CRASH. 2) FRAME OF FRONT PASSENGER SEAT BROKE DURING ACCIDENT. *AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#760158April 2, 2002
AIR BAGS
DRIVER RECEIVED SECOND DEGREE CHEMICAL BURNS TO RIGHT ARM AND HAND WHEN THE AIR BAG DEPLOYED.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#760162April 2, 2002
POWER TRAIN:AXLE ASSEMBLY
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8006770April 1, 2002
VEHICLE SPEED CONTROL
WHILE DRIVING ENGINE CHECK LIGHT WOULD COME ON AND SHOW VEHICLE SURGING FORWARD. DEALER WAS NOT NOTIFIED AT THIS TIME. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8006771April 1, 2002
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
ACCELERATOR PEDAL WOULD STICK INTERMITTENTLY WHILE DRIVING. DEALER WAS NOT NOTIFIED AT THIS TIME. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8006776April 1, 2002
AIR BAGS:FRONTAL, TIRES:TREAD/BELT
WHILE TRAVELING ON HIGHWAY ANOTHER VEHICLE VEERED INTO CONSUMER'S VEHICLE AND DUAL AIRBAG DIDN'T GO OFF. ALSO, TIRE TREAD SEPARATED , AND THERE WAS WEAR AND TEAR INSIDE OF WHEEL.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8006660March 29, 2002
SUSPENSION
WHILE DRIVING 50 TO 55 MPH VEHICLE STARTS TO JERK. VEHICLE PULLS FROM SIDE TO SIDE. WHEN RAINING BACK OF VEHICLE SLIDES. DEALER CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759970March 29, 2002
STRUCTURE:BODY:DOOR
ON 3-22-02 AT NIGHT, PARKED, I TRIED TO UNLOCK THE RIGHT REAR DOOR AT THE SAME TIME THAT THE PASSENGER ATTEMPTED TO OPEN THE DOOR. THE PLASTIC DOOR HANDLE MADE A CRACKING NOISE AND THE DOOR HANDLE APEARED TO BE LOOSER THAN BEFORE WITHOUT THE TIGHT RETURN TO ORIGINAL POSITION. THE DOOR OPENED AND CLOSED PROPERLY. I DID NOT THINK THIS WAS A PRIORITY REPAIR SO WAITED UNTIL MY SPRING BREAK THE NEXT WEEK. ON 3-27-02 I HAD THE REAR RIGHT DOOR OPENED, I CLOSED IT AND DROVE OFF. WITHIN HALF A BLOCK THE DOOR SWUNG OPENED AT A STOP LIGHT AND A PASSING MOTORIST TOLD ME ABOUT IT BEFORE I DROVE OFF. I CLOSED THE DOOR AND PROCEEDED DOWN THE HILL, WITHIN 3 BLOCKS THE DOOR SWUNG OPENED AGAIN. I CHECKED THE HANDLE AND FOUND IT POPPED OUT INTO AN OPEN POSITION. I FORCED IT BACK INTO PLACE, THERE WAS A SIMILAR CRACKING NOISE TO THAT MADE WHEN THE ORIGINAL DAMAGE WAS CAUSED. I DROVE IMMEDIATELY TO THE NEAREST FORD DEALERSHIP WHERE AN APPOINTMENT WAS MADE FOR 3-29-02. I DID NOT CARRY ANYONE IN THE BACK SEAT UNTIL THE REPAIR WAS COMPLETED. THE SERVICE ORDER DESCRIBED THE REPAIR AS, "REMOVED RIGHT REAR DOOR PANEL-REPLACED INNER HANDLE-BROKEN & OUT OF POSITION IN RATCHET ASSEMBLY-RETEST-OK. THE DEALERSHIP TREATED THIS AS A WARRANTY REPAIR. I AM CONCERNED THAT THIS IS NOT A FLUKE ACCIDENT, AS THE LOCKS AUTOMATICALLY ENGAGE WHEN THE CAR IS PUT INTO GEAR, AND UNLOCKING THE REAR DOOR AT NIGHT WOULD BE A COMMON OCCURRENCE. PASSANGERS COULD BE AT RISK, ESPECIALLY SMALL CHILDREN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8006553March 28, 2002
POWER TRAIN:AXLE ASSEMBLY
WHILE DRIVING ON THE HIGHWAY AND APPLYING THE BRAKES SUDDENLY, THE FRONT RIGHT WHEEL COLLAPSED UNDER THE CAR DUE TO THE AXLE BREAKING. DRIVER HAD TO APPLY THE EMERGENCY BRAKE. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8006604March 28, 2002
VEHICLE SPEED CONTROL
WHEN THE BRAKES WERE APPLIED WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE CONTINUED TO ACCELERATE. THE DEALER HAS BEEN NOTIFIED. NLM *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8006501March 27, 2002
SUSPENSION, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING, IT BECOMES VERY UNSTABLE WHEN MOVING OVER BUMPY ROADS, MANHOLES. IT ALSO BECOMES VERY ERRATIC WHEN ROADS ARE WET. TOOK TO DEALER SEVERAL TIMES. THE PROBLEM HAS NOT BEEN RESOLVED. NLM VEHICLE STARTS AND THEN STALLS IN AM. DEALER COULD NOT DUPLICATE CUSTOMER CONCERN. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8006511March 27, 2002
STRUCTURE
CONSUMER STATES THAT THERE IS WATER LEAKING FROM UNDER THE DASHBOARD THAT WILL FLOW INTO THE VEHICLE AND GET THE INTERIOR WET AND PRODUCES MILDEW. THIS IS THE SECOND VEHICLE THAT THIS HAS HAPPENED TO THE FIRST VEHICLE WAS A FORD FOCUS 2000 COOP. DEALER UNABLE TO FIX PROBLEM. NLM *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8006531March 27, 2002
AIR BAGS
WHILE DRIVING 70 MPH LOST CONTROL OF VEHICLE HITTING GUARD RAIL AND AIRBAGS DID NOT DEPLOY. VEHICLE TOTALED AND DRIVER AND PASSENGER INJURED. NLM
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#759877March 27, 2002
STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM, AIR BAGS
AIRBAGS DEPLOYED UPON ENTERING DRIVEWAY, CAUSING LOSS OF CONTROL OF VEHICLE RESULTING IN ACCIDENT. NLM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#759899March 27, 2002
WHEELS
THE DEALER TOLD ME THAT MY RIGHT REAR WHEEL ASSEMBLY WAS COMPLETELY SHOT EVEN THOUGH THE CAR ONLY HAS 46000 MILES WAS TOLD BY MECHANIC THAT THERE WAS NO WAY THAT A CAR WITH THAT FEW MILES COULD HAVE HAD THIS PROBLEM WITHOUT IT BEING A DEFECT. I WAS TOLD BY THE DEALER THAT BECAUSE I DIDN'T HAVE EXTENDED WARRANTY IT WOULD COST ME $780 TO REPAIR. I CALLED THE FORD CUSTOMER CARE DEPT. AND THEY TOLD ME THAT BECAUSE I HAD NOT HAD MY OIL CHANGES DONE AT THE DEALERSHIP I HAD NO LOYALTY TO THE DEALERSHIP SO THEY WOULD NOT HELP ME OUT. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8006434March 26, 2002
STEERING: STEERING WHEEL/HANDLE BAR
WHILE PARKING ON THE STREET WITHOUT PRIOR WARNING THE STEERING WHEEL COLUMN TURN TO THE RIGHT OUT OF CONTROLAND THE VEHICLE HIT THE CURB, THE DEALER IS AWARE OF THE PROBLEM. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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