Ford Focus Complaints

22,326 consumer complaints on file.

#785941April 7, 2002
AIR BAGS:FRONTAL
CONSUMER WAS INVOLVED IN A MILD COLLSION, THE DRIVER AND PASSENGER AIR BAGS DEPLOYED CAUSING INJURY TO THE CONSUMER, CONSUMER STATED THE AIR BAGS SHOULD NOT HAVE DEPLOYED WITH SUCH LITTLE FORCE DURING ACCIDENT.*JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#760347April 6, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
BRAKE PADS AND ROTORS HAVE WORN OUT PREMATURELY. ROTORS HAD TO BE REPLACE AT 27000 MILES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760351April 6, 2002
TIRES, VISIBILITY:WINDSHIELD, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
THIS CAR HAS HAD SO MANY PROBLEMS IT MAKES ME SICK. A QUICK LIST: AIR CONDITIONING LEAKED ALL OVER MY INTERIOR, ONE TIRE REPLACED, ONE WINDSHIELD REPLACED, NOW NEED NEW BRAKES, HAD TRANSMISSION REPLACED ON FRIDAY, IS ALWAYS HAVING STRANGE LITTLE PROBLEMS, CD PLAYER SKIPS AFTER 45 MINUTES OF USE, BRAKES HAVE ALWAYS SQUEAKED UNBELIEVABLY LOUD. I WANT TO GET RID OF THIS CAR BUT I CAN'T AFFORD IT BECAUSE I OWE MORE THAN IT IS WORTH. (TIRESIZE: 15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8006949April 5, 2002
SEATS:FRONT ASSEMBLY:RECLINER
DRIVER'S SEATBACK HANDLE BROKE, UNABLE TO ADJUST THE SEAT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8006950April 5, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
FRONT ROTORS WERE REPLACED DUE TO VIBRATION AND SQUEALING WHEN APPLYING BRAKE. REPLACED A SECOND TIME IN FEBRUARY 2002 FOR THE SAME PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760301April 5, 2002
ELECTRICAL SYSTEM:IGNITION:SWITCH
WHEN I TRIED TO INSERT MY KEY INTO THE IGNITION, IT REFUSED TO GO IN, ALMOST LIKE IT WAS THE WRONG KEY. I CALLED THE FORD DEALERSHIP AND THEY ADVISED ME TO CALL FORD ROADSIDE ASSISTANCE FOR A TOW TO THEIR DEALERSHIP. THE TOW TRUCK DRIVER TOLD ME SHE HAD TOWED SERVERAL FOCUS' IN THE LAST MONTH WITH THE SAME PROBLEM. BOB TURNER FORD KEPT MY CAR FROM FRIDAY TO MONDAY SAYING THEY HAD TO PUT IN A NEW IGNITION SYSTEM. I WASN'T CHARGED BECAUSE MY FOCUS IS STILL UNDER WARRANTY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760322April 5, 2002
POWER TRAIN:MANUAL TRANSMISSION
WHENEVER THE MANUAL TRANSMISSION IS ENGAGED (CLUTCH PEDAL NOT DEPRESSED), AND THE GEAR SELECTION IS IN NEUTRAL, A LOUD, VIBRATING, AND METALIC SOUND IS AUDIBLE COMING FROM THE MANUAL TRANSMISSION HOUSING. OCCASIONALLY, THE NOISE CONTINUES WHILE IN GEAR, THROUGH APPROXIMATELY 30-40 M.P.H. OF SPEED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8006902April 4, 2002
AIR BAGS:FRONTAL, SUSPENSION:FRONT, VISIBILITY:WINDSHIELD
WHILE DRIVING 25 MPH VEHICLE JOLTED TO THE RIGHT AND FRONT REAR TIRE DEFLATED. BOTH AIRBAGS DEPLOYED WITHOUT WARNING, AND WINDSHIELD SHATTERED. DEALER CONTACTED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8006909April 4, 2002
VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD WIPERS WORK ONLY INTERMITTENTLY. DEALER CANNOT DUPLICATE THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8006910April 4, 2002
SUSPENSION:MULTIPLE AXLE
CONSUMER HEARD A GRINDING NOISE FROM REAR OF VEHICLE. DEALER REPLACED REAR WHEEL BEARINGS. *TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8006911April 4, 2002
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
MIDDLE SEATBELT IN REAR DIDN'T BUCKLE UP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8006912April 4, 2002
POWER TRAIN:CLUTCH ASSEMBLY:PEDAL/HAND LEVER(MOTORCYCLE)
WHILE DRIVING 20 MPH CONSUMER APPLIED CLUTCH PEDAL, IT WENT TO THE FLOOR. DEALER REPLACED A BROKEN SPRING ON CLUTCH ASSEMBLY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760238April 4, 2002
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
DEALERSHIP TREATED US LIKE CRIMINALS(MY WIFE AND I) THEY GAVE US A RENTAL, AND HARASSED US ABOUT THE RENTAL EVEN THOUGH BY MAINE LEMON LAWS, THEY ARE SUPPOSED TO PROVIDE US WITH ONE. THEY THREATENED THE POLICE WITH US FOR THEFT OF THE RENTAL. I NOTICED ON YOUR WEB-SITE YESTERDAY THAT ONE DAY PRIOR TO OUR FIRE NHTSA STARTED AN INVESTIGATION PERTAINING TO VEHICLE FIRES ON 2000 FOCUS. WE HAVE ATTAINED THE SERVICES OF AN ATTORNEY IN THIS MATTER. THANK YOU FOR ALL YOUR HELP.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#760250April 4, 2002
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
CAR STALLS OR SURGES WHEN GOING 50+ MILES PER HOUR/HEADLIGHTS FLASH ON/OFF AND OTHER ELECTRICAL COMPONENTS FAIL/ENGINE LIGHT ILLUMINATES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760265April 4, 2002
UNKNOWN OR OTHER
I DON'T KNOW WHAT CAUSED MY CAR TO CRASH, BUT I KNOW IT WAS NOT ME. NO SAFETY DEFECT LISTED. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#760267April 4, 2002
FUEL SYSTEM, GASOLINE:DELIVERY
STILL IN MANUFACTURER'S WARRANTY, BUT CONTINUES TO LEAK, NO FIX FOR IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760173April 3, 2002
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM:IGNITION:SWITCH, STRUCTURE:BODY:DOOR
IGNITION CYLINDER FAILED AND HAD TO BE REPLACED, THE DEALERSHIP HAD 4 OTHER FOCUS' WITH THE SAME PROBLEM, MY NORMAL MECHANIC HAD ALSO SEEN 4 OTHER FOCUS' WITH THIS PROBLEM, I REPORTED IT TO FORD COMPANY'S CUSTOMER SERVICE CENTER BUT THEY JUST SAID THEY'D LOOK INTO IT. ALSO, MY CRUISE CONTROL DOES NOT WORK, NOR DO THE ELECTRICAL LOCKS. I DON'T KNOW IF THE IGNITION CYLINDER COULD HAVE WENT OUT DURING OPERATION, LUCKILY IT DIDN'T FOR ME. MY CRUISE CONTROL STOPPED WORKING AFTER I RECEIVED A RECALL NOTICE ON THE CRUISE CONTROL AND TOOK IT IN FOR THE NECESSARY REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760183April 3, 2002
SUSPENSION:MULTIPLE AXLE
THE MAIN FOCUS OF THIS COMPLAINT IS THE FACT THAT THE REAR WHEEL BEARINGS ON THIS VEHICLE HAVE FAILED THREE TIMES IN THE APPROXIMATELY TWO YEARS I HAVE OWNED THIS CAR. THE FIRST TIME, THE VEHICLE WAS APPROXIMATELY 6 MONTHS OLD. THE SECOND TIME CAME WITHOUT WARNING WHILE VACATIONING IN VERMONT WITH YOUNG CHILDREN IN THE CAR, THE LEFT REAR WHEEL WAS NEAR FALLING OFF. THE FINAL TIME THE REAR BEARINGS FAILED, THEY WERE REPLACED BY THE DEALERSHIP DUE TO A SECOND RECALL ON THE REAR BEARINGS. IN ADDITION, MY FORD FOCUS HAS BEEN RECALLED FOR A-PILLAR TRIM PANELS REPLACEMENT , AND DECKLID WIRE HARNESS RREPLACEMENT. NEEDLESS TO SAY, I HAVE SPENT MORE TIME AT THE DEALERSHIP GETTING REPAIRS ON THIS CAR, THAN I HAVE SPENT COLLECTIVELY ON ALL OTHER VEHICLES I HAVE OWNED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760190April 3, 2002
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
THIS IS THE SECOND FAILURE, OF THE SAME PARTS. THESE STUDS FAILED IN FEBRUARY OF 2001. THIS IS NOT EXACTLY 12/12,000 FOR THE WARRANTY TO COVER THE REPAIR, BUT IT IS PRETTY DARN CLOSE. I PURCHASED AN EXTENDED WARRANTY THROUGH MY CREDIT UNION, THEY SAID THEY WILL NOT COVER THE REPAIR BECAUSE I ADDED TWO AFTERMARKET MODIFICATIONS TO THE ENGINE. FORD SAID THEY WILL NOT COVER THE REPAIR, BECAUSE THE EXTENDED WARRANTY COVERAGE REFUSED TO FIX THE PROBLEM. WHAT THEY KEEP STEPPING AROUND IS THE FACT THAT THIS SAME FAILURE HAPPENED A YEAR AGO, BEFORE I MADE ANY MODIFICATIONS. THE ENGINE WAS STILL STOCK.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760193April 3, 2002
POWER TRAIN:AXLE ASSEMBLY
I WAS DRIVING DOWN A 35 MPH ROAD. WHEN I STEPPED ON THE BRAKE TO STOP FRONT PASSENGER SIDE WHEEL COMPLETELY BUCKLED UNDER THE CAR. I SKIDDED APPROXIMATELY 40 FEET INTO A PARKED CAR. UPON FURTHER INSPECTION THE AXILE WAS BROKEN IN HALF WHICH HAPPENED BEFORE IT HIT THE PARKED CAR. THE COMPLETE WHEEL ASSEMBLY IS NOW SITTING IN NEXT TO THE CAR IN THE AUTO BODY SHOP. AT THE PRESENT TIME, FORD MOTOR CO. DOES NOT WANT TO ACKNOWLEDGE ANY RESPONSIBILITY FOR WHAT HAPPENED TO THE CAR. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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