Ford Focus Complaints
22,326 consumer complaints on file.
- #564805March 25, 2002ELECTRICAL SYSTEM:12V/24V/48V BATTERY
CONSUMER STATED THE BATTERY LEAKED, AND BURNED THE WIRING FROM THE BATTERY TO THE STARTER, WHICH CAUSED THE VEHICLE TO CATCH ON FIRE.*JB
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #759733March 24, 2002STEERING:HYDRAULIC POWER ASSIST SYSTEM, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
IN JAN 2002 FORD WANTED TO BUY CAR BACK BUT SAID THE CAR IS 2 YEARS OLD SO IT WAS ONLY WORTH HALF OF ITS VALUE DUE TO THE CAR WOULD HAVE TO GO TO AN AUCTION CAR WAS IN SHOP 77 DAYS THEN RELEASED AND 4 DAYS LATER PARTS WENT UP AGAIN AND CAR LOST STEERING AND BRAKES AND HAD ACCIDENT THIS IS A SERIOUS MATTER AND SOMEONE IS GOING TO BE KILLED BY THIS PROBLEM FORD KNOWS ABOUT THIS PROBLEM BUT SEEMS THEY DONT CARE. *AK
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #8006239March 22, 2002FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WHILE TRYING TO START VEHICLE, ENGINE WOULD START TO TURN OVER AND THEN CUT OFF, WHEN ATTEMPTING TO RESTART VEHICLE, A HIGH-PITCHED WHIRRING SOUND WAS HEARD, VEHICLE HAD TO BE TOWED, DEALER FOUND THE ELECTRICAL SUPPLY TO THE FUEL PUMP HAD BECOME DISCONNECTED. *AK *TT
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8006252March 22, 2002STRUCTURE:BODY, AIR BAGS:FRONTAL, VISIBILITY:WINDSHIELD WIPER/WASHER, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
VEHICLE HAS BEEN GIVEN CONSUMER TROUBLE SINCE PURCHASING IT. 2ND DAY AFTER PURCHASE VEHICLE WAS IN DEALER'S SHOP FOR 2 WEEKS. WHEN PUTTING ON BRAKES VEHICLE SHAKES. ALSO, DRIVER CANNOT SEE TO MAKE TURNS BECAUSE TRUCK IS VERY HIGH.*AK WHILE DRIVING, THE CONSUMER AND HIS DAUGHTER WERE HURT DUE TO BRAKES AND WIPERS FAILED IN THE RAIN. THE REAR WINDOW IS VERY HIGH AND THE DRIVER WAS UNABLE TO SEE VEHICLES FROM BEHIND. BRAKES FAILED MORE THAN THREE TIMES, HOWEVER THE DEALER REFUSED TO FIX IT AFTER THE FIRST REPAIR THERE WERE 2 INJURIES, CONSUMER ALSO STATES THE AIRBAGS FAILED. *YH
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 2
- Deaths:
- 0
- #564797March 21, 2002POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER STATES THAT THE TRANSMISSION FAILS TO SHIFT, CAUSING HESITATION, WHILE TRAVELING 40 MPH AND SLOWING TO 20 MPH, CONSUMER ATTEMPTED TO ACCELERATE, THE VEHICLE HESITATED BADLY AND ABOUT 2-4 SECONDS LATER THE VEHICLE FINALLY TOOK OFF. PROBLEM HAS NOT BEEN REMEDIED. *SLC
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8006154March 21, 2002WHEELS:RIM
VEHICLE SLIDES SIDEWAYS IN RAIN OR SNOW. RIMS ARE TOO WIDE FOR FACTORY SUPPLIED TIRES. PLEASE ADD FURTHER COMMENTS. GOODYEAR, EAGLE RS ,P195/60R15. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8005894March 19, 2002SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, SUSPENSION:FRONT:WHEEL BEARING
AT ANY SPEED THERE'S A ROARING NOISE COMING FROM DRIVER SIDE. TOOK VEHICLE TO FORD, AND THEY STATED THAT BRAKES NEEDED TO BE CLEANED. CONSUMER FEELS IT IS THE WHEEL BEARING. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #759555March 19, 2002TIRES
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK (TIRESIZE: P195/60R15)
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #759556March 19, 2002TIRES
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK (TIRESIZE: P195/60R15)
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #759561March 19, 2002SUSPENSION:REAR
THE FOCUS HAS A DANGEROUS AND ERRATIC HANDLING CHARACTERISTIC IN RAINY AND SNOWY WEATHER. THE CAR HAS A TENDANCY TO MAKE ABRUPT AND SUDDEN SIDEWAYS SLIDING MOTIONS, WHICH ON A COUPLE OF OCCASIONS HAVE NEARLY CAUSED ACCIDENTS.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #759511March 18, 2002FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
3/07/02 ENGINE FAILURE AT 35 MPH -- 3/14/02 ENGINE FAILURE AT 65 MPH ON INTERSTATE 95. FUEL PUMP REPLACED AFTER 3/07 FAILURE -- RETURNED TO DEALER AFTER 3/14 EVENT -- DEALER STATES 'COULD NOT VERFY CUST CONCERN AT THIS TIME' -- HAVE SEEN OTHER CONCERNS ON YOUR SITE -- PLEASE LOOK INTO THIS BEFORE SOMEONE IS SERIOUSLY INJURED OR DIES. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #759513March 18, 2002SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
FRONT PADS AND ROTORS NEEDED REPLACEMENT AT 29000 MILES. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #9006333March 15, 2002SERVICE BRAKES, HYDRAULIC, AIR BAGS
BRAKES AND AIR BAGS FAILED
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8005773March 15, 2002SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING 35 MPH, BRAKES MALFUNCTIONED, RESULTING IN AN ACCIDENT. BOTH DRIVER AND PASSENGER WERE INJURED. *AK *SLC
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 2
- Deaths:
- 0
- #8005707March 14, 2002LATCHES/LOCKS/LINKAGES:DOORS:LATCH
WHEN WASHING VEHICLE IN COLD WEATHER DRIVER'S DOOR WILL NOT CLOSE OR STAY SHUT. DEALER AND MANUFACTURER WERE NOTIFIED. *AK *YH
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #759303March 13, 2002SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:DRUM
2000 FORD FOCUS ONLY WITH 23500 MILES, MAINLY HIGHWAY. BRAKES STARTED MAKING GRINDING NOISE, SHOP REPLACED FRONT BRAKES, PADS AND ROTORS. CAR STILL MAKING GRINDING NOISE. ONE WEEK AFTER REPLACING FRONT BRAKES, SHOP REPLACE REAR DRUM BRAKES. BRAKES ARE STILL MAKING GRINDING NOISE. HAVE HAD BRAKES INSPECTED AND REINSPECTED BUT MECHANICS STATES NO PROBLEMS WITH BRAKES. GENERAL COMMENTS FROM MECHANICS ARE THAT THE FORD FOCUS BRAKES ARE BAD, WEAK AND WILL REQUIRE REPLACING MORE THAN THE AVERAGE AUTOMOBILES IN THE MARKET. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8005581March 13, 2002ELECTRICAL SYSTEM:IGNITION:SWITCH
ONE WEEK AFTER PURCHASING THE VEHICLE, THE KEY THAT CAME WITH THE CAR WOULD NOT START THE CAR. CONSUMER HAD VEHICE TOWED TO DEALER. DEALER PULLED OFF WHEEL AND WENT INTO THE IGNITION, AND FIXED A PART. *AK CONSUMER STATED THAT THE SECOND KEY WAS MADE AND THAT KEY WOULD NOT START THE VEHICLE, VEHICLE WAS TOWED TO THE DEALER, DEALER SAID IT WAS A SECURITY LOCK AND THEY FIXED THE IGNITION. VEHICLE STALLED FOR THE THIRD TIME BUT CONSUMER MANAGED TO START THE VEHICLE. *YD
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8005396March 12, 2002POWER TRAIN, EXTERIOR LIGHTING:HEADLIGHTS, EQUIPMENT:APPLIANCE:AIR CONDITIONER
REASON UNKNOWN AS TO WHY AT ONCE SPEEDOMETER, A/C MOTOR BOGGLES DOWN, HEADLIGHTS FLICKER DIM AND BRIGHT.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8005429March 12, 2002EXTERIOR LIGHTING:HEADLIGHTS, EQUIPMENT:APPLIANCE:AIR CONDITIONER, POWER TRAIN
AT ONCE SPEEDOMETER/ A/C MOTORS BOGGLES DOWN, AND HEADLIGHT FLICKER DIM AND BRIGHT.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #759245March 12, 2002SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:DRUM, PARKING BRAKE:CONVENTIONAL, STEERING:HYDRAULIC POWER ASSIST SYSTEM
FRONT DISC BRAKES - EXCESSIVE SQUEAL UPON BRAKING...TOOK CAR TO DEALER. DETERMINED FRONT BRAKE PADS & ROTORS NEEDED REPLACEMENT. ONLY 16000 MILES ON CAR! ALSO, REAR DRUM BRAKES MAKE SQUEALING NOISE AS WELL. DEALER REPLACED THEM AND TURNED DRUMS. STILL SQUEALS. ALSO, EMERGENCY BRAKE LEVER HAS EXCESSIVE TRAVEL AND POOR BRAKE HOLDING CAPACITY. TOOK BACK TO DEARLER TWICE, STILL POOR EMERGENCY BRAKE FUNCTION. POWER STEERING ASSIST SUDDENLY FAILED WHEN STARTED CAR COLD. STEERING WAS DIFFICULT AND SLOW UNTIL CAR WARMED UP. HAPPENED FOR SEVERAL DAY UNTIL TOOK TO DEARLER. SAID P.S. PUMP WAS BAD AND REPLACED IT.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0