Dodge Sprinter Complaints

347 consumer complaints on file.

#10447238February 9, 2012
SEATS
TL* THE CONTACT OWNS A 2008 DODGE SRPINTER. THE CONTACT STATED THAT THE FRONT DRIVER'S SEAT BECAME EXTREMELY HOT DUE TO THE HEATED SEAT FEATURE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE DEALER STATED THAT A CONDUCTOR WITHIN THE SEAT CAUSED THE FAILURE. THE VEHICLE WAS REPAIRED. THE CONTACT LATER RECEIVED A LETTER FROM THE MANUFACTURER STATING THAT THE FAILURE WAS NOT A MANUFACTURER'S DEFECT. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 41,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435716November 15, 2011
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 DODGE SPRINTER. WHILE PARKED, THE CONTACT NOTICED THAT THE PASSENGER SIDE HEADLIGHT WAS NOT ILLUMINATING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN ADVISED THAT THE VOLTAGE CAUSED THE HEADLIGHT TO FAIL AND THE HEADLIGHT ASSEMBLY WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. UPDATED 01/04/12*BF THE CONSUMER STATED THE FAILURE OCCURRED TWICE. UPDATED 01/09/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433480October 28, 2011
WHEELS
TL* THE CONTACT OWNS A 2007 DODGE SPRINTER 2500. THE CONTACT STATED THAT THE VALVE STEMS ON ALL FOUR TIRES FAILED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS CONFIRMED THAT THE VALVE STEMS NEEDED TO BE REPLACED. THE FAILURE AND THE CURRENT MILEAGES WERE 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433118October 28, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE SPRINTER 2500. WHILE DRIVING APPROXIMATELY 35 MPH WITH THE AIR CONDITIONER ACTIVATED, THE CONTACT NOTICED A SIGNIFICANT AMOUNT OF SMOKE COMING FROM THE AIR VENTS. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD AND THE CONTACT EXITED THE VEHICLE. SUDDENLY THE VEHICLE ENGULFED INTO MASSIVE FLAMES. A POLICE AND FIRE REPORT WERE FILED OF THE INCIDENT. THE VEHICLE WAS DECLARED DESTROYED AND WAS TOWED. AN INVESTIGATION HAD NOT BEEN PERFORMED TO DETERMINE THE CAUSE OF FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10430558October 17, 2011
ENGINE AND ENGINE COOLING
THIS 2006 WINNEBAGO NAVION (ON A SPRINTER 3500 CHASSIS) HAS SUFFERED TWO FAILURES OF THE TURBOCHARGER RESONATOR. WHEN THE FAILURE OCCURS THERE IS AN IMMEDIATE AND ALMOST TOTAL LOSS OF POWER AND THE LOSS OF THE ABILITY TO CLIMB HILLS AS THE VEHICLE GOES INTO "LIMP HOME MODE" WITH A TOP SPEED OF 35 MPG ON LEVEL GROUND. THE VEHICLE IS UNABLE TO KEEP UP WITH OR STAY AHEAD OF, OR GET OUT OF THE WAY OF, OTHER TRAFFIC. THE FIRST FAILURE WAS INITIALLY NOT CORRECTLY DIAGNOSED BY THE DEALER, AND AFTER TWO ADDITIONAL INCIDENTS THE RESONATOR WAS REPLACED UNDER WARRANTY. THE RESONATOR HAS TOTALLY FAILED A SECOND TIME AND THE DEALER HAS REFUSED TO PERFORM THE REPAIR UNDER WARRANTY. I HAVE RESEARCHED THE PROBLEM AND FOUND THAT THIS IS A WELL KNOWN DEFECT WITH THE SPRINTER THAT IS NOT BEING ADDRESSED BY DEALERS OR THE MANUFACTURER. THIS IS THE MOST UNRELIABLE AND UNSAFE VEHICLE I HAVE EVER OWNED OR DRIVEN. I HAVE HAD TO PULL OVER TO THE SIDE, UNABLE TO GET TO A TURNOUT, AND STILL PARTIALLY BLOCKING AN ACTIVE LANE OF HIGH SPEED TRAFFIC. THE VEHICLES SHOULD BE RECALLED AND PROPERLY REPAIRED, OR THE MANUFACTURER SHOULD BUY THEM BACK IF THEY ARE NOT REPAIRABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427574September 27, 2011
POWER TRAIN
TL* THE CONTACT OWNS A 2006 DODGE SPRINTER 2500. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE BEGAN TO DECELERATE. THE VEHICLE WAS MANEUVERED TO THE SHOULDER AND SHUT OFF. UPON RESTART, THE VEHICLE OPERATED AS NORMAL. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 48,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427020September 24, 2011
ENGINE AND ENGINE COOLING, POWER TRAIN
PN/ 07551201, RESONATOR, FAILURE 3 TIME IN 60,000 MILES, LOST POWER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419384August 14, 2011
UNKNOWN OR OTHER
COMPLAINT FOR A 2006 DODGE SPRINTER DIESEL (MERCEDES BUILT) ENGINE TURBO RESONATOR. THIS PART HAS FAILED AND BEEN REPLACED THREE TIMES SINCE 2006. IT FAILS WITHOUT WARNING RESULTING IN A SHARP AND UNSAFE DROP IN UPHILL SPEED, PARTICULARLY IN INTERSTATE AND MOUNTAINOUS TRAVEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410398July 4, 2011
ENGINE AND ENGINE COOLING
2007 DODGE SPRINTER I HAVE HAD 3 OF THESE VANS THAT HAVE HAD THIER SWIREL VALVES (INTAKE MANIFOLD) GO BAD.WHEN THIS HAPPENS THE VAN HAS NO POWER AND IS UNSAFE TO DRIVE. I WAS TOLD BY THE DEALER THIS HAPPENS ALL THE TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411210July 4, 2011
ENGINE AND ENGINE COOLING
I WAS DRIVING ON A RELATIVELY FLAT ROAD AND HEARD A POP NOISE FROM THE ENGINE AREA AND THE VEHICLE LOST APPROXIMATELY 40 TO 60% ENGINE POWER, I WAS ABLE TO GET IT TO MY HOME LESS THAN 5 MILES DISTANCE, I GOT IT INTO A SHOP FOR REPAIRS AND THEY WERE NOT AN AUTHORIZED WARRANTY REPAIR SHOP, WHICH COST ME $404. I THEN HAD THE VEHICLE TOWED TO AN AUTHORIZED REPAIR FACILITY APPROXIMATELY 35 MILES AWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10403880May 31, 2011
WHEELS
2005 DODGE SPRINTER (84857 MILES) HAD EMERGENCY BRAKE WORKED ON AT DEALER. APPROXIMATELY 187 MILES AND ROUGHLY 45-50 HOURS LATER THE REAR WHEEL ON THE DRIVER'S SIDE OF VEHICLE FELL OFF. FOUR OF FIVE LUG BOLTS WERE MISSING. THE FIFTH LUG NUT WAS STILL ATTACHED, BUT BADLY BENT. HEAD OF SERVICE DEPARTMENT SAID IT WAS COMMON KNOWLEDGE THAT ALUMINUM RIMS AND STEEL WHEELS WERE INCOMPATIBLE AND THIS WAS THE REASON FOR THE TIRE FALLING OFF. THE SPRINTER HAD BEEN MAINTAINED SOLELY BY THE DEALER FOR NINETY PERCENT OF IT'S HISTORY COVERING FOUR YEARS AND APPROXIMATELY 80,000 MILES. DEALER DENIED ANY RESPONSIBILITY FOR INFORMING ME OF THIS POTENTIAL PROBLEM AND REFUSED TO PAY FOR ANY OF THE DAMAGE CAUSED BY THE FAILURE OF THE WHEEL. I PAID TO HAVE STEEL RIMS REPLACE THE ALUMINUM ONES. THE ALUMINUM RIMS, AND REMAINING LUG BOLTS ARE IN MY POSSESSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402432May 23, 2011
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2008 DODGE SPRINTER 2500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS WOULD FAIL ON AN INTERMITTENT BASIS AND THE BRAKE LIGHTS WOULD BECOME INOPERABLE. THE VEHICLE WAS INSPECTED BY A DEALER AND THEY ADVISED THAT HE NEEDED TO CHANGE THE BULBS. THE VEHICLE WAS REPAIRED FOR THE HEADLIGHT AND BRAKE BULBS. THE CONTACT STATED THAT THE FAILURE SEEMED TO RECUR EVERY TWO MONTHS. THE FAILURE MILEAGE WAS APPROXIMATELY 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397244April 24, 2011
POWER TRAIN
2006 DODGE SPRINTER 2500 DIESEL. PASSENGER VEHICLE. PURCHASED BRAND-NEW IN 2007. APPROXIMATELY 34,000 MILES. VEHICLE WENT INTO LIMP MODE 2 TIMES. WOULD NOT GO OUT OF SECOND GEAR. AFTER SHUT DOWN AND RESTART VEHICLE RAN NORMAL. ON NUMEROUS OTHER OCCASIONS RPMS WOULD RISE BUT VEHICLE DIDN'T SEEM TO BE MOVING ENOUGH TO WARRANT ALL THAT REV. AS IF TRANSMISSION SLIPPING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397047April 21, 2011
TIRES, TIRES:SIDEWALL
TL* THE CONTACT OWNS A 2006 DODGE SPRINTER WITH GOODYEAR WRANGLER SILENT ARMOR TIRES, LINE SIZE LT225/75/R16, THE CONTACT STATED THAT ALL FOUR TIRES EXPERIENCED SIDEWALL SEPARATION AND THEY WOULD BLOW UP INTO A BALL. THE VEHICLE WAS INSPECTED BY A TIRE DEALER AND THEY ADVISED HIM THAT THERE WERE NO DEFECTS WITH THE BRAND OR LINE OF TIRES. THE TIRES WERE REPLACED AS THE CONTACT STATED THAT WAS THE SECOND REPLACEMENT OF THE TIRES WITHIN SIX MONTHS. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10389820March 11, 2011
ENGINE AND ENGINE COOLING:COOLING SYSTEM
MY 2006 DODGE SPRINTER 3500 HAS JUST BEEN DIAGNOSED WITH THE TURBO RESONATOR FAILURE THAT WAS EXPECTED. IT WAS EXPECTED BE BECAUSE IT HAS NOW HAPPENED TO ALL THE SPRINTERS I OWN. THE VEHICLE SUFFERS A DRAMATIC LOSS OF POWER AND SPEED WITH NO WARNING. I HAVE ALMOST BEEN HIT FROM BEHIND WHEN THE VAN IS ON AN UPGRADE AND SUDDENLY LOSES POWER AND SPEED. THIS PROBLEM HAS BEEN AROUND AS LONG AS THE SPRINTER HAS BEEN OUT AND NOTHING IS BEING DONE ABOUT IT. IT IS A DANGER TO PUBLIC AND AN EXTREMELY EXPENSIVE REPAIR TO MAKE. AS FAR I AM CONCERNED, IT A FAILURE OF THE GOVERNMENT TO FORCE THE MANUFACTURER TO FIX THE PROBLEM AND REIMBURSE THE PEOPLE WHO HAVE PAID FOR IT IN THE PAST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378883January 31, 2011
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
2003 DODGE 2500 SPRINTER. CONSUMER WRITES IN REGARDS TO CHRYSLER SAFETY RECALL J32 ENGINE INTAKE MANIFOLD. THE CONSUMER RECEIVED A RECALL NOTICE. HE MADE AN APPOINTMENT WITH THE DEALERSHIP TO DROP TO DROP THE VEHICLE OFF PN DECEMBER 15, 2010. THE CONSUMER WAS INFORMED THE RECALL WAS A LITTLE DIFFICULT AND IT WOULD TAKE A COUPLE OF DAYS, EVEN THOUGH ACCORDING TO THE RECALL NOTICE IT STATED IT WOULD TAKE ABOUT 8 HOURS. THE CONSUMER STATED A COUPLE OF DAYS WENT BY, AND THEN THE EXCUSES STARTED ACCOMPANIED BY PROMISES. THE CONSUMER STATED SINCE THE WRITING OF THIS LATER, THE VEHICLE HAS BEEN AT THE DEALERSHIP FOR 3 WEEKS. THE DEALER INFORMED THE CONSUMER THE VEHICLE HAD OTHER PROBLEMS AND THEY WERE HAVING PROBLEMS STARTING IT. THE CONSUMER STATED THE VEHICLE WAS RUNNING FINE, WHEN HE DROPPED IT OFF. *JB UPDATED 02/18/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10362704October 27, 2010
ENGINE AND ENGINE COOLING
I LEFT FOR VACATION OCTOBER 15, 2010 AND HAVE A LOSS OF POWER , CAN'T GO OVER 55MPH, WHICH IS GOOD FOR SAVING DIESEL FUEL BUT NOT FOR WANTING TO GET TO MY VACATION PLACE. THIS SPRINTER HAS ONLY 9,300 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10362323October 25, 2010
ENGINE AND ENGINE COOLING
DRIVING FREEWAY AT 70MPH, ALL OF A SUDDEN THE ENGINE DOES WHAT SEEMS LIKE A STALL, QUICKLY DROPPING DOWN TO 35MPH AND CONTINUES TO SLOW DOWN AS WE MANEUVERED TO SIDE IF ROAD. THIS WAS VERY CLOSE TO CAUSING THE SEMI TRUCKS BEHIND US TO REAR-END US. WE PULLED OVER, DRIVING OFF THE FREEWAY AT 15MPH WITH HAZARDS ON. STOPPED AT A TRUCK STOP (I AM A FEMALE HERE, SO SAFETY WAS A CONCERN) AND PROCEEDED TO TALK TO INSURANCE COMPANY/TRY TO FIND A DODGE DEALERSHIP WHO ACTUALLY COULD "WORK" ON THESE SPECIFIC SPRINTER ENGINES. AFTER MUCH TROUBLE, END RESULT IS THE VEHICLE ENDS UP AT A CERTIFIED DODGE DEALERSHIP WHO IS VERY AWARE OF THIS COMMON PROBLEM AMONG SPRINTERS (DEALS WITH THIS SAME ISSUE CONSTANTLY). IT IS THE TURBO RESONATOR THAT IS A FAULTY PLASTIC PIECE THAT OFTEN AND FREQUENTLY BREAKS ON THESE VEHICLES. THE ONLY THING THE DEALERSHIP CAN DO "UNDER WARRANTY" IS REPLACE THE FAULTY PIECE WITH A NEW, SAME, WILL ULTIMATELY CAUSE THE SAME PROBLEM AGAIN, PLASTIC PIECE! WHY IT HAS NOT BEEN CORRECTED/RECALLED BY DODGE OR MERCEDES IS OUTRAGEOUS AND IS UNACCEPTABLE. THIS VEHICLE PUT ME AND MY FAMILY AT GREAT RISK BECAUSE OF SOMETHING THAT CAN BE CORRECTED, A $5 PIECE OF PLASTIC!?! I WOULD HATE TO HAVE A FAMILY MEMBER WRITING THIS FOR ME BECAUSE OF A PREVENTABLE ACCIDENT OCCURRING, SO I ASK, PLEASE LOOK INTO THIS. I KNOW I'M NOT THE ONLY ONE WITH THIS ISSUE, I HAVE SEEN TONS OF SPRINTER OWNERS WITH THE EXACT PROBLEM. THANK YOU FOR YOUR TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360646October 15, 2010
ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER
TL* THE CONTACT OWNS A 2006 DODGE SPRINTER 2500. THE CONTACT STATED THAT THE VEHICLE WOULD INDEPENDENTLY DECELERATE FROM ANY SPEED WITHOUT WARNING. THE DEALER REPLACED THE TURBO RESONATOR YET THE FAILURE PERSISTED. THE DEALER ALSO REPLACED THE AIR FILTER TO NO AVAIL. THE DEALER ACKNOWLEDGED THAT THE VEHICLE WAS LOSING POWER ABNORMALLY BUT COULD NOT PROVIDE AN ADEQUATE REPAIR. THE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10356026September 16, 2010
ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL, EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
RESONATOR FAILURE ON A 2006 DODGE SPRINTER (WINNEBAGO VIEW). WHEN THE RESONATOR BREAKS, IT POSES A SIGNIFICANT DANGER OF AN ACCIDENT OCCURRING DUE TO THE SUDDEN AND COMPLETE LOSS OF ENGINE POWER. THIS SUDDEN RAPID DECELERATION WITHOUT ANY WARNING SIGN OF ANY KIND CAUSES A SERIOUS AND UNACCEPTABLE SAFETY HAZARD NOT ONLY TO US BUT ALSO TO ANY OTHER PERSON ON THE ROAD. IT HAS BROKEN DOWN ON MAY 17, 2007, MAY 27, 2009 AND AUGUST 17, 2010. REPAIR WAS MADE BY REPLACING THE RESONATOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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