Dodge Sprinter Complaints

347 consumer complaints on file.

#10355711September 15, 2010
VISIBILITY:WINDSHIELD
TL* THE CONTACT OWNS A 2003 DODGE SPRINTER 2500 EQUIPPED WITH A PGW WINDSHIELD, TINT-LAMINATED, PART NUMBER DW01488GBNN. THE CONTACT STATED THAT THE WINDSHIELD WAS REPLACED BECAUSE IT WAS DAMAGED BY A STONE. THE CONTACT STATED THAT THE WINDSHIELD WAS DISTORTED AND DIFFICULT TO SEE THROUGH. THE CONTACT CALLED THE COMPANY WHO INSTALLED THE WINDSHIELD WHO TOLD HIM TO DRIVE THE VEHICLE FOR A FEW WEEKS AND IF HE WAS STILL NOT SATISFIED, THEY WOULD REPLACE IT. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 104,000 UPDATED 1/21/11 *CN UPDATED 03/09/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355033September 11, 2010
ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL, EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
WE HAVE HAD THREE VACATIONS THAT HAVE BEEN RUINED DUE TO THE FAILURE OF THE TURBO RESONATOR IN OUR 2006 WINNEBEGO VIEW WITH A 2005 SPRINTER ENGINE. WE HAVE HAD FAILURE GOING OVER THE LOS ANGLES GRAPVINE GRADE, THE NORTHERN CALIFORNIA, 101 CORRIDOR AND JUST THIS PAST WEEK, THE SIERRA MT. RANGE GOING INTO RENO, NV. ON OUR WAY TO YELLOWSTONE. THREE VACATIONS RUINED, THREE TURBO RESONATORS LATER AND LOTS OF MONEY, TIME AND STRESS. NOT SURE WHY WE HAVE NOT RECEIVED A RECALL ON THIS PLASTIC PIECE OF JUNK THAT HAS PUT OUR LIVES IN DANGER??? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10352243August 27, 2010
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
TL* THE CONTACT OWNS A 2003 CHRYSLER SPRINTER 2500. ON JULY 29, 2010, THE CONTACT RECEIVED THE RECALL NOTICE, NHTSA CAMPAIGN ID NUMBER: 09V418000 - COMPONENT: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM. THIS RECALL WAS FOR AN ISSUE WITH CORROSION ON THE INTAKE MANIFOLD. WHEN THE CONTACT RECEIVED THE RECALL NOTICE HE CONTACTED THE DEALERSHIP IN REGARDS TO GETTING THE RECALL REMEDY PERFORMED. AT THAT TIME THE CONTACT WAS INFORMED THAT THE PARTS WERE CURRENTLY NOT IN STOCK. THE CONTACT CALLED THE DEALERSHIP TODAY, AUGUST 27, 2010 AND WAS INFORMED THAT THE PARTS FOR THE RECALL WOULD NOT BE IN STOCK UNTIL SEPTEMBER 23, 2010. THE CONTACT FEELS THAT THE DEALERSHIP IS NOT HANDLING THIS RECALL IN A PROPER MANNER. THE APPROXIMATE CURRENT MILEAGE IS 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351184August 22, 2010
ENGINE AND ENGINE COOLING:ENGINE
AUGUST 22, 2010, I WAS ON I 25 IN MY WINNEBAGO ITASCA NAVION TRAVELING AT 60 TO 70 MPH AND SUDDENLY LOST POWER. I STOPPED, GOT MORE DIESEL AND STARTED DRIVING AT LOWER SPEEDS BY STILL LOST POWER AND COULD BARELY CLIMB HILLS. I WAS JUST LIMPING ALONG WITH MY EMERGENCY FLASHERS ON HOPING I WOULDN'T BE REARENDED. THE MODEL IS 2006 WITH A MERCEDES/BENZ 5 CYLINDER TURBO ENGINE WITH 19,500 MILES ON IT. THIS IS REALLY DANGEROUS. IS THERE A RECALL ON THIS ENGINE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10348580August 10, 2010
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
RESONATOR FAILED AT 15,200 MILES CAUSING A DANGEROUS SITUATION. MY SPRINTER WAS PURCHASED FROM MAXWELL DODGE IN AUSTIN TX ON MY BEHALF BY SPORTSMOBILE IN AUSTIN WHO DID AN RV CONVERSION ON IT. THE NEAREST AUTHORIZED DEALER FROM MY HOME IS MOSS BROTHERS DODGE IN SAN BERNARDINO CA THEY REPLACED THE RESONATOR ON 9/18/09 WITH MILEAGE AT L5,308. WITH REPORTS OF MULTIPLE FAILURES, INCLUDING FAILURES OF A NEWER REVISION, I AM CONCERNED FOR MY SAFETY AND OTHERS. MY VAN IS USED EXCLUSIVELY FOR CAMPING, USUALLY IN REMOTE MOUNTAIN AREAS WITH NARROW STEEP ROADS, OFTEN WITHOUT GUARD RAILS WHICH DO NOT HAVE AREAS TO PULL OVER OR PASS. THIS WOULD ENDANGER LIVES IN THE EVENT OF A RESONATOR FAILURE WHICH MAKES THE VEHICLE INCAPABLE OF MOVING ON AN INCLINE AS WELL AS DANGEROUS ON A FREEWAY WHEN IT SUDDENLY LOSES POWER. IN MY RESEARCH I FOUND AN ALUMINUM RESONATOR WHICH ELIMINATES THE PROBLEM. MOSS BROTHERS DODGE TOLD ME THEY HAVE INSTALLED THIS RESONATOR, HOWEVER THE CUSTOMER HAS TO PROVIDE IT AND SIGN A WAIVER BECAUSE IT DOES NOT HAVE A FILTER. IF A PROBLEM OCCURS WITH THE TURBO WHICH IS DETERMINED TO BE CAUSED BY PARTICLES THAT GOT THROUGH THE SYSTEM, IT WOULD NOT BE COVERED BY THE WARRANTY. PLEASE ADVISE ME ON HOW TO HANDLE THIS DANGEROUS SITUATION. UPDATED 10/26/10. *LJ UPDATED 10/26/10 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10348326August 9, 2010
STRUCTURE
TL*THE CONTACT OWNS A 2007 DODGE SPRINTER. WHILE ATTEMPTING TO ENTER THE VEHICLE THE CONTACT NOTICED THAT THE SAFETY CUSHION ON THE CENTER POST HAD FALLEN OFF OF THE POST. THE VEHICLE WAS NOT DIAGNOSED BY THE DEALER. THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 14000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347692August 5, 2010
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
CONSUMER WRITES REGARDING CHRYSLER NON-COMPLIANCE WITH SAFETY RECALL J32-DODGE SPRINTER 03 MANIFOLD/EGR *TGW THE CONSUMER STATED HE SPENT THE PAST WEEK IN REPEATED UNSUCCESSFUL EFFORTS TO ARRANGE THE NECESSARY MODIFICATIONS WITHOUT HAVING TO INCUR UNREASONABLE EXPENSES. THE CONSUMER BELIEVED CHRYSLER WAS MAKING A DELIBERATE EFFORT TO EVADE THE RECALL BY CREATING HARDSHIPS AND OBSTACLES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346383July 30, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL*THE CONTACT OWNS A 2007 DODGE SPRINTER 2500. THE CONTACT STATED THE VEHICLE SUDDENLY SHUT DOWN WHILE DRIVING AT HIGH SPEEDS. THERE WAS NO POWER BRAKES OR POWER STEERING WHEN THE FAILURE OCCURRED. THE CONTACT STATED THAT THE DRIVER WAS ALMOST INJURED AS A RESULT OF THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE FUEL PUMP AND INSTRUMENT CLUSTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE CURRENT MILEAGE WAS APPROXIMATELY 14,000. THE FAILURE MILEAGE WAS APPROXIMATELY 300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343745July 17, 2010
WHEELS, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
I HAVE OWNED THIS 2005 DODGE SPRINTER FOR OVER A YEAR AND HAVE HAD 4 FLAT TIRES DUE TO VALVE STEM FAILURES (IT IS SITTING IN MY PARKING LOT RIGHT NOW WITH A FLAT FRONT DRIVERS TIRE) THE VALVE STEM BULGES AND SPITS OUT AIR AS SOON AS I FILL IT. I CAN FEEL THE LEAK AND SEE THE STEM BULGE WHEN TRY TO PUT AIR IN THE TIRE . I HAVE SEEN OTHER SPRINTERS WITH THIS PROBLEM MERCEDES RECALLED 2004 SPRINTER FOR THIS PROBLEM BUT IT IS OBVIOUS THAT MORE VEHICLES ARE AFFECTED. THIS IS A VERY DANGEROUS SITUATION IF THEY WERE TO FAIL ON A LOADED VEHICLE AT HIGHWAY SPEEDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343488July 15, 2010
POWER TRAIN
SUDDEN SLOW DOWN DUE TO LOST OF POWER ON WINNEBAGE VIEW/DODGE SPRINTER. THIS HAS HAPPENED FOUR TIMES RESULTING IN HAZARD TO OTHER DRIVERS FROM SUDDEN REDUCTION IN SPEED WITH NO BRAKE LIGHTS. THREE REPAIRS MADE BY DEALERS FOR SAME PROBLEM (TURBIN RESONATOR) IN 24,000 MILES. THE VEHICLE WILL CONTINUE TO RUN BUT BARELY. THE FIRST INCIDENT WAS AT 7,000 MILES. THE LAST AT 24,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336609June 16, 2010
ENGINE AND ENGINE COOLING
MY DODGE SPRINTER, 2006, WINNEBAGO'S TURBO RESONATOR HAS FAILED ON ME TWICE, 11-5-2007 AND 5-28-2010. THE FAILURE IS FAST AND THE SPRINTER GOES DOWN TO 10 TO 40 MPH WHICH IS VERY DANGEROUS! CHRYSLER HAS REPLACED THE RESONATOR BOTH TIMES BUT OBVIOUSLY IT WILL FAIL AGAIN! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335513June 9, 2010
SEAT BELTS
THE SEAT BELT RETRACTOR AND SRS LOCKUP ASSEMBLY IN THE 2006 DODGE/ MERCEDES SPRINTER VAN IS PRONE TO COMPLETE FAILURE IN HOT CLIMATES. THE RETURN SPRING AND LOCKUP HOUSING IS MADE OF PLASTIC WHICH BECOMES DISFIGURED AND IS RENDERED INOPERABLE AND THEREFORE UNSAFE, LEAVING THE FRONT OCCUPANTS UNKNOWINGLY UNPROTECTED. MANY OWNERS HAVE REPLACED SRS RETRACTORS WITH AFTERMARKET BELTS. UNSUSPECTING OWNERS MUST BE NOTIFIED OF THIS IMPENDING FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335073June 7, 2010
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2006 DODGE SPRINTER 2500. THE CONTACT STATED THAT WHEN HE ATTEMPTED TO USE THE VEHICLE, HE NOTICED A FIRE HAD TAKEN PLACE IN THE CABIN OF THE AROUND THE INSTRUMENT PANEL. THE CONTACT CALLED THE MANUFACTURER AND AN INVESTIGATOR WAS SENT OUT TO LOOK AT THE VEHICLE. THE CONTACT WAS INFORMED THAT THE FAILURE WAS AN ISOLATED INCIDENT AND THEY DID NOT KNOW WHAT CAUSED THE FIRE. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 30,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10335098June 7, 2010
ENGINE AND ENGINE COOLING:ENGINE
SPRINTER VAN STALLS DURING DECELERATION 2005 SPRINTER VAN WITH DUAL A/C STALLS WHEN BOTH A/C ARE ON AND DECELERATING. HAPPENS DURING SUMMER MONTHS DODGE HAS A FIX WITH A SERVICE BULLETIN BUT ONLY IF UNDER WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10331261May 19, 2010
ENGINE AND ENGINE COOLING
FAULTY TURBO RESONATOR ON A MOTORHOME DODGE SPRINTER 2006 THE PROBLEM WITH THE POWER RESONATOR IS THAT THE SPEED IS SUDDENLY REDUCED AND OTHER VEHICLE BEHIND MUST BRAKE OR CHANGE IS SHORT NOTICE DUE TO THE REDUCED SPEED FORM AN AVERAGE OF 65 MILES TO 20 MILES IN NO TIME BECAUSE OF THE POWER FAILURE. THIS CONDITION HAPPENED TO ME E TIMES IN THE LAST 2 YEARS, FINALLY I CHANGED THE PLASTIC FAULTY RESONATOR FOR AN AFTERMARKET STRAIGHT ALUMINUM RESONATOR , BUT WITH THIS CHANGE NOW I HAVE MORE NOISE IN THE CABIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328549May 4, 2010
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
2003 DODGE SPRINTER. CONSUMER STATES DEFECTIVE INTAKE MANIFOLD. CONSUMER STATES THAT A NOTICE FROM CHRYSLER REGARDING ARRANGEMENTS TO REPAIR THE DEFECT HAS NOT BEEN RECEIVED *TGW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327422April 23, 2010
EXTERIOR LIGHTING, POWER TRAIN, ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:ENGINE:DIESEL, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, WHEELS:LUGS/NUTS/BOLTS/STUDS
2006 DODGE SPRINTER TRUCK. CONSUMER STATES SEVERAL ISSUES WITH VEHICLE LEADING TO BREAK DOWNS *TGW THE DEALER NOTED THE VEHICLE LACKED POWER AND WOULD NOT ACCELERATE PROPERLY. THE VEHICLE WOULD ESPECIALLY LOOSE POWER WHILE DRIVING ON AN INCLINE. ONE YEAR LATER, THE RESONATOR WAS REPLACED. THE VEHICLE BROKE DOWN AGAIN ON MARCH 27, 2009. THE CONSUMER WAS INFORMED THE LOCK WASHER ON THE LUG NUT FOR THE DRIVERS SIDE FRONT TIRE HAD BEEN IMPROPERLY PUT ON THE TIRE. THE BRAKE LIGHT AND TAIL LIGHT BULBS WERE REPLACED. THE EGR VALVE WAS STICKING, THE BATTERY WAS REPLACED, THE TURBO WAS LEAKING OIL IN THE INTAKE TRACK, THE TRANSMISSION ADAPTER PLUG WAS LEAKING, THE CHECK ENGINE LIGHT ILLUMINATED, THE HARMONIC BALANCER AND WATER PUMP WERE REPLACED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10324074April 6, 2010
POWER TRAIN
I OWN A 2006 DODGE SPRINTER (IT'S ACTUALLY A WINNEBAGO VIEW MOTOR HOME MOUNTED ON THE DODGE SPRINTER (MERCEDES SPRINTER) CHASSIS. THE SPRINTER HAS A PLASTIC PART KNOWN AS A TURBO RESONATOR TO DAMPEN THE WHINE OF THE TURBOCHARGER. THIS PART HAS FAILED THREE TIMES IN A LITTLE OVER 20,000 MILES. I'M NOW PARKED AND WAITING FOR A REPLACEMENT PART SO THAT I CAN CONTINUE DRIVING HOME FROM A VACATION. I'VE DECIDED TO TRY TO REPLACE THE PART MYSELF, RATHER THAN DRIVE WITH LIMITED POWER AND SPEED TO A DODGE SPRINTER DEALER ABOUT 100 MILES AWAY. NOT ALL DODGE DEALERS SERVICE SPRINTERS. THE PART HAS ALWAYS BEEN REPLACED UNDER WARRANTY. BUT TO MY KNOWLEDGE DODGE AND MERCEDES HAVE NOT CORRECTED THE WEAKNESS IN THIS PART. IT FAILS UNPREDICTABLY. WHEN THIS HAPPENS, THERE'S AN IMMEDIATE LOSS OF POWER AND SPEED. THIS WOULD BE EXTREMELY DANGEROUS ON AN INTERSTATE HIGHWAY. LEAVING JEKYLL ISLAND, GA., ON MONDAY, I HAD TO CLIMB A STEEP GRADE TO CROSS A BRIDGE. I COULD ONLY DRIVE 30 MPH. ON FLAT HIGHWAY, I COULD ONLY RUN 50 TO 60 MPH ON A HIGHWAY WITH A POSTED SPEED OF 65. FROM EVERYTHING I READ ON SPRINTER FORUMS, THIS IS A COMMON PROBLEM THAT HAS BEEN GOING ON FOR YEARS. PLEASE INSIST THAT DODGE AND MERCEDES CORRECT THIS PROBLEM BEFORE LIVES ARE LOST. FRANKLY, THE PROBLEM IS SO COMMONLY KNOWN AMONG SPRINTER OWNERS, I'M SURPRISED THERE ALREADY HASN'T BEEN A RECALL. THE INCIDENT DATE IS ONLY THE LATEST SAGA. I'M GUESSING THAT I'VE HAD OTHER FAILURES AT ABOUT 10,000 MILES, 15,000 MILES AND NOW ABOUT 23,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10315667March 2, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2003 DODGE SPRINTER. THE CONTACT STATED THAT THE THROTTLE PEDAL FAILED WHICH MADE IT IMPOSSIBLE TO ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES AND THEY COULD NOT FIND THE FAILURE. THE MANUFACTURER WAS CALLED AND STATED THAT THEY WERE UNABLE TO REPAIR THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 50,000. THE CURRENT MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10314055February 25, 2010
SERVICE BRAKES, HYDRAULIC
2004 DODGE SPRINTER - THE BRAKING SYSTEM STIFFENS UP (POWER BRAKE) IF I PUSH THE PEDAL HARD ESPECIALLY WHEN I BACK UP THE VEHICLE. IT'S LIKE THE BOOSTER HAS FROZEN SOLID AND THE BRAKE PEDAL CAN'T TRAVEL ALL THE WAY DOWN. IF I LET THE VEHICLE SIT FOR A WHILE (1 HR) IT WILL GET BACK TO NORMAL. THIS IS A REPEAT INCIDENT AND STARTED IN THE FIRST YEAR BUT I DID NOT PAY TOO MUCH ATTENTION SINCE I DID NOT UNDERSTAND WHAT HAPPENED AND THE PROBLEM DISAPPEARED FOR A WHILE. BUT LATELY IS REAPPEARING MORE FREQUENTLY. NO ACCIDENT YET. NOTHING HAS BEEN DONE TO CORRECT THE FAILURE. THE VEHICLE IS OUT OF WARRANTY BY NOW 66,000 MILES. I WONDER IF THERE ARE MORE PEOPLE EXPERIENCING THE SAME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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