Dodge Journey Complaints

5,556 consumer complaints on file.

#11414383April 29, 2021
UNKNOWN OR OTHER
MY HORN STARTED CHRIPING FOR NO REASON WHILE PARKED AND WHILE DRIVING. I TOOK THE BATTERIES OUT OF BOTH KEY FOBS AND WAS STILL GOING OFF. TRIED LOCKING AND UNLOCKING BOTH WITH AND WITHOUT THE FOB. I HAD TO REMOVE THE HORN FUSE TO GET IT TO STOP. I HAVE SEEN MANY OF THESE VEHICLES WITH THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414357April 28, 2021
ELECTRICAL SYSTEM
HORN RANDOMLY STARTED GOING OFF WHILE WHILE STATIONARY/OFF. NO ONE TOUCHING KEYS OR VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414363April 28, 2021
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
ME ENTERE DE LA RETIRADA EN SEPTIEMBRE DEL 2020 Y PROGRAME UNA CITA EN AUTO GRUPO 65 DE SANJUAN PUERTO RICO EN OCTUBRE 2020 CON EL SEOR LUIS BERMUDEZ QUEDARON EN LLAMAR CUANDO LAS PIESAS LLEGARAN ME COMUNIQUE MAS DE 30 OCASIONES Y HASTA HOY NUNCA LLAMARON LA GUAGUA DAO EL MODULO DE ENCENDIDO Y LA LLAVE NO TUVE MAS OPCION DE COMPRAR LAS PIEZAS YO YA QUE ESTABA APIE Y LA NECESITAVA DESEO UN REEMBOLSO POR LAS PIESAZ Y MANO DE OBRA EL RETIRO ES R03
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414127April 27, 2021
POWER TRAIN
WHILE DRIVING AT A SPEED OF 40 AND TRYING TO ACCELERATE THE CAR SEEMS LIKE IT WILL STALL AND HAS A HARD TIME SHIFTING TO ANOTHER GEAR. THIS HAPPENS ON HIGHWAY AND ON CITY STREETS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413881April 26, 2021
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
THIS VEHICLE CONSTANTLY SHAKES AT ABOUT THE 50 MPH. ENGINE LIGHT STARTS TO COME ON AND THERE IS A HESITATION TO ACCELERATE. THIS IS EXTREMELY DANGEROUS AND I READ SEVERAL OTHERS ISSUES WITH THE MISFIRE. SOMETHING NEEDS TO BE DONE BEFORE OTHERS ARE HURTS... VERY SERIOUS ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413972April 26, 2021
STRUCTURE:BODY
WATER LEAK ON DRIVER SIDE INTO THE PASSENGER SEAT IN THE STORAGE BIN. THE SEAL IS NOT INSTALLED PROPERLY AND CAUSES A LEAK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413998April 26, 2021
POWER TRAIN
TL*THE CONTACT OWNS A 2016 DODGE JOURNEY. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING AT AN UNKNOWN SPEED, THE VEHICLE LOSS MOTIVE POWER ON AT LEAST TWO OCCASIONS. THE VEHICLE WAS TAKEN TO WILLIAMSBURG CHRYSLER DODGE JEEP RAM (3012 RICHMOND RD B, WILLIAMSBURG, VA 23185) AND DIAGNOSED AS LOSS OF HYDRAULIC PUMP. ADDITIONALLY, THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 87,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414010April 26, 2021
AIR BAGS
DRIVERS SIDE HEAD REST WENT OFF WHILE CAR WAS PARKED AND NOT IN MOTION. THE PASSENGER WENT OFF WHILE DRIVING ON FLAT SMOOTH ROAD ABOUT 9 MONTHS EARLIER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413824April 25, 2021
UNKNOWN OR OTHER
BAD KEY ERROR EVEN AFTER WIN MODULE HAS BEEN REPLACED. ISSUE HAS BEEN PROMINENT SINCE RECALL WAS REPAIRED IN 2016 THEN ISSUE WITH STARTING THE ENGINE CAME UP. DEALERSHIP COULDN'T RECREATE ISSUE AND WOULDN'T FIX PROBLEM. NOW 2021, CAR GIVES BAD KEY ERROR AND WON'T RECOGNIZE ANY KEYS OR START UP WITH REMOTE START. WIN MODULE WAS REPLACED AND TWO DAYS LATER, SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413826April 25, 2021
AIR BAGS, ELECTRICAL SYSTEM, POWER TRAIN
COMPLETE POWER LOSS WHILE DRIVING THE WHOLE TRANSMISSION HAD TO BE REPLACED. SINCE THAT EVENT WE HAD HAVE CONSTANT PROBLEMS WITH MISFIRES AND FUEL INJECTORS. AIRBAG LIGHT KEEPS COMING ON. ELECTRICAL PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413624April 23, 2021
ENGINE
OIL FILTER ADAPTER HOUSING IS LEAKING. WE HAVE BEEN TOLD BY DEALERSHIP, THIS IS A NATIONWIDE ISSUE AND THE PART IS ON BACK ORDER FOR UP TO 4 MONTHS OR LONGER. AND WAS TOLD BY DEALERSHIP VEHICLE CANNOT BE DRIVEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413485April 23, 2021
STEERING
RACK AND PINION STEERING BLEW OUT WHILE DRIVING. WILL COST $1500 TO REPAIR. THE 2015 DODGE JOURNEY HAD A RECALL FOR THIS, BUT THEY SAY SOMEHOW MY VIN IS NOT INCLUDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413550April 23, 2021
AIR BAGS
AIR BAG LIGHT HAS BEEN TOGGLING ON AND OFF FOR LAST TWO MONTHS. DEALERSHIP HOOKED UP TO COMPUTER AND THE AIRBAG/HARNESS MUST BE REPLACED. CAR NOW OUT OF 100,000 WARRANTY. COST ESTIMATED TO REPLACE IS $1200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11412984April 20, 2021
VISIBILITY:WINDSHIELD
TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT WHILE AT A STOP LIGHT WITH THE REAR DEFROSTER ACTIVATED, SHE HEARD A LOUD POPPING SOUND AS THE REAR WINDSHIELD STARTED CRACKING. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413075April 20, 2021
ENGINE, UNKNOWN OR OTHER
VEHICLE TURNS OFF WHILE DRIVING WITHOUT WARNING, EVEN AT FULL SPEED. THIS HAPPENS WHILE I AM DRVING ANYWHERE INCLUDING THE HIGHWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413126April 20, 2021
SERVICE BRAKES
THE BRAKE PEDAL FEELS SPONGY WHEN I PRESS IT DOWN, FEELS LIKE THERE'S AIR IN THE SYSTEM. I GOT THE BRAKE BOOSTER REPLACED A FEW MONTHS AGO AT THE DEALERSHIP, BUT THE PROBLEM IS STILL THERE. NOW THERE'S ANOTHER ISSUE WHEN DRIVING ON THE HIGHWAY, I HAVE TO STEP ON THE GAS PEDAL ALL THE WAY TO THE FLOOR TO INCREASE HORSEPOWER. THE RPM INCREASES, BUT IT TAKES A WHILE TO GAIN HORSEPOWER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408551April 17, 2021
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, VISIBILITY/WIPER
ON OUR WAY TO THE COAST MY HEADLIGHT WENT OUT COMPLETELY AND HAD TO USE ONLY TO DAY LIGHTS AND FOG LIGHT NO HEADLIGHT WOULD COME ON THEY WOULD ONLY FLICKER. I WAS STILL A HOUR FROM THE COAST AND 3 HOURS FROM HOME IN THE MIDDLE OF THE NIGHT. THE HORN GOES OFF RANDOMLY AND IS ANNOYING SAME WITH THE WIND SHIELD WIPERS. THEY GO AT RANDOM AND ARE NOT NEEDED.THE HORN IS WHEN I AM STATIONARY. THE WIPERS GO AT ANYTIME MOVING OR STOPPED. THE CAR ACTS POSSESSED. I AM SCARED TO DRIVE AT NIGHT DUE TO THE HEADLIGHTS FUNCTIONALITY I HAD MY NEPHEW WITH ME WHEN I HAD THE HEADLIGHTS STOP WORKING AND I WILL NOT PUT HIM IN DANGER AGAIN. THIS NEEDS FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408280April 15, 2021
POWER TRAIN
2016 DODGE JOURNEY ISSUE WITH TRANSMISSION CLUNKING BETWEEN SECOND AND THIRD GEAR ALSO WHEN DRIVING DOWN THE HIGHWAY THE GEAR SHIFT WILL MOVE TO NEUTRAL ON ITS OWN. REFERENCE RECALL S44 CRANK SHAFT POSITION SENSOR.TRANSMISSION TO NEUTRAL, HAVE ISSUE WITH FLUID PRESSURE. ALSO CAR WHEN PLACED INTO REVERSE WILL NOT ALWAYS ENGAGE GEAR. CALLED AN TOLD TRANSMISSION DG2 MANUFACTURED 08/12/2015 TO 04/15/2016 RECALLED CAR MANUFACTURERS DATE 09/18/2015 HAS 62E TRANSMISSION ARE FAULTY COMPANY REFUSES TO HONOR OR RECALL. MECHANIC SAID MAY BE FAULTY HYDRAULIC PUMP COULD CAUSE A SEVERE ACCIDENT. CHECKED NHTSA CAMPAIGN 16V471000 FOR POWER TRAIN ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408298April 15, 2021
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
ABS LIGHT AND CRUISE CONTROL STAY ON AND IT NOT WORKING. DOING MY RESEARCH THERE IS A CRUISE CONTROL RECALL FOR 2014 AND 2018, BUT OUR CAR WAS NEVER RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408035April 14, 2021
ELECTRICAL SYSTEM, AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE
TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED THAT WHILE THE WINDSHIELD WIPERS WERE ACTIVATED, THE TURN SIGNALS WOULD LOSE FUNCTIONALITY. THE CONTACT STATED THAT THE CHECK ENGINE, AIR BAGS, AND TRACTION CONTROL WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER MAX CHRYSLER DODGE JEEP RAM BELTON (7820 E. 171ST ST, BELTON, MO 64012, (816)331-4300) WHERE IT WAS DIAGNOSED WITH NEEDING THE CLOCKSPRING TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 173,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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