Dodge Journey Complaints

5,556 consumer complaints on file.

#11404079March 21, 2021
WHEELS, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
EGINE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404004March 20, 2021
ELECTRICAL SYSTEM
I WAS DRIVING THE VEHICLE WHEN IT SUDDENLY STOPPED. IT LOST ALL ELECTRIC POWER, NO EMERGENCY LIGHTS, CAN NOT SHIFT TO NEUTRAL, NO BRAKES, NO LIGHTS, CAN NOT UNLOCK DOORS, AND THE VEHICLE DOES NOT DETECT THE KEY FOB. THIS HAPPEN WHILE TRAVELING ON A RESIDENTIAL ROAD. DODGE DOES HAVE A RECALL FOR THIS ISSUE AND I WAS DIRECTED TO BRING THE VEHICLE TO THE DEALERSHIP FOR TROUBLESHOOTING AND REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403713March 18, 2021
AIR BAGS, SEATS
BOTH AIR BAGS ON MY HEADREST DEPLOYED WHILE CAR WAS PARKED AND NOT IN A ACCIDENTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403597March 17, 2021
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
THERE IS A RECALL ON 2015 DODGE JOURNEYS FOR THE WIRING ON THE ABS SYSTEM THAT CAUSES THE WIRES TO GET CORRODED AND THE ABS NOT WORKING. I HAVE RECENTLY HAD THE ISSUE DESCRIBED IN THE RECALL YET MY VEHICLE DOES NOT QUALIFY FOR THE RECALL AND MY LOCAL DODGE REPAIR CENTER WANT ME TO PAY 1800.00 TO REPAIR SOMETHING THAT SHOULD BE FIXED UNDER THE RECALL AND NOW I HAVE A VEHICLE THAT I CAN NOT DRIVE OR I RISK HAVING AN ACCIDENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403259March 16, 2021
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED WHILE DRIVING 30 MPH, THE VEHICLE SHUT-OFF WITHOUT WARNING. THE CONTACT STEERED THE VEHICLE OFF THE MAIN ROAD AND SHIFTED THE GEAR SHIFTER INTO PARK TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO ATLANTIC DODGE CHRYSLER JEEP (2330 US 1 SAINT AUGUSTINE, FL 32086, (904)797-4383) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402721March 13, 2021
AIR BAGS, ELECTRICAL SYSTEM, ENGINE
REPORTING COMMON PROBLEMS OF 2009 DODGE JOURNEY 2.0CRD 103KW 1.A CAR STARTED SHUTTING OFF WHENEVER IT DRIVES, RUNNING IN PARKING LOT, STOPPED AT RED LIGHT. 2.BATTERY FAILS SUDDENLY, WITHOUT ANY WARNING, JUMPING CABLES CAN'T HELP, BECAUSE A CAR JUST MAKING A CRANKING NOISE UNDER A HOOD. 3. WHEEL AIRBAG IS HAVING SHORT CIRCUITS, SO DUE TO IT SOMETIMES LIGHTS A WARNING IN DASHBOARD. 4. STEERING WHEEL RELAY SHOWS MISUNDERSTOOD DEGREES OF WHEEL ANGLE, SO IT COMES TO ESP BAS ERROR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11400269March 10, 2021
AIR BAGS, SEATS
FOR NO REASON WHILE THE VEHICLE WAS PARKED, THE DRIVER SIDE HEADREST POPPED OUT AND NOW THE AIR BAG SENSOR LIGHT IS ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399674March 8, 2021
FUEL/PROPULSION SYSTEM
OUT OF FUEL VEHICLE ENDED UP IN TRAFFIC WITH CARS ZIPPING BY. POLICE WERE CALLED BECAUSE THE TRANSMISSION COULD NOT BE PLACED IN NEUTRAL TO PUSH VEHICLE OUT OF TRAFFIC. HAD POLICE NOT ASSISTED IT WOULD RESULT IN BEING REAR ENDED WITH CHILDREN IN THE VEHICLE. THE POLICE NOR THE TOW TRUCK KNEW HOW TO PLACE VEHICLE IN NEUTRAL. 3 MONTHS LATER THE BATTERY DIED AND VEHICLE COULD NOT BE PLACED IN NEUTRAL TO ALLOW JUMP START. LUCKY THIS DID NOT HAPPEN IN TRAFFIC OR CHILDREN WOULD BE AT RISK AGAIN . THIS COULD ALSO HAVE BEEN AVOIDED EXCEPT THAT THERE IS NO IDIOT LIGHT ON DASH TO WARN OF BATTERY CONDITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399840March 8, 2021
AIR BAGS, SEATS
PASSENGER SEAT HEAD RESTRAINT POPPED OPEN JUST SITTING IN MY GARAGE PROMPTING AIRBAG LIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399613March 7, 2021
FUEL/PROPULSION SYSTEM, EXTERIOR LIGHTING, SUSPENSION
MY CAR ROLLS BACK OUT OF GEAR. TRANSMISSION DRAGGING. ELECTRIC PROBLEM WI LIGHTS. SLIPPING OUT OF GEAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399485March 6, 2021
ELECTRICAL SYSTEM, ENGINE
SEVERAL LIGHTS CAME ON THE DASHBOARD INCLUDING THE ELECTRONIC TRACTION CONTROL AND THE ELECTRONIC THROTTLE CONTROL CAUSING THE VEHICLE TO COMPLETELY STOLE ON THE FREEWAY WITH NO POWER AND COULD ONLY GO 25 MPH. THIS ALONG WITH REPEATEDLY ACCELERATING AS I WAS TRYING TO STOP CAUSED NEARLY AN ACCIDENT .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399501March 6, 2021
ENGINE, POWER TRAIN
2017 DODGE JOURNEY OIL FILTER HOUSING LEAK. VEHICLE IS PERSISTENT LEAKING OIL. CHRYSLER DODGE DEALER CLAIMS THERE ARE 40,000 ORDERS FOR THIS PART IN WAITING AND THAT THE TIMETABLE FOR GETTING A REPLACEMENT PART IS INDEFINITE. THEIR SUGGESTION IS TO KEEP REFILLING WITH OIL FOR THE FORESEEABLE FUTURE. THEY STATE THE PART MAY EVENTUALLY BE A RECALLED BUT IS NOT YET. I FIND IT HARD TO BELIEVE WITH SO MANY KNOWN PROBLEMS THAT IT'S NOT BEEN RECALLED ALREADY. ADDITIONALLY IT'S A $700 REPAIR FOR A KNOWN ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399059March 4, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
BACKUP CAMERA MALFUNCTIONING SHOWS UP SIDE DOWN CAMERA WHEN WORKING MOST TIMES BACKUP CAMERA SHOWS A SILVER SCREEN FLICKERING THIS IS BACK OVER PREVENTION EQUIPMENT MALFUNCTIONING MALFUNCTIONING THIS IS A MAJOR SAFETY PROBLEM THIS ISSUE HAPPENED ALL OF A SUDDEN THE BACKUP CAMERA WORK PERFECTLY THE NIGHT BEFORE THE NEXT MORNING THE CAMERA WOULD NOT WORK AND HAS NOT WORKED SINCE THERE ARE RECALLS FOR THIS ISSUE ON THE 2018 DODGE JOURNEY WHICH EXACTLY WHAT MINE IS BUT MY VIN SAYS NO RECALL THE DISPLAY APPEARS ON THE REAR VIEW MIRROR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398999March 3, 2021
AIR BAGS, SEATS, UNKNOWN OR OTHER
PASSENGER SIDE HEAD REST DEPLOYED FOR UNKNOWN REASON. NOT IN ACCIDENT.VEHICLE WAS PARKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398987March 3, 2021
ENGINE
TL* THE CONTACT OWNS A 2017 DODGE JOURNEY. THE CONTACT STATED SHE NOTICED OIL ON THE GROUND UNDERNEATH THE ENGINE COMPARTMENT OF THE VEHICLE. THE CONTACT STATED THAT OIL WAS ADDED EVERY TWO DAYS DUE TO THE OIL LEAK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE VEHICLE WAS DIAGNOSED WITH AN OIL FILTER HOUSING FAILURE WHICH NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT INFORMED THE DEALER PARKS MOTORS (11987 US-54, AUGUSTA, KS 67010) AND THE MANUFACTURER OF THE FAILURE BUT WAS INFORMED BY BOTH PARTIES THAT THE ADAPTER FOR THE ENGINE OIL FILTER WAS ON BACK ORDER WITH AN UNKNOWN ESTIMATED TIME OF ARRIVAL. THE FAILURE MILEAGE WAS 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398568March 1, 2021
STEERING, SUSPENSION, WHEELS
BALLBARING AND STIRING PROBLOME..
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11398277February 28, 2021
POWER TRAIN, VEHICLE SPEED CONTROL
MY DODGE JOURNEY HAD TRANSMISSION FAILURE ALONG WITH THE GAS TANK NOT BEING ABLE TO FILL UP TO THE F. MY CAR JERKED TO MOVE FORWARD AND THE GAS PEDAL WOULD NOT CAUSE THE CAR TO MOVE FORWARD. I BROUGHT THE CAR TO A DODGE DEALERSHIP AND THEY TOOK ABOUT A WEEK AND A HALF TO FIX IT. HERE I AM ONE WEEK LATER HAVING THE SAME ISSUE AND NEEDING TO BRING IT BACK TO REFIX THE ISSUE. THERE IS A LOT OF COMPLAINTS ON THE INTERNET ABOUT THIS SAME ISSUE AND HAVING TO HAVE THE SAME TRANSMISSION ISSUES RETURN FOR FIXING TWO TO THREE TIMES BEFORE THE CAR IS FIXED RIGHT. THIS IS A BEAUTIFUL CAR BUT A TRANSMISSION ISSUE THAT NEEDS SEVERAL FIXES BEFORE THE CAR EVEN REACHES 1200000 MILES TO CHANGE TRANSMISSION FLUID IS NOT A GOOD LOOK. THE TRANSMISSION NEED TO BE RECALLED AND NEW TRANSMISSIONS SHOULD BE GIVEN TO PEOPLE WHO OWN THIS BRAND OF VEHICLE. I ONLY HAVE ONE CAR AND NEED THIS VEHICLE TO PUT FOOD ON MY TABLE FOR MY FAMILY DURING A NEVER ENDING PANDEMIC AT THAT. THE TRANSMISSION ON THESE VEHICLES ARE NOT RELIABLE EVEN AFTER FIXING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397889February 25, 2021
SERVICE BRAKES, ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE WOULD NOT PROPERLY ACCELERATE BEFORE EVENTUALLY STALLING. AFTER RESTARTING THE VEHICLE, THE VEHICLE OPERATED AS NORMAL HOWEVER, THE CHECK ENGINE WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE LOCAL DEALER AND MANUFACTURER WERE NOT YET CONTACTED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 68,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397362February 22, 2021
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, POWER TRAIN
I HAVE A 2009 DODGE JOURNEY SXT AND IM HAVING A INTIMATE FUEL PUMP PROBLEM. I READ THAT THE TIPM MAY BE A RECALL AND WONDERING ABOUT IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397023February 19, 2021
ELECTRICAL SYSTEM
THE RADIO/THERMOSTAT WINDOW POWER LOCKS AND USB SLOWLY STARTED TO MALFUNCTION. NOW THE SCREEN TO THE RADIO AND THERMOSTAT DOES NOT WORK AT ALL. THE WIRING HARNESSES LOCATED AT THE REAR HATCH WHICH HAS NO VISIBLE OUTSIDE DAMAGE, YES ALL THE WIRING INSIDE IS PINCHED AND EXPOSED. THE ONLY WAY WE DISCOVERED IT WAS BECAUSE THE BACK WIPER BLADE WENT OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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