Dodge Journey Complaints

5,556 consumer complaints on file.

#11141181October 18, 2018
ENGINE, STEERING
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY AWD. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STALLED WITHOUT WARNING AND LOST STEERING ABILITY. THE CONTACT STOPPED AND RESTARTED THE VEHICLE, AND THEN DROVE TO HER DESTINATION. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED AGAIN ON OCTOBER 18, 2018. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 156,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140800October 17, 2018
UNKNOWN OR OTHER
FAULTY ALTERNATOR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140827October 17, 2018
AIR BAGS
PASSENGER HEADREST DEPLOYED. THE VEHICLE WAS SITTING IN THE DRIVEWAY AND MY TODDLER WAS GETTING INTO HIS SIT WHEN IT JUST POPPED OUT. I TOOK THE VEHICLE IN FOR RECALLS AND ASKED ABOUT IT BUT THE VEHICLE WAS PAST IT'S WARRANTY AND SINCE IT IS NOT A RECALL THEY WANTED $600 PLUS TO REPLACE IT. UPON FURTHER INSPECTION, IT WAS A PLASTIC PIECE THAT JUST BROKE OVERTIME. APROX MILEAGE AT THE TIME WAS AROUND 32,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140845October 17, 2018
UNKNOWN OR OTHER
TIPM RELAY, SOLENOID CIRCUIT, AND TORQUE CONVERTER CLUTCH PRESSURE CONTROL CIRCUIT HAD AND HAS TO BE REPLACED WHICH ON SEVERAL AUTOMOTIVE FORUMS IS NOT AN ISOLATED INCIDENT AND A TECHNICIAN AT A REPAIR SHOP AS STATED AS MUCH. WITH IT BEING A CAR A YEAR OLD I FIND THIS TO BE DISTURBING AND THAT CHRYSLER IS NOT STEPPING UP TO THE PLATE AND ORDER RECALLS AS THIS ALSO RESULTS IN POOR GAS MILEAGE. I HAVE HAD TO SPEND $1000 NOT TO MENTION IF WANT ALL RESOLVED ANOTHER $600 ON A PRACTICALLY NEW VEHICLE. TAKE RESPONSIBILITY FOR ERRORS IN MANUFACTURING OF VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141006October 17, 2018
POWER TRAIN
I HAVE A PROBLEM WITH THE TRANSMISSION SWITCH SOME TIME I FEEL LIKE SOMETHING HIT MY CAR FROM THE BOTTOM (THIS IS A VERY TIGHT SWITCH). THIS IS A FAMILY CAR WE DRIVE VERY SAFETY. I HOPE THIS IS THE WARRANTY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140569October 16, 2018
UNKNOWN OR OTHER
MY JOURNEY HAS EPISODES OF NOT STARTING. EVERYTHING ON THE DASH WILL COME ON BUT NOT START. I'VE HAD MULTIPLE STARTERS REPLACED AND SENSORS AND MORE AND NOTHING HAS FIXED THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140355October 15, 2018
ELECTRICAL SYSTEM, POWER TRAIN
KEY CAN BE TURNED OFF, AND OUT, BUT WILL NOT KILL THE ENGINE, OR LIGHTS. IGNITION SWITCH MODULE REPLACEMENT THROUGH DEALER, AND REPROGRAMMING IS THE ONLY WAY TO FIX IT. SEEN A RECALL FOR THIS PROBLEM BUT DEALER TELLS ME MY CAR IS NOT ON THE LIST. I TURN MY CAR OFF PULL THE KEY OUT, AND I AM STILL ABLE TO DRIVE MY CAR AS IF THE KEY WAS IN IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140408October 15, 2018
ELECTRICAL SYSTEM
JOURNEY WOULD NOT START DESPITE HEALTHY BATTERY & OTHER COMPONENTS WHILE STATIONARY. HAD HAPPENED MULTIPLE TIMES AFTER BEING DRIVEN FOR ABOUT 30 MILES OR AFTER SITTING OVERNIGHT. HAVE BEEN TOLD THEY DON'T KNOW WHAT IS CAUSING THE ISSUE. HUNDREDS OF OTHER DODGE OWNERS COMPLAIN IN ONLINE FORUMS ABOUT THE SAME ISSUE. PROBLEM DIDN'T START UNTIL WE HAD THE RECALL REPAIRS DONE FOR THE IGNITION AND AIRBAGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140200October 14, 2018
ELECTRICAL SYSTEM, POWER TRAIN
BOUGHT A USED 2009 DODGE JOURNEY IN FEBRUARY, HAVE REPLACED THE BATTERY AND STARTER IN THE LAST FEW MONTHS. SOMETIMES WE CAN START THE CAR NORMALLY, SOMETIMES YOU HAVE TO JUMP THE CAR OFF. YESTERDAY, THE CAR WOULD NOT SHIFT OR START, TRIED THE NEUTRAL SAFETY SWITCH WHICH ENABLED ME TO PUSH THE JOURNEY BUT STILL WOULD NOT CRANK. RESEARCH ONLINE SHOWS THAT MANY OTHER CONSUMERS HAVE OR ARE EXPERIENCING THE SAME PROBLEM. I FEEL DODGE NEEDS TO TAKE RESPONSIBILITY AND FIGURE OUT WHY THESE VEHICLES ARE MALFUNCTIONING. IT'S COSTING US MONEY AND TIME WE DO NOT HAVE TRYING TO CHASE DOWN AN ELECTRICAL ISSUE. I EVEN HAD THE PCM CHECKED OUT AND IT TOO WAS IN A GOOD BILL OF HEALTH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140008October 12, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. WHILE THE VEHICLE WAS STATIONARY, THE TRANSMISSION FAILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE DEALER (DESERT AUTOMOTIVES, 4119 E ANDERSON RD, SIERRA VISTA, AZ 85650, (520) 803-8300) WAS CONTACTED AND DIAGNOSED THAT THE TRANSMISSION WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140034October 12, 2018
FUEL/PROPULSION SYSTEM, POWER TRAIN
THERE IS A BUCKING, JOLTING ACTION AT INTERVALS. AFTER STOPPING, VEHICLE LOSES PICKUP ACTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139741October 11, 2018
ELECTRICAL SYSTEM:HORN, AIR BAGS
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE OPERATING THE VEHICLE, THE HORN RANDOMLY SOUNDED. THE FAILURE ALSO OCCURRED WHILE THE VEHICLE WAS SHUT OFF AND THE KEY WAS REMOVED FROM THE IGNITION SWITCH. IN ADDITION, WHILE DRIVING, THE PASSENGER SIDE AIR BAG INDICATOR REMAINED ILLUMINATED. THE FAILURES WERE NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (DUNES AUTO, 2502 LOCUST STREET, STERLING, IL) WAS NOTIFIED, BUT NO ASSISTANCE WAS OFFERED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139890October 11, 2018
STRUCTURE:BODY, SERVICE BRAKES
I WAS IN PARK WAITING FOR A SPOT TO OPEN UP IN A SCHOOL PARKING LOT, TOOK MY VEHICLE OUT OF PARK AND PROCEEDED TO PUT IN DRIVE AND MOVE 20 FEET OR SO TO THE PARKING SPOT, AS I WAS TURNING INTO THE SPOT I ENGAGED THE BRAKE TO COME TO A COMPLETE STOP BUT MY PEDAL DID NOT WORK, IT DID NOT SPRING BACK LIKE IT IS SUPPOSE TO AND MY VEHICLE DID NOT STOP AND A CONCRETE PARKING PILLAR STOPPED MY VEHICLE FOR ME. I THREW IT INTO PARK AND JUMPED OUT BECAUSE SMOKE WAS POURING FROM MY HOOD TO SEE THE DAMAGE AND WHEN I JUMPED BACK IN TO THE CAR TO SHUT IT OFF I REALIZED MY CAR WASN'T RUNNING AND ALL THE LIGHTS CAME ACROSS THE DASH. I RESTARTED THE CAR AND THE BRAKE PEDAL PUMPED LIKE NOTHING WAS WRONG. $6,000.00 WORTH OF DAMAGE LATER AND STILL BEING WORKED ON AND NO ANSWERS TO WHY MY BRAKES FAILED ME.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11139387October 10, 2018
SERVICE BRAKES
TAKATA RECALL. MY VEHICLE BRAKES HAS A PAUSE BETWEEN THEM. WHEN I AM COMING TO A STOP IT TAKE A WHILE TO BREAK. THE BREAKS ARE NOT CONSISTENT THIS IS VERY SCARY, I WAS DRIVING ON THE FREEWAY YESTERDAY AND THE BREAKS TOOK A WHILE TO ACTUALLY START BREAKING. THESE BREAKS ARE NOT RIGHT. I WAS TOLD AFTER 500 MILES THE CAR WOULD BREAK IN AND DRIVE BETTER. BUT STILL DRIVING THE SAME. VERY DANGEROUS FOR MYSELF AND MY FAMILY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139395October 10, 2018
AIR BAGS, SEATS
MY DAUGHTER AND I WERE DRIVING ON A SMOOTH STREET, WHEN SUDDENLY THE PASSENGER SIDE HEADREST POPPED FORWARD. IT STRUCK MY DAUGHTER IN THE BACK OF THE HEAD QUITE HARD CAUSING HER TO HAVE A SORE NECK, AND POSSIBLY NEED MEDICAL ATTENTION IF IT IS NOT BETTER IN A DAY OR SO. THIS IS COMPLETELY UNACCEPTABLE. IN THE LONG LINE OF PROBLEMS WITH THIS VEHICLE AND NUMEROUS RECALLS, THERE IS NOW AN INJURY. I FEEL LIKE I HAVE TO WORRY ABOUT MY DRIVER SIDE HEADREST DOING THE SAME WHILE I AM DRIVING. THIS CAR IS LITERALLY FALLING APART. AS A LIFE LONG DODGE OWNER, I DON'T THINK I COULD EVER BUY ANOTHER.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11139415October 10, 2018
ENGINE
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE IGNITION KEY FAILED TO START THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED JIM RIEHLS FRIENDLY CHRYSLER JEEP (32899 VAN DYKE AVE, WARREN, MI 48093, 877-677-9578) AND WAS INFORMED TO SCHEDULE A SERVICE APPOINTMENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED REFERENCE NUMBER: 57183868. THE FAILURE MILEAGE WAS 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139539October 10, 2018
ELECTRICAL SYSTEM:HORN
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING AT ANY SPEED, THE HORN SOUNDED INTERMITTENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO MEMORIAL HIGHWAY CHEVROLET, INC. (814-467-4596, LOCATED AT 1 CHEVY DR, WINDBER, PA 15963) WHERE THE TECHNICIAN STATED THAT THE WARRANTY DID NOT COVER THE HORN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE WARRANTY WAS EXPIRED. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139578October 10, 2018
SEATS
I WAS DRIVING DOWN THE ROAD AND NOTICED THAT MY HEADREST WAS TOUCHING THE BACK OF MY HEAD MORE THAN NORMAL AND WHEN I STOPPED THE VEHICLE I LOOKED AT THE HEADREST AND IT HAD 'DEPLOYED' AND WILL NOT SHUT / GO BACK DOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139154October 9, 2018
ENGINE
TAKATA RECALL SOMETIMES MY CAR WONT START OR IT WILL DIE OR WHEN IDLE GOING DOWN THE ROAD.SOMEDAYS WONT START OTHERS IT WILL. HA E HAD TO REPLACE THE PLASTIC T AND ALL THE FREAKING HOSES DUE TO WATER LEAK IN THE PAST. LOTS OF CONSUMERS ARE HAVING THE SAME PROBLEMS. IT'S A SAFTEY ISSUE LUCKY WHEN IT DIED GOING DOWN THE I COULD OF BEEN IN A BAD WRECK. PLEASE FIX THIS PROBLEM I HA E BEEN STRANDED BECAUSE IT WOULDNT START MY JOB REQUIRES ME TO TRAVEL. I LOVE DODGE BUT AT THIS POINT I'M READY TO STOP BUYING DODGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139232October 9, 2018
ELECTRICAL SYSTEM
STARTING ISSUES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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