Dodge Journey Complaints

5,556 consumer complaints on file.

#11163954December 29, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, UNKNOWN OR OTHER
TAKATA RECALL FOR A 2016 DODGE JOURNEY. MY DODGE JOURNEY IS EXPERIENCING MULTIPLY ISSUES THAT MAY BE DEEMED AS ELECTRICAL ISSUES. THE FIRST ISSUE IS THE CRUISE CONTROL IS STILL MALFUNCTIONING FROM A PREVIOUS RECALL UNDER RECALL NUMBER 18U49182. WHETHER CRUISE CONTROL IS OFF OR ON THE VEHICLE STILL MAINTAINS IT'S SAME SPEED. THE SECOND ISSUE WITH MY VEHICLE IS ALSO THE VEHICLE CONSTANTLY VEERS OFF THE ROAD. I ALMOST CRASHED ON THE EXPRESSWAY BECAUSE OF THIS ISSUE. THIS ISSUE POSE A SAFETY ISSUE BECAUSE IT CAN CAUSE AN ACCIDENT. THE THIRD ISSUE WITH THIS 2016 DODGE IS THE TIRE PRESSURE SYSTEMS SEEMS TO BE FAULTY. I HAVE BEEN EXPERIENCING A ISSUE WITH THIS FOR A MONTH NOW. WHEN I PUT AIR INTO THE TIRES ALL OF THE TIRES PRESSURE PSI ARE THE SAME THEN WITHIN FIVE MINUTES ALL THE TIRE PSI ARE DIFFERENT BY SUBSTANTIAL DIGITS. ONE TIRE COULD BE 39 WHEN YOU BEGIN AND FIVE MINUTES LATER IT COULD DISPLAY 34 PSI. THE VEHICLE IS ALWAYS IMBALANCED CAUSING IT TO ROCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164040December 29, 2018
ELECTRICAL SYSTEM
AS A DODGE OWNER I BEEN HAVING PROBLEMS WITH THE IGNITION OR THE IGNITION KEY. THE CAR DOES NOT START IMMEDIATELY LIKE YOU WOULD EXPECT IT IN A NORMAL WAY TO GET IT TO START. STARTS WHEN IT FEELS LIKE IT. THERE HAVE BEEN TIMES THAT I HAVE TO WAIT FOR MORE THAN AN HOUR OR GET A JUMP STAR FORM A GOOD SAMARITAN, BUT IT WILL NOT RESPOND WITH A JUMP EITHER. IT HAS BEEN FRUSTRATED FOR THE LAST 2 YEARS. I TOOK IT BACK TO THE PLACE I BOUGHT IT FROM AND IT WAS AN IN AND OUT OF THE SHOP FOR ABOUT A COUPLE MONTHS AND THE PROBLEMS WAS NEVER RESOLVED. NOW DAYS IT JUST DIES AND I HAVE TO JUMP START IT AND WORKS FOR A DAY, THEN STOPS AGAIN...... IT IS SOOOO FRUSTRATED. FOR THE LAST COUPLE MONTH MY CAR HAS BEEN IN AND OUT OF THE SHOP AND THE PROBLEM IS THE SAME. SOME TOLD ME RECENTLY TO CHECK FOR ANY RECALLS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163825December 28, 2018
STEERING
WAS LEAVING WORK AND LOST STEERING. UPON CHECKING REALIZED THERE WAS NO POWER STEERING FLUID IN CAR. I ADDED POWER STEERING FLUID AND STARTED CAR IT IMMEDIATELY STARTED RUNNING OUT OF THE CAR JUST INSIDE AND BEHIND THE RIGHT FRONT TIRE. UPON FURTHER INSPECTION I DISCOVERED THE RUBBER LINE HAD SIMPLY SLID OFF OF THE HARD LINE. IT SLID RIGHT BACK ON. THE FACTORY "SPRING" CLAMP CAN BE COMPRESSED WITH MY FINGERS. I TOOK IT OFF AND REPLACED WITH A WORM GEAR CLAMP TO INSURE THAT IT STAYS ON. THIS COULD HAVE BEEN A REAL DANGER IF IT HAD HAPPENED AT HIGHWAY SPEED. I AM ATTACHING A PICTURE OF ORIGINAL CLAMP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163737December 27, 2018
STRUCTURE:BODY, SEAT BELTS
THE VEHICLE WAS IN A CAR ACCIDENT. MY DAUGHTER WAS SITTING BEHIND ME. WHICH I WAS THE DRIVER AND SHE WAS BEHIND ME ON THE LEFT REAR. MY DAUGHTER HAD THE SEAT BELT ON AND SO DID I. MY CONCERN IS WHY DID MY DAUGHTER ENDED UP GOING ALL THE WAY FORWARD HITTING ME FROM BEHIND WITH HER KNEES THAT THE NEXT DAY MY BEHIND WAS HURTING G. WILL MY DAUGHTER ON THE MEAN TIME DURING THE ACCIDENT HER HEAD HURTLED, NOSE, AND UPPER AND LOWER BACK. IT SEEMS THE SEAT BELT DID NOT LOCK AS SOON AS THE IMPACT BECAUSE IF IT HAD. MY DAUGHTER WOULD NOT HAD GOTTEN A BUMP ON HER NOSE THAT HURTLED WHICH IT MEANS SHE ENDED HITTING MY SEAT WHERE YOU REST YOUR HEAD. TWO HER KNEES HURTED WHEN SHE WENT FORWARD TO MY SEAT AND HIT ME. THREE, IT MADE HER HEAD TOO MUCH FORWARD AND BACKWARD THAT SHE GOT A HUGE BUMP ON THE HEAD AND THE ENTIRE BACK HURTED. FOR ME MY HEAD HURTED, SHOULDERS AND BUT. BUT FOR ME THE SEAT BELT I FELT IT LOCK INSTANTLY. THIS IMPACT WAS FROM BEHIND WHILE I WAS WAITING FOR THE LIGHT TO TURN GREEN. THE ACCIDENT WAS HURTFUL BUT NOT TO SERVER OF A TOTAL LOST ON MY END. MY DAUGHTER DID GO TO THE HOSPITAL. THIS IS WHY IT CONCERNS ME.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11163468December 26, 2018
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
ABS AND TRACTION CONTROL LIGHTS ILLUMINATED. DIAGNOSED BY THE DEALERSHIP THAT THE ABS MODULE NEEDED TO BE REPLACED. BRAKES CONTINUED TO WORK AND AT FIRST THE ABS AND TRACTION CONTROL WENT ON AND OFF INTERMITTENTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163506December 26, 2018
STEERING
I HAVE HAD 3 INCIDENTS, WITH THE LATEST ON 12/23 WHEN DURING A RAPID BREAKING TO AVOID COLLISION AS A VEHICLE DID ILLEGAL LANE CHANGE IN FRONT OF ME, MY WALLET, WHICH I HAD ON TOP OF THE MIDDLE COMPARTMENT, PUSHED THE CLUTCH AND CHANGED THE GEAR TO REVERSE AND MY CAR WENT BACKWARDS ALMOST COLLIDING WITH A VEHICLE BEHIND ME. ON OTHER INCIDENT ON THANKSGIVING DAY IN 2017 I WAS MAKING AN U-TURN WHEN I HAD TO BREAK FOR A CAR WHICH TURNED RIGHT SHARPLY AND MY SMALL PURSE FLEW AND SWITCH THE GEAR TO NEUTRAL AND I WAS PRESSING THE GAS PEDAL AND TRYING TO GET OUT OF THE WAY OF INCOMING TRAFFIC AND COULDN'T UNDERSTAND RIGHT AWAY THAT THE CAR'S GEAR HAS BEEN PUSHED TO NEUTRAL AND THAT'S IS WHY I COULDN'T MOVE THE VEHICLE. THE CLUTCH HAS NO LOCK BUTTON AND WHEN PUSHED WITH EVEN TWO FINGERS IT SWITCHES THE GEARS, SO ANY SMALL OBJECT DURING A QUICK OR SADDEN BREAKING CAN CAUSE THE GEAR TO SWITCH TO REVERSE OR NEUTRAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163410December 26, 2018
ELECTRICAL SYSTEM
VEHICLE HAS 39,392 MILES. NO CHECK ENGINE LIGHT OR WARNING. TOTAL OF 5 INTSTANCES IN 3 WEEKS, CAR WILL STOP RUNNING WITHOUT WARNING, WHILE DRIVING & OPERATING THE VEHICLE. THE CAR WILL LOSE ALL POWER, STEERING, BREAKS & ALL CONTROL. EACH TIME THE VEHICLE HAS BEEN OPERATING & ON THE ROAD, DRIVING, BETWEEN 25-45 MILES PER HOUR. 3 OUT OF THE 5 TIMES, IT HAS HAPPENED AFTER A BRIEF STOP AT A STOP SIGN OR TRAFFIC LIGHTS. THE LAST INSTANCE THE VEHICLE STALLED IN THE MIDDLE IF A BUSY INTERSECTION FOR NEARLY 6 MINUTES, NEARLY CAUSING MULTIPLE ACCIDENTS. TAKES MULTIPLE ATTEMPTS TO GET CAR TO RESTART & WILL SHAKE & MAKE AUDIBLE CRANKING NOISE WHILE TRYING TO RESTART FOR 30-45 SECONDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163486December 26, 2018
AIR BAGS
TL* THE CONTACT OWNED A 2013 DODGE JOURNEY. WHILE DRIVING 45 MPH AT NIGHT, THE CONTACT DROVE OVER A LARGE TREE BRANCH THAT WAS NOT VISIBLE AT THE TIME. AS A RESULT, THE CONTACT CRASHED INTO A TREE THAT WAS LYING IN THE ROAD AND THEN CRASHED INTO A BRICK MAIL BOX. THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS NOT INJURED, BUT SHE VISITED THE CHIROPRACTOR FOR SORENESS. MEDICAL ATTENTION WAS NOT REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOTALED AND TOWED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V432000 (AIR BAGS). THE FAILURE MILEAGE WAS 200,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11163298December 24, 2018
ENGINE
THE 4 CYLINDER ENGINE ON MY 2012 DODGE JOURNEY DEVELOPED AN ENGINE COOLANT LEAK. TROUBLE SHOOTING FOUND THE LEAK TO BE RELATED TO DETERIORATION OF A PLASTIC PART INSIDE THE ENGINE...DODGE PART# 68003582...ADAPTER C. THE CAR WAS STANDING WHEN THE PROBLEM WAS DIAGNOSED. IF I HAD NOT HAD THE PART REPLACED A CATASTROPHIC ENGINE COOLANT LEAK COULD HAVE OCCURRED WHILE THE CAR WAS BEING DRIVEN, LEADING TO A FULL LOSS OF COOLANT, OVERHEATING OF THE ENGINE AND SEIZING OF THE ENGINE. I TALKED WITH DODGE CUSTOMER SERVICE AND THEY ACKNOWLEDGED AWARENESS OF THE PROBLEM.THE CAR HAS 89,000 MILES. I CONSIDER THIS TO BE A SERIOUS SAFETY PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163164December 23, 2018
ENGINE
MY 2011 DODGE JOURNEY ON THE DRIVER SIDE HEAT BLOWS HOT ON THE PASSAGE SIDE IT BLOWS CODE. THIS HAPPEN WHEN DRIVING OR WHEN IT'S STARTED TO WARM UP THE PASSAGE SIDE IT BLOWS COLD EVEN WHEN THE CAR HAS BEEN DRIVEN FROM 15 MINUTES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163075December 22, 2018
SEATS
MY HEADREST ON THE PASSENGER SIDE POPPED OPEN AND CAN'T BE RESET. LOOKS LIKE A PLASTIC PIECE BROKE ON THE INSIDE. THE VEHICLE HAD A PASSENGER IN THE SEAT. WE WERE DRIVING ON A CITY STREET, STOPPED AT A RED LIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163000December 21, 2018
ELECTRICAL SYSTEM
KBB SHOWS IGNITION RECALL ON THE 2010 DODGE JOURNEY MY VEHICLE RANDOMLY SHUTS OFF WHILE DRIVING WITH NO OTHER ISSUES. SOME DAYS IT DOES FINE. COULD BE A COUPLE WEEKS AND THEN WILL RANDOMLY SHUT OFF MAKING IT VERY UNSAFE FOR A FAMILY VEHICLE. DODGE DEALERSHIP SAYS THERE NO OPEN RECALL ON THE VEHICLE. ANY HELP WOULD BE GREATLY APPRECIATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162433December 19, 2018
SEATS
I HAVE A 2018 DODGE JOURNEY I HAD THE DRIVER SEST RECLINED ALL THE WAY BACK TO VACUUM. I LIFT THE HANDLE TO PUT SEAT UP AND IT FLEW FORWARD HARD. AFTER TURNING ON VEHICLE NOTICED AIRBAG LIGHT IS ON. TOOK TO DODGE THEY SAID ITS THE DRIVER HEADREST THE WIRES WERE PULLED OUT AND ACTIVATED AIRBAG LIGHT. THE WARRANTY WONT COVER IT BECAUSE THEY SAID THE WIRES GOT RIPPED OFF FROM SOMEONE INTENTIONALLY PULLING THE SEAT OFF. THE SEATS ARE DANGEROUS AS FAST AS THEY FLIP FORWARD. THERE MUST HAVE BEEN A DEFECT IF THE WIRES GOT UNATTACHED FROM JUST IT SWINGING FORWARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162344December 18, 2018
ENGINE
APPEARS THAT THE GASKET BETWEEN THE ENGINE AND TRANSMISSION IS LEAKING OIL. THIS VEHICLE IS ONLY 4 YEARS OLD. I STILL OWE ALOT OF MONEY ON THIS VEHICLE AND HAVE CHANGED THE OIL ON A REGULAR BASIS. NOW THIS !!!! NOT RIGHT !!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161904December 17, 2018
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
2015 DODGE JOURNEY PURCHASED NEW CAR WONT START CANT MOVE GEAR SHIFTER TO NUTERAL OR ANY OTHER GEAR SEEMS TO BE A BAD PROBLEM WITH THEM I'VE CHECKED GOOGLE FOR SOLUTIONS AND APPARENTLY THIS IS A REAL PROBLEM FOR THIS CAR AS MANY COMPLAINTS AS I'VE READ I'VE TRYED EVERYTHING I CAN TO SOLVE THIS PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161925December 17, 2018
POWER TRAIN
BACKING OUT OF DRIVEWAY IN REVERSE AND THE TRANSFER CASE TWISTED OUT OF THE VEHICLE, SNAPPING HARDWARE AND BREAKING OFF ALUMINUM CASING ALSO FOUND LOSE HARDWARE. VEHICLE ONLY HAS 65,000 MILES ON IT. THIS OCCURRED ON LEVEL GRADE THERE WAS NO INCLINES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162071December 17, 2018
ENGINE
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE APPROACHING AN INTERSECTION, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, AND THE VEHICLE RESUMED NORMAL OPERATION. THE CONTACT TOOK THE VEHICLE TO CHUCK NASH CHEVROLET BUICK GMC (3209 N INTERSTATE 35, SAN MARCOS, TX 78666, (512) 353-7788) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE WAS UNKNOWN. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 119,299.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161719December 15, 2018
SEATS
MY SON WAS SLIDING/FOLDING THE MIDDLE ROW PASSENGER SIDE SEAT UP AND WHEN IT FOLDED UP IT HIT THE FRONT PASSENGER SEAT REALLY HARD CAUSING THE HEADREST TO DEPLOY. THE SILVER BAR IS INSIDE THE TWO TEETH AND THE BLACK PLASTIC PIECES THAT HOLD THE SILVER BAR ARE BROKEN. THE CAR WAS STATIONARY IN THE DRIVEWAY NOT RUNNING AND NOT MOVING AT TIME OF INCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161237December 13, 2018
VISIBILITY/WIPER
DRIVERS SIDE HAS SEMI WARM AIR WHEN HEAT IS ON VENT, PASSENGER SIDE BLOWS COLD. THE DEFROSTER BLOWS FREEZING COLD AIR ON PASSENGER SIDE. DOES NOT ALWAYS SWITCH OVER TO DEFROSTER CAUSING IT VERY HARD TO SEE WHEN WINDSHIELD IS FOGGED OVER. ACTUATORS HAVE BEEN CHANGED OUT. REAR HEAT WORKS GREAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161270December 13, 2018
POWER TRAIN
I PURCHASED MY 2015 DODGE JOURNEY CROSSROAD IN JUNE OF 2015 BRAND NEW. AT LESS THAN 8,000 MILES WHEN GOING FROM PARK TO DRIVE OR REVERSE TO DRIVE I STARTED TO EXPERIENCE A VIOLENT JERK AND / OR LOUD NOISE. I TOOK IT TO THE DEALERSHIP AND THEY COULD NOT RECREATE IT AND SENT ME ON MY WAY. IT DIDN'T HAPPEN TOO OFTEN THEN. TOOK IT IN FOR THE RECALL AND AT AROUND 10,000 MILES MENTIONED THAT IT PICKED UP IN FREQUENCY AND AGAIN THEY TOLD ME THEY COULDN'T GET IT TO HAPPEN. I TOOK IT IN ONE LAST TIME AROUND 12,000 MILES BECAUSE IT WAS HAPPENING EVEN MORE FREQUENTLY AND I WAS AGAIN TOLD THEY CANT RECREATE IT AND THEY REFUSE TO CHECK THE TRANSMISSION. I GAVE UP. NOW AT ABOUT 40,000 MILES AND 3 YEARS LATER AND IT HAPPENS DAILY. I WILL BE TRYING A DIFFERENT DODGE DEALERSHIP SOON TO SEE IF THEY CAN HELP, IF NOT I AM GETTING RID OF THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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