Dodge Journey Complaints

5,556 consumer complaints on file.

#11161290December 13, 2018
VEHICLE SPEED CONTROL
CRUISE CONTROL STICKS WHEN USING IT ON THE HIGHWAY AND I HAVE TO PRESS THE CANCEL BUTTON MULTIPLE TIMES TO TAKE IT OFF WHILE OTHER TIMES THE CRUISE CONTROL WON'T WORK AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161287December 13, 2018
POWER TRAIN
''TAMARA RECALL ''THE PCM IT'S BEEN GETTING VERY HOT AND MESSING UP MY COMPUTER SYSTEM. I'VE BOUGHT 3 TIMES AND KEEPS ON MESSING UP MY COMPUTER SYSTEMS AND CANNOT EVEN TRANSFER POWER TO THE ALTERNATOR. THIS THEREFORE MAKE THE CAR BATTERY DIE ON ME WHEN THE CAR IS IN MOTION. IT HAPPENED 3 TIMES AND ONE WAS IN HE MIDDLE OF NO WHERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11160972December 12, 2018
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2017 DODGE JOURNEY. THE CONTACT STATED THAT THE FUEL CAP INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO PLAZA CHRYSLER DODGE JEEP RAM (2077 FL-44, INVERNESS, FL 34453, 352-341-7398) WHERE IT WAS DIAGNOSED THAT THE EVAP SYSTEM FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 28,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11160994December 12, 2018
SERVICE BRAKES, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
WHILE DRIVING ON THE HIGHWAY IN MY BRAND NEW DODGE JOURNEY THAT WAS PURCHASED LESS THAN 2 WEEKS AGO, ALL THE VEHICLES CAME TO A STOP AND WERE STATIONARY. MY CAR INCLUDED WAS STATIONARY OR STOPPED. WHILE WAITING FOR TRAFFIC TO GO, MY FOOT WAS ON THE BRAKE WHEN MY CAR SUDDENLY ACCELERATED (WAS IN MOTION) AND STARTED TO MOVE FORWARD. MY FOOT WAS STILL ON THE BRAKE WHEN THIS OCCURRED. I CONTINUED TO PUSH DOWN THE BRAKE AS HARD AS I COULD AND PUMP THE BRAKE TO MAKE THE CAR STOP BUT IT FELT LIKE THE BRAKE PEDAL WOULD NOT GO DOWN. MY BRAKES DID NOT WORK AND THE VEHICLE IN FRONT ON ME ENDED UP STOPPING MY CAR. I PULLED OVER TO THE LEFT SHOULDER OF THE HIGHWAY AS MUCH AS I COULD AND PUT MY CAR IN PARK AND CALLED HIGHWAY PATROL. *DT*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11160734December 11, 2018
UNKNOWN OR OTHER
WHILE DRIVING ON THE FREEWAY I'VE NOTICE WHIT SMOKE COMING OUT OF MY ENGINE. I PULLED OVER AND FOUND THAT THE HEATER HOSE FITTING BROKE OFF CAUSING COOLANT TO LEAK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11157242December 10, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
CAR TURNS OFF WHILE DRIVING AND TRACTION CONTROL LIGHT GOES ON. STEERING AND BREAKS DO NOT WORK WHEN THIS HAPPENS CREATING AN EMERGENCY SITUATION FOR DRIVER AND PASSENGERS AS WELL AS THE PUBLIC AS CRASH IS VERY POSSIBLE. CAR WILL NOT START IMMEDIATELY UPON ATTEMPTING TO RESTART. IF IT DOES START, WITHIN 5 MINUTES THE CAR WILL SHUT DOWN AGAIN MID DRIVE. CAR FAILS TO ACCELERATE ABOVE 1500 RPMS RIGHT BEFORE CAR SHUTS OFF. .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11160518December 10, 2018
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. AFTER STARTING THE VEHICLE, THE HEADLIGHTS SUDDENLY SHUT OFF. THE VEHICLE WAS TAKEN TO LIVONIA CHRYSLER JEEP (30777 PLYMOUTH RD, LIVONIA, MI) WHERE IT WAS DIAGNOSED THAT THE INTEGRATED POWER MODULE WAS FAULTY AND NEEDED TO BE REPLACED. THE MODULE WAS REPLACED AND THE FAILURE WAS REMEDIED. THE CONTACT ALSO INDICATED THAT THE VEHICLE WOULD SUDDENLY SHUT OFF WHILE BEING OPERATED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE SAME DEALER AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 72,000. *TT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11157039December 8, 2018
STEERING
EVERYTIME IT GETS COLD OUTSIDE MY POWER STEERING LINE WHICH I BELIEVE IS THE RETURN HOSE KEEPS BLOWING OFF AND LOSE THE POWER STEERING. MY WIFE AND KIDS WHERE DRIVING AND ALMOST GOT INTO A BAD ACCIDENT DUE TO IT. IT BEEN HAPPENING FOR PAST 3 DAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11157062December 8, 2018
FUEL/PROPULSION SYSTEM
THE TRANSMISSION WOULD NOT SHIFT OUT OF FIRST GEAR LOSS OF POWER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11157073December 8, 2018
ELECTRICAL SYSTEM
THE DOOR LOCKS CONTINUE TO LOCK EVEN IF THE KEY FOB IS IN THE VEHICLE. THIS HAPPENS ESPECIALLY IN THE MORNINGS WHEN IT IS COLD. *BF*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11157079December 8, 2018
ENGINE, UNKNOWN OR OTHER
TAKATA RECALL I PURCHASED THIS CAR & WAS TOLD ONLY NEEDED TO REPLACE BACK TIRES.. I TOLD THE SAKES GUY I DO NOT WANT TO PUT ANY MONEY IN ANY CARS, I TOLD HIM I OWN A 2004 DODGE INTREPRID SE I BOUGHT BRAND NEW ON 7/27/2004, LAST YR IN END OF SEPT IT STARTED TO NICKEL & DIME ME. THIS CAR I BOUGHT FROM THIS GUY SAID NOTHING WRONG , I SAID THIS CAR LOOKS LIKE IT'S NEEN IN A CAR ACCIDENT, HE SAID NOTHING WRONG, SAID I WILL BE 2ND OWNER & A CLEAR TITLE... WRONG, I BOUGHT THIS CAR FROM A CAR LOT ON 2/16/2018, ON 2/17/2018 HAD TO BUY 3 TIRES & FOUND OUT THE TIE ROD & BALL JOINT WERE HANGING BY A THREAD, MECHANIC SAID THE SALES GUY WOULD HAVE SEEN ALL THIS WHEN HE TOLD ME THEY MOVED THE GOOD TIRES TO THE FRONT & PUT BAD TIRES TO BACK, I HAD TO GET NEW BRAKES FRONT & BACK/ NEW BATTERY, THE AIRBAGS WERE MISSING & I ALMOST GOT HIT BC THE TRANSMISSION STALLED ON ME, THE HISTORY THAT I FOUND OUT WITH THIS 2009 DODGE JOURNEY SXT WAS ALREADY IN A ACCIDENT ON 10/18/2017 BC THE TRANSMISSION STALLED, I HAD TO HA TO PUT LOTS OF $$$ INTO THIS VEHICLE THAT I DID NOT WANT TO DO, TO TOP THAT OFF, I HAD TO CALL CANADA & THEY SAID THEY DIDN'T HAVE ME AS THE NEW OWNER, I FOUND OUT THE CASH I PAID THE GUY HAD TO PAY OFF A LEON THAT WAS ON THIS CAR, THEN AFTER HE PAID IT, I RECEIVED IN THE MAIL LEON WAS PAID OFF IN FULL,THE COMPANY THAT HAD A LEIN DIDN'T KNOW I BOUGHT THIS CAR & I HAD TO CALL CANADA TO GIVE THEM UPDATED INFO THAT I BOUGHT THE CAR IF &4,263 CASH BC GUY WOULDN'T TAKE A CHECK OR MONEY ORDER/ NOR CASHIERS CHECK, THE LEMON LAW LAWYER I CALLED ON 2/17/2018 I WOULDN'T BE ABLE TO STOP PAYMENT BC THE SALES GUY LIED TO ME & SOLD ME A BAD CAR, THE CAR IS IN THE REPAIR SHOP SINCE SEPT 12,2018BC OF THE TRANSMISSION, MANUFACTURING ISSUE THAT I DO NOT HAVE ANYTHING TO DO WITH, MY SISTER OPENED A GOFUNDME ME PAGE TO RAISE $$. I BELIEVE DODGE SHOULD PAY FOR THIS TRANSMISSION..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156994December 8, 2018
AIR BAGS
MY CAR WAS IN AN ACCIDENT ON THE HIGHWAY GOING 60MPH REAR ENDED ANOTHER VEHICLE AND THE AIR BAGS DID NOT DEPLOY.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11156762December 7, 2018
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
'TAKATA RECALL' WHEN DRIVING THIS 2010 DODGE JOURNEY I HONESTLY DO NOT FEEL SAFE NOR I THINK IT'S SAFE FOR MY KIDS . HAVING THE CAR JUST DIE OUT OF NO WHERE, AND THEN SOME MORNINGS IT WON'T START UP FOR NO REASON , IS REALLY DISAPPOINTING. WHEN YOUR A SINGLE MOM AND YOU WORK DAY AND AND NIGHT , TO BUY A NEW CAR , YOU WOULD THINK IT WOULD BENEFIT THE FAMILY. SADLY IT JUST BRINGS MORE PROBLEMS THAT I CAN'T AFFORD TO FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156919December 7, 2018
ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
WHEN IN REVERSE ON A UPWARD SLANT OR STREET OR A HILL THE CAR WILL GO GO FOWARD AS IF DRIVING IN DRIVE POSITION UNTIL YOU STEP ON BRAKE VERY HEAVILY AND QUICKLY PRESS HARD FLOORING THE GAS PEDAL AND EXCELLIARATOR FAST. WHEN PRESSING BRAKE ON A HILL AND ON FLAT SURFACE IF U DONT KEEP FULL PRESSURE ON BRAKE CAR WILL ROLL BACK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156509December 6, 2018
SERVICE BRAKES
MY CAR HAS 132K MILES AND I'M REPLACING THE BRAKES ON THE FRONT FOR 8TH TIME AND THE BACK FOR THE 3RD TIME. CAN'T SEEM TO GET MORE THAN 15-20K MILES OUT OF A SET OF PADS AND ROTORS. LAST TWO TIMES I NEEDED SERVICE THE BRAKE CALIPERS HAD SEIZED SHREDDING THE FAIRLY NEW ROTORS WHICH WERE SO HOT THAT I FEARED THE CAR WOULD CATCH ON FIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156584December 6, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
VEHICLE NOT USED 4 DAYS, TRIED TO START, THE BATTERY TOTALLY DISCHARGED, ZERO VOLTS MEASURED WITH A VOLTMETER. NO APPARENT REASON, NOTHING WAS LEFT CONNECTED OR POWERED ON (I.E COMPUTER, PHONE, ETC.) STARTED WITH THE HELP OF ANOTHER VEHICLE, THE BATTERY CHARGED AND WORKS OK, THE SYMPTOM DID NOT RECURRED. I READ SEVERAL COMMENTS ONLINE. IS THERE A KNOWN REASON? DURING THE NO POWER ORDEAL, I NOTICED A MAJOR SAFETY CONCERN: THE DRIVER'S DOOR LOCK CAN BE OPENED WITH THE KEY, WHILE THE OTHER DOORS LOCKS ARE ELECTRICALLY ACTIVATED AND IF THE CAR BATTERY IS DEAD CAN NOT BE OPENED, NEITHER FROM INSIDE OR OUTSIDE . THE CAR BATTERY IS PHYSICALLY LOCATED BEHIND THE LEFT FENDER, IN FRONT OF THE LEFT WHEEL AND WILL BE DAMAGED EVEN IN CASE OF A MINOR FENDER-BENDER. IF THIS WILL HAPPEN, ALL THE OCCUPANTS (EXCEPT THE DRIVER WILL BE LOCKED INSIDE). WHAT IF A FIRE WILL OCCUR? THE CAR HAS 7 SEATS! THERE MIGHT BE 7 OCCUPANTS TO BE EVACUATED THROUGH ONE DOOR ONLY! I HOPE MY CONCERN WILL REACH THE RIGHT PERSON (OR DEPARTMENT), AND I HOPE A CURE OR REMEDY WILL BE FIND. THIS WILL POSSIBLE SAVE LIVES! SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156596December 6, 2018
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. WHILE THE CONTACT'S SON WAS DRIVING 40 MPH, THE DASHBOARD WAS EMITTING EXTREME HEAT ON THE FLOOR AND FIRE EMERGED FROM THE ENGINE COMPARTMENT. THERE WERE NO WARNING INDICATORS ILLUMINATED. A POLICE REPORT WAS NOT FILED. THE DRIVER EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO HENDRICK CHRYSLER DODGE JEEP RAM FIAT OF CONCORD (7630 HENDRICK AUTO PLAZA NW, CONCORD, NC 28027, (704) 467-8270) WHERE IT WAS DIAGNOSED THAT THE ENGINE CYLINDER WAS FAULTY AND THERE WAS NO OIL IN THE VEHICLE. ALSO, THE STARTER, BATTERY, AND TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 46,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11156666December 6, 2018
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), WHEELS
AUTOMATIC TRANSMISSION HAS SOME PROBLEM TOO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156677December 6, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
MYSELF AND MY 3 YOUNG CHILDREN WERE DRIVING DOWN A PRETTY DARK HIGHWAY AT ABOUT 10 PM. 3 HOURS FROM HOME. IN A STORM AND VERY HEAVY RAIN. VEHICLE SUDDENLY LOST POWER. WHEN I GAVE IT GAS THE ENGINE JUST REVVED. LOST ALL POWER INCLUDING WINDSHIELD WIPERS AND POWER STEERING I QUICKLY DROPPED FROM 75 TO 40 WITH SEMIS BARRELING UP BEHIND ME AS I WAS TRYING TO GET TO A SHOULDER TO PULL OFF ON. CAR DIED AND WOULD NOT RESTART. WE WERE STUCK ON THE SIDE OF THE ROAD FOR 5 HOURS WITH NO HEAT AND NO POWER TO THE CAR. EVEN CALLLED ROADSIDE AND THEY TRIED TO JUMP IT. IT WOULD START BUT THEN GO HAYWIRE AGAIN. BATTERY LIGHT AND ETC AS WELL AS ALL OTHERS LIGHTS COME ON. IT HAS LEFT ME AND MY KIDS IN THE COLD MORE THAN ONCE. NO ONE SEEMS TO KNOW THE PROBLEM AS THE BATTERY AND ALTERNATOR ARE TESTING FINE. VEHICLE IS NOW SITTING IN MY DRIVE WAY AND WON'T DO ANYTHING. AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156116December 5, 2018
AIR BAGS
TAKATA RECALL, THE AIR BAG LIGHT ON THE DASHBOARD INEXPLICABLY TURNED ON AND KEEPS DOING SO INTERMITTENTLY. IT WILL STAY ON, THEN TURN OFF AND REPEAT, WITH A BEEPING SOUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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