Chevrolet Trax Complaints

1,001 consumer complaints on file.

#11518733April 24, 2023
POWER TRAIN
Are the super boost on my vehicle is not working and I have took in it to the shop and got a Netflix and they say the boost is brand new, but the valves were exchanged out and still having check engine light stating it’s the boost in the vehicle when going above 60 it loses power and is not accelerate higher
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517665April 18, 2023
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
Engine shut off on me I've replaced battery and alternator there is a strong smell of burning plastic from engine bay before this my AC went out only was blowing hot air but car now will not start after replacement of alternator and battery only had the car for a bit now everyone is breaking on me I've had it in the shop for half the time I've had it about to call finance company and give up on vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517745April 18, 2023
SUSPENSION
Maher Chevrolet of St. Petersburg FL is refusing to fix a recalled item. They fixed the left control arm under warrantee in 2019. I brought it back the next day still hearing a noise and they said only the right side was bad and I was hearing a seat noise. I took their word for it although the noise never went away. Now 3 1/2 years and 10k miles later Tire Kingdom noticed that the left control arm was coming apart and was a safety problem. Maher said since they did one side the other side is no longer covered under warrantee and the would have to charge to fix it and wanted $150 just for a tech to look at it and tell me if that was the problem. Tire Kingdom couldn't help seeing the problem doing an oil change and gave me the info about the recall to contact Chevrolet about. My car has been sitting in my driveway for 2 weeks now waiting to see if a new or special recall can be issued. Mileage now is just under 20k. Next step will be the local news channel.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517287April 16, 2023
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
I have already said what happened and when and outcome it for some reason kicked it out made me start over. I'm attaching a report. I previously last month reported this vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515000April 2, 2023
ENGINE
The pcv valve is damaged sucking the out right out my engine
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514380March 29, 2023
ELECTRICAL SYSTEM, SEAT BELTS
The contact’s aunt owns a 2018 Chevrolet Trax. The contact stated that while driving at an undisclosed speed, the vehicle started to malfunction, and the rear and front passenger’s side seat belts seized. The check engine warning light, traction control warning light, and power steering assist warning light illuminated. The contact then stated that while the accelerator pedal was depressed, the vehicle started to decelerate, the transmission disengaged, and the steering wheel seized. The contact stated that she was able to coast the vehicle off the road. The vehicle was towed to the dealer where it was diagnosed that the steering column and the main computer had inadvertently disconnected. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514142March 28, 2023
SUSPENSION
The contact owns a 2018 Chevrolet Trax. The contact stated that while the vehicle was receiving an oil change, the contact was informed that the suspension was fracturing and detaching and needed to be replaced. The contact was also informed that the rear seat pivot lock failed, and the passenger’s side control arm needed to be replaced. The vehicle had not been repaired. The contact stated that there was a knocking sound while turning. The contact stated that there was grinding sound coming from the vehicle while accelerating. The manufacturer was made aware of the failure and that the driver’s side control arm was repaired under NHTSA Campaign Number: 19V652000 (Suspension) after an inspection. The approximate failure mileage is 10,153. The contact stated that the left side had been replaced a while back under the recall. They were unaware that both sides were supposed to get fixed. The right side now needs to be replaced but the dealership will not perform the repair because the recall is now closed. The contact stated that the dealer finally agreed to inspect the vehicle and now the noise no longer exists due to a loose bolt.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513900March 27, 2023
ENGINE, VEHICLE SPEED CONTROL
Just financed this car on the 18th of February the engine light is constantly coming on and staying on now also the stable light keeps popping on the car is sputtering and shaking and can barely get up speed when driving it's making a funny noise
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511876March 14, 2023
ENGINE
Because of the recall I believe my 2017 Chevy trax has had more wear and tear than normal It's makes it harder to drive the freeway my breaks are going out quicker than normal and there's a screeching sound coming from beneath my car
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511236March 10, 2023
FUEL/PROPULSION SYSTEM, ENGINE
Upon acceleration above 40 mph, the car starts studdering with little power on acceleration. Releasing and pressing the accelerator until it starts picking up speed. This behavior worsened as the day went on. I had to put my emergency flashers on, while entering the highway ramp. Then it will pick up speed, just not rapidly as normal behavior on the accelerator. The stabletrax light came on, the engine light, tread lights. Then it drives normal until the next time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511111March 9, 2023
ENGINE
The stable link light came on with the engine light and showed the car symbol with tread lines. This is the second time the stable link came on since my ownership. On accelerating the gas pedal, the car starts to studder, and the engine will not pick up speed on the highway. So cars are held up behind you, until it accelerates slowly to the highway speed limit. Between 44mph it starts studdering of power. It feels like a safety issue. It has started studdering at 35mph. I checked for recalls and found a lot of Chevys have this issue, but a different make and model.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510971March 9, 2023
STEERING
When it gets very cold and I go to start it in the morning for work the steering wheel won't move or sometimes it will but it's like trying to turn a cork screw out of a bottle when tring to steer, but when it warms up it's fine
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510210March 5, 2023
UNKNOWN OR OTHER
I started my vehicle this morning and backed out of my driveway and when I went to shift out of reverse there was a sudden and violent jolt through the car and the check engine light came on and and the car information center displayed "Service Power Steering" with actual loss of power steering for approximately 45 seconds message cleared and my power steering returned to normal. Then "Service Stabilitrak" displayed on the information center and disappeared shortly after. Engine light remains on with fault codes P0700, U0100, and U0073 during diagnostic scan.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508789February 23, 2023
AIR BAGS
Had a head-on collision and the airbags failed to deploy. Everyone was highly surprised that the airbags didn't work and told me where to report the safety issue. Unknown if the car has been retested or inspected after the incident.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11508639February 22, 2023
ENGINE, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
Car lost power and ran rough to the point of shaking even after dealer repairs were attempted and reported as finished.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507706February 16, 2023
AIR BAGS, ENGINE
While driving on the highway at 80mph engine light came on and the car began to lose speed and would not accelerate. I had the code checked and the code P0299 OBD-II Trouble code: Turbo Supercharger Underboost Condition. My vehicle has just 51K miles. There have also been issues with the passenger seat airbag not working. A year ago, the majority of the pipes in the undercarriage of my car had to be replaced because they had corroded.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507348February 15, 2023
AIR BAGS, ELECTRICAL SYSTEM
Sensors don’t detect passenger in front seat
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507514February 15, 2023
SUSPENSION, POWER TRAIN, FUEL/PROPULSION SYSTEM
I'd it's a 2018 Chevrolet Grad LT for almost two years. My engine light been cutting off and on since 5 months since I'd the vehicle. Now my stabilitrak light come off and on with showing the hazard light on the dashboard. I just want to be safe if the vehicle has problems with suspension issues to check out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506349February 9, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM, SUSPENSION
This is the either 5th or 6th complaint for this vehicle. I am making after almost 6 months, most of which my car has been in the dealership. The brakes locked up in the parking lot at my bank, I noticed the signs that it was about to lock up and pulled into the parking lot before it threw a code. I was in fact on the phone with the dealership when it happened. They sent their tow truck and as of today the car has now been in their possession for 3 weeks. I got a call from the dealership telling me they are replacing the brake booster. This car now has over 2,700.00 in new parts, this doesn't count the labor cost. This includes, coil pack, plugs, master cylinder, fuse box, abs module and related pressure valve and brake switch. The manager said they are running out of ideas and parts to replace. When I asked him what happens if this still doesn't fix it, he said that that situation was to unheard of to consider. I pointed out that if the dealership can't find the problem then GMC needs to step up because I still have 3 years left to pay for this car and that eventually there either have already been others who've died or there will be in the future, because unless this car is defective, it can't be the only one like this. I wonder how many people have died from this and it just wasn't caught that this problem caused it. I also explained that my next step would be to find a lawyer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502740January 20, 2023
SERVICE BRAKES, SUSPENSION
This is the 5th time my car has broken down with this problem, the brakes lock up on the highway and the "stabilitrak" service light comes on. (suspension) This time there was a gasoline tanker right behind me. If this man hadn't been such an experienced tanker driver, I would now be a bloody spot on the highway, my kids would be without their mom, my husband widowed and my grandchildren would have to be happy just hearing stories about me. I would be in the local grave yard, six feet under. So far, I have had a new fuse block, master cylinder, coil pack with plugs, abs module, pressure valve and a new brake switch. That was as of 2 weeks ago, my car broke down again last night, as reported above. My car, which I just made a payment of $635.00, and is just now at 51,000 miles is less than 3 years old. I am truly afraid to drive it, I don't know who to contact at Chevrolet or GMC there has to be some kind of recourse or are they not able to fix the BRAKES on a car???
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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