Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#10365596November 14, 2010
SEATS, ELECTRICAL SYSTEM
WHILE BACKING OUT OF DRIVEWAY, OUR 2001 CHEVY SUBURBAN 1500 BEGAN SMOKING FROM UNDER THE DRIVER'S SEAT. AS I PARKED TO INVESTIGATE, FLAMES BEGAN TO CAME OUT FROM UNDER THE SEAT AND I PUT OUT THE FIRE WITH A WATER HOSE. THE FIRE SEEMS TO INITIATE FROM THE WIRING FOR THE SEAT CONTROL. LEFT MINOR DAMAGE UNDER THE SEAT, BURNT RUG AND WATER LOG FROM PUTTING THE FIRE OUT. INSURANCE COMPANY TO FOLLOW UP INVESTIGATION. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10366104November 12, 2010
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM
FIRST INCIDENT: VEH. WOULD CRANK BUT NOT START. TURNED OUT TO BE FUEL DELIVERY FUSE. REPLACED, AND RAN FINE FOR SEVERAL WEEKS. SECOND INCIDENT: DRIVING AT APPROX. 55 MPH, VEHICLE LOST POWER, STARTED SPUTTERING AS IF OUT OF GAS ALTHOUGH IT WAS 1/4 FULL. UNABLE TO EXCEED 25 MPH DUE TO LITTLE/NO POWER. WAS TOWED TO AUTOPARTS STORE, CLEARED CODES, VEH RAN FINE FOR ABOUT 2 DAYS, THEN LOST POWER. TOWED HOME. LOOKED UP INFO ON INTERNET, FOUND RECALLS FOR FUEL PUMP. CALLED LOCAL CHEVY DEALERSHIP, INQUIRED ABOUT RECALL, WAS TOLD THAT RECALL WAS ONLY ON HALF-TON SUBURBANS AND SINCE MINE IS 3/4 TON, IT WAS NOT COVERED BY RECALL. I REPLACED FUEL MODULE MYSELF AND DISCOVERED THE COVERING OF THE WIRES INSIDE THE FUEL MODULE ASSEMBLY HAD MELTED, ALLOWING THE BARE WIRES TO RUB AGAINST EACH OTHER, SHORTING OUT THE FUEL DELIVERY SYSTEM (WHICH LIKELY CAUSED THE BLOWN FUSE TO BEGIN WITH). I AM VERY UPSET THAT MY SUBURBAN IS NOT COVERED BY THE RECALL, EVEN THOUGH IT IS VIRTUALLY THE SAME SYSTEM AS WHAT IS IN THE THE 1/2 TON SUBURBANS, AND THE SAME PROBLEM EXISTS (AS EVIDENCED BY NOT ONLY MY OWN EXPERIENCE, BUT MANY OTHERS' EXPERIENCES AS WELL). I AM EXTREMELY DISTURBED THAT UNDER THE RIGHT CIRCUMSTANCES, FUEL VAPORS, PLUS SPARK OF BARE WIRES TOUCHING, COULD IGNITE, CAUSING FIRE AND/OR EXPLOSION. POSSIBLY WITH MY FAMILY OF SIX IN THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10365089November 9, 2010
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT ILLUMINATED. THE CONTACT WAS INFORMED THAT THERE WAS A LEAK AND THE EVAPORATION VENT AND FILTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE BEGAN BURNING OIL AND THE CONTACT HAD TO REFILL THE OIL EVERY TEN DAYS. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 106,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10365017November 8, 2010
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN 1500. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT ENGAGED THE BRAKE PEDAL AND THERE WAS AN EXTREMELY SLOW RESPONSE. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD. THE CONTACT NOTICED BRAKE FLUID LEAKING FROM THE VEHICLE UNDER THE DRIVER SIDE. THE VEHICLE WAS DRIVEN TO THE CONTACTS RESIDENCE WITH EXTREME CAUTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED FOR THE FAILURE. THE FAILURE MILEAGE WAS 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10365013November 8, 2010
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2005 CHEVROLET SUBURBAN. THE CONTACT WAS DRIVING APPROXIMATELY 5 MPH WHEN THE BRAKES LOCKED AND THE VEHICLE WOULD ONLY ACCELERATE AT A VERY LOW SPEED. THE CONTACT CONTINUED TO DRIVE AT A LOW SPEED UNTIL SHE HEARD A LOUD BANG AND THE VEHICLE SUDDENLY BEGAN TO PICK UP SPEED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT REPAIRED NOR WAS THE VEHICLE INSPECTED FOR THE FAILURE. ON A LATER DATE WHILE DRIVING 45 MPH, SHE APPLIED PRESSURE TO THE BRAKE PEDAL AND THE PEDAL ABNORMALLY DEPRESSED INTO THE FLOORBOARD. THE BRAKES DID NOT RESPOND AND THE CONTACT SHIFTED THE VEHICLE INTO NEUTRAL AND COASTED TO A STOP. THE VEHICLE WAS EXAMINED BY AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE BRAKE DISCS HAD FAILED. THE VEHICLE WAS REPAIRED. SHE ALSO STATED THAT THE SPEEDOMETER WAS INOPERABLE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10364136November 5, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 2007 CHEVROLET 4WD SUBURBAN LS THAT HAS ITS TRANSMISSION REBUILT BECAUSE THE TRUCK JUST WON'T GO. IT HAS 34K PLUS MILES AND 42 MONTH OLD. I WANTED TO KNOW IF THIS IS COMMON ON THIS KIND OF VEHICLE AND WHY DID IT HAPPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10363518November 1, 2010
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 1999 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE DRIVER WAS OPERATING THE VEHICLE APPROXIMATELY 30 MPH WHEN SHE NOTICED THAT THE BRAKE PEDAL EXTENDED TO THE FLOORBOARD WHEN DEPRESSED. THE VEHICLE DID NOT SLOW DOWN IMMEDIATELY BUT EVENTUALLY DID STOP. THE CONTACT INSPECTED THE VEHICLE AND NOTICED BRAKE FLUID LEAKING AND THE BRAKES WERE CORRODED. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THERE WERE NO RELATED RECALLS AND COULD OFFER NO ASSISTANCE. THE VIN WAS UNAVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10363562November 1, 2010
SERVICE BRAKES, HYDRAULIC
ONE WEEK AGO I WAS DRIVING TO MY BACK ABOUT 6 TO 7 MILES AND MY BRAKES WENT OUT. I WAS SO SCARED I ALMOST DIED IT WAS A HEAVY TRAFFIC AREA. THIS TIME IT WAS MY FRONT ROTOR CRACKED RIGHT IN HALF. I SEE A BIG PROBLEM WITH THIS ESPECIALLY WHEN THE CAR IS ONLY 5 YEARS OLD. I HAVE ASKED AROUND AND NOBODY HAS EVER SEEN OR HEARD OF SUCH A THING. THIS IS CRAZY AND I TAKE MY KIDS IN THIS CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10362998October 30, 2010
SERVICE BRAKES, HYDRAULIC
HAVE HAD ISSUES WITH ANTI LOCK BRAKES ON 2000 CHEVY SUBURBAN. TWICE HAVE HAD IT IN FOR SERVICE FOR LOW SPEED ANTILOCK BRAKE FAILURE. 10/27/2010 BRAKES FAILED AT 50 MPH AND RESULTED IN CRASH. INVESTIGATION THUS FAR SHOWS NO FAULTS ON SYSTEM COMPUTER AND MECHANIC HAS BEEN UNABLE TO DUPLICATE INCIDENT. WEATHER AT TIME OF INCIDENT WAS LIGHT MIST AND ROAD WAS NOT SLIPPERY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10363268October 27, 2010
STRUCTURE:BODY, UNKNOWN OR OTHER
WHILE DRIVING ON THE FREEWAY A LOUD POP WAS HEARD INSIDE THE VEHICLE FOLLOWED BY A SUDDEN AND PRONOUNCED INCREASE IN WIND NOISE. THE VEHICLE SUFFERED A STRUCTURAL FAILURE IN THE REAR TAIL GATE WINDOW HATCH. METAL FATIGUE CAUSED THE LEFT WINDOW HATCH HINGE TO SEPARATE FROM THE VEHICLE FRAME. THIS PRODUCED A POTENTIALLY HAZARDOUS SITUATION IF AS A RESULT OF THE VEHICLE SPEED THE WINDOW HAD FULLY SEPARATED FROM THE VEHICLE AT HIGH SPEED IN TRAFFIC. THE GLASS WINDOW AND FRAME WOULD HAVE STRUCK THE TRAILING VEHICLE RESULTING IN POSSIBLE INJURY OR DEATH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10362145October 24, 2010
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
2007 CHEVY SUBURBAN - INSIDE DOOR HANDLES - CHROME PEELING OFF AND CUTTING HANDS AND FINGERS! POTENTIAL TO OCCUR EVERY TIME YOU OPEN THE DOOR! *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10361649October 21, 2010
SERVICE BRAKES, HYDRAULIC
FORWARD BRAKE LINES COMPLETELY RUSTED THROUGHOUT WHICH LED TO A LEAK AND SUBSEQUENT BRAKE FAILURE. OTHER BRAKE COMPONENTS WERE ALSO FOUND TO BE RUSTED SOMEWHAT PREMATURELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10361321October 20, 2010
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, ELECTRICAL SYSTEM
2004 CHEVROLET SUBURBAN AIR CONDITIONING INTERMITTENTLY BLOWS HOT AIR ONLY ON THE DRIVER'S SIDE USING THE DUAL ZONE AC CONTROL. GM HAS NO IDEA HOW TO FIX THIS ISSUE. WHILE RESEARCHING FOUND THOUSANDS OF CHEVY OWNER ALL WITH THE SAME COMPLAINT AND WITH NO REAL FIX. THERE SEEMS TO BE SOME CONNECTION BETWEEN THE BATTERY/LOSS OF POWER AND THE CLIMATE CONTROL MODULE BEING DEFECTIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10361134October 19, 2010
SERVICE BRAKES, HYDRAULIC
1999 CHEVROLET SUBURBAN TOTAL BRAKE FAILURE DUE TO CORRODED BRAKE LINE RUPTURE. SEND TO DEALER 10-19-2010 FOR REPAIRS. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10361224October 19, 2010
WHEELS, STRUCTURE
I WOULD LIKE TO CALL YOUR ATTENTION TO AN ACCIDENT THAT HAPPENED TO MY 17 MONTH OLD GRANDDAUGHTER. IN ATTEMPTING TO STEADY HERSELF WHILE WALKING, SHE ACCIDENTALLY TOUCHED THE TIRE ON MY DAUGHTER'S CHEVROLET SUBURBAN. HER SMALL HAND SLIPPED THROUGH THE HUB CAP SPACE AND CAME IN CONTACT WITH THE HOT BRAKE PAD, CAUSING HER TO SUFFER 2ND DEGREE BURNS ON THE PALM OF HER HAND. IT IS MY BELIEF THAT THIS MUST HAVE HAPPENED TO OTHER YOUNG CHILDREN. PARENTS WITH WHOM MY DAUGHTER AND I HAVE SPOKEN HAD NO IDEA THAT BRAKE PADS WERE SO ACCESSIBLE. I AM CONCERNED THAT THE PUBLIC IS NOT AWARE OF THIS DANGER AND SHOULD BECOME AWARE AS SOON AS POSSIBLE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10360979October 18, 2010
ELECTRICAL SYSTEM
2002 SUBURBAN 2500 8.1 FAULTY CRANKSHAFT POSITION SENSOR. VEHICLE DIED ON HIGHWAY AT 65 MPH. ALMOST CRASHED INTO OTHER VEHICLES. THIS HAPPENED A FEW TIMES. THE VEHICLE COULD NOT BE DIAGNOSED. DUE TO THE SENSOR FAULT NEVER BEING STORED IN THE FAULT CODES. THE 2001 8.1 HAS BEEN RECALLED FOR THIS REASON WHY HASN'T THE 2002 ITS THE SAME PART NUMBER? THERE ARE MANY COMPLAINTS ABOUT THIS ISSUE. I HAVE THE OLD PART. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10361126October 18, 2010
LATCHES/LOCKS/LINKAGES
1999 CHEVROLET SUBURBAN - LOCKS ON ALL DOORS "FREEZE" UP AND WON'T LOCK MANUALLY OR WITH POWER LOCK BUTTON. THIS AFFECTS ALL DOORS INCLUDING REAR DOORS. FEEL THIS IS A SAFETY ISSUE DUE TO FACT THE LOCKS CAN'T BE LOCKED FROM DRIVER'S SEAT - POTENTIAL PROBLEM FOR SOMEONE TO ENTER VEHICLE WHILE DRIVING OR STOPPED. ALSO A THEFT ISSUE. VEHICLE ONLY HAS 116,000 MILES. WE ALSO HAVE A 2009 CHEVY IMPALA HAVING THE SAME ISSUES. ONLY ONE LOCK ON THIS CAR LOCKS WITH THE POWER LOCK. REST HAVE TO BE MANUALLY LOCKED/UNLOCKED. SEEMS GM HAS A PROBLEM WITH THEIR LOCKING MECHANISMS. LOTS OF TIME IS SPENT MANUALLY LOCKING AND UNLOCKING DOORS AND REMEMBERING TO ALWAYS CHECK ALL DOORS. VERY AGGRAVATING FOR THIS IS TO BE HAPPENING ON SUCH AN EXPENSIVE VEHICLE. NO QUALITY HERE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360647October 15, 2010
AIR BAGS
TL* THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN. THE CONTACT WAS STARTING THE VEHICLE WHEN THE AIR BAGS DEPLOYED INDEPENDENTLY. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THEY WERE IN THE PROCESS OF DIAGNOSING THE FAILURE. THE VEHICLE WAS NOT YET REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 124,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360043October 12, 2010
SERVICE BRAKES, HYDRAULIC
WHILE DRIVING WITH MY FAMILY ON NY STATE ROUTE 23 EAST (55 MPH ZONE) TOWARD THE INTERSECTION OF NY STATE ROUTE 32, THE TRAFFIC LIGHT TURNED YELLOW. WE WERE ABOUT 500 FEET AWAY. STEADY PRESSURE TO THE BRAKE PEDAL WAS APPLIED AS WOULD UNDER A NORMAL CIRCUMSTANCE. THE PEDAL SUDDENLY WENT TO THE FLOOR. THE TRAFFIC LIGHT WAS NOW RED AT ABOUT 200 FEET AWAY AND WE WERE STILL TRAVELING ABOUT 40 MPH. I TRIED THE PEDAL AGAIN, HOWEVER, IT WENT TO THE FLOOR. WITHOUT A WAY TO STOP, WE HAD NO CHOICE BUT TO BARREL THROUGH A RED LIGHT WITH CARS IN BOTH DIRECTIONS. I REPEATEDLY FLASHED THE HEAD LIGHTS AND HELD THE HORN DOWN TO AVERT CATASTROPHE WITH THE TRAFFIC. BY THE GRACE OF GOD, WE HIT NO ONE. OVER THE NEXT HALF MILE, I WAS ABLE TO DOWN SHIFT THE AUTOMATIC TRANSMISSION AND UTILIZE GRASS ON THE HIGHWAY EDGE TO STOP THE VEHICLE. UPON EXIT OF THE VEHICLE TO CHECK IT, THERE WAS A STEADY STREAM OF BRAKE FLUID COMING FROM A BRAKE ALONG THE FRAME RAIL BY THE DRIVER'S SIDE FRONT DOOR LEAVING A 12 - 16" PUDDLE. THE VEHICLE ONLY HAS 89,000 MOSTLY HIGHWAY MILES AND HAS ALWAYS BEEN WELL CARED FOR. LUCKILY NO ONE WAS KILLED. THIS NEVER SHOULD HAVE HAPPENED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360161October 12, 2010
POWER TRAIN
I WAS DRIVING WITH MY TWO YOUNG CHILDREN IN THE CAR AND MY CAR MADE A CLICKING SOUND AND THEN BEGIN TO SHAKE AND VIBRATE. THEN ALL OF A SUDDEN IT MADE A REALLY LOUD NOISE THAT SOUNDED LIKE THE BOTTOM OF THE CAR FELL ONTO THE ROAD AND WAS BEING DRAGGED ALONG AND THE IT WOULD NOT GO ANYMORE. I TRIED PUTTING IT IN PARK AND IT WOULD NOT STOP, IT ROLLED BACKWARDS UNTIL I PUT THE EMERGENCY BRAKE ON AND TURNED IT OFF. I HAD IT TOWED TO MECHANIC WHO INFORMED ME THE DRIVE SHAFT BROKE IN TWO. IT WAS A VERY SCARY INCIDENT WITH MY TWO SMALL CHILDREN IN THE CAR. THEY WERE CRYING INCONSOLABLY AND SCARED. I WOULD LIKE TO KNOW WHY THIS HAPPENED AND IF THERE IS SOME KIND OF DEFECT IN THE 2005 CHEVY SUBURBAN THAT CAUSED THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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