Chevrolet Suburban Complaints
9,782 consumer complaints on file.
- #10354736September 9, 2010STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
THERE IS A RECALL FOR THE CHROME DOOR HANDLES ON THE 2007 CHEVROLET TAHOE, BUT I AM HAVING THE SAME PROBLEM WITH THE CHROME IN MY 2007 CHEVROLET SUBURBAN. THE DEALER SAYS THE SUBURBAN IS NOT PART OF THE RECALL EVEN THOUGH IT IS THE EXACT SAME PROBLEM IN ALMOST THE SAME CAR. THIS RECALL NEEDS TO BE EXPANDED. I HAVE HAD TWO PEOPLE CUT THEIR HANDS ON MY DOOR HANDLE, AND I'M GOING TO JUST SAND IT DOWN MYSELF OR WRAP IT WITH DUCT TAPE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 2
- Deaths:
- 0
- #10354131September 7, 2010TIRES
TL*THE CONTACT OWNS A 1996 CHEVROLET SUBURBAN 2500 WITH BF GOODRICH TIRES, ALL TERRAIN TAKO, SIZE LP245/75R/16E. WHILE DRIVING 70 MPH THE VEHICLE BEGAN TO SHAKE. HE PULLED OVER AND INSPECTED THE TIRES. THE FRONT PASSENGER SIDE TIRE HAD A BULGE. HE CHANGED THE TIRE WITH HIS SPARE AND PURCHASED A NEW TIRE. TWO OTHER TIRES ALSO FAILED AND ONE BLEW OUT AND THE OTHER HAD A BULGE. TWO DAYS AGO HIS SPARE TIRE BLEW OUT INSIDE THE VEHICLE. HE STATED THAT WHEN THE TIRE BLEW IT DAMAGED THE LINING OF THE ROOF, MOLDING,SEAT BELT HOLDER AND THE TIRE COVER. NO ONE WAS IN THE VEHICLE AT THE TIME. THE FAILURE MILEAGE WAS 132,000 AND THE CURRENT MILEAGE 136,490. UPDATED 12/22/10 *BF UPDATED 12/3/10*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10353913September 5, 2010FUEL SYSTEM, GASOLINE
I HAVE A 2002 CHEVY SUBURBAN. THE TRUCK STARTED SHUTTING OFF AT ANY SPEED LEAVING ME WITHOUT POWER STEERING OR POWER BRAKES. I CHANGED THE FUEL FILTER THE NEXT DAY BUT PROBLEM STILL OCCURS. THEN CAR STALLED ON HIGHWAY AND WOULD NOT START AGAIN. CAR STARTED ABOUT 2 HOURS LATER AND THEN CUT OUT A BLOCK DOWN THE ROAD. STARTED THE CAR ANOTHER 3 HOURS LATER AND CAR WAS ABLE TO MAKE IT THE 5 MILES HOME. FUEL PUMP WAS REPLACED ABOUT 50K MILES AGO. STALL IS A DANGEROUS SITUATION WITH NO STEERING AND LITTLE BRAKING ISSUE. WITH ALL OF THE INTERNET FEEDBACK, AND THE 2000 AND 2001 FUEL ISSUES WITH THIS MODEL, CHEVY SHOULD DO SOMETHING ABOUT THIS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10353948September 5, 2010SERVICE BRAKES, ELECTRIC
I HAVING A PROBLEM WITH MY 2001 CHEVY SUBURBAN 1500 REGARDING THE ABS BRAKE MODULE CONTROL THAT FAILED, AFTER RESOURCE ITS LOOKS LIKE MANY THOUSAND OF 2000-2002 HAVE THE SAME PROBLEM , I CALL GM AND THEY SAYING THEIR IS NO RECALL. IF YOU CHECK THAT ISSUE WOULD YOU THINK IT SHOULD BE A RECALL ? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10353497September 2, 2010VISIBILITY:GLASS, SIDE/REAR, STRUCTURE:FRAME AND MEMBERS
REAR WINDOW HINGE BROKE OFF FROM WINDOW FRAME ON 2003 SUBURBAN. VERY RARELY OPENED WINDOW BY ITSELF ALWAYS OPENED ENTIRE HATCH. CAN NOT FIND ANY RECALLS OR COMPLAINTS BY GM BUT YET CAN FIND SEVERAL 100 COMPLAINTS BY INDIVIDUALS. GM WANTS 1,000 TO FIX. IT IS OBVIOUSLY A DESIGN FLAW AFTER PAYING $43,000 FOR IT GM SHOULD STEP UP. READ ABOUT THE WINDOW BLOWING OUT AT HIGHWAY SPEEDS--GUESS WE SHOULDN'T CARE IF IT IS BLOWING AWAY FROM US--RIGHT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10353499September 2, 2010VISIBILITY:GLASS, SIDE/REAR, STRUCTURE:FRAME AND MEMBERS
REAR WINDOW HINGE BROKE OFF FROM WINDOW FRAME ON 2003 SUBURBAN. VERY RARELY OPENED WINDOW BY ITSELF ALWAYS OPENED ENTIRE HATCH. CAN NOT FIND ANY RECALLS OR COMPLAINTS BY GM BUT YET CAN FIND SEVERAL 100 COMPLAINTS BY INDIVIDUALS. GM WANTS 1,000 TO FIX. IT IS OBVIOUSLY A DESIGN FLAW AFTER PAYING $43,000 FOR IT GM SHOULD STEP UP. THEY WILL CHECK THE WELDS ON REAR WINDOW FOR A FLAW BUT NOT THE HATCH PART WHICH IS WHAT BREAKS. HAVE ALWAYS BOUGHT CHEVROLET AND THIS IS THE LONGEST ONE I HAVE OWNED BUT I WILL BE HEADING TO A DIFFERENT REAL SOON. READ ABOUT THE WINDOW BLOWING OUT AT HIGHWAY SPEEDS--GUESS WE SHOULDN'T CARE IF IT IS BLOWING AWAY FROM US--RIGHT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10353387September 1, 2010SERVICE BRAKES, HYDRAULIC
1) SUDDEN LOSS OF BRAKING POWER DURING STOP WITH NO WARNING. 2) PEDAL TRAVELS ALMOST COMPLETELY TO THE FLOOR. BRAKING FORCE IS MUCH LESS THAN NORMAL. THIS IS NOT AN INTERMITTENT CONDITION. 3) EXAMINATION SHOWS THAT A HARD (STEEL?) HYDRAULIC BRAKE LINE HAS CORRODED AND RUPTURED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10353426September 1, 2010SERVICE BRAKES, HYDRAULIC
2002 CHEVY SUBURBAN. LOSS OF BRAKES IN VEHICLE. PEDAL COULD BE PRESSED TO FLOOR BOARD. DEALER CONFIRMED BRAKE LINE CORROSION, RUPTURE AND FAILURE. H&L CHEVY, DARIEN, CT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10353212August 31, 2010STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
2007 CHEVROLET SUBURBAN INTERIOR DOOR HANDLES ARE PEELING THE TOP LAYER OF METAL OFF. THIS METAL EXPOSES EXTREMELY SHARP SURFACES. TWO MEMBERS OF MY FAMILY HAVE CUT THEIR FINGERS ON THE DOOR HANDLES. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 2
- Deaths:
- 0
- #10352481August 28, 2010STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
2007 CHEVROLET SUBURBAN, INSIDE DOOR HANDLES CUT HANDS AND FINGERS OF FAMILY MEMBERS. GM DEALER WILL NOT WARRANTY REPAIRS TO THE HANDLES AND WANTS TO CHARGE FOR THE DEFECT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 2
- Deaths:
- 0
- #10352516August 28, 2010ENGINE AND ENGINE COOLING
VEHICLE IS BURNING APPROXIMATELY 1 QUART OF OIL EVERY 1,000 MILES. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10352425August 27, 2010STRUCTURE:BODY:DOOR
PASSENGER'S SIDE HANDLE OF OUR 08 SUBURBAN KEPT CUTTING PEOPLE'S HANDS ON EXIT. FINALLY HAD DEALER REPLACE FOR $120+. NOW, ABOUT A MONTH LATER, MY SIDE (DRIVER) IS DOING THE SAME THING. THIS IS OBVIOUSLY A QUALITY/DESIGN DEFECT AND I DON'T FEEL I SHOULD HAVE TO PAY FOR THESE REPAIRS WHEN I'VE FOUND SO MANY ONLINE WITH THE SAME PROBLEM. CURRENTLY I'M TYPING THIS WITH A SLICED INDEX FINGER THAT HURTS LIKE SIN. THANKS FOR ANY HELP. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 5
- Deaths:
- 0
- #10351714August 25, 2010SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL* THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT THE ANTI-LOCK BRAKING SYSTEM WOULD INTERMITTENTLY ACTIVATE AT LESS THAN 10 MPH AND WHEN DEPRESSING THE BRAKES. THE BRAKE PEDAL WOULD VIBRATE ABNORMALLY WITH AN INCREASE IN STOPPING DISTANCE AND TIME. THE DEALER REPLACED THE BRAKES YET THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 100,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10351780August 25, 2010POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 1996 CHEVROLET SUBURBAN. THE CONTACT WAS DRIVING 55 MPH WHEN THE TRANSMISSION FAILED. THE CONTACT STATED THAT THE TRANSMISSION WOULD SLIP INTERMITTENTLY PRIOR TO THE FAILURE. THE DEALER ADVISED THAT THE TRANSMISSION HAD FAILED AND WOULD NEED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 179,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10351533August 24, 2010STRUCTURE:FRAME AND MEMBERS, SERVICE BRAKES, HYDRAULIC, SUSPENSION, TRAILER HITCHES, POWER TRAIN:DRIVELINE
FROM THE DAY I PICKED UP THIS TRUCK NEW I COMPLAINED ABOUT THE RUSTY CHASSIS. I WAS TOLD IT WAS SURFACE RUST AND THAT IT WOULD NOT CAUSE ANY PROBLEMS. NOW THE CHASSIS IS RUSTED TO THE POINT THAT I DO NOT THINK THE TRUCK IS SAFE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10351341August 23, 2010LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
TL* THE CONTACT OWNS A 2005 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE REAR LIFT GATE LOCK MECHANISM WOULD NOT OPERATE. THE VEHICLE WAS NEITHER TAKEN TO THE DEALER FOR INSPECTION NOR WAS THE MANUFACTURER CONTACTED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 100,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10350212August 18, 2010STRUCTURE
FINGER CUT FROM SHARP CHROME PEALING FROM INSIDE PASSENGER DOOR HANDLE ON 2007 CHEVY SUBURBAN LTZ MODEL. BOTH MY WIFE AND SON HAVE RECEIVED DEEP, PAINFUL PAPER TYPE CUTS FROM THIS PROBLEM. DEALER WILL NOT REPLACE FOR FREE BECAUSE OUT OF WARRANTY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10350228August 18, 2010SERVICE BRAKES, HYDRAULIC
ANTI-LOCK BRAKES ENGAGE AT LOW SPEEDS OVER 50% OF THE TIME. STARTED IN EARLY DECEMBER. WE HAD EARLY SEASON SNOWS LAST YEAR. PASSED INSPECTION LATER THAT MONTH. HAD IT IN FOR SERVICE AT LOCAL AUTO SERVICE BUSINESS & NO OBVIOUS ISSUES. TALKED TO CHEVY DEALER AND THEY SAID THEY'D HAVE TO INVESTIGATE. RECENTLY FOUND GM RECALL NO. 05068, BUT CHEVY SAYS I DON'T HAVE IT. I'VE RUN OVER CURBS AND BEEN CLOSE TO HITTING PARKED CARS & WALLS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10349964August 17, 2010SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL* THE CONTACT OWNS A 2001 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT THE ANTI-LOCK BRAKE SENSOR WOULD INDEPENDENTLY ENGAGE WHEN DRIVING AT SPEEDS OF AT LEAST 10 MPH. WHEN THE ABS WOULD ACTIVATE IT WOULD CAUSE AN UNUSUAL INCREASE IN STOPPING DISTANCE. THE CONTACT PREVIOUSLY RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 05V379000 (SERVICE BRAKES, HYDRAULIC: ANTI-LOCK) BUT WAS ADVISED BY THE DEALER THAT BECAUSE THE VEHICLE WAS OVER 100,000 MILES, THEY WOULD NOT MAKE REPAIRS. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 65,000 AND THE CURRENT MILEAGE WAS 113,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10350132August 17, 2010ENGINE AND ENGINE COOLING:ENGINE
I HAVE A 2007 SUBURBAN THAT CONSUMES APPROX 1 QT OF OIL EVERY 800 MILES. AT 1200 MILES/QT THE DEALER TOLD ME THIS WAS "NORMAL CONSUMPTION". I WENT TO ANOTHER DEALER THAT CONFIRMED THE 800 MILES/QT AND IS INSTALLING NEW PISTONS AND RINGS NEXT WEEK. APPARENTLY THIS IS NOT A FIX BUT SHOULD HELP WITH CONSUMPTION UNTIL A PERMANENT FIX IS MADE BY GM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0