Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#10372658December 28, 2010
AIR BAGS
TL* THE CONTACT OWNS A 1999 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, HE CRASHED INTO THE PASSENGER SIDE OF ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT AND ANOTHER PASSENGER SUSTAINED MINOR ABRASIONS AND INJURIES TO THE NECK AND BACK. THE DRIVER OF THE SECOND VEHICLE WAS INJURED BUT THE EXTENT OF THE INJURIES WAS UNKNOWN. A POLICE REPORT WAS AVAILABLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS DEEMED AS DESTROYED. THE FAILURE MILEAGE WAS APPROXIMATELY 133,000. UPDATED 03/03/11
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10372706December 28, 2010
ELECTRICAL SYSTEM
AT 99K MILES THE SPEEDOMETER STARTED ACTING ERRATIC. THERE ARE TIMES IT IS CORRECT AND TIMES WHEN IT READS 5 TO 25 MILES MORE THAN MY TRAVELING SPEED. IT IS DEFINITELY HIT OR MISS AS TO WHEN THIS WILL OCCUR. NOW THE OIL PRESSURE GAUGE AND THE RPM GAUGE ARE ACTING FAULTY AS WELL. I HAVE NOT TAKEN ANY MEASURES TO CORRECT THE SPEEDOMETER BUT IT WILL RESET ITSELF AFTER SEVERAL TIMES OF TURNING THE CAR ON AN OFF. THIS IS DEFINITELY A SAFETY HAZARD WHEN THE SPEEDOMETER READS ERRANTLY WHILE DRIVING ON THE INTERSTATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10372579December 27, 2010
SEAT BELTS
ISSUE: 2010 SUBURBAN 3RD ROW SEATS DO NOT HAVE LOCKING SEAT BELTS - MAKING THEM UNSAFE FOR AN INFANT CAR SEAT. 2009 AND PREVIOUS DO HAVE THE 3RD ROW LOCKING SEAT BELTS. I TOOK THE CAR TO THE LOCAL DEALER WHERE I PURCHASED THE CAR AT, AND THE SERVICE MANAGER WAS ABLE TO CONFIRM THAT THE ABOVE IS ACCURATE (HE CROSS-CHECKED IT AGAINST A FEW OTHER 2010/2011 MODELS THAT ALSO DID NOT HAVE THE LOCKING SEAT BELTS IN THE 3RD ROW SEAT). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10372425December 26, 2010
SEAT BELTS, SERVICE BRAKES, HYDRAULIC
SEAT BELT RETRACTOR LOCKS UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10372228December 23, 2010
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN 1500 LT. WHILE DRIVING 35 MPH THE VEHICLE STALLED. THE VEHICLE WAS DRIVEN ONTO THE SIDE OF THE ROAD. HE WAITED A FEW MINUTES AND WAS ABLE TO RESTART THE VEHICLE. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED. THE FAILURE MILEAGE WAS 114,346.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10372142December 22, 2010
AIR BAGS:FRONTAL
TL* THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG WAS FRACTURED AND THE CRACKED. THE VEHICLE WAS TAKEN TO THE DEALER YET VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY STATED THEY WOULD RETURN THE CONTACTS CALL. THE CONTACT HAD NOT RECEIVED A RETURN CALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 56,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10371824December 20, 2010
LATCHES/LOCKS/LINKAGES, TIRES
WE HAD TO CHANGE A REAR DRIVER SIDE TIRE BECAUSE WE NEEDED TO ADD AIR TO THE TIRE AND THE SENSOR CONTROL WAS BROKEN. WE TOOK THE TIRE OFF AND REPLACED IT WITH THE SPARE. WHEN RETRIEVING THE SPARE WE HAD A VERY DIFFICULT TIME GETTING IT OFF THE SPARE TIRE HOLDER WINCH. AFTER STRUGGLING WITH THE SPARE TIRE FOR 30 MINUTES WE GOT IT RELEASED AND WHEN WE TRIED TO HOIST THE WINCH BACK UP, IT WOULD NOT GO UP. WE TRIED REPEATEDLY FOR ANOTHER 30 MINUTES WITHOUT ANY SUCCESS. WE HAD TO REMOVE THE ENTIRE TIRE WINCH HOLDER PART SO IT WOULDN'T HANG DOWN WHILE DRIVING. I HAVE BEEN CALLING ALL MORNING TO TRY TO FIND THE PART AND DRAPER CHEVROLET SAID THEY HAVE HAD A LOT OF PROBLEMS WITH THIS PART BUT MAINLY WHEN CUSTOMERS ARE TRYING TO RETRIEVE THE TIRE. MY INCIDENT IS DIFFERENT SINCE IT WOULDN'T GO BACK UP. DRAPER CHEVROLET DID NOT HAVE THIS PART IN STOCK AND I HAVE BEEN CALLING SALVAGE SHOPS AS WELL WITHOUT ANY SUCCESS. I AM CURRENTLY DRIVING WITHOUT A SPARE AND I DRIVE 60 MILES A DAY ON THE HIGHWAY AND THIS IS UNSAFE TO BE DRIVING WITHOUT A SPARE TIRE BECAUSE THE OTHER TIRES SENSOR STEM BROKE ON ITS OWN. WHEN CALLING DRAPER CHEVROLET THEY SAID THE PART COST $170.42 NEW BUT THEY DO NOT HAVE THE PART IN STOCK. I WORK 8:30 A.M. TO 6:00 P.M. MONDAY THRU FRIDAY AND CAN ONLY TAKE CARE OF THIS ON THE WEEKEND. WHICH THIS WEEKEND IS CHRISTMAS DAY. I HOPE YOU UNDERSTAND MY PREDICAMENT AND CAN HELP ME IN SOME WAY TO RECTIFY THIS PROBLEM. I COME FROM A GENERAL MOTORS FAMILY AND HAVE ALWAYS BEEN ABLE TO COUNT ON GENERAL MOTORS DOING THE RIGHT THING. THANK YOU FOR YOUR CONSIDERATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10371864December 20, 2010
VISIBILITY
RIGHT OUT SIDE MIRROR SHAKES/ FLUTTERS WHEN GOING DOWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10371865December 20, 2010
LATCHES/LOCKS/LINKAGES, VISIBILITY
REAR GLASS WILL OPEN ON ITS OWN WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10371205December 19, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER GOES TO 120 RANDOMLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10371651December 18, 2010
SERVICE BRAKES, HYDRAULIC
WHEN I WAS BACKING OUT OF A PARKING SPACE I PUT ON MY BRAKES AND THEY WENT DOWN TO THE FLOOR,I HAD TO BE TOWED TO A CHEVY DEALER, WHEN THE CAR WAS PUT UP ON THE LIFT THEY DISCOVERED ALL METAL BRAKE LINES WERE RUSTED,OUT THE DEALER CLAIMS CHEVY IS NOT AT FAULT THAT IT WAS CAUSED BY ROAD SALT, I HAVE OWNED CARS FOR OVER SIXTY YEARS AND I HAVE LIVED IN THE SAME AREA FOR SEVENTY YEARS AND I HAVE NEVER HAD METAL BRAKE LINES RUST OUT, I FEEL THAT CHEVY USED INFERIOR METAL FOR THERE BRAKE LINES. THEY ARE BILLING ME $4000.00 TO REPLACE BRAKE LINES PLUS WHATEVER HAS TO GO WITH IT. IF I HAD BEEN DRIVING ON THE HIGHWAY AND THIS HAPPENED THERE WOULD HAVE BEEN SERIOUS INJURES AND EVEN DEATHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370869December 16, 2010
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2000 CHEVROLET SUBURBAN. WHILE DRIVING APPROXIMATELY 10 MPH HE APPLIED THE BRAKES AND THE PEDAL DEPRESSED TO THE FLOOR. THE VEHICLE CONTINUED TO MOVE FORWARD MOMENTARILY BEFORE STOPPING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE HE WAS TOLD THAT THE BRAKE LINES RUPTURED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 126,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370984December 16, 2010
ELECTRICAL SYSTEM
GOT A 2003 CHEVORLET SURBURAN. THE REAR DOOR BE SHOWING OPEN N THE OIL GAUGE,TEMPERATURE GAUGE,RPM, N SPEEDOMETER NOT WORKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370679December 14, 2010
ELECTRICAL SYSTEM
SPEEDOMETER ON OUR 2005 SURBURBAN HAS BEEN MALFUNCTIONING LIKE ALL OTHERS REPORTED ON THIS SITE - OURS FOR WELL OVER TWO YEARS: SOMETIMES READS ZERO WHEN DRIVING AT HIGHWAY SPEEDS, OTHER TIMES IS TACKED AT OVER 120 MPH. WE CAN BE AT A STOP AND IT READS 90. AFRAID TO USE CRUISE CONTROL - WHO KNOWS WHAT WILL HAPPEN! WAITING FOR NHTSA TO DEMAND A RECALL THESE VEHICLES: WHAT WILL IT TAKE? SOMEONE DYING BECAUSE THEY HYDROPLANE, OR ROLL, OR REAR END SOMEONE BECAUSE THEY HAVE NO CLUE HOW FAST THEY ARE GOING? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370313December 12, 2010
ELECTRICAL SYSTEM
GM SIDE TERMINAL BATTERIES HAVE DESIGN FLAW THAT ALLOWS BATTERY ACID TO LEAK OUT OF THE TERMINALS WHEN STRESSES FROM HEAVY CABLES CAUSE SEAL TO FAIL. BATTERY ACID LEAKS ON VEHICLE COMPONENTS BELOW AND HAS BEEN KNOWN TO RUIN BRAKE LINES AND OTHER IMPORTANT SAFETY COMPONENTS. IN ADDITION, THE BATTERY ACID IS HARMFUL TO THE ENVIRONMENT. I HAVE PERSONALLY HAD THESE BATTERIES FAIL SEVERAL TIMES IN MY 99 CHEVY. SUBURBAN K2500 DIESEL. SEE THE LINK FOLLOWING FOR MORE REPORTS OF SAME PROBLEM BY OTHERS: HTTP://WWW.ABOUTAUTOMOBILE.COM/COMPLAINT/1999/CHEVROLET/SUBURBAN/BATT TOP TERMINAL BATTERIES DO NOT HAVE THIS PROBLEM AS THE TERMINAL TO CASE SEAL IS ABOVE THE LIQUID LEVEL OF THE BATTERIES. GM IS THE ONLY MANUFACTURER THAT I KNOW OF THAT USES THE SIDE TERMINAL BATTERIES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369960December 11, 2010
SERVICE BRAKES, HYDRAULIC
MY 2000 CHEVROLET SUBURBAN AT LOW SPEEDS (AROUND 10 MILES PER HOUR)THE ABS BRAKING SYSTEM WILL ENGAGE FOR NO REASON. THIS ACTION EXTENDS MY STOPPING DISTANCE AND ON SEVERAL OCCASIONS ALMOST CAUSES AN ACCIDENTS. I'M TOLD IT IS A PROBLEM WITH THE SPEED SENSORS ON THE FRONT WHEELS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369913December 10, 2010
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
TL* THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN 1500. THE CONTACT WAS DRIVING 5 MPH WHEN HE APPLIED THE BRAKES AND THEY DID NOT RESPOND. THE CONTACT HAD TO ENGAGE THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE MECHANIC ADVISED HIM THAT THE METAL BRAKE LINE WAS RUSTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 38,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369668December 8, 2010
EQUIPMENT:OTHER:LABELS, SERVICE BRAKES, ELECTRIC
OUR 2001 CHEVROLET SUBURBAN IS EXPERIENCING BRAKE PROBLEMS WHICH WERE SUPPOSED TO BE FIXED DURING A 2005 RECALL OF THE VEHICLE. THE CAR IS EXPERIENCING A SUDDEN ACTIVATION OF ANTI-LOCK BRAKES AS DESCRIBED IN RECALL # 05068. I HAVE BEEN TOLD BY GM TO BASICALLY FIX IT OUT OF MY OWN POCKET WHICH I FIND HARD TO BELIEVE SINE THEY HAVE HAD RECALL ISSUES WITH THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369682December 8, 2010
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH IN REVERSE THE BRAKES FAILED. THE ABS WARNING LIGHT ILLUMINATED WHILE THE CONTACT APPLIED THE BRAKES. THE VEHICLE WAS INSPECTED BY THE OWNER WHEN HE NOTICED THAT THE BRAKE LINE WAS CORRODED AND THERE WAS ALSO A LEAK. THE VEHICLE HAD NOT BEEN INSPECTED BY A DEALER NOR HAD IT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 93,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369702December 8, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE SPEEDOMETER QUITS WORKING OR GETS JUMPY AND SPORADIC IN WHEN AND HOW IT WORKS. VEHICLE ONLY HAS 57000 MILES ON IT. THE ONLY EVENT THAT WE THOUGHT CAUSED IT WAS THE REALLY COLD TEMPERATURES BUT ITS WARMER NOW AND COMPLETELY QUIT WORKING. IT IS EVERYTIME WE ARE IN THE VEHICLE DRIVING THAT IT DOESN'T WORK. WE HAVE NOT GOT IT FIXED YET. RESEARCHING PROBLEM FIRST TO MAKE SURE NO RECALLS WERE DONE ON IT FIRST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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