Chevrolet Impala Complaints

10,446 consumer complaints on file.

#11461932April 24, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, LANE DEPARTURE: BLIND SPOT DETECTION
Service blind spot detection system alert come on i took it to the dealership and paid 95.00 to diagnosis they wanted 1900.00 to fix the problem 2 weeks later while waiting for an appointment the entire system is failing Forward collision warning, Lane departure warning ,and Parking collision warning. the dealer now wants another 95.00 to re-diagnosis seeing as only the blind spot was the only warning at first. I'm being told this could lead to the vehicle shutting down even while driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461804April 22, 2022
STEERING
The contact owns a 2014 Chevrolet Impala. The contact stated while driving approximately 55 MPH, the steering wheel became firm. The power steering assist warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 167,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461300April 19, 2022
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, LANE DEPARTURE: BLIND SPOT DETECTION
Side detection module malfunction. Causing electrical issues and error codes. When happening Headlights Turn on and off without control. Huge safety problem when driving at night!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461011April 16, 2022
ELECTRICAL SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION
VEHICLE : 2014 CHEVROLET IMPALA VIN: [XXX] ON 04/08/2022 THE SIDE DETECTION FAILED WARNINGS APPEARED ON DASH WARNING SYSTEM. GENERAL MOTORS INITIATED THE WARRANTY REPAIR NOTICED ( [XXX] ). I FILED A COMPLAINT WITH GM ON 04/11/2022 ( [XXX] ). ON 04/14/2022, I WAS INFORMED BY GM ON THE PHONE, THAT I WAS NOT COVERED. THEIR WARRANTY ENDED O8/2021? THE VEHICLE ALSO MUST HAVE UNDER 80,000. MY VEHICLE HAS ONLY 55,638. I WAS NEVER CONTACTED BY GM OF THIS FAULT. I AM THE ORIGINAL OWNER. I HAVE READ THAT THE FAULT ISSUE CAN CAUSE FIRE TO THE VEHICLE. ALSO OTHER ELECTRICAL ISSUES AS UNABLE TO UNLOCK THE CAR DOORS. ( WHICH I AM EXPIERENCING ). I ALSO STARTED A COMPLAINT WITH THE BBB ( 17048359 ). I WILL TAKE TO MY GM DEALER ON 04/18/2022 FOR REPAIR AT MY COST. I THINK GM KNOWS OF THIS SAFETY PROBLEM AND LIABLE FOR THE COST. I HAVE BEEN TOLD GM HAS DESIGNED A NEW MODULE THAT IS WATER PROOF, THUS CORRECTING THE PROBLEM. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460759April 14, 2022
SEAT BELTS
The front driver side seat belt will not latch. Have to press in the orange button and inserted it and release for it to click.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460256April 9, 2022
LANE DEPARTURE: BLIND SPOT DETECTION, UNKNOWN OR OTHER
All the lights are flashing on dashboard. Car won't start. No gages work on dash. Lights won't work blinkers don't work. Radio panel is black. I had same issues in 2018 and had to replace detection module and harness on both sides. Paid $1200. Now I am having the same issue again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460102April 8, 2022
LANE DEPARTURE: BLIND SPOT DETECTION
Blind spot module has corroded and failed due to water intrusion. The module is very poorly sealed and clearly would lead to corrosion, very poor design. Potential for fire from electrical short is extremely high.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460121April 8, 2022
LANE DEPARTURE: BLIND SPOT DETECTION
There is a bad sensor I believe on my impala- the passenger blind spot warning light is staying on all the time - even when the car is off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460130April 8, 2022
AIR BAGS
The contact owns a 2009 Chevrolet Impala. The contact stated upon starting the vehicle, the warning message "Air Bag Malfunction" illuminated. The vehicle was taken to a used car dealer where it was diagnosed that the front passenger’s seat belt sensor had failed, causing the front passenger air bag malfunction. The contact became aware of NHTSA Campaign Number: 16V507000 (Air Bags, Electrical System) which she associated to the failure. The vehicle was taken to the local dealer who informed the contact that the vehicle could not be repaired under the recall as her VIN was not included. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460040April 7, 2022
SERVICE BRAKES, ELECTRICAL SYSTEM
Bad wiring harnesses causing brakes and antilock brakes to throw codes and fail. Abs and stable track fail and also cause car to suddenly go to low engine power mode while driving down highway. Replaced nearly every brake component plus vehicle computers and abs modules. Vehicle now throwing new codes serious at random. Main pcm computer replaced twice. Abs, brake booster, abs modular, master cylinder, 4 calipers, hoses, abs module and abs valve assembly all these components replaced twice at least. Vehicle was not a flood car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460091April 7, 2022
UNKNOWN OR OTHER
While driving this vehicle, the Traction Control will turn off along with the Stabiltrack function. The transmission will drop into "limp" mode and function on a "basic" level. This causes the vehicle to loose power and become very sluggish to control or operate. A code for "loss of TCM communication" to be found in the computer via the ADL. To remove the code and restore communication to the Transmission Control Module, I have to remove and reinsert the wire coupling connection wire harness at the TCM. The TCM will now communicate with the ECM. This is a recurring problem solved by this action.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459864April 6, 2022
ELECTRICAL SYSTEM
A/C Was blowing warm air. Took vehicle to service center for repair. Air compressor was replaced. After 2 days of driving a total of 40 miles, warm air continued to blow. Returned to service center only to find an Evaporator core failure. GM issued a bulletin N182186881 regarding this repair and they advised to file this complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459646April 5, 2022
ENGINE
Upon after starting the car a noise was coming from front of engine. I took a video and saw fire coming from the front left catalytic converter between the flange and the converter. The converter separated itself from the flange. The car, a 2017 has only 50000 miles on it always garaged and no accidents Luckily caught the converter problem before it completely blew itself off the flange and caused a fire.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459774April 5, 2022
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
I have a 2012 impala that I have had since 2015 and a little while after I got it the engine light came on and it said it was the fuel pump control module requested Mil illumination and evaporated emissions systems leak detected (large leak) and at times the gas tank sparys back at up if you don't let it sit open for a little bit. I have had these issues fixed multiple times and by multiple mechanics who still can't figure out what's going on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459215April 1, 2022
LANE DEPARTURE: BLIND SPOT DETECTION
I received an error Service "Side Detection System". Dealer says it needs to replace the Side Blind Zone Alert Modules (part #84648920) due to water intrusion on the module. They say it can affect the entire dashboard, causing it to fail. The Chevy Impala forums have many mentions of this issue with this car. There have been reports of smoke coming from these modules. GM had issued a Special Coverage N172097060 in 2019 but only covers cars 6 years old or less and less than 80,000 miles. Due to the widespread occurrence of this issue, it should be recalled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459171March 31, 2022
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
For approximately 2 months, my 2016 Impala LTZ, would display a message on the small screen in front of the driver in the dash, stating for the driver to, "press ignition button again to turn vehicle off." The worst part about it was this would happen very randomly whether I would be driving in city traffic, or be sitting in a parking lot at a local store. I took it to my local Chevrolet dealership. Five different times, because they were not able to get the occurrence to duplicate for them. They replaced the ignition, as well as other suspected parts with no resolution. Resolution. Ended up costing me over $1,200. That was the first time I took it in for this issue. The other four times didn't cost me anything because they hadn't fixed the issue. Come to find out it was a wire on the body control module that had some of the insulation sheathing removed, which then in turn caused the wire to ground out on the car's frame. Just thought I would put this out there in case anybody else goes through it because it wasn't real inconvenience.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458962March 30, 2022
ELECTRICAL SYSTEM
The contact owns a 2014 Chevrolet Impala. The contact stated that the side detection sensors that illuminate on the rear-view mirror failed to function as intended. The contact stated there was a special customer program released however they had missed the expiration date by one month. The contact took the vehicle to the dealer who confirmed that the side detection sensor, modules and wire harnesses needed to be replaced. The contact later found that the wiring harness associated with this system was prone to corrosion and needed to be replaced. The vehicle was repaired however the failure continued to occur intermittently. The manufacturer was made aware of the failure. The approximate failure mileage was 44, 786.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458749March 29, 2022
ELECTRICAL SYSTEM, SUSPENSION, WHEELS
Front Right lower control arm w/o police right front wheel. Tpms system. This will be the second time I’ve had to replace the front lower control arm the tea PMS system does not work ABS traction control are off totally the same year of car make model everything was recalled to have this fixed but it was only with the police cars what makes you think that the ones that weren’t police cars didn’t have the same issue it cost $427.20 to fix. I also understand that my vehicle you’re making model it’s not the only one having this issue of having to replace it over and over as far as electrical something keeps moving or coming on or off in the car it’s worn down to batteries it happens at any time I can walk by the car and making the noise. I have to keep replacing the tires due to this all I know is that when you’re driving it more getting ready to turn it makes a loud crunching grinding noise it can happen at any time it’s getting harder to control the steering wheel. The cost of replacing the tires is ridiculous 2xs in a year or less. Gas let’s not even go there. Traction and stabilization always on along with brake assist and tpms front two tires stopped working. And once again it’s doing it. Not sure of exact date but before 2020
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458853March 29, 2022
LANE DEPARTURE: BLIND SPOT DETECTION
Side Detection Modules failed due to water intrusion. Verified by Lynch Chevrolet Mukwonago Wi Service Dept. No warnings. Just system failed Chevy will not replace under previous service bulletin. Want me to pay for full replacement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458634March 28, 2022
ENGINE, FUEL/PROPULSION SYSTEM
When driving on the highway at full speed my car suddenly loses power almost causing me to be hit from behind. I then get a Reduced Engine Power warning. Once I get the car off the road, I shut the engine off for a few minutes and then restart it. The car runs fine but the check engine lights remains on. This has happen 4 times this week.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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