Chevrolet Impala Complaints

10,446 consumer complaints on file.

#11480465August 21, 2022
FUEL/PROPULSION SYSTEM, ENGINE
Fuel line leaking gas under engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478538August 10, 2022
ELECTRICAL SYSTEM, STEERING
Due to a poor electrical ground connection to the power steering control module, the vehicle has been losing power steering assist during start up and while driving; this requires much greater effort for me to steer the vehicle even at low speeds, and is increasing the risk of a crash for me and my family.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478426August 9, 2022
ENGINE, POWER TRAIN
while waiting to make a left turn when traffic cleared I pressed the gas pedal and heard a loud grinding noise and the car would not move for 2 or 3 seconds and suddenly moved. Very dangerous. Car forums have many of the same incidents with great difficulty in resolving this problem and after several years no answers. This is life threatening issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477959August 6, 2022
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
While driving from work the car did a quick jerk and the STABILITRAK, ABS AND CHECK ENGINE LIGHT ALL CAME ON ALL AT ONCE. As I pulled into my workplace the car lost power to the engine completely while displaying ACTION REQUIRED ON THE LCD SCREEN. The brake and steering wheel became stiff and it was hard to control the vehicle. It took 10 minutes for me to regain power and control over the vehicle that again after leaving work stopped on the highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477616August 4, 2022
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
FUEL SYSTEM; CODE P0230. CAM/CRANKSHAFT; solenoid circuit in BANK 1 CODE P0010. RADIO WIRING; Radio is smoking all the time BAD GROUND WIRE OR SHORT IN WIRES. MY VEHICAL STOPPED WHILE I WAS IN DRIVE MOTION GOING APPROXIMATELY 45 MPH. No injuries, and No fatalities BUT MY IMPALA STOPPED RUNNING AND HAVE NOT BEEN ABLE TO START IT SINCE. IN ADDITION NO ONE HAD GOT HURT, I WAS IN OPEN ROAD. I HAVE NOT HAD MY THE VEHICAL SERVICED OR DIAGNOSED BY A SERVICE CENTER. DUE TO A NO CRANK/NO START CONDITION. IT WILL NOT MOVE. PRIOR TO THE FAILURE, WE HAD THE MIL on the dash say POWER ENGINE REDUCED. THAT'S WHEN AT HIGH SPEED ON FREEWAYS OR EXTENSIVE DRIVING PATTERNS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476605July 29, 2022
AIR BAGS
An airbag alert sounds very often, and the passenger airbag indicator shows that it is off. The vehicle has been taken to a dealer and they were not able to find the issue when running the diagnostics. The alarm continues to intermittently sound, and indicator shows the passenger airbag is off. This is of high concern that the airbag most likely will not deploy in case of impact.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474856July 20, 2022
ENGINE
The contact owns a 2009 Chevrolet Impala. The contact stated that upon purchasing the vehicle from an independent mechanic, the check engine warning light was illuminated. The mechanic informed her that the vehicle was included in an unknown recall. The independent mechanic took the vehicle to the dealer for the recall repair. A month after the repair, the check engine warning light reappeared. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 156,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474660July 19, 2022
VEHICLE SPEED CONTROL
My car has started slowing down abruptly and displaying Engine Power has been Reduced at random times, but has become more frequent. I have had an independent service center tell me it was the throttle body, so they replaced it. That didn't fix it, so they replaced the accelerator pedal/sensor. It still is happening and when on the interstate, it is so dangerous to slow down with no warning because you can get rear ended quite easily. This first started August 2021 when my wife and I started on a vacation and had to turn around and go home and is still happening, only more frequent. This past Saturday 7/16, I was traveling on Interstate 77 and the engine power kept cutting down about every 10 minutes, so I had to pull over and cut the engine off for a while until it reset. I can't trust it to go anywhere.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474438July 18, 2022
VEHICLE SPEED CONTROL
Check engine light Code p2138 Change the throttle pedal position sensor the next day the car dropped down to 5 to 10 mph information center said engine safety been reduced to 5 to 10 mph plus my traction control light came on then information center said service traction control put my old throttle pedal position sensor back on and it turn traction control light out and the car went back to driving normal don't know how long its going to last before it goes back to 5 to 10 mph and the information center says engine decelerate to 5 to 10 mph.was on highway in Texas had to get over on shoulder quick car just slow down quick and pedal was to floor. Also keep failing state inspection due to failed OBDII test ( see vir).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474404July 17, 2022
SERVICE BRAKES, ELECTRICAL SYSTEM
Check engine light did not come on when battery was bad.also brakes feel spongy and go to the floor at times,pads and rotors are good.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474130July 15, 2022
STEERING
Was driving when the service power steering message came on no code to be read on it unable to drive or turn.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474183July 15, 2022
AIR BAGS, ELECTRICAL SYSTEM
The contact owns a 2009 Chevrolet Impala. The contact stated while driving at various speeds, the seat belt warning light illuminated and remained illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the Passenger Presence sensor module needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 16V507000 (Air Bags, Electrical System). The manufacturer had been informed of the failure. The failure mileage was approximately 59,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474001July 14, 2022
ELECTRICAL SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Taillight gasket failed and leaks water resulting in water leaking into trunk anytime it rains or go through car wash. This caused corrosion to the amplifier shorting it out, there is now no sound or on star available. It also caused the blind spot detection monitor to have issues and no longer work. Upon inspection when the vehicle is running the wires sometimes start smoking white. Dealer said there was no issue, obviously the radio doesn’t work, the screen doesn’t even light up, no backup camera, no sound warning if the forward collision system is engaged, no seatbelt ding, no blinker sounds, no rear detection system or cross traffic warning system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473251July 10, 2022
WHEELS, UNKNOWN OR OTHER
Consistent problems/issues with the Traction Control turning off randomly while driving the vehicle. Which causes the car to almost stall, have issues accelerating, make a grinding/scraping noise until we manually turn the traction control off. Most of the issues/sounds stop shortly after turning it off, but car still has issues accelerating and feels like it’s going to stall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473067July 9, 2022
LANE DEPARTURE: BLIND SPOT DETECTION
The message can on in the car "side detection system " when I cut the car off and got back in, it was gone off. Later that night I got back in the car to go somewhere and the car wouldn't start. And every time I try starting it want.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472265July 4, 2022
ELECTRICAL SYSTEM, ENGINE
Service stabilitrak warning light goes off and on intermittently when this happens the traction control light comes on when hooked up it shows no codes everything I’ve read on line is that it’s a electrical issue to replace wheel bearings or gas pedal or other list of sensors shouldn’t this be something that you should investigate to let owners know what to fix it seems to be a issue on several different models of Chevy autos if forums are correct next step is it will go into limp mode or shut off completely that one would think would be a serious safety issue as you loose power steering as you have to fight to get to shoulder of the highway
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471004June 26, 2022
LANE DEPARTURE: BLIND SPOT DETECTION
When I drive down the road my blind spot detection sensor goes off and lights up in the passenger mirror. It lights up if there is or is not a vehicle in my blind spot and has made me swerve back because I think there is someone or something in my blind spot. I have looked into this problem and it seems that there can be other issues that stem from this malfunction. I have owned the vehicle since 2019 where I purchased from a certified Chevrolet dealer and was not informed of this problem. This problem started to happen about 8 months ago and I reached out to where I purchased the venicle from with no response back from the salesperson I purchased thru. I don't want to continue to deal with this dealership and not get a return call from them. I have not had any other dealership look at this problem but I really need to find someone that can and will take care of this for me. I don't feel safe sometimes when changing lanes or letting my girlfriend us my vehicle to goto the store, or even take her child to school or sporting events he is involved in. I have done some searching on my own and seen that Chevrolet knows about this issue but I still have not received any information about this problem that has been going on for quite a bit of time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471068June 26, 2022
SUSPENSION, ENGINE, SERVICE BRAKES
Hey my name is [XXX] I recently took my Chevy impala for repairs they told me I need more repairs done I’m like cool my bottom of my car is rusted n my struts are bad n my oil pump n other stuff is not working as well I’m when I gave Chevy a call ball they took my they manager not to bring the car back I’m kinda upset bout this whole thing idk cause they had to fix my head gasket for free but I need help getting these thing fixes. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11470171June 21, 2022
POWER TRAIN, FUEL/PROPULSION SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Wiring harness has got hot and cause a short not getting fuel and more
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469944June 19, 2022
STRUCTURE:BODY
The back driver’s side door of my 2008 Impala is not locked, but it cannot be opened. I’ve read online that this happens on other Impalas. Because this is a major safety issue, as well as a major inconvenience, these vehicles should be recalled and repaired at no cost to the owners. People should be able to enter and exit through all doors of a vehicle, especially during an emergency. Because of this defect, Impalas should be recalled and repaired at no cost to the owner.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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