Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10658451December 10, 2014
ELECTRICAL SYSTEM
2011 CHEVROLET IMPALA CONSUMER NOT SATISFIED WITH IGNITION RECALL *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663399December 10, 2014
POWER TRAIN
AS THE ORIGINAL AND ONLY OWNER OF THIS VEHICLE, THIS IS THE SECOND ITERATION OF A CRACKED FLEX PLATE. THE FIRST EVENT AND REPAIR FOR $661.69 HAPPENED WITH 48,929 MILES. THE CRACKS APPEAR TO BEGIN AT THE CRANKSHAFT MOUNTING BOLTS AND SPREAD OUT TO THE STAMPED STEEL CUTOUTS. IT IS A 3800 SERIES II V-6 DRIVEN IN NORMAL MANNER AND WELL MAINTAINED. I CANNOT UNDERSTAND WHY THIS HAPPENS...CHEAP FLEXPLATE?? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663035December 9, 2014
SEAT BELTS
I HAVE TRIED PULLING ON EACH FRONT SEAT BELT VERY QUICKLY TO TRIGGER THE MOTION SENSITIVE RETRACTOR TO SEE IF THE SEAT BELT RETRACTORS WOULD LOCK UP. THEY NO LONGER DO. WHEN THE CAR WAS NEWER, I COULD PULL ON THE RETRACTORS VERY QUICKLY AND THE SEAT BELT RETRACTORS WOULD LOCK UP AS IF AN OCCUPANT MOVED FORWARD QUICKLY AFTER A COLLISION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10658488December 9, 2014
ELECTRICAL SYSTEM
2010 CHEVROLET IMPALA RECALL ON IGNITION. THE PARTS WERE NOT AVAILABLE. *MW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10658472December 9, 2014
UNKNOWN OR OTHER
2014 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO RECALLS FOR VEHICLE. *TGW THE CONSUMER STATED EVERY TIME A RECALL WAS ISSUED, HE HAD TO DRIVE 35 MILES, TO THE NEAREST DEALER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662733December 8, 2014
ENGINE AND ENGINE COOLING, TRACTION CONTROL SYSTEM
THE TRACTION CONTROL SUDDEN WENT OFF - TRACTION CONTROL LIGHT ON AND SERVICE ENGINE LIGHT BOTH ON - FIRST TIME OF REALLY COLD WEATHER/RAIN SNOW. DID IT ONE MORE TIME AND THEN TRACTION CONTROL LIGHT IS OFF AND SERVICE ENGINE IS ON - I SEE THAT THIS IS A HUGE PROBLEM WITH THE IMPALA AND EXTREMELY EXPENSIVE TO "POSSIBLY" REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662866December 8, 2014
ELECTRICAL SYSTEM
I TOOK MY 2003 CHEVY IMPALA TO HAVE THE REPAIR PREFORMED FOR THE IGNITION RECALL. I DROPPED MY CAR OFF THE NIGHT BEFORE (TUESDAY) AND GOT A PHONE CALL WEDNESDAY TO PICK IT UP. WHEN I PICKED IT UP THE CAR WAS DRIVEN AROUND THE LOT TO ME AND LEFT RUNNING. I WENT STRAIGHT HOME AND TURNED OFF THE CAR UNTIL MORNING. WHEN I WENT TO GET INTO THE CAR IN THE MORNING I COULD NOT TURN THE KEY. AT 8 AM I CALLED THE SERVICE DEPARTMENT AND HE STATED THAT I SHOULD BRING IT BACK AND THEY WOULD TRY TO FIGURE OUT WHAT WENT WRONG. I BROUGHT IT IN WEDNESDAY EVENING AFTER WORK, THURSDAY MORNING I RECEIVED A CALL FROM THE SERVICE MANAGER TELLING ME THAT THE RECALL HAD NO EFFECT ON MY CAR THAT I NEEDED A NEW TUMBLER NOW. I PICKED THE CAR UP THURSDAY NIGHT AND THE SALES LADY THAT DROVE IT AROUND SAID THAT WAS IMPOSSIBLE TO START THAT SHE HAD TO GET A MECHNIC TO START IT. I FOUND THE GENERAL MANAGER AND ASKED HIM TO REVERSE THE RECALL BY POPPING THE COVER OFF THE KEY. HE DID AND THE CAR STARTED WITH ONLY A SMALL GRIB TROUBLE FROM THE TUMBLER WHICH IS THOUGHT TO BE CAUSED BY THE NUMBER OF FORCED STARTS AFTER THE KEY COVER WAS PLACED ON THE KEY. AFTER INSPECTION IT WAS FOUND THAT THE COVER FROM THE RECALL WAS PREVENTING MY KEY FROM GOING IN ALL THAT WAY TO THE TUMBLER TO START THE CAR. I AM ASKING THAT THE TUMBLER BE REPLACED AND A NEW SET OF KEYS BECAUSE OF THE DAMAGE DONE TO MY KEY AND THE RECALL NOT BEING EFFECTIVE WITHOUT DAMAGE TO MY TUMBLER. I AM AWARE THAT MY TUMBLER IS DIRECTLY LINKED TO MY SECURITY TRIGGER FOR THE CAR AND NOW LIVE IN FEAR THAT I WILL HAVE TROUBLE WITH THE CAR SHUTTING DOWN OR THE KEY NO LONGER BEING EFFECT TO START THE CAR AT ANY GIVEN MOMENT. IT SITS VERY LOOSE IN THE TUMBLER NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10658456December 8, 2014
ELECTRICAL SYSTEM
2004 CHEVROLET IMPALA. CUSTOMER REQUESTING REIMBURSEMENT CAR QUIT, DUE TO IGNITION SWITCH MALFUNCTION. *MW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662699December 8, 2014
ELECTRICAL SYSTEM
AFTER PULLING INTO MY DRIVE WAY I PLACED THE CAR IN PARK. I ATTEMPTED TO TURN THE CAR OFF AND THE KEY WOULD NOT TURN TO THE OFF SECTION. BECAUSE OF THIS THE LIGHTS AND RADIO REMAINED ON, THE KEY WAS ALSO STUCK IN THE IGNITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662640December 7, 2014
UNKNOWN OR OTHER
THIS CAR HAS BEEN DOWN NOW SINCE MAY WITHOUT BEING DRIVEN BECAUSE OF THE IGNITION SWITCH WENT OUT AND KEPT US STRANDED. WE HAD TO HAVE THIS REPLACED WHICH WAS 450.00 IN OCTOBER AND NOW WE ARE WAITING FOR THE KEY FROM G.M. TO EVEN START THE CAR AND THAT WAS 2 MONTHS AGO AND WE ARE STILL WAITING FOR THE KEY AND IT'S NOW DECEMBER. G.M. SHOULD HAVE TO PAY FOR THIS IGNITION SWITCH AND THE MONTHS THAT WE HAD PAID FOR THE INSURANCE ON THIS CAR WITHOUT DRIVING IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662555December 6, 2014
ENGINE
WAS DRIVING CAR HEARD LOUD BOOM SOUND UNDER HOOD THEN SMOKE AND FIRE CAME FROM UNDER HOOD. I PUT FIRE OUT BUT DON'T KNOW IF CAR WILL START SCARED TO TRY. TOOK TO FELIX CHEVY AND THEY HALF ASSESSED PERFORMED RECALL FIXTURE. SAID THEY DID TO BEST OF ABILITY NOW I HAD A FIRE AND CAR WAS DOING SAME THING AFTER I TOOK IT TO THEM. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10662315December 5, 2014
EXTERIOR LIGHTING
HAD HIGH BEAMS ON, HEADING HOME, LIGHTS ALL OF A SUDDEN WENT OFF! PULLED OVER AND STOPPED. LOW BEAMS WORK FINE, HIGH BEAMS DO NOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662358December 5, 2014
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE REDUCED POWER WARNING LIGHT ILLUMINATED AS THE VEHICLE DECELERATED TO 45 MPH. THE VEHICLE WAS RESTARTED AND RESUMED NORMALLY. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662368December 5, 2014
STEERING:RACK AND PINION, STEERING
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE REVERSING AT 3 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 113,900. THE CONSUMER STATED THE POWER STEERING HOSE WAS LEAKED, WHICH CAUSED THE RACK AND PINION TO FAIL. ONE YEAR LATER, THE POWER STEERING HOSE FAILED AGAIN. THE POWER STEERING HOSE FAILED AGAIN FOR THE FOURTH TIME. UPDATED 01/29/15*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654424December 4, 2014
ELECTRICAL SYSTEM
2005 CHEVROLET IMPALA CONSUMER IS ASKING FOR COMPENSATION FOR REPAIRS ON VEHICLE, RELATING TO IGNITION RECALL.*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662234December 4, 2014
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
TL* THE CONTACT OWNS A 2001 CHEVROLET IMPALA. THE CONTACT HEARD AN UNUSUAL SOUND AND NOTICED SMOKE UNDER THE HOOD WHEN HE ATTEMPTED TO START THE VEHICLE. THE CONTACT LIFTED UP THE HOOD AND OBSERVED AN ENGINE FIRE. THE FIRE WAS EXTINGUISHED WITH WATER. AN INDEPENDENT MECHANIC STATED THAT THE INTAKE MANIFOLD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 165,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10661892December 3, 2014
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT THE HEADLIGHT BEAM, BOTH ON HIGH AND LOW BEAMS, ARE VERY NARROWLY FOCUSED SO THAT THE AREA IMMEDIATELY TO THE FRONT AND SIDE OF THE VEHICLE AND OBJECTS LOCATED THERE CANNOT BE SEEN MAKING DRIVING AT NIGHT ON ANYTHING OTHER THAN STRAIGHT HIGHWAYS AN UNNERVING EXPERIENCE. THE CONTACT BELIEVES IT REPRESENTS A SERIOUS SAFETY RISK BOTH TO THE VEHICLE OCCUPANTS AND TO PEDESTRIANS WHO MIGHT BE OUTSIDE THE HEADLIGHTS' NARROW FOCAL RANGE. THE DEALER STATED THEY HAD NO COMPLAINTS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661986December 3, 2014
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
OUT OF NO WHERE WHILE DRIVING THE DISPLAY SAYS "ENGINE POWER REDUCED" AND THEN SWITCHES TO "SERVICE TRACTION CONTROL". I HAVE LIMITED POWER, THE CHECK ENGINE LIGHT COMES ON AND SO DOES THE TRACTION CONTROL LIGHT. I CAN DRIVE THE CAR TO WHERE I AM GOING, BUT NO ACCELERATION. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661618December 2, 2014
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE VEERED OFF THE ROAD, DOWN AN EMBANKMENT, AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS THEN TOWED TO AN INDEPENDENT MECHANIC FOR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10654350December 2, 2014
ELECTRICAL SYSTEM
2008 CHEVROLET IMPALA. CONSUMER STATES GM IS NOT COMPLYING WITH IGNITION SWITCH RECALL AND THE PART TO REMEDY THE DEFECT IS STILL NOT AVAILABLE *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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