Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10660993November 25, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE SECURITY WARNING LIGHT ALONG WITH THE BATTERY WARNING ILLUMINATED. THE CONTACT HAD TO TRY SEVERAL TIMES IN ORDER TO START THE VEHICLE. THE INDEPENDENT MECHANIC MADE SEVERAL UNKNOWN REPAIRS BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660555November 24, 2014
STEERING
DRIVING UNDER NORMAL HIGHWAY CONDITIONS THE POWER STEERING SUDDENLY STOPPED FUNCTIONING AND THE "SERVICE POWER STEERING" MESSAGE DISPLAYED ON THE DASH. I PULLED THE VEHICLE OFF AT THE NEXT EXIT AND TURNED THE ENGINE OFF. WHEN RESTARTED THE POWER STEERING RETURNED AS I ASSUME THE SOFTWARE REBOOTED. THE POWER STEERING RECALL HAS BEEN PERFORMED ON THE VEHICLE PRIOR TO THIS INCIDENT. THIS IS THE FIRST TIME IT HAS HAPPENED AND THE DEALER CANNOT FIND THE ISSUE THUS MAKING THE VEHICLE UNSAFE TO DRIVE IN MY OPINION ESPECIALLY SINCE I HAVE 16 YEAR OLD DAUGHTER LEARNING HOW TO DRIVE. IF SHE HAD BEEN DRIVING WHEN THIS INCIDENT HAPPENED I HIGHLY DOUBT SHE WOULD HAVE BEEN STRONG ENOUGH TO MANEUVER THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660729November 24, 2014
AIR BAGS
CHECK AIRBAG INDICATOR LIGHT APPEARS AND "CHECK AIR BAG" APPEARS IN DRIVER INFO CENTER SOON AFTER STARTING DRIVING THE VEHICLE. THIS OCCURS EVERY TIME THE VEHICLE IS USED, NOT INTERMITTENTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653332November 24, 2014
ELECTRICAL SYSTEM
2005 CHEVROLET IMPALA CONSUMER SEEKING REIMBURSEMENT FOR OUT OF POCKET EXPENSES PRIOR TO THE RECALL BEING ISSUED *CN THE CONSUMER STATED THE VEHICLE WOULD STALL, WHILE MAKING TURNS. THE VEHICLE WAS TOWED TO A REPAIR SHOP, WHERE IT WAS DETERMINED, THE IGNITION LOCK CYLINDER NEEDED TO BE REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660429November 24, 2014
VEHICLE SPEED CONTROL, STRUCTURE:BODY
THE VEHICLE ACCELERATED BY ITSELF AS I WAS TURNING INTO A PARKING SPACE, THE ENGINE REVVING SO LOUDLY A PERSON STOPPED AND OBSERVED THE COLLISION AS THE IMPALA CRASHED INTO A PARKED VEHICLE DIRECTLY IN FRONT OF IT ON THE OTHER SIDE. NOTHING WOULD STOP THE ACCELERATION EXCEPT MANUALLY FORCING THE CAR INTO PARK. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10660517November 24, 2014
ELECTRICAL SYSTEM:IGNITION:SWITCH
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT THE ENGINE CONTINUED TO RUN AFTER THE KEY WAS REMOVED OUT OF THE IGNITION SWITCH. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 84,350. UPDATED 12/30/14*CN UPDATED 5/27/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660321November 23, 2014
ELECTRICAL SYSTEM
OUR 2008 CHEVROLET IMPALA IS UNDER THE RECALL FOR THE IGNITION SWITCH. WE HAVE THE LETTER. CAR WAS AT THE DEALER FOR 4 WEEKS AND THEY DIDN'T FIX IT. THEY SAID TO TAKE THE REMOTE OFF THE KEY AND ONLY HAVE THE KEY IN THE IGNITION WITH NOTHING ELSE ON THE KEY AND NO OTHER FIX IS AVAILABLE. WE FEEL THE CAR IS UNSAFE TO DRIVE AT HIGHWAY SPEEDS SHOULD THE CAR SHUT OFF. THE DEALER IS FOWLER CHEVROLET IN TULSA, OKLAHOMA.AND THEY REFUSE TO PROVIDE US A LOANER CAR. WHAT ARE WE TO DO? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660260November 22, 2014
ELECTRICAL SYSTEM
TURNED ON VEHICLE AND A/C BLOWER, AND CRUISE CONTROL NOT WORKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660277November 22, 2014
VEHICLE SPEED CONTROL, ENGINE
DRIVING 40MPH CHECK ENGINE LIGHT CAME ON THEN REDUCED ENGINE POWER FLASHED ON MESSAGE BOARD SEVERAL SECONDS LATER TRACTION CONTROL LIGHT CAME ON AND SERVICE TRACTION CONTROL CAME ON MESSAGE BOARD. MY SPEED WAS REDUCED TO 20MPH IN TRAFFIC! LUCKILY I WAS ABLE TO PULL OVER SAFELY WITHOUT CAUSING ANY ACCIDENT (FYI I HAD MY DAUGHTER IN THR CAR WITH ME). I WILL BE TAKING THE CAR TO A CHEVY SHOP IN THE MORNING WHERE IM SURE I WILL HAVE TO PAY HIGH COST OUT OF POCKET EVEN THOUGH THIS HAS BEEN AN ISSUE FOR CHEVY OWNERS (ONLINE SEARCH) AND THERE HAS BEEN MANY COMPLAINTS WITH NO RECALL. THIS IS A SERIOUS ISSUE AND I FEEL IT IS PUTTING MANY LIVES IN DANGER AND SHOULD HAVE BEEN A RECALL A LONG TIME AGO. IM JUST LUCKY I WASN'T ON THE HIGHWAY YET BECAUSE THIS COULD HAVE TURNED FATAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660098November 21, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT IT TOOK SEVERAL ATTEMPTS TO SHIFT THE GEAR OUT OF PARK. THE VEHICLE WAS INOPERABLE. THE FAILURE OCCURED ON NUMEROUS OCCASSIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660113November 21, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660140November 21, 2014
UNKNOWN OR OTHER
RECEIVED RECALL NOTICE LATE SEPT. WITH INSTRUCTIONS NOT TO CALL FOR APPT BEFORE OCT. 1. CALLED ON OCT.15, WAS TOLD PARTS WERE UNAVAILABLE FOR SEVERAL WEEKS. CALLED AGAIN TODAY FOR STATUS UPDATE, WAS TOLD THE WAITING LIST IS ABOUT 1000 VEHICLES AND THEY ARE GETTING ONLY ABOUT 1-2 KITS PER WEEK. NOT EVEN A GUESS AS TO WHEN THEY WILL BE READY FOR MY CAR. ACCORDING TO MEDIA REPORTS GM IS BEGGING OWNERS TO BRING IN THEIR CAR TO GET THEM FIXED AND OFFERING GIFT CARDS, NOT THE CASE HERE IN SOUTHERN ARIZONA. AT THIS RATE WE'RE LOOKING FOR NEXT YEAR MAYBE SUMMER, BY THEN MAYBE THEY HAVE DECIDED TO FIX THE AIRBAG PROBLEM TOO. ITS NOT HUMID EXCEPT DURING THE MONSOON SEASON. HOPEFULLY YOU CAN HELP TO EXPEDITE THIS SITUATION. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659643November 20, 2014
SUSPENSION
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATES THAT THE VEHICLE REAR SUSPENSION SYSTEM WAS CAUSING THE TIRES TO WEAR PREMATURELY. THE CONTACT STATED THAT THE REAR TIRES HAD TO BE REPLACED APPROXIMATELY EVERY SIX MONTHS. THE MANUFACTURER WAS NOTIFIED OF THIS ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653313November 20, 2014
ELECTRICAL SYSTEM
2001 CHEVROLET IMPALA QUIT AT 30 MPH *CW THE CONSUMER STATED ON TWO OTHER OCCASIONS, THE VEHICLE WOULD NOT START. THE DEALER REPLACED THE IGNITION. AFTER THE IGNITION WAS REPLACED, THE VEHICLE CONTINUED TO SHUT OFF. THE CONSUMER FINALLY TRADED THE VEHICLE I 2011. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653287November 20, 2014
ELECTRICAL SYSTEM
2001 CHEVROLET IMPALA PARKED THE VEHICLE WITH THE ENGINE RUNNING, PUT FOOT ON THE BRAKES, AND ACCELERATED SLIGHTLY TO START DOWN THE DRIVEWAY AFTER COASTING DOWN THE INCLINE, HE TRIED TO BRAKE, BUT THE PEDAL WENT TO THE FLOOR AND THERE WAS NO POWER STEERING. RESULTING IN HITTING A TREE. *CW THE VEHICLE WAS TOTALED. AS A RESULT OF THE ACCIDENT, THE CONSUMER SUSTAINED INJURY TO HIS HEAD AND CHEST. THE CONSUMER BELIEVE THE ACCIDENT, WAS DUE TO THE IGNITION. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10659783November 20, 2014
SUSPENSION
VEHICLE WAS BEING DRIVEN ON A STRAIGHT DRY ROAD WHEN IT STARTED TO DRIFT AND GO OUT OF CONTROL CAUSING THE VEHICLE TO CRASH INTO A TREE. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10659792November 20, 2014
ELECTRICAL SYSTEM
THE KEY SWITCH IS BAD SOME TIMES AFTER IT IS STARTED ALL DASH IS NOT WORKING AND SECURITY SYSTEM IS LOCKED AND YOU HAVE TO SHUT IT DOWN SOME TIMES MORE THEN ONCE HAVE BEEN TOLD THE KEY SWITCH IS BAD I ASK SOMEONE AT G.M. IF THEY COULD SEND ME THE SWITCH BUT TOLD ME I HAD TO TAKE IT TO A SHOP DID THAT AND ALL THAT WAS DONE IS PUT A PIECE OF SOMETHING IN THE KEY THAT DID NOT HELP THAT THE SWITCH IS BAD IS THERE ANY ONE THAT CAN HELP OR JUST SEND ME A SWITCH I CAN PUT IT IN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659827November 20, 2014
ENGINE
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT A LOW SPEED, THE ENGINE SEIZED. THE VEHICLE WAS NOT ABLE TO BE RESTARTED AND WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 81,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659832November 20, 2014
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES
TL* THE CONTACT OWNS A 2001 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE TRACTION CONTROL AND BRAKE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659857November 20, 2014
ENGINE
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE STALLED AFTER THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 196,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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