Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10667651December 22, 2014
ELECTRICAL SYSTEM:IGNITION:SWITCH
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT THE KEY WAS NOT ABLE TO TURN IN ORDER TO START THE VEHICLE. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM) BUT THE PART WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667701December 22, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667539December 21, 2014
ELECTRICAL SYSTEM
THE SECURITY PASSLOCK SYSTEM IS DEFECTIVE.THE SECURITY LIGHT COMES ON INTERMITTENTLY AFTER THE CAR IS STARTED. THE CAR WAS TAKEN TO THE DEALER FOR REPAIR IN JULY 2014, THE DEALER INDICATED A LOW BATTERY WAS THE ISSUE, REPLACED THE BATTERY WITH A NEW BATTERY(THE BATTERY REPLACED WAS A YEAR OR SO OLD).THIS DID NOT FIX THE PROBLEM. THE SECURITY LIGHT STILL COMES ON AND STALLS THE VEHICLE. IF THE LIGHT DISPLAYS AND THE CAR IGNITION IS TURNED OFF IT WILL NOT RESTART FOR 1/2 HOUR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667544December 21, 2014
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC)
MY MASS AIRFLOW SENSOR AND ALTERNATOR IS CAUSING MY ENGINE TO SHUT OFF ON ME ON STREETS AND INTERSTATES. A ACCIDENT HAS NOT HAPPENED YET BUT IM TRYING TO DIFFUSE THIS SITUATION BY GETTING IT FIXED. MY NAME IS [XXX] . I JUST BOUGHT THE CAR 12/7/14 WITH 88,624 MILES ON IT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667232December 19, 2014
VEHICLE SPEED CONTROL, TRACTION CONTROL SYSTEM
WHILE DRIVING 65MPH ON HIGHWAY 526 IN SC, OUR 2008 CHEVY IMPALA EXPERIENCED REDUCED ENGINE POWER AND A TRACTION CONTROL ERROR MESSAGE APPEARED ON THE DASH. THE VEHICLE LOST ENGINE POWER AND MY WIFE, DAUGHTER AND I WERE ALMOST REAR ENDED . WE HAVE NOW SPENT HUNDREDS OF DOLLARS TRYING TO REPAIR THE ISSUE BUT WITH NO SOLUTION IN SIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667392December 19, 2014
STEERING
THE POWER STEERING PUMP HAS BEEN REPLACED 4 TIMES IN 5 OR 6 YEARS. THERE WAS A RECALL ON THE POWER STEERING COOLER LINE WHICH WAS REPAIRED BY REPLACING CLAMPS AND HOSE AS PER RECALL IN 2011.ON 10/12/12 THE STEERING GEAR AND THE POWER STEERING PUMP WERE REPLACED. ON 10/25/12 THE POWER STEERING PUMP THAT WAS PUT ON 10/12/12 WAS FOUND TO BE LEAKING AND WAS REPLACED. IT WAS STILL UNDER WARRANTY. ON 12/16/14 ANOTHER POWER STEERING PUMP HAD TO BE PUT ON AS THE PREVIOUS ONE HAD FAILED. THE PUMP THAT WAS REPLACED WAS NOT UNDER WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667048December 18, 2014
ELECTRICAL SYSTEM, POWER TRAIN
UPON CRANKING THE CAR USING THE KEY, THE CAR STARTED TO MAKE A TICKING NOISE ON THE RIGHT SIDE APPEARING TO COME FROM THE ENGINE WHEN THE TEMPERATURE KNOB IS SET TO HEAT; HOWEVER, WHEN THE NOISE STOPS WHEN THE TEMPERATURE IS MOVED TO COLD AIR. THE CAR WAS SERVICE WHEN I PURCHASED IT IN JUNE 2014 BY WILLETT HONDA SOUTH. NOW, DECEMBER 2014, THE NOISE HAS STARTED AGAIN, AS WELL AS, THE TRANSMISSION HAS GONE IN THIS CAR!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660602December 18, 2014
ELECTRICAL SYSTEM
2011 CHEVROLET IMPALA. PROBLEMS WITH THE IGNITION SWITCH. *TA THE CONSUMER STATED THE FIX GM PROPOSED WAS NOT ACCEPTABLE AND THE IGNITION SWITCH SHOULD BE REPLACED, INSTEAD OF ADDING RINGS AND ALTERING THE KEY SLOT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667085December 18, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE KEY RELEASED FROM THE IGNITION SWITCH WITHOUT WARNING. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660595December 18, 2014
ELECTRICAL SYSTEM
2014 CHEVROLET IMPALA NOT SATISFIED WITH HOW GM HANDLED IGNITION RECALL *CN THE CONSUMER STATED GM'S FIX, WAS NOT ADEQUATE.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667147December 18, 2014
ENGINE
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STALLED AS THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS SHUT OFF AND FAILED TO RESTART. AS A RESULT, THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667193December 18, 2014
ELECTRICAL SYSTEM, ENGINE, STEERING
THE SECURITY LIGHT CAME ON AND CAR SHUT OFF WHILE I WAS DRIVING THE CAR AT APPROX 30 MPH. THIS HAPPENED SEVERAL TIMES SINCE THEN WHILE TRAVELING AT A HIGHER RATE OF SPEED. LUCKILY I DID NOT HAVE AN ACCIDENT BUT, I AM AFRAID TO DRIVE THE CAR THAT AN ACCIDENT MAY HAPPEN. THIS IS A VERY SERIOUS SAFETY ISSUE. I HAVE RESEARCHED THE INTERNET AND CAME ACROSS MANY COMPLAINTS THE SAME AS MINE. HOW CAN IT BE THAT NO RECALLS HAVE BEEN MADE ON AN ISSUE SO SERIOUS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664894December 17, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA.THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE RECALL REMEDY FAILED TO REPAIR THE VEHICLE. THE FAILURE SPECIFICS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 141,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667016December 17, 2014
ELECTRICAL SYSTEM
SINCE GM PERFORMED SAFETY RECALL # 14350 ON OUR KEYS WE'VE HAD MORE ISSUES WITH OUR 2001 IMPALA NOT STARTING WHICH HAS RENDERED IT UNABLE TO BE STARTED CURRENTLY. THIS IS MY SECOND TIME POSTING SINCE I ORIGINALLY POSTED ON 10/24/14 REGARDING THE CAR CUTTING OUT WHILE DRIVING. SINCE THAT TIME WE'VE BEEN HAVING ISSUES WITH THE CAR INTERMITTENTLY NOT STARTING OR FAILING TO RESTART AFTER DRIVING IT A SHORT DISTANCE, LIKE GOING TO THE STORE. A FEW WEEKS AGO WE HAD TO SPEND $140 ON A NEW BATTERY AFTER THE MECHANICS TOLD US THAT WAS THE STARTING PROBLEM. TWO DAYS LATER IT ONCE AGAIN WOULDN'T RESTART AFTER STOPPING AT THE STORE FOR A FEW MINUTES. THE MECHANIC CAME AND CHECKED THE CAR AND TIGHTENED THE BATTERY TERMINAL CONNECTIONS THINKING THAT WAS THE ISSUE. A FEW DAYS AFTER THE CAR WOULDN'T RESTART ONCE AGAIN AFTER A SHORT VISIT TO THE STORE. THAT TIME A TOW TRUCK DRIVER TRIED TO JUMP IT BUT IT WOULDN'T START, SO IT WAS TOWED TO THE MECHANIC. ONCE AT THE MECHANICS THE MECHANIC TRIED TO START IT AND IT STARTED RIGHT UP. HE KEPT IT FOR TWO DAYS AND TRIED STARTING IT NUMEROUS TIMES AND EVERY TIME IT STARTED. SINCE BRINGING IT BACK HOME WE'VE HAD PROBLEMS ONCE AGAIN WITH IT NOT STARTING EVEN THOUGH EVERYTHING SEEMS FINE AND THE BATTERY TERMINALS ARE TIGHT. TODAY THE KEY FOB WOULD NOT OPEN THE DOOR REMOTELY NOR WOULD THE CAR START. I'VE BEEN RESEARCHING THESE ISSUES AND SEE WHERE IN MANY INSTANCES PEOPLE HAVE FOUND THE IGNITION/KEY FOB ISSUES ARE RELATED TO THE PASS LOCK SYSTEM KEEPING THE CAR FROM STARTING OR CANCELING THE ENGINE WHILE RUNNING. GM NEEDS TO ADDRESS THESE ISSUES WHICH ARE CAUSING VEHICLES LIKE OURS TO EITHER NOT START OR HAVE ENGINE FAILURE WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664853December 17, 2014
ENGINE
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE SPEED REDUCED WARNING LIGHT ILLUMINATED AS THE INTERIOR LIGHTS ILLUMINATED AND A CHIME SOUNDED. IN ADDITION, THE VEHICLE REDUCED IN SPEED TO 30 MPH AND THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE THROTTLE CONTROL SENSORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664877December 17, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664474December 16, 2014
AIR BAGS, ENGINE, STRUCTURE:BODY
I WAS INVOLVED IN A VIOLENT, JARRING COLLISION ON JUNE 26, 2014 WITH AN SUV IN LAS VEGAS, NV. I WAS REAR-ENDED BY A TOYOTA RAV 4. I SUSTAINED SIGNIFICANT INJURIES, & MY CAR SUFFERED SUBSTANTIAL DAMAGE, WHICH RESULTED IN MY VEHICLE BEING DEEMED A TOTAL LOSS. THE ENGINE AUTOMATICALLY SHUT OFF & THE VEHICLE AIRBAGS DID NOT DEPLOY BECAUSE THE IGNITION SWITCH MOVED OUT OF THE RUN POSITION, TURNING OFF THE ENGINE. THE GM PROVIDED REMEDY WAS NOT MADE AVAILABLE UNTIL SEPTEMBER 2014. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10664511December 16, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNED A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING AND CRASHED INTO A BARRIER AND A SPEED SIGN. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10659547December 16, 2014
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
2002 CHEVROLET IMPALA. THE KEY SWITCH BROKE ALONG WITH THE ICM MODULE AND THE CRANK AND CAM SHAFT CENSORS AND THE COMPUTER. *TA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664575December 16, 2014
ELECTRICAL SYSTEM, VISIBILITY/WIPER
DURING FREEZING RAIN THE REAR WINDOW DEFROSTER QUIT OPERATING MAKING VISIBILITY OUT THE REAR WINDOW LITTLE TO NONE. AFTER TROUBLESHOOTING, THE PROBLEM CAME FROM A WIRING HARNESS BELOW THE FUSEBOX ON THE PASSENGER SIDE OF THE VEHICLE BY THE PASSENGER FOOT AREA. THE WIRE FOR THE REAR WINDOW DEFROSTER HAD MELTED AT THE POINT INSIDE THE CONNECTOR MELTING THE PLASTIC,AND IS A FIRE HAZARD. AFTER RESEARCHING THIS ISSUE, MANY NEWER CHEVROLET IMPALAS HAVE ENCOUNTERED THIS ISSUE, AND IT SHOULD BE ADDRESSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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