Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10671453January 9, 2015
VEHICLE SPEED CONTROL, SUSPENSION
TL* THE CONTACT OWNED A 2006 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 66 MPH WITH THE CRUISE CONTROL ACTIVATED, THE CONTACT HEARD AN ABNORMAL NOISE AS THE SPEEDOMETER DECREASED. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A DITCH, LANDING 80 FEET AWAY. THE CONTACT ALSO NOTICED THAT THE AXLES WERE FRACTURED. A POLICE REPORT WAS FILED AND THERE WERE UNKNOWN INJURIES SUSTAINED THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) BUT DID NOT DISCLOSE IF THE VEIHCLE WAS INCLUDED OR REPAIRED UNDER THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 56,000. THE VIN WAS UNAVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10671486January 9, 2015
STEERING, ELECTRICAL SYSTEM
KEY WENT AND TURNED VEHICLE ON . WHEN I STOPPED TO PULL KEY OUT IT WOULD NOT RELEASE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670849January 8, 2015
VISIBILITY/WIPER
WHILE DRIVING ON THE INTERSTATE MY VISIBILITY BECAME VERY DIFFICULT TO BE ABLE TO CONTINUE DRIVING. MY WINDSHIELD WIPERS STOP WORKING, SO I HAD TO PULL OFF THE INTERSTATE BECAUSE OF POOR VISIBILITY. THE MOTOR AND THE TRANSMITTER IN THE WIPERS ARE WORKING BUT THEY ARE NOT MOVING AT ALL ON THE WINDSHIELD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670866January 8, 2015
SUSPENSION, WHEELS, STRUCTURE:BODY
WE HAD OVER $10,000 IN INSURANCE REPAIRS ON 2008 IMPALA WITH BLUE BOOK AROUND $12,800. OKLAHOMA INSURANCE DEPT RULES SAID CAR SHOULD HAVE BEEN TOTAL LOSS. WE HAD TO GO TO A 2ND SHOP TO CONTINUE REPAIRS AS THE BODY SHOP MANAGER WAS FIRED. CARFAX IS NOW SHOWING VEHICLE WITH FRAME DAMAGE ETC.. AND INSURANCE COMPANY REFUSES TO ASSIST. WE WOULD LIKE TO FORWARD MORE DOCUMENTATION FOR ASSISTANCE AS FTC IS TELLING US YOU CAN ASSIST HOLD FOWLER CHEVROLET OF TULSA OKLAHOMA ACCOUNTABLE. THIS IS A SERIOUS SAFETY ISSUE ALSO IF THEY ARE REPAIRING CARS THAT SHOULD BE A TOTAL LOSS BESIDES COMPENSATING US FOR THE FINANCIAL ISSUES RELATED. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10670960January 8, 2015
ENGINE
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER. THE VEHICLE WAS DIAGNOSED WITH A FAULTY ENGINE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 121,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670696January 7, 2015
AIR BAGS
TL-THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 15 MPH, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE CAUSING THE CONTACT TO LOOSE CONTROL AND CRASH INTO A TELEPHONE POLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE NECK AND LEG THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. DJR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10670795January 7, 2015
VEHICLE SPEED CONTROL, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT THE TRACTION CONTROL, REDUCED ENGINE POWER AND THE DISABLING THROTTLE WARNING LIGHTS ILLUMINATED AS THE VEHICLE SUDDENLY REDUCED IN SPEED AND STALLED. THE CONTACT HAD TO WAIT A MOMENT AFTER TURNING THE VEHICLE OFF TO RESTART THE VEHICLE SEVERAL TIMES. THE CONTACT STATED THAT THE FAILURE PROGRESSED INTERMITTENTLY AND WAS BECOMING WORSE. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE ACCELERATOR PEDAL ASSEMBLY THROTTLE POSITION SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670373January 6, 2015
VEHICLE SPEED CONTROL
WHEN IM DRIVING ON THE FREEWAY OR DRIVING 35 MPH THE CAR GETS ON A LIMP MODE AND SHOWS A "POWER ENGINE REDUCE: AND TRACTION CONTROL AND SOMETIMES TURNS OFF ON ME WHILE DRIVING I ALREADY REPLACE THE (TPS) AND THE THROTTLE BODY BECAUSE THAT'S WHAT THE CAR COMPUTER WAS TELLING ME AND I ALREADY TOOK THE CAR TO A DIFFERENT MECHANICS AND THEY TELL ME NOTHING IS WRING WITH IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670410January 6, 2015
SERVICE BRAKES, ENGINE, AIR BAGS
TL* THE CONTACT OWNS A 2001 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, A NOISE EMITTED FROM THE FRONT END AND THE ENGINE STALLED. THE DRIVER WAS ABLE TO MERGE TO THE SIDE OF THE ROAD; HOWEVER, THE BRAKES FAILED. AS A RESULT, THE VEHICLE CONTINUED TO ROLL, CRASHED INTO A POLE, AND CAUGHT FIRE. THE FRONT DRIVER SIDE AIR BAG FAILED TO DEPLOY, CAUSING THE DRIVER'S HEAD TO STRIKE THE WINDSHIELD. THE DRIVER SUFFERED INJURIES TO THE HEAD, NECK, AND SHOULDERS, WHICH REQUIRED MEDICAL ATTENTION. IT WAS UNKNOWN IF A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
0
#10662797January 6, 2015
ELECTRICAL SYSTEM
2002 CHEVROLET IMPALA. CONSUMER STATES CAR WAS TOTALED IN AN ACCIDENT AND NO LONGER OWNS THE CAR. REQUESTS NO MORE RECALL NOTICES. *TA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670463January 6, 2015
ELECTRICAL SYSTEM, ENGINE
WHEN I WAS DRIVING TO WORK MY CAR SUDDENLY LOST ITS TRACTION CONTROL,THE ENGINE WENT TO HAVE POWER AND THE CHECK ENGINE LIGHT CAME ON. IT HAPPENS VERY FAST, AND NOW MY CAR WONT GO OVER 40 MILES PER HOUR. I RESEARCH ON THE INTERNET I SEE LOTS OF PEOPLE HAVING THIS PROBLEM SO I WANTED TO REPORT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670500January 6, 2015
UNKNOWN OR OTHER
RECENTLY I TOOK MY 2010 CHEVY IMPALA TO BE SERVICED FOR A LOUD TICKING NOISE COMING FROM THE DASH BOARD BY THE AIR CONDITIONER VENTS, BY RESEARCHING A LITTLE BEFORE I TOOK IT IN TO BE SERVICED IT WAS SAID TO BE A KNOWN PROBLEM FOR SEVERAL YEARS IN THESE CARS. I THINK THIS SHOULD BE A RECALL. I EXPLAINED THAT TO HIM AND HE SAID BECAUSE IT IS NOT A SAFETY ISSUE IT IS NOT CONSIDERED FOR RECALL. I DISAGREE THE TICKING COMES OUT OF KNOW WHERE IT IS LOUD AND DOES NOT STOP IT COULD DRIVE SOMEONE INSANE NOT TO MENTION CAUSE AN ACCIDENT BECAUSE YOU ARE TRYING ANYTHING AND EVERYTHING TO GET IT TO STOP . SOMETIMES IT DOES BUT THEN STARTS RIGHT UP AGAIN VERY STRESSFUL TO SAY THE LEAST ESPECIALLY WHEN IT HAPPENS WHILE YOU ARE DRIVING. I FEEL THAT CHEVROLET SHOULD HAVE HAD THIS KNOWN ACTUATOR PROBLEM RECALLED AND FIXED SEVERAL YEARS AGO WHEN THEY KNEW AND STILL KNOW THAT IT IS A PROBLEM.IN MY OPPINION IT IS A SAFETY ISSUE THE LOUD TICKING COMES OUT OF KNOW WHERE SOMETIMES WHEN YOU ARE DRIVING IT SCARES AND STARTLES YOU.IT POTENTIALLY CAN CAUSE AN ACCIDENT.THIS HAS BEEN GOING ON FOR YEARS I THINK CHEVEROLET SHOULD BE HELD REPONSIBLE FOR THIS DEFECT AND NOT MAKE THE CONSUMER PAY FOR THEIR PROBLEM WITH THIS CAR THAT HAS BEEN SINCE ATLEAST 2008 AND IS STILL NOT FIXED .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670547January 6, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE CONTACT FELT THE TIME FRAME FOR THE RECALL REPAIR WAS EXCESSIVE. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670142January 5, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT A LOW SPEED, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE BY UNPLUGGING THE COMPUTER SYSTEM AND REMOVING AND RE INSERTING THE KEY INTO THE IGNITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V4000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670212January 5, 2015
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW
TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING AT AN UNKNOWN SPEED, THE REAR DEFOGGER FAILED TO OPERATE BLOCKING THE CONTACT'S VISIBILITY. THE CONTACT MENTIONED THAT SMOKE STARTED TO EMIT FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10670278January 5, 2015
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT THE HEADLIGHTS AND HIGH BEAMS FAILED TO ILLUMINATE THE ROAD PROPERLY. THE FAILURE RECURRED EACH TIME THE VEHICLE WAS DRIVEN AT NIGHT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670343January 5, 2015
POWER TRAIN, ELECTRONIC STABILITY CONTROL (ESC), STEERING
ON THIS DAY I WAS DRIVING NORMAL SPEED, CLIMATE AND ROADWAY WAS DRY AND FREE OF DEBRIS. THE TRACTION CONTROL LIGHT CAME ON AND THE CAR BEGAN TO SHIFT HARD WHEN ACCELERATING AFTER A STOP. TODAY, JANUARY 5, 2015 WHILE OPERATING UNDER NORMAL SPEED AND DRY CLIMATE THE CHECK ENGINE LIGHT CAME ON ALONG WITH TRACTION CONTROL, WHICH HAS REMAINED ON SINCE THE INITIAL INCIDENT. THE CAR BEGAN JERKING AND THE ENGINE SHUT OFF WHILE TRAVELING AT A RATE OF 40MPH. I WAS ALMOST HIT BY THE VEHICLE BEHIND ME, HOWEVER THANKFULLY MANAGED TO PULL TO THE SHOULDER OF THE ROADWAY. MY CHILDREN WERE IN THE CAR WITH ME. I SHUT THE CAR OFF IN HOPES THAT THE LIGHTS WOULD RESET, BUT THEY DID NOT. I HAVE CONTACTED GM AND IN MY OPINION THEY COULDN'T CARE LESS ABOUT THIS ISSUE. I HAVE RESEARCHED SEVERAL ONLINE FORUMS AND SEE THAT THIS APPEARS TO BE AN ISSUE WITH MANY IMPALA OWNERS. A FEW EVEN STATED THEY HAD WRECKED THEIR VEHICLES DUE TO THE ENGINE SHUTTING DOWN WHILE EXPERIENCING THE EXACT SAME ISSUES. WHY HAS THIS ISSUE NOT BEEN ADDRESSED? I SEE REPORTS DATING BACK TO 2010. THE SAME DANGER THAT WARRANTED AN IGNITION SWITCH RECALL IS HAPPENING IN THESE CASES AS WELL, THESE CARS ARE SHUTTING OFF WHILE BEING DRIVEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669941January 4, 2015
VEHICLE SPEED CONTROL, ENGINE
MY CAR WILL BE IN DRIVE AND GOING DOWN THE ROAD AND MY SERVICE TRACTION CONTROL LIGHT COMES ON AND THEN FLASHES BETWEEN THAT AN REDUCE ENGINE POWER. CAUSING MY CAR TO HAVE REDUCED POWER ! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669828January 3, 2015
ELECTRICAL SYSTEM, ENGINE, STEERING
I HAVE HAD THE IGNITION SWITCH REPAIRED UNDER THE RECALL THINKING THIS MIGHT HELP THE PROBLEM. I WILL BE DRIVING DOWN THE ROAD WHEN THE STEERING WILL LOCK UP AND THE CAR SLOWS AND CUTS OFF. I HAVE HAD SEVERAL NEAR MISS ACCIDENTS WITH OTHER CARS AND AM LITERALLY AFRAID TO DRIVE THE CAR ANYMORE. I HAVE TAKEN THE CAR TO SEVERAL OTHER DEALERS AND THEY CLAIM THEY ARE UNABLE TO DETERMINE WHAT IS WRONG OR HOW TO FIX IT. IT IS ONLY A MATER OF TIME BEFORE I HAVE AN ACCIDENT AND INJURE MYSELF OR OTHERS . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669552January 2, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED; HOWEVER, THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 175,812.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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