Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10672704January 15, 2015
ELECTRICAL SYSTEM:IGNITION:SWITCH
TL* THE CONTACT OWNS A 2001 CHEVROLET IMPALA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V10000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE IGNITION SWITCH AS PART OF THE RECALL REMEDY. WHILE DRIVING APPROXIMATELY 40 MPH, THE BATTERY SENSOR LIGHT ILLUMINATED AND THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS RESTARTED AND IMMEDIATELY TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE REPLACEMENT IGNITION SWITCH WAS FAULTY. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672736January 15, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672767January 15, 2015
ELECTRICAL SYSTEM, STEERING
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. WHILE DRIVING 35 MPH, THE STEERING WHEEL SEIZED AND ALL THE INSTRUMENT PANEL WARNING LIGHTS ILLUMINATED. THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE VIN WAS INCLUDED BUT THE DEALER REFUSED TO REPAIR THE VEHICLE SINCE IT WAS PREVIOUSLY REPAIRED BY AN INDEPENDENT MECHANIC. THE FAILURE MILEAGE WAS 187,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672826January 15, 2015
POWER TRAIN, ELECTRICAL SYSTEM
ODOMETER AND TRANSMISSION POSITION WENT BLANK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672831January 15, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE STEERING WHEEL SEIZED AND NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672428January 14, 2015
WHEELS, SERVICE BRAKES, AIR BAGS
MY ABS AND TRACTION CONTROL LIGHTS CAME ON I WAS TOLD IT WAS MY BEARINGS. I REPLACED THOSE AND PROBLEMS BEGAN AGAIN I WAS TOLD IT WAS MY BRAKES AND ROTORS AND REPLACED THOSE. PROBLEM BEGAN AGAIN I WAS TOLD IT WAS MY SENSORS, AGAIN I REPLACED THOSE. PROBLEM BEGAN AGAIN I WAS TOLD IT HAS TO BE THE SENOR, ANOTHER REPAIR. ALL THE WHILE CONSTANTLY NEEDING TIRES (PRESSURE LIGHTS ALSO KEPT COMING ON) WELL ABS AND TRACTION CONTROL PROBLEM BEGAN AGAIN. I BACKED UP AND CAR WOULDN'T GO FORWARD. IT'LL GO FORWARD IN 1 N 2 I BELIEVE. HELP!.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672262January 13, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. WHILE ATTEMPTING TO REVERSE FROM THE PARK POSITION, THE VEHICLE FAILED TO SHIFT. THE CONTACT ALSO MENTIONED THAT THE KEY WAS UNABLE TO BE REMOVED FROM THE IGNITION AND AN UNKNOWN WARNING LIGHT ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TOWED TO THE DEALER WHERE THE IGNITION SWITCH WAS REPLACED, BUT THE SHIFTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 146,635.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672291January 13, 2015
ELECTRICAL SYSTEM:IGNITION:SWITCH
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING WHEEL AND THE BRAKE PEDAL BECAME STIFF. THE VEHICLE STALLED AND WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM) HOWEVER, THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 149,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672171January 13, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START ON MULTIPLE OCCASIONS. THE VEHICLE WAS ABLE TO START AFTER MULTIPLE ATTEMPTS. IN ADDITION, THE SEAT BELT, THE BATTERY, AND THE ABS WARNING LIGHTS FLICKERED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT FELT THAT THE REMEDY FOR NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM) WOULD NOT REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672181January 13, 2015
ELECTRICAL SYSTEM, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 30 MPH, THE DEFROSTER FAILED AND CREATED POOR VISIBILITY. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 41,000. UPDATED 03/04/15*LJ THE CONSUMER STATED THE VEHICLE NEEDED A NEED BATTERY. UPDATED 03/26/15
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672200January 13, 2015
ENGINE AND ENGINE COOLING, POWER TRAIN
CAR HAS A GRINDING NOISE AND HESITATES WHEN TAKING A LEFT TURN FROM A STOP. ONLY HAPPENS INTERMITTENTLY AT THIS POINT. FEELS LIKE THE TRACTION CONTROL COMING ON FOR NO REASON. (BUT THEN I AM NOT A MECHANIC) NO INDICATOR LIGHTS ON THE DASHBOARD COME ON WHEN IT HAPPENS. IT IS DANGEROUS BECAUSE THE CAR HESITATES AND PULLING OUT INTO TRAFFIC THIS IS AN UNCOMFORTABLE SITUATION. SOMETIMES IT MAY HAPPEN 5 TO 6 TIMES A DAY AND THEN IT STOPS AND DOESN'T HAPPEN FOR DAYS OR WEEKS AGAIN. DOES NOT SEEM TO BE RELATED TO WEATHER CONDITIONS AS IT HAPPENS AT ALL DIFFERENT TIMES. BROUGHT IT TO THE DEALER AND THEY CANNOT DIAGNOSE THE ISSUE BECAUSE IT DOESN'T HAPPEN WHEN THEY DRIVE IT. THEY CHECKED THE CAR AND CANNOT FIND A PROBLEM. TOLD TO BRING IT BACK IF THE PROBLEM PERSISTS AND GETS MORE FREQUENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671915January 12, 2015
ENGINE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE RECEIVED THE RECALL REPAIR FOR NHTSA CAMPAIGN NUMBER: 04V090000 (FUEL SYSTEM, GASOLINE), BUT THE FAILURE RECURRED. UPON STARTING THE VEHICLE IN THE DRIVEWAY, THERE WAS A LOUD BOOM AND THE ENGINE CAUGHT FIRE. THE CONTACT WAS ABLE TO EXTINGUISH THE FLAMES. THE VEHICLE WAS NOT DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 162,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10671647January 11, 2015
ENGINE, POWER TRAIN, STEERING
ACCELERATOR RESPONSE TIME TAKES TOO LONG TO RE-ACCELERATE . AFTER LETTING OFF GAS THEN RE-APPLYING PEDAL WHILE DRIVING, RESPONSE TIME SHOULD BE 800 MILI SECONDS FOR AN ELECTRONIC ACCELERATOR BUT , IT IS WAY LONGER AND MAKES CAR BACKFIRE AT TIMES IF I HOLD PEDAL AFTER THE LAG IN RESPONSE . THIS CAUSES CAR TO LUNGE AND COULD CAUSE ME TO GET REAR ENDED OR DAMAGE ENGINE. SECOND, RUBBING GRINDING NOISE (NOT LOUD) FROM RIGHT FRONT AND MORE NOTICEABLE WHILE TRAVELING AT 35-40 MPH AROUND A LEFT BEND IN ROAD OR BY MOVING STEERING WHEEL TO LEFT ABOUT AN INCH WHILE DRIVING STRAIGHT DOWN ROAD. DEALER CLAIMED NO PROBLEM FOUND ON EITHER ISSUE , ALTHOUGH THEY CLAIMED TO HAVE REPLACED A STRUT BEARING ON RIGHT FRONT. THERE MUST HAVE BEEN A PREVIOUS ISSUE JUDGING BY THE WORN TIRE BEFORE I PURCHASED CAR. I FIGURED IT WAS AN ALIGNMENT PROBLEM THAT MAY HAVE BEEN FIXED BECAUSE CAR DIDN'T PULL TO ONE SIDE AND DROVE STRAIGHT , BUT APPARENTLY THERE IS STILL AN ISSUE AND NOISE IS SLOWLY GETTING MORE NOTICEABLE UNLESS I'M JUST TUNED INTO IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671679January 11, 2015
UNKNOWN OR OTHER
WHEN PLACED IN PARK, GEAR SHIFT GETS STUCK. UNABLE TO SHIFT FROM PARK WITHOUT USING THE OVERRIDE BUTTON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671622January 10, 2015
SEAT BELTS, POWER TRAIN, WHEELS
TO WHOM IT MAY CONCERN: I AM WRITING THIS LETTER ON BEHALF OF MY PARENTS FOR THE GREAT ABUSE THAT HAS BEEN DONE TO THEM. ABOUT 3 YEARS AGO THEY WERE REALLY EXCITED BECAUSE FOR THE FIRST TIME IN THERE LIFE AFTER LIVING HERE FOR CLOSE TO 40 YEARS THEY WOULD HAVE BOUGHT A CAR FROM A DEALERSHIP! A FAIRLY NEW CAR, FIRST CAR FROM A LOCAL AGENCY IN MADERA. THE NAME OF THE DEALER: MADERA CHRYSLER JEEP DODGE. THEY SOLD MY PARENTS A DEFECTIVE FROM THE BEGINNING. THEY KNEW ABOUT THE RECALLS SINCE 10/13/2010 AND 05/25/2010 THIS WAS BEFORE THEY EVEN PURCHASED THE CAR 11/26/2011. THEY ARE DOING UNLAWFUL SALES TO VULNERABLE POOR CUSTOMERS AND ARE NOT IN COMPLIANCE. ACCORDING TO GENERAL MOTORS IT IS AND WAS COMPLETELY THE CAR DEALERSHIPS RESPONSIBILITY TO FIX THESE RECALLS (PLEASE SEE ATTACHED LIST OF RECALLS). THEIR SOLUTION IS TO WELL PURCHASE A NEW CAR FROM THEM. THEY STILL HAVE OUR CAR AND HAVE MADE NO INTENT TO FIX IT. PLEASE HELP US PUT A STOP TO THIS BAD AND CORRUPT SALES MANAGER WHO TAKES ADVANTAGE OF HISPANIC LATINOS WHO DON?T READ OR SPEAK SPANISH. THERE ARE MANY FAMILIES AT RISK WHO MIGHT BUY A CAR THAT IS DEFECTIVE AND THERE CAN BE A HORRIBLE CATASTROPHE OR DEATH. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671215January 9, 2015
ENGINE
CAR CAUGHT FIRE AFTER SHORT DRIVE. I PULLED INTO MY DRIVEWAY AFTER A SHORT DRIVE UNDER A MILE PROCEEDED TO SHUT CAR OFF AND WENT TO CHECK MY MAILBOX AND HEARD A WOOF AND THE CAR WAS ENGULFED IN FLAMES I CALLED 911 AT THAT TIME BY THE TIME IT WAS PUT OUT IT HAD DONE DAMAGE TO MY HOUSE, YARD, FENCE, AND A TRUCK PARKED NEXT TO THE CAR. THE CAR WAS A TOTAL LOSS. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10671296January 9, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT THE GEAR SHIFT LEVER FAILED TO SHIFT FROM PARK TO DRIVE. THE VEHICLE WAS TOWED TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE GEAR SHIFT CENTER CONSOLE WAS FAULTY. THE VEHICLE WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,760.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671336January 9, 2015
ENGINE
I NOTICED THE CAR WAS RUNNING HOTTER THAN NORMAL SO I HAD IT CHECKED OUT AND THE INTAKE MANIFOLD WAS LEAKING, HAD IT REPAIRED AND I RECENTLY HAD TO HAVE IT REPAIRED AGAIN @106,954 MILES BECAUSE IT WAS LEAKING AGAIN IN THE SAME PLACE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671385January 9, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT THE DRIVER WAS TRAVELING AT AN UNKNOWN SPEED WHEN THE VEHICLE VEERED OFF THE ROADWAY. THE DRIVER ATTEMPTED TO REGAIN CONTROL OF THE VEHICLE BUT CRASHED INTO A TREE. THE PASSENGER SIDE AIR BAGS DID NOT DEPLOY. A FIVE-YEAR-OLD CHILD PASSENGER WAS KILLED IN THE CRASH AND TWO PASSENGERS WERE INJURED AND REQUIRED MEDICAL ATTENTION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL) TWO WEEKS AFTER THE CRASH, WHICH ADVISED OF A POSSIBLE AIR BAG FAILURE DUE TO THE IGNITION DEFECT. THE FAILURE MILEAGE WAS NOT AVAILABLE. THE CONTACT DID NOT DISCLOSE IF A POLICE REPORT WAS FILED OR NOT.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
1
#10671417January 9, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BODY MODULE NEEDED TO BE REPLACED BEFORE THE RECALL REPAIR COULD BE PERFORMED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Impala