Chevrolet HHR Complaints

3,575 consumer complaints on file.

#10260518March 2, 2009
STEERING
NO CRASHES, 22000 MILES ON THE CAR. HEARD THIS NOISE FOR ABOUT 2000 MILES BEFORE I TOOK IT IN. 1. FRONT END SUSPENSION POPPING NOISE 2. THEY TOLD ME THAT INTERMEDIATE STEERING SHAFT NEEDED REPLACED. THREE WEEKS LATER, I WILL HAVE TO TAKE IT BACK AGAIN THIS WEEK. THE PROBLEM HAS COME BACK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259687February 23, 2009
AIR BAGS
I WAS DRIVING A 2008 CHEVY HHR AND WAS INVOLVED IN A ROLLOVER ACCIDENT. NO AIRBAGS DEPLOYED AND I UNDERSTAND THERE WAS A RECALL BY GM OF CERTAIN 2008 GM HHR MODELS FOR ISSUES WITH ROOF RAIL AIRBAGS. I AM WONDERING WHY NO AIRBAGS DEPLOYED IN MY ROLLOVER ACCIDENT. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10259720February 23, 2009
STEERING, ELECTRICAL SYSTEM
2006 CHEVY HHR CONTINUES TO HAVE POWER STEERING GO OUT DURING OPERATION. THIS COULD BE VERY DANGEROUS UNDER CERTAIN CONDITIONS. AFTER READING SEVERAL BLOGS, IT APPEARS THAT THE CAUSE IS A DEFECT IN THE EPS (ELECTRICAL POWER STEERING). IT EMPLOYS THE BODY CONTROL MODULE (BCM), POWER STEERING CONTROL MODULE (PSCM), TORQUE MODULE AND VARIOUS OTHER SYSTEMS. THE SYSTEM BECOMES CORRUPTED AND CAUSES INTERMITTENT POWER STEERING FAILURE. AS STATED ABOVE, IF THE SYSTEM FAILS DURING CERTAIN DRIVING CONDITIONS, (I.E. DRIVING IN CURVING, MOUNTAINOUS TERRAIN) AND SYSTEM FAILS, THIS COULD CAUSE VERY DIFFICULT STEERING AND A TRAFFIC CRASH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258746February 16, 2009
SERVICE BRAKES, HYDRAULIC
VIOLENT SHAKING WHILE BRAKING. I HAVE HAD NEW PAD AND ROTORS ON MY CAR AND I ONLY HAVE 16,000 MILES. MY HHR CONTINUES TO SHAKE EVEN AFTER REPAIRS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258362February 11, 2009
ELECTRICAL SYSTEM, SEATS, AIR BAGS, SERVICE BRAKES, HYDRAULIC:FLUID
TL*THE CONTACT OWNS A 2009 CHEVROLET HHR. TWO WEEKS AFTER THE VEHICLE WAS PURCHASED, THE DEALER INSTALLED HEATED SEATS. AFTERWARDS, THE PASSENGER SIDE AIR BAGS STOPPED WORKING. THE HEATED SEATS ARE DRAINING THE BATTERY IN THE VEHICLE. EACH TIME THE VEHICLE IS DRIVEN, IT FAILS TO START DUE TO THE DRAINED BATTERY. THE VEHICLE HAD TO BE TOWED TO THE DEALER IN ORDER TO BE RESTARTED. HE TOOK THE VEHICLE TO ANOTHER DEALER AND THEY STATED THAT A SWITCH UNDERNEATH THE SEATS NEEDED TO BE REPLACED. THE CONTACT WAS ADVISED TO TAKE THE VEHICLE BACK TO THE ORIGINAL DEALER FOR THEM TO REDO THE INSTALLATION. THE FAILURE MILEAGE WAS 620. OIL LEAK ONTO THE COOLANT RESERVOIR. THE DEALER FOUND THE BRAKE FLUID CAP WAS NOT SEALED PROPERLY. THE HEATED SEATS THAT WERE I INSTALLED WERE CONNECTED TO THE BATTERY WHICH WAS CAUSING THE BATTERY TO DIE. UPDATED 03/19/09. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257354February 3, 2009
AIR BAGS
TL*THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THAT THE VEHICLE HAS BEEN REPAIRED ACCORDING TO A RECALL FOR THE AIR BAGS; HOWEVER, THE AIR BAG INDICATOR CONTINUES TO ILLUMINATE. HE BELIEVES THAT THE REPAIR WORK WAS INSUFFICIENT AND THE VEHICLE IS STILL UNSAFE TO DRIVE. THE MECHANIC EXPLAINED THAT THE INDICATOR ILLUMINATING WAS NOT AN ISSUE; THEREFORE, IT WOULD NOT BE REPAIRED. THE FAILURE MILEAGE WAS 44,200. UPDATED 03-06-09 *BF UPDATED 03/09/09. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256535January 27, 2009
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES, STRUCTURE, POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRONIC STABILITY CONTROL (ESC)
I NEED YOUR HELP, 1ST,COMPUTER BROKE,THEN 2ND GEAR SHIFT, THEN 3RD SUNROOF, THEN 4TH BACK DOOR WON'T OPEN-SON CAN'T GET OUT, THEN 5TH POWER STEERING, TRIED TO REPLACE POWER STEERING WITH A USED ONE THAT WE COULD AFFORD,, NOW CAR IS LOCKED AND WON'T CRANK, DID WHAT MECHANIC SAID TO REPROGRAM AND IT STILL DOESN'T WORK, GM REPLACED 1ST COMPUTER, I PAID FOR GEARS , TRIED TO GET GM TO FIX ELECTRIC STEERING, SAID THEY WOULD BUY PARTS BUT NOT LABOR >1000, RIGHT BEFORE WE TRIED TO REPLACE THE POWER STEERING THE CRANK STARTED HANGING, 06 CHEVROLET HHR-NO CAR, HELP, ITS SO BROKE, HURT MYSELF TRYING TO DRIVE IT, AND HAVE BEEN TRYING TO GET FIXED FOR OVER 2 MONTHS, ITS A BOMB, NOW I HAVE NO CAR TO DRIVE. GM STATES ITS OVER MILEAGE, THOUGHT I BOUGHT ALL WARRANTIES, DEALER WENT OUT OF BUSINESS, PALM BAY CHEVROLET, FL, I NEED SOME HELP, MULTIPLE TIMES HAVE ALL BUT CRASHED RELATED TO CAN'T HARDLY STEER IT, TURN IT, I THINK I'VE BROKE MY SHOULDER WITH THIS THING. NOW I CATCH A RIDE WITH 4 YEARS TO PAY LEFT ON THIS CAR, HELP! ITS A HAZARD, I DON'T HAVE GOLIATHS STRENGTH ANY MORE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10255367January 16, 2009
ELECTRICAL SYSTEM, SUSPENSION:FRONT
TL*THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THAT THE KEY FAILS TO RELEASE FROM THE IGNITION UNLESS A BUTTON UNDER THE STEERING WHEEL IS TOUCHED. THE CONTACT ALSO HEARS A STRANGE NOISE UNDERNEATH THE FRONT DRIVER'S SIDE OF THE VEHICLE. THE NOISE IS HEARD EACH MORNING, WHEN DRIVING OVER BUMPS, AND AFTER THE VEHICLE HAS BEEN PARKED FOR DAYS. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10255149January 15, 2009
ELECTRICAL SYSTEM
FIRST THE GEAR SHIFT WOULD NOT COME OUT OF PARK WITHOUT HAVING TO BASICALLY YANK THE HANDLE WITH ALL OF MY STRENGTH. THEN ABOUT TWO DAYS LATER THE KEYS WOULD NOT COME OUT OF THE IGNITION. IN LOOKING INTO THIS ISSUE ON OTHER SITES IT HAS BEEN STATED THAT THIS IS A COMMON ISSUE WHEN ANY MOISTURE (EX FROM A SPILL OF CLEANING) GETS INTO THE GEAR SHIFTER. FOR THIS REASON THE DEALERSHIP HAS INSTALLED A "TEMPORARY FIX" BEING A QUICK RELEASE SWITCH LOCATED UNDER THE STEERING WHEEL. I HAVE LOOKED FOR THIS SWITCH SINCE READING ABOUT IT ONLINE AND HAVE NOT YET BEEN ABLE TO LOCATE IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10254692January 12, 2009
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
I PURCHASED A NEW 2006 HHR AND IT HAS BEEN A VERY DEPENDABLE CAR UNTIL NOW. I HAVE PURCHASED MANY NEW CARS AND IN TWO YEARS AND LESS THAN 50,000 MILES I HAVE NEVER HAD ANY EXHAUST PROBLEMS. WHY HAVE THE METAL SPIRAL TUBING EXHAUST PIPE THAT COME FROM THE MANIFOLD TO THE EXHAUST SYSTEM HAVE CRACKED. THE METAL SPIRAL TUBING APPEARS TO BE IN MINT CONDITION, BUT FOR SOME IRONIC REASON IT HAS A BREAK IN ONE OF THE SPIRALS CAUSING IT TO HAVE AN EXHAUST LEAK. I TOOK IT TO A MUFFLER SHOP AND THE GENTLEMEN EXPLAINED TO ME THAT HE HAS BEEN DOING EXHAUST SYSTEMS FOR YEARS AND HE HAD NEVER SEEN ANYTHING LIKE THIS. HE EXPLAINED TO ME THAT IT HAS TO BE A DEFECT IN THE METAL. I WOULD ATTACH PICTURES , BUT YOU DON'T HAVE AN ATTACHMENT OPTION AVAILABLE. CAN YOU HELP ME WITH THIS SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10254221January 8, 2009
SUSPENSION:FRONT, UNKNOWN OR OTHER
I BOUGHT A 2006 CHEVROLET HHR I HAVE HAD SEVERAL ISSUES SOME THAT WERE FIXED UNDER THE WARRANTY SOME THAT HAPPENED RIGHT AFTER THE WARRANTY EXPIRED AND NOW THE DEALER I BOUGHT IT FROM WONT EVEN TALK TO ME ABOUT THE ISSUES CAUSE ITS OUT OF WARRANTY MOST OF MY PROBLEMS I'VE NOTICED AND PAID FOR TO BE FIXED OUT OF MY POCKET HAVE SERVICE BULLETINS ON BUT YET THE DEALER JUST KEEPS TELLING ME IM OUT OF WARRANTY AND THERE'S NOTHING THEY CAN DO I UNDERSTAND BEING OUT OF WARRANTY BUT IF THERE ARE OTHER VEHICLES THE SAME MAKE AN MODEL HAVING THE SAME PROBLEMS WHY CANT MINE BE FIXED BY GM SEEING AS WHICH IM NOT THE ONLY ONE. MY COMPANY JUST BOUGHT AN HHR THAT HAS JUST A LITTLE OVER 6,000 MILES ON IT AND ITS HAVING ALOT OF THE SAME PROBLEMS MINE IS. I'VE BEEN HAVING THESE PROBLEMS FOR SOME TIME NOW AND AM JUST GETTING AGGRAVATED PUTTING SO MUCH MONEY INTO REPAIRS ON A CAR THAT IS NOT THAT OLD AND ONLY HAS 60,000 MILES ON IT AND THEN SEEING THAT THERE ARE SERVICE BULLETINS ON MAJORITY OF THE PROBLEMS. IM LOOKING FOR SOME GUIDANCE ON THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10254142January 7, 2009
SERVICE BRAKES, HYDRAULIC, ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2008 CHEVROLET HHR. WHEN ATTEMPTING TO APPLY PRESSURE TO THE BRAKE PEDAL AT 15 MPH, THE VEHICLE WOULD NOT STOP AND STALLED SIMULTANEOUSLY WITHOUT WARNING. THE CONTACT CRASHED INTO ANOTHER VEHICLE AND WAS TOWED TO THE DEALER. THERE WERE NO INJURIES. THE CAUSE OF THE FAILURE HAS NOT BEEN IDENTIFIED. HE HAS A COPY OF THE POLICE REPORT. THE FAILURE AND CURRENT MILEAGES WERE 8,000. UPDATED 03/23/09. *LJ THE CONSUMER STATED THE ENGINE FAILED RIGHT BEFORE THE BRAKES WERE APPLIED. UPDATED 03/24/09.*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10253824January 5, 2009
STRUCTURE, EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL*THE CONTACT OWNS A 2006 CHEVROLET HHR. THE CONTACT HAS EXPERIENCED SEVERAL FAILURES WITH THE VEHICLE EVER SINCE IT WAS PURCHASED. WHEN EXITING THE VEHICLE ON THE PASSENGER SIDE, THE DOOR HANDLE CRACKED IN HALF AND CAUSED THE CONTACT TO BECOME TRAPPED IN THE VEHICLE. SHE HAD TO EXIT THE VEHICLE USING THE DRIVER'S SIDE DOOR. THE VEHICLE WAS TAKEN TO THE DEALER AND A TECHNICIAN STATED THAT THE DOOR HANDLE FAILURE WAS A COMMON ISSUE. NO REPAIRS WERE MADE. IN ADDITION, WHEN ACTIVATING THE AIR CONDITIONER OR HEATING UNIT, A SMALL AMOUNT OF AIR COMES OUT OF THE VENTS. THE CONTACT COULD NOT TURN DOWN THE HEAT OR AIR BECAUSE THE DIALS TO CONTROL THE AIR AND HEAT DO NOT TURN AND ARE PERMANENTLY SET TO HIGH. SHE IS UNABLE TO ADJUST THE SETTINGS. THE VEHICLE WAS TAKEN TO THE DEALER AND IT WAS DETERMINED THAT THE A/C UNIT AND THE SWITCH TO ADJUST THE A/C AND HEATING UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED TWO MONTHS LATER. NO ADDITIONAL REPAIRS HAVE BEEN MADE. THE MANUFACTURER ADVISED HER TO TAKE THE VEHICLE TO THE DEALER FOR INSPECTION. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY REFUSED TO INSPECT THE VEHICLE BECAUSE THEY DID NOT RECEIVE A CALL FROM THE MANUFACTURER TO INSPECT OR MAKE REPAIRS TO THE VEHICLE. THE FAILURE MILEAGE WAS 34,083 AND CURRENT MILEAGE WAS 75,000. UPDATED 2/5/09 *CN UPDATED 02/10/09. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253099December 29, 2008
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2007 CHEVROLET HHR. THE VEHICLE HAS HAD SEVERAL STALLING RELATED FAILURES SINCE THE DATE OF PURCHASE. HE STATED THAT THE VEHICLE STALLED MULTIPLE TIMES A DAY. WHILE DRIVING 55 MPH, THE VEHICLE STALLED AND SHUT OFF, AFTER 10 MINUTES THE VEHICLE RESTARTED. ON SEVERAL OCCASIONS THE DEALER DIAGNOSED THE VEHICLE AND WAS UNABLE TO DETERMINE WHY THE FAILURE OCCURRED. NO REPAIRS HAVE BEEN MADE AND THE DEALER REFUSED TO INSPECT THE VEHICLE ANY FURTHER. THE CONTACT WILL NOTIFY THE MANUFACTURER. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 37 AND THE CURRENT MILEAGE WAS 52,000. UPDATED 02/05/09. *LJ UPDATED 02/10/09. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252841December 26, 2008
AIR BAGS:FRONTAL
TL*THE CONTACT OWNS A 2008 CHEVROLET HHR. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT STRUCK A PATCH OF BLACK ICE AND THE VEHICLE ROLLED OVER 3 OR 4 TIMES. SHE STRUCK THE SIDE OF HER HEAD ON THE SIDE WINDOW AND STATED THAT HER HEAD BECAME NUMB. SHE WENT TO THE HOSPITAL THE SAME DAY AND THE DOCTOR INFORMED HER THAT THE INJURIES WERE MINOR; HOWEVER, SHE NEEDED TO VISIT HER PHYSICIAN. THE OTHER PASSENGER ALSO SUSTAINED MINOR INJURIES. THE VEHICLE SUSTAINED MAJOR DAMAGE TO THE WINDOWS AND THE FRONT END. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE SHOP. THE DEALER AND MANUFACTURER HAVE NOT BEEN NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE 9,200.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10252073December 17, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
07 HHR KEY STUCK IN IGNITION, SHIFT DIDN'T REGISTER IN PARK SO KEY COULD BE PULLED. BECAUSE OF THIS CAR CAN BE PUT IN GEAR OR NEUTRAL WITHOUT STARTING. LEAVES CAR VULNERABLE TO THEFT BECAUSE CAN'T SET ALARM. CHRONIC PROBLEM WITH MODEL, BROTHER-IN-LAW HAS ONE WITH SAME PROBLEM. CHEVY KNOWS ABOUT PROB BUT ONLY FIX UNDER WARRANTY PERIOD WHEN IT IS KNOWN TO BREAK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251451December 11, 2008
SERVICE BRAKES, HYDRAULIC
BRAKES LOSE VACUUM WHEN CAR SITS FOR A WHILE. ON A COLD START THERE IS LITTLE BRAKING POWER UNTIL THE VACUUM BUILDS UP. THE DEALERSHIP HAS BEEN UNABLE TO CORRECT THE PROBLEM DUE TO THE FACT GM DOES NOT HAVE A FIX FOR IT. I HAVE HAD THE CAR 6 MONTHS WITH NO FIX. IT'S UNSAFE AND I HAVE A MAJOR CONCERN DUE TO HAVING TEENAGE DRIVERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250567December 3, 2008
ELECTRICAL SYSTEM
JUST BOUGHT AN 2008 HHR 18000 MILES ON IT DROVE IT HOME THEN WENT TO GO OUT AND NOW THE IGNITION KEY WON'T TURN. KEY JUST GOES IN AND OUT. THE 800 SERVICE PEOPLE NO HELP JUST SAID JIGGLE KEYS AND KEEP TURNING THE STEERING WHEEL TO GET THE KEY TO TURN... ANY ANSWERS OUT THERE??? THINK THEY NEED A RECALL AFTER READING SO MANY PROBLEMS THE HHR IGNITION SWITCH HAS... SOME EVEN SAY THEY CAN'T GET IT TO SHUTOFF AND THEY KEYS ARE STUCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250267December 1, 2008
EXTERIOR LIGHTING
TL*THE CONTACT OWNS A 2006 CHEVROLET HHR. THE CONTACT STATED THAT THE TAIL LIGHTS HAVE FAILED FIVE TIMES. THE FAILURE TYPICALLY OCCURS IN RAINY WEATHER CONDITIONS. THE VEHICLE WAS TAKEN TO THE DEALER EACH TIME AND THEY STATED THAT FUSE 69 CONTINUES TO FAIL; HOWEVER, THEY DID NOT OFFER AN EXPLANATION. THE FAILURE MILEAGE WAS 3,000 AND CURRENT MILEAGE WAS 41,059.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249736November 24, 2008
SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM
AFTER PURCHASE OF A NEW 2008 HHR ON 22 SEPTEMBER 2008, I DROVE THE VEHICLE HOME AND UPON GETTING INTO IT THE NEXT MORNING I BACKED OUT OF MY GARAGE AND NOTICE A VERY SOFT BRAKE PEDAL. I THEN STARTED DOWN THE DRIVE WAY AND WHEN ATTEMPTING TO STOP AT THE STREET THE VEHICLE'S BRAKES WOULD NOT COMPLY WITH MY BRAKE PRESSURE AND THE VEHICLE PROCEEDED INTO THE STREET. THIS BECAME A ROUTINE SITUATION UPON "COLD STARTUP'S" AND WHEN REPORTED TO THE DEALER,(JOHN DONOGHUE CHEVROLET, WHITEVILLE, NC) AFTER SEVERAL POOR STOPS, MY SALESMAN ADVISED "YEAH WE KNOW ABOUT IT AS WE'VE HAD THE SAME PROBLEM ON 2008 SOLSTICES". WHEN CONFRONTED WITH A POSSIBLE FIX HE ADVISED THAT " A PART ON THE TURBO FIXES THE PROBLEM." I MADE ARRANGEMENTS TO HAVE THE CAR SERVICED UPON MY RETURN FROM VACATION ON OR ABOUT 26 OCT 08. I DROPPED THE CAR OFF WITH THE SERVICE WRITER/MANAGER AND NO MENTION WAS MADE AS TO POTEN TIAL PROBLEMS FIXING THE CAR. UPON MY RETURN SEVERAL HOURS LATER I WAS ADVISED BY THE SERVICE MANAGER THAT THE PROBLEM IS SYSTEMIC TO 2008 TURBO ENGINES AND GENERAL MOTORS DOESN'T WANT TO RECALL THE CARS. THE DEALERSHIP SERVICE MANAGER PROVIDED ME WITH A SERVICE BULLETIN THAT GM PUT OUT AS A POTENTIAL "FIX" BUT HE REFUSED TO SERVICE THE CAR. I TOOK THE VEHICLE TO ANOTHER CHEVROLET DEALERSHIP AND THEY READJUSTED THE COMPUTER, PER THE BULLETIN; HOWEVER, THE VEHICLE STILL DOES NOT STOP PROPERLY ON COLD STARTUP. GM CUSTOMER SERVICE PERSONNEL AND THE BULLETIN ADVISED THAT "THEY ARE WORKING ON THE ISSUE." *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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